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AGCO Selects RWS's Linguistic AI Solution as Cornerstone of Global Customer Support Experience Strategy
AGCO Selects RWS's Linguistic AI Solution as Cornerstone of Global Customer Support Experience Strategy

Business Wire

time15-07-2025

  • Business
  • Business Wire

AGCO Selects RWS's Linguistic AI Solution as Cornerstone of Global Customer Support Experience Strategy

MAIDENHEAD, England--(BUSINESS WIRE)--RWS, a content solutions company, powered by technology and human expertise, today announces that AGCO Corporation has turned to its linguistic AI solution Evolve to power its global customer support experience strategy. Founded in 1990, AGCO is listed on the New York Stock Exchange with 2024 revenues of $11.7 billion. The company is a global leader in the design, manufacture and distribution of agricultural machinery and precision ag technology. With customers across 140 markets, AGCO needs to ensure that farmers have access to the latest support information – in their own language – to ensure safe equipment operation and maintain equipment longevity. 'Giving customers access to the latest information and documentation in their own language is incredibly complex,' explains Tim Lyon, Director Global Shared Services, Customer Support at AGCO. 'Thanks to RWS's unique blend of AI technology and a large network of linguistic experts we're able to confidently and securely scale our multilingual content operations, while maintaining the high standards that customers have come to expect.' Evolve is currently being used to accurately localize all of AGCO's technical documentation into 32 languages. Service and internal employee training content is also localized into 16 core languages – with several new languages added each quarter. With Evolve acting as the cornerstone of AGCO's customer support experience strategy, customers across all its markets benefit from access to the latest technical content and information in their own native language. 'We're proud to support AGCO's ambitious growth and localization goals with Evolve,' said Mark Lawyer, President of Regulated Industries & Linguistic AI at RWS. 'AGCO's decision to adopt Evolve is a testament to the transformative power of linguistic AI. By combining the best of human expertise and advanced AI, we're helping AGCO deliver high-quality, multilingual content at scale – enabling them to engage with global audiences in a deep and meaningful way.' Evolve, which integrates human and artificial intelligence, revolutionizes translation processes and the time it takes to achieve high quality results. The award-winning solution combines RWS's language services with its translation management system and its neural machine translation technology alongside language specialist-trained quality estimation and a finely tuned private large language model. This powerful combination – which continually learns and self-improves – ensures optimal translation outcomes for large volumes of multilingual content. About us RWS is a content solutions company, powered by technology and human expertise. We grow the value of ideas, data and content by making sure organizations are understood. Everywhere. Our proprietary technology, 45+ AI patents and human experts help organizations bring ideas to market faster, build deeper relationships across borders and cultures, and enter new markets with confidence – growing their business and connecting them to a world of opportunities. It's why over 80 of the world's top 100 brands trust RWS to drive innovation, inform decisions and shape brand experiences. With 60+ global locations, across five continents, our teams work with businesses across almost all industries. Innovating since 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).

Language Weaver Takes Grand Prize for Machine Translation at 2025 AI Breakthrough Awards
Language Weaver Takes Grand Prize for Machine Translation at 2025 AI Breakthrough Awards

Business Wire

time02-07-2025

  • Business
  • Business Wire

Language Weaver Takes Grand Prize for Machine Translation at 2025 AI Breakthrough Awards

MAIDENHEAD, England--(BUSINESS WIRE)-- RWS, a content solutions company, powered by technology and human expertise, today announced that its Language Weaver solution has been selected as winner of the 'Machine Translation Solution of the Year' award in the 8 th annual AI Breakthrough Awards program conducted by AI Breakthrough. "This award is a true testament to the incredible dedication and innovation of our Language Weaver team. Their passion, expertise, and relentless pursuit of excellence have positioned Language Weaver as a leader in AI-powered translation... ." Share The AI Breakthrough Awards shine a spotlight on the boldest innovators and most impactful technologies leading the charge in AI across a comprehensive set of categories, including generative AI, agentic AI, natural language processing and industry-specific AI applications. This year's program attracted more than 5,000 nominations from over 20 different countries. 'While many competitors offer fragmented capabilities, Language Weaver delivers a uniquely comprehensive translation experience tailored for global enterprises,' said Steve Johansson, Managing Director, AI Breakthrough. 'We're pleased to award RWS with the 2025 award for 'Machine Translation Solution of the Year!'' The latest award follows three other recent industry accolades, including two 2025 AI Excellence Awards and an AI Breakthrough Award in 2024. Language Weaver is an AI-powered translation solution that seamlessly integrates adaptive neural machine translation (NMT), scalable performance, intuitive usability and enterprise-grade security into a single, end-to-end platform. The solution ensures compliance with data protection regulations and offers robust privacy controls as well as flexible deployment options - whether in the cloud, on-premises, or in hybrid environments. 'This award is a true testament to the incredible dedication and innovation of our Language Weaver team,' said Mark Lawyer, President of Regulated Industries & Linguistic AI at RWS. 'Their passion, expertise, and relentless pursuit of excellence have positioned Language Weaver as a leader in AI-powered translation – capable of helping clients to handle high volumes of complex, multilingual content.' The Language Weaver platform processes up to 500,000 words per minute across 150+ languages and its adaptive AI models continuously learn and refine translations. It incorporates industry-specific glossaries, branded terminology, and real-time feedback for enhanced contextual accuracy. About RWS RWS is a content solutions company, powered by technology and human expertise. We grow the value of ideas, data and content by making sure organizations are understood. Everywhere. Our proprietary technology, 45+ AI patents and human experts help organizations bring ideas to market faster, build deeper relationships across borders and cultures, and enter new markets with confidence – growing their business and connecting them to a world of opportunities. It's why over 80 of the world's top 100 brands trust RWS to drive innovation, inform decisions and shape brand experiences. With 60+ global locations, across five continents, our teams work with businesses across almost all industries. Innovating since 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L). For further information, please visit: Part of Tech Breakthrough, a leading market intelligence and recognition platform for global technology innovation and leadership, the AI Breakthrough Awards program is devoted to honoring excellence in Artificial Intelligence technologies, services, companies and products. The AI Breakthrough Awards provide public recognition for the achievements of AI companies and products in categories including Generative AI, Machine Learning, AI Platforms, Robotics, Business Intelligence, AI Hardware, Computer Vision and more. For more information visit Tech Breakthrough LLC does not endorse any vendor, product or service depicted in our recognition programs, and does not advise technology users to select only those vendors with award designations. Tech Breakthrough LLC recognition consists of the opinions of the Tech Breakthrough LLC organization and should not be construed as statements of fact. Tech Breakthrough LLC disclaims all warranties, expressed or implied, with respect to this recognition program, including any warranties of merchantability or fitness for a particular purpose.

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