Latest news with #MattWelle
Yahoo
10-07-2025
- Business
- Yahoo
Mews enhances Digital Key capabilities through Salto smart locking integration
Hospitality technology platform Mews has broadened the capabilities of its Digital Key technology via the integration with Salto's smart locking solution. This collaboration enables hoteliers utilising Salto's access control system to provide guests with a completely seamless and contactless experience through the Mews Hospitality Cloud. Hotels will be equipped with Salto smart access to offer room entry through mobile devices, thereby eliminating the need for a key. This bolsters security, streamlines the check-in process, and allows front desk staff to concentrate on improving guest services. Mews CEO Matt Welle said: 'Every step of the guest journey should be effortless. 'With Salto smart access for hospitality compatibility, more properties can reduce the friction around arrival and check-in. Digital Key is a win-win because it's as much about operational efficiency as it is about improving guest satisfaction.' The integration of Salto Space has been successfully implemented at Belgian hospitality brand YUST, known for its hybrid model catering to both short and long-term stays. Its Antwerp property reported that 12% of guests checked in using the Digital Key in the first month without any promotional efforts. Furthermore, 64% of guests with an active digital key have utilised it to access their rooms. YUST chief technology officer Dirk Van Gompel said: 'We're only tech-focused when we can use tech to improve the guest experience. 'Digital Key makes it easy for guests to go straight to their room, while creating real-time savings for our team, who can then focus on building real human connections.' The integration is stated to offer numerous advantages, including expedited check-in processes where guests can bypass the front desk, reduced manual tasks, environmental benefits due to the elimination of plastic keycards, and a digital, on-the-go check-in and check-out experience. Salto Systems Hospitality Solutions business lead Nora Urquiza said: 'At Salto, we believe access to technology should be so convenient that guests actually enjoying using it. 'Our integration with Mews reinforces our commitment to delivering a seamless, secure, and modern digital experience through strong technology alliances.' Entirely incorporated into the Mews Hospitality Cloud, Mews Digital Key empowers properties to automate and customise the guest stay experience, from online check-in to enhanced sales opportunities. Recently, Mews introduced a Multicurrency feature, now accessible to customers throughout Europe. "Mews enhances Digital Key capabilities through Salto smart locking integration" was originally created and published by Hotel Management Network, a GlobalData owned brand. The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Hospitality Net
09-07-2025
- Business
- Hospitality Net
Mews Digital Key partners with Salto smart access, unlocking next-level guest experiences
Mews, the industry-leading hospitality cloud, has expanded the compatibility of its Digital Key solution to include Salto smart locking technology. This integration gives hoteliers using Salto's advanced access control system the ability to deliver a truly seamless, contactless guest journey through Mews Hospitality Cloud. Once seen as a luxury, digital room entry is fast becoming a standard guest expectation. With this latest enhancement, hotels using Salto smart access for hospitality can now offer their guests keyless entry directly from their mobile device, simplifying check-in, improving security and freeing up front desk teams to focus on enhancing the guest journey. 'Every step of the guest journey should be effortless,' said Matt Welle, CEO of Mews. 'With Salto smart access for hospitality compatibility, more properties can reduce the friction around arrival and check-in. Digital Key is a win-win because it's as much about operational efficiency as it is about improving guest satisfaction.' The Salto Space integration is already live at YUST, a Belgian hospitality brand that combines short and long stays in a unique hybrid model. In its first month, the Antwerp property saw 12% of all arrivals check in via Digital Key, despite no promotional push. Currently, 64% of guests with an active key have used it to open their room door. 'We're only tech-focused when we can use tech to improve the guest experience,' said Dirk Van Gompel, CTO of YUST. 'Digital Key makes it easy for guests to go straight to their room, while creating real time savings for our team – who can then focus on building real human connections.' The benefits of this new integration include: Faster check-ins: guests skip the queue and head straight to their room. guests skip the queue and head straight to their room. Improved security: no more lost keys. no more lost keys. Operational efficiency: fewer manual processes mean fewer staff hours spent troubleshooting. fewer manual processes mean fewer staff hours spent troubleshooting. Sustainability: digital keys eliminate the need for plastic keycards, appealing to eco-conscious travellers. digital keys eliminate the need for plastic keycards, appealing to eco-conscious travellers. Digitalizing the journey: Mobile keys, on-the-go check-in, and seamless check-out 'At Salto, we believe access to technology should be so convenient that guests actually enjoying using it,' said Nora Urquiza, Hospitality Solutions Business Lead at Salto Systems. 