Latest news with #MajaPantic
Yahoo
16-06-2025
- Business
- Yahoo
NatWest (NWG) Appoints First Chief AI Research Officer to Drive Innovation
NatWest Group plc (NYSE:NWG) is . On June 11, the bank affirmed it is at the forefront of digital banking innovation. It announced the appointment of Dr Maja Pantic as its first Chief AI Research Officer. A portfolio manager at a financial institution discussing a real estate investment. Dr Pantic is tasked with advancing NatWest's artificial intelligence capabilities to meet customer needs and drive cutting-edge research. She joins the bank with deep AI research expertise by serving as a Professor of Affective & Behavioural Computing at Imperial College London. As the Chief AI Research officer, Pantic will focus on accelerating state-of-the-art AI use cases, such as Multimodal AI. She will also push using AI for bank-wide simplification to make workers more productive and efficient. The hiring strengthens NatWest's AI revolution, which has recently gained speed as the company uses the technology to boost productivity and improve client experiences. This includes announcing its partnership with OpenAI, introducing the bank's internal GenAI platform to all employees, and the success of its customer service and operations using virtual assistants like Ask Archie+* and Cora+. NatWest Group plc (NYSE:NWG) is a UK-focused financial institution with a broad range of services, including retail, commercial, and private banking. It offers a wide array of products like bank accounts, mortgages, loans, and investment services, serving over 19 million customers. Additionally, NatWest provides corporate and institutional client services, including risk management, financing, and global market access. While we acknowledge the potential of NWG as an investment, we believe certain AI stocks offer greater upside potential and carry less downside risk. If you're looking for an extremely undervalued AI stock that also stands to benefit significantly from Trump-era tariffs and the onshoring trend, see our free report on the best short-term AI stock. READ NEXT: and . Disclosure: None.
Finextra
11-06-2025
- Business
- Finextra
NatWest appoints first chief AI research officer
NatWest has appointed Dr Maja Pantic as its first chief AI research officer. 0 Pantic currently serves as Professor of Affective & Behavioural Computing at Imperial College London, having previously been founding research director of Samsung AI Research Centre in Cambridge, and AI scientific research director at Meta London. At NatWest, Pantic will be tasked with developing AI use cases for multimodal AI in combatting depfake threats and Generative AI. This will entail the progressive roll out of AI for bank-wide simplification via the development of tools for improving productivity. Scott Marcar, CIO of NatWest Group, says: 'It's not the first time I've said that AI is helping us to be a simpler NatWest and to transform our customers' experiences as we become even more of a trusted partner in the moments that matter most. Maja's appointment is another important and exciting milestone; her unique skills and experience will help us adapt and meet customers' changing needs faster, and more effectively, whilst complementing our team's existing capabilities.' The appointment builds on recent momentum in NatWest's AI strategy, including its recent collaboration with OpenAI, the roll-out of the bank's internal GenAI platform to all staff, and success in how it operates and serves customers through virtual assistant tools like Cora+ and AskArchie+. The bank claims the GenAI functionality offered by Cora+ has shown a 150% improvement in customer satisfaction, while reducing the number of times a colleague needs to intervene, with similar benefits with Ask Archie+, where up to 75% of HR queries no longer need human intervention.
