Latest news with #MCE
India Gazette
15-07-2025
- Business
- India Gazette
Indian Mining and Construction Equipment Industry expected to revive in H2 FY2026: ICRA
ANI 15 Jul 2025, 13:04 GMT+10 New Delhi [India], July 15 (ANI): Following a subdued start to FY2026, Rating agency ICRA projects a turnaround in the Indian mining and construction equipment (MCE) industry in the latter half of the year, driven primarily by renewed government-led capital expenditure. 'Given the observed weakness in domestic demand during Q1 FY2026--which is expected to persist into Q2 as monsoon conditions impact the construction sector--industry recovery hinges on the improved traction in H2 FY2026,' said Ritu Goswami, Sector Head, Corporate Ratings, report further reveals that the sector witnessed a muted performance in Q1 FY2026, with volumes dipping by 1 per cent year-on-year due to multiple headwinds, including early monsoons, unseasonal rainfall, and sluggish new project awards.'Early onset of monsoons and unseasonal rains in some regions of the country disrupted the construction and mining activities in Q1 FY2026, which is also reflected in the flattish production data reported by Coal India Limited (the India's largest miner) during this period vis-a-vis a year ago,' Ritu Goswami further believes that key government schemes such as the Jal Jeevan Mission (JJM), Pradhan Mantri Gram Sadak Yojana (PMGSY), and PM Awas Yojana-Gramin (PMAY-G) are set to receive increased attention and budgetary allocations under the 11.2 lakh crore capital expenditure plan announced in union budget for FY2025-26. This is likely to result in a revival in project execution and demand for reports also highlighted that, in Q1 FY2026, the growth of 31 per cent in exports was led by backhoe loaders, excavators and skid steer loaders, which cumulatively accounted for 76 per cent of the total exported volumes and saw a 34 per cent YoY earthmoving segment, which forms the bulk of domestic MCE demand, was particularly affected in Q1. Domestic volumes declined 4 per cent YoY, though exports offered some relief with a strong 31 per cent surge, led by backhoe loaders, excavators, and skid steer regulatory changes like CEV-V emission norms and rising input costs are expected to keep OEM margins under pressure, ICRA maintains its forecast of a 2-5 per cent volume growth for FY2026, translating to 1.43-1.47 lakh units. The long-term outlook remains positive, supported by strong export potential and a government-led infrastructure push. (ANI)
Hans India
15-07-2025
- Business
- Hans India
Indian mining and construction industry sees 2-5 pc growth in Q1: Report
New Delhi: The Indian mining and construction (MCE) industry experienced a year-on-year (YoY) volume growth of 2 to 5 per cent in the first quarter of FY26, according to a report released on Tuesday. The volumes are expected to range between 1.43-1.47 lakh units, which is a marginal decline of 1 per cent YoY in Q1 FY2026 as per the initial data released by the Indian Construction Equipment Manufacturers Association (ICEMA), an ICRA report said. While the domestic volumes contracted by 4 per cent YoY, a strong 31 per cent YoY growth in exports supported the overall sales during this period, the report noted. ICRA anticipates an acceleration of new award activity in the second quarter of FY2026, especially by the government. Going forward, industries will witness continued industrial and warehousing construction demand, which will support the growth in MCE volumes, the report said. Similarly, higher costs engendered by the construction equipment vehicles (CEV)-V norms are likely to dampen demand and squeeze OEM margins. 'Early onset of monsoons and unseasonal rains in some regions of the country disrupted the construction and mining activities in Q1 FY2026, which is also reflected in the flattish production data reported by Coal India Limited during this period," said Ritu Goswami, Sector Head, Corporate Ratings, ICRA. The tepid new award activity and slowdown in road construction and Jal Jeevan Mission (JJM) projects have also hampered demand for the earthmover segment, which constitutes a bulk of the Indian MCE sector demand, Goswami added. In Q1 FY2026, the growth of 31 per cent in exports was led by backhoe loaders, excavators and skid steer loaders, which cumulatively accounted for 76 per cent of the total exported volumes and saw a 34 per cent YoY growth, the report added. The United States is one of the top two MCE markets globally and ranks among the top five export destinations for India-manufactured MCEs and related components. The government has allocated Rs. 11.2 lakh crore for capital expenditure in FY2025-26, with major initiatives such as the JJM, PM Gram Sadak Yojna (PMGSY), and PM Awas Yojna-Gramin (PMAYG) receiving renewed focus, which will accelerate activities in upcoming quarters, the report said.