'Our integration with Mews reinforces our commitment to delivering a seamless, secure, and modern digital experience through strong technology alliances.' Mews Digital Key is fully integrated into the Mews Hospitality Cloud, allowing properties to automate and personalize the entire stay, from online check-in and upselling to contactless room access and smooth, automated check-out. About Mews Mews is the leading platform for the new era of hospitality. Powering over 12,500 customers across more than 85 countries, Mews Hospitality Cloud is designed to streamline operations for modern hoteliers, transform the guest experience and create more profitable businesses. Customers include BWH Hotels, Strawberry, The Social Hub and Airelles Collection. Mews was named Best PMS (2024, 2025) and listed among the Best Places to Work in Hotel Tech (2021, 2022, 2024, 2025) by Hotel Tech Report. Mews has raised $410 million from investors including Growth Equity at Goldman Sachs Alternatives, Kinnevik and Tiger Global to transform hospitality. Katie Halfhead Senior Communications Manager
Hospitality Net
10-06-2025
- Business
- Hospitality Net
Small Danish Hotels forms strategic partnership with Mews to accelerate digital transformation
Copenhagen – Mews, the industry-leading hospitality cloud, has been selected as a strategic partner by Small Danish Hotels, the largest independent hotel chain in Denmark, to support the digital transformation of its portfolio of 64 independently owned properties across the country. The agreement enables hotels within the Small Danish Hotels chain to adopt Mews' innovative property management system, with the goal of improving operational efficiency and guest experience. With a legacy spanning over 40 years, Small Danish Hotels connects a diverse portfolio of boutique hotels, inns, castles and seaside retreats, offering business stays as well as tailor-made holiday and weekend packages. This partnership gives its member hotels the opportunity to retain their individuality while gaining access to Mews' innovative property management system, enabling faster operations, deeper automation, and increased revenue opportunities. This partnership is a perfect match, said Matt Welle, CEO of Mews. Small Danish Hotels represent some of Denmark's most unique and independent properties. Through this collaboration, Mews can empower them to thrive individually while benefiting from the strength of a connected, forward-thinking brand. Member hotels that choose to implement Mews will benefit from award-winning cloud-based solutions, including digital check-in terminals and integrated payments, helping to reduce manual processes and elevate guest service. Partnering with Mews is a pivotal step in our digital evolution, said Finn Kræfting, CEO of Small Danish Hotels. Mews' modern, user-friendly platform will help our member hotels operate more efficiently, deliver even better guest experiences, and future-proof their businesses. It's a solution that respects the individuality of each hotel while uniting us under one powerful system. To learn more about how Mews is transforming hospitality for independent hotel brands like Small Danish Hotels, visit About Mews Mews is the leading platform for the new era of hospitality. Powering over 12,500 customers across more than 85 countries, Mews Hospitality Cloud is designed to streamline operations for modern hoteliers, transform the guest experience and create more profitable businesses. Customers include BWH Hotels, Strawberry, The Social Hub and Airelles Collection. Mews was named Best PMS (2024, 2025) and listed among the Best Places to Work in Hotel Tech (2021, 2022, 2024, 2025) by Hotel Tech Report. Mews has raised $410 million from investors including Growth Equity at Goldman Sachs Alternatives, Kinnevik and Tiger Global to transform hospitality. Katie Halfhead Senior Communications Manager
Hospitality Net
13-05-2025
- Business
- Hospitality Net
How AI Revenue Tools Are Transforming Hotel Revenue
Revenue management is evolving. Once focused solely on manual room pricing, today's technology enables revenue managers to take a more strategic, data-driven approach to growing hotel revenue. In the latest episode of Matt Talks, Mews CEO, Matt Welle, sits down with Ellen Hartelius, Product Director at Atomize, to discuss how Atomize RMS, a Mews company, is helping hoteliers be proactive, manage diverse assets, and tap into more revenue streams. Watch the episode now or read on for key highlights. AI in modern revenue management At the heart of this transformation? You guessed it. The term on anyone's lips: AI. AI-powered systems like Atomize process more data, faster and in real time, making pricing decisions faster, more accurate and more effective. From capturing short-term demand spikes to analyzing