Latest news with #Microsoft-based
Yahoo
6 days ago
- Business
- Yahoo
ICS Holding Streamlines Operations Across Portfolio in Partnership with Runding Corporation
ICS Holding HOUSTON, Texas, July 08, 2025 (GLOBE NEWSWIRE) -- Industrial Construction Services (ICS) Holding, a fast-growing, private equity-backed electrical contracting platform in the Southeast, has successfully partnered with Runding Corporation to unify data, automate processes, and enable scalable growth across its expanding network of operating companies. After several key acquisitions and growing fast, ICS needed a more scalable and repeatable operating model, but several key challenges stood in the way: Disparate legacy business systems across seven distinct operating entities Siloed data and processes hampering productivity and transparency Manual, paper-based processes creating inefficiencies and risks These are common roadblocks for private equity-owned contractor platforms, where operational fragmentation often limits the full value and potential of consolidation. The OpenBuild Approach: A Scalable Foundation for Growth The foundation of ICS Holding's transformation began with a strategic workshop led by Runding using their SCOPE process: Strategic Construction Operations and Platform Evaluation. An in-depth, onsite discovery focused on surfacing operational pain points, aligning business objectives, and mapping out a clear technology roadmap. This hands-on approach ensured that ICS's unique challenges and priorities were understood before a single line of code was written. From that foundation, ICS partnered with Runding to implement OpenBuild — a Microsoft-