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Swiggy, Blinkit, Zepto rate users and delivery workers: Here's how it works
Swiggy, Blinkit, Zepto rate users and delivery workers: Here's how it works

Business Standard

time11-07-2025

  • Business
  • Business Standard

Swiggy, Blinkit, Zepto rate users and delivery workers: Here's how it works

Georgie Koithara Md Kaifee Alam New Delhi Listen to This Article 'Everyone is being ranked — you, me, everyone,' says Rakesh Yadav (name changed), a Swiggy customer chat support executive. 'Customers are ranked based on the frequency of orders and the number of returns or refunds they initiate. Delivery partners are ranked on their number and efficiency of deliveries.' Yadav is referring to the internal systems at quick-commerce platforms like Swiggy, the Zomato-owned Blinkit and Zepto, which classify customers and delivery workers in ways that affect the quality of service users receive and the benefits or incentives delivery personnel get. Swiggy, for instance, groups its customers into

Beyond the regular 9-5 job: The rise of part-time bike taxi drivers
Beyond the regular 9-5 job: The rise of part-time bike taxi drivers

Business Standard

time27-06-2025

  • Business
  • Business Standard

Beyond the regular 9-5 job: The rise of part-time bike taxi drivers

Rising inflation and stagnant wages are forcing salaried workers into the gig, before and after office hours Md Kaifee Alam New Delhi Listen to This Article Rakesh Kumar, 32, works as a sales executive with a Gurugram-based firm between 10 am and 6 pm. His office job pays a modest salary that once covered rent, EMI, and essentials. However, over the last couple of years, that balance has tipped. So, to make ends meet, Kumar has taken to moonlighting — as a bike taxi driver. 'Before heading to the office, I complete at least five or six rides,' he says. 'In the evening, I ride again for two to three hours.' He uses both Ola and Uber to get rides. 'I earn ₹200-300 every day from

Datanomics: South fears delimitation punishment for population control
Datanomics: South fears delimitation punishment for population control

Business Standard

time25-06-2025

  • Politics
  • Business Standard

Datanomics: South fears delimitation punishment for population control

At stake is fears by southern states that they will lose Lok Sabha seats if delimitation is based on the new census Md Kaifee Alam New Delhi Listen to This Article Last week, the Centre issued a notification regarding the next population Census, scheduled for 2027. A few days before that, Andhra Pradesh Chief Minister N Chandrababu Naidu reignited the debate on the criteria for delimitation. This has sparked rumours that southern states will lose Lok Sabha seats if delimitation is based on the Census. This also comes after data shows that southern states have managed their population better than northern counterparts. People represented by each MP (in mn) Lok Sabha seats and their distribution among states have been frozen since 1971. Disparity in voter representation between south and

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