cancellation probabilities and demand patterns, revenue managers can stay ahead of market shifts. Up until now, one of the barriers to adoption with an AI-powered RMS has been transparency. Unlike traditional systems based on fixed rules, these complex algorithms can be tricky to decipher or explain. Atomize uses Gen AI to provide clear explanations behind every pricing decision, allowing revenue managers to see why prices are set or changed. This is a way to 'bridge the trust gap' before customers feel confident enough to switch to autopilot completely – which is the best way to ensure no revenue gets left on the table. From room revenue to total revenue management Traditionally, revenue managers have focused on room rates and pricing decisions. This manual process relied heavily on basic forecasting techniques and spreadsheets. But as hotel offerings expand – parking spaces, gym passes, bicycle rentals – there's a need for a more flexible, dynamic pricing model. That's where the Mews and Atomize partnership stands out. While Atomize has long been a leader in room pricing, its partnership with Mews provides a more holistic approach to revenue management that goes beyond the guest room. With Mews' vast data and flexible product pricing, Atomize can help hoteliers maximize revenue across all areas of the property. These additional services have real potential to boost revenue, but many hoteliers are still not including them in their pricing strategies. When everything is managed within one cohesive platform and data flows smoothly between the PMS and RMS, revenue managers can make smarter, more unified pricing decisions – and that's where the real gains lie. Automation frees up more time for strategy In the past, revenue managers spent countless hours adjusting prices manually, analyzing data, and making tactical decisions – often with limited time left for strategic thinking. With automation now handling day-to-day pricing tasks, hotels can focus on higher-value work, like experimenting with new upsell products, testing pricing for different segments, or refining long-term strategies. Not only does this make the role more engaging, it also helps hotels grow more effectively. For example, revenue managers can now use AI and automation to test new pricing strategies for different areas of the hotel – from conference rooms to parking or spa services. This opens the door to smarter, more responsive decision-making across the full hotel offering. How automation and AI boost hotel profitability One of the biggest benefits of an AI-driven RMS is its ability to detect patterns and insights that would be impossible to find manually. For example, small, local events taking place months ahead that aren't captured by traditional forecasting. These can still significantly affect demand – and AI can spot them early, giving hotels a crucial pricing advantage. Plenty of revenue managers have shared how these insights made a real difference to their performance, helping to optimize prices and improve hotel results. With a better understanding of market dynamics and the ability to respond quickly, hotels can maximize revenue and stay one step ahead of the competition. Why your hotel needs an RMS Despite the clear benefits, many hotels still operate without a revenue management system. For those concerned about cost, the return on investment is clear: an RMS quickly pays for itself, and Atomize typically boosts RevPAR by up to 25% after just 3-6 months. Even smaller properties – those with just 20 rooms, for example – can benefit. While they may start with simpler solutions, automation and forecasting can still have a big impact. With Atomize, you can start small and scale as you grow. And don't forget the time savings. By automating key tasks, hotels can reclaim 20 to 30 hours a month that would have been spent on manual processes. That time can be reinvested into strategic, growth-focused work. The future of revenue management The future of revenue management is about moving beyond spreadsheets and manual updates. AI, automation, and modern RMS tools are empowering hoteliers to manage total revenue, improve efficiency and find new ways to grow. As the revenue manager's role continues to evolve, one thing is clear: those who embrace the right technology will not only stay ahead of the curve but will unlock new revenue streams and deliver better guest experiences. For this, an RMS isn't just a 'nice to have' – it's a necessity. Discover revenue management with Atomize and Mews About Mews Mews is the leading platform for the new era of hospitality. Powering over 12,500 customers across more than 85 countries, Mews Hospitality Cloud is designed to streamline operations for modern hoteliers, transform the guest experience and create more profitable businesses. Customers include BWH Hotels, Strawberry, The Social Hub and Airelles Collection. Mews was named Best PMS (2024, 2025) and listed among the Best Places to Work in Hotel Tech (2021, 2022, 2024, 2025) by Hotel Tech Report. Mews has raised $410 million from investors including Growth Equity at Goldman Sachs Alternatives, Kinnevik and Tiger Global to transform hospitality.