Business Wire
15-07-2025
- Business
- Business Wire
Ex-O2 CEO Mark Evans Joins MCE's Advisory Board to Support Growth and Strengthen Strategic Positioning
LONDON--(BUSINESS WIRE)--MCE Systems Ltd., the pioneer of digital-first mobile device lifecycle management (dDLM), announces today it has appointed Mark Evans, former Chief Strategy & Development Officer at Telefonica and ex-CEO of O2 UK, to the MCE advisory board. Mark brings over 25 years of telecom leadership to strengthen MCE's platform direction and growth plans. What impressed me most about MCE is their clarity of vision and, more importantly, their customer-centric approach. Share 'With MCE I see a unique opportunity – mobile operators have invested significantly in network infrastructure and billing systems, but less so in device-related experiences, a space which has a lot of untapped potential,' says MCE's newest board of advisors member Mark Evans. 'What impressed me most about MCE is their clarity of vision and, more importantly, their customer-centric approach.' Mark brings over 25 years of executive leadership in telecommunications, having served in top financial and strategic roles across Telefonica, O2, Vodafone and Virgin Media. He led the landmark O2-Virgin Media merger, the largest in Telefonica's history, and oversaw O2 through five consecutive years of profit growth during his tenure as CEO. At Telefonica, Mark also oversaw large enterprise projects around digital transformation, global innovation strategies, group-level M&A and spearheaded initiatives in AI, big data and sustainability. Now, Mark brings his experience and success to MCE, where he'll focus on expanding the platform's role within the telco device space. With over 20 years in the mobile space, MCE has mastered the art of device-related customer experience, providing its operators a strategic edge. Its platform empowers mobile operators to achieve three core business objectives: increase revenue generation, reduce operational costs and retain customers. MCE's on-device technology captures diagnostic and device attribute information, enabling the operator to upsell at the right moment, deflect support and claims costs and improve renewal conversion. 'Mark's record in transforming large operators and his customer-first mindset are exactly what we need to scale further,' says Yuval Blumental, MCE co-founder and CEO. 'MCE embraces his customer-centric philosophy, which is closely aligned with MCE's proposition, and his business acumen. We are thrilled to have him on board and to see the immense value he will bring to the table.' Throughout his career, Mark has demonstrated a deep commitment to sustainable, customer-first business models. His board-level roles, including Chairman of Tesco Mobile and Non-Executive Director at Hiscox, reflect his influence across both telecom and adjacent sectors. Mark's achievements have also been recognized within the industry during his tenure in chief executive roles, including O2 receiving a Mobile Industry Award in 2020. About MCE Since 2005, MCE has been pioneering software and technology solutions for mobile operators and their partners in the telco and device ecosystem helping accelerate digital transformation of device-related journeys. Our mission is simple: Mobilize better Customer Experiences. We turn device-related headaches into competitive advantages with our end-to-end digital-first Device Lifecycle Management platform (dDLM). This AI-led, omnichannel platform delivers game-changing experiences across all device-related customer journeys – driving business velocity, margins, and NPS. MCE is a proven technology partner and highly acclaimed for its world-class products, innovation, and implementation through eleven straight gold awards – most notably at The Stevie Awards®.
Time of India
15-07-2025
- Business
- Time of India
MCE sector growth seen at 2–5% in FY26, Q1 domestic volumes down 4%: Report
New Delhi: The Indian mining and construction equipment (MCE) industry is expected to post a subdued year-on-year volume growth of 2–5 per cent in FY2026, translating to total sales of 1.43–1.47 lakh units, rating agency ICRA said on Tuesday. In the first quarter of FY2026, industry volumes declined marginally by 1 per cent, as per initial data from the Indian Construction Equipment Manufacturers Association (ICEMA). Domestic sales fell 4 per cent year-on-year during the quarter, while exports surged by 31 per cent, driven by strong demand for backhoe loaders, excavators and skid steer loaders. Monsoon onset, weak project pipeline affect early FY26 performance 'Early onset of monsoons and unseasonal rains in some regions of the country disrupted the construction and mining activities in Q1 FY2026, which is also reflected in the flattish production data reported by Coal India Limited during this period vis-à-vis a year ago,' said Ritu Goswami, Sector Head, Corporate Ratings, ICRA. According to Goswami, muted new project awards and a slowdown in road and Jal Jeevan Mission (JJM) construction have weighed on earthmoving equipment demand, a key segment of the MCE industry. 'Given the observed weakness in domestic demand during Q1 FY2026—which is expected to persist into Q2 as monsoon conditions impact the construction sector—industry recovery hinges on the improved traction in H2 FY2026,' she said. Government capex, public schemes to drive recovery in H2 The Government of India has allocated ₹11.2 lakh crore for capital expenditure in FY2025-26. Flagship infrastructure schemes such as the JJM, PM Gram Sadak Yojana (PMGSY), and PM Awas Yojana-Gramin (PMAY-G) are expected to support new project awards. 'Continued emphasis on sectors including transportation, water supply and sanitation, and irrigation is anticipated to result in an increase in new project awards and execution, thereby supporting domestic MCE demand. While certain private sector capital expenditure decisions may be deferred due to global headwinds, most industries are expected to experience continued industrial and warehousing construction demand because of domestic market focus,' Goswami said. ICRA has retained its volume growth forecast for FY2026 at 2–5 per cent, corresponding to 1.43–1.47 lakh units. New norms, rising steel prices exert cost pressure on OEMs From January 1, 2025, the transition to Construction Equipment Vehicle (CEV) Stage V emission norms and mandatory safety feature compliance for wheeled equipment has increased machine prices. ICRA expects these costs to be passed on to customers partly or fully over the next few quarters. 'This, coupled with seasonality in sales (generally slow during rainy season) and subdued awarding activity for infrastructure projects, will weigh on the domestic demand sentiments for the MCE industry during H1,' Goswami added. On the cost front, compliance-related cost hikes and the Government of India's safeguard duty on flat steel products (announced in April 2025) are expected to impact margins, with most OEMs expected to take staggered price hikes. Revenue growth for the sector is projected to have moderated to single digits in Q1 FY2026, due to flattish volumes. However, the credit profiles of OEMs are expected to remain stable, supported by low leverage and comfortable liquidity. Exports grow 31% in Q1; US tariff concerns not expected to hurt Exports in Q1 FY2026 were led by backhoe loaders, excavators, and skid steer loaders, which together accounted for 76 per cent of total export volumes and grew by 34 per cent year-on-year. The United States is among the top five export destinations for Indian MCEs and related components. Although uncertainty surrounds a proposed 26 per cent reciprocal tariff by the US on Indian MCE exports, ICRA said the impact is not likely to be material as OEMs continue to tap alternate markets with strong diversification potential.>
Business Wire
01-07-2025
- Business
- Business Wire
MCE Systems and AT&T Land Gold Prize in 2025 U.S. Customer Experience Awards for 'Best Digital CX'
DALLAS--(BUSINESS WIRE)--MCE Systems, the leader in digital-first Device Lifecycle Management (dDLM) solutions, officially announces that it has received the U.S. Customer Experience Awards (USCXA) highest accolade for 'Best Digital CX or Transformation' in collaboration with AT&T. This gold award recognizes the implementation of AT&T's Device Help app and its impact on customer mobile device experience and customer support operations. 'This is a proud moment for MCE and highlights the importance of on-device diagnostics, which forms the foundation of our platform,' says Yuval Blumental, CEO and co-founder of MCE. 'It is thanks to an innovative organization in AT&T that we earned this recognition together. AT&T recognized the real value of self-service tools to reshape the customer experience for the better and drive real operational impact on the telco business.' One in five customers will experience a device issue that requires troubleshooting. In response, mobile operators (MNOs) have introduced self-help systems to handle device issues. However, traditional troubleshooting tools are often limited in scope and tend to use surface-level recommendations that lack contextual solutions to the customer's problem – which can extend resolution times and customer frustration. MCE data shows that nearly two thirds of customers prefer resolving issues independently through an app and 74 percent want the ability to quickly diagnose and fix problems using self-service tools. With MCE's support, AT&T set out to transform device troubleshooting by creating a user-intuitive, digital journey that enables customers to resolve their device issues quickly and on their own schedule. The Device Help app addresses device problems through three core functions: proactive management of device health, pinpointing faults and resolving them with targeted, guided solutions. The solution combines MCE's diagnostics platform with AT&T's device knowledgebase to support customers achieving a quick, highly satisfactory resolution. The self-help pathway also reduced support interactions and improved operational efficiency. 'With smartphones so ingrained in the fabric of customers' everyday lives, it's essential that AT&T provide them the tools to ensure they're working at their best,' says Jeff Howard, Vice President Wireless Device and Accessory Partnerships at AT&T. 'MCE has been an essential partner in helping us bridge the gap between our understanding of our customers and the technology required to meet their expectations – giving them the support they need when they encounter a device issue.' The AT&T Device Help app can be accessed (U.S. Residents only) here. About MCE Since 2005, MCE has been pioneering software and technology solutions for mobile operators and their partners in the telco and device ecosystem helping accelerate digital transformation of device-related journeys. Our mission is simple: Mobilize better Customer Experiences. We turn device-related headaches into competitive advantages with our end-to-end digital-first Device Lifecycle Management platform (dDLM). This AI-led, omnichannel platform delivers game-changing experiences across all device-related customer journeys – driving business velocity, margins, and NPS. MCE is a proven technology partner and highly acclaimed for its world-class products, innovation, and implementation through eleven straight gold awards – most notably at The Stevie Awards®.