Travel Daily News
13-05-2025
- Business
- Travel Daily News
Mews launches Hospitality Industry Advisory Board
Mews launches Hospitality Industry Advisory Board, uniting global hotel leaders to drive innovation, address challenges, and shape the future of hospitality technology. AMSTERDAM – Mews, industry-leading hospitality cloud, has announced the launch of the Hospitality Industry Advisory Board to continue its pioneering work within hospitality technology. The creation of the board reflects Mews' status as a pioneer of hospitality technology and highlights its commitment to transform experiences for both staff and guests. The diverse group will meet to discuss emerging trends, identify key challenges and work collectively to ensure hospitality evolves to meet changing needs and conditions. 'Since Mews was founded in 2012, we've been at the forefront of hospitality innovation. This success doesn't happen in isolation, and we've always sought the input and expertise of hoteliers. Our advisory board continues this important mission,' said Matt Welle, CEO of Mews, and Co-Chair of the board. 'Technology has a vital role in making the world more hospitable, but meaningful change only happens if it's driven by people who understand our industry. I'm really proud that so many inspirational leaders are devoting their time to drive our product strategy forward and reimagine what's possible.' The board is made up of forward-thinking hoteliers with decades of on-the-ground hospitality experience, as well as leaders in hotel technology and management groups. Members include Charlie MacGregor, CEO & Founder of The Social Hub, Bashar Wali, Founder & CEO of Practice Hospitality, Halima Aziz, Head of Hotels at Criterion Capital, and Dina Belon, President of Staypineapple. 'I've worked with Mews for years and have seen first-hand their commitment to driving our industry forward with bold moves, just how we at The Social Hub like to run our business,' said Charlie MacGregor, CEO & Founder at The Social Hub. 'It's exciting to be a part of this board and to swap ideas with fellow forward thinkers to help disrupt the way we approach hospitality. Our industry is all about people, and I truly believe that we can create systemic change and positive social impact through new models that enhance the guest experience, our employees' lives, and the communities we serve.' The Hospitality Industry Advisory Board is also an opportunity for Mews to receive first-hand learnings and advice about evolving staff and guest needs. These conversations will help inform the company's decision-making and strategy to ensure that they continue to lead from the front with product development. Bashar Wali, CEO & Founder of Practice Hospitality, echoed this sentiment, emphasizing the importance of innovation in hospitality. 'The future of hospitality isn't spreadsheets and software – it's soul. It's about moments, not modules. This board isn't just advisory – it's insurgent. We're here to stir the pot, not sip the Kool-Aid. Mews gets it. They've never followed the playbook, and now, we get to help them write the next chapter. I'm not here to nod along – I'm here to challenge, to build, to innovate.' The Hospitality Industry Advisory Board members are: Alessandro Bottero, Director of Data Strategy & Analytics, Lark Director of Data Strategy & Analytics, Basha Wali, Founder, Practice Hospitality & This Assembly Founder, & Charlie MacGregor, Founder & CEO, The Social Hub Founder & CEO, Dina Belon, President, Staypineapple President, Gorjan Lazarov, CEO, Orea Hotels CEO, Halima Aziz, Head of Hotels, Criterion Hospitality Head of Hotels, J o Geneen, Independent Consultant o Independent Consultant Julia Record, Global Director of Communications and Partnerships, Dorchester Collection Global Director of Communications and Partnerships, Kari Anna Fiskvik, SVP Technology, Strawberry SVP Technology, Kevin Machefert, CEO, Machefert Group CEO, Laurent Lacourt, Co-Founder & COO, Emerald Stay Co-Founder & COO, Niko Karstikko, Co-Founder & CEO, Bob W Co-Founder & CEO, Suzanne Dau, Director of Technology Management, BWH Hotels Director of Technology Management, Valerie Parkes, Senior Director of Business Relations, Choice International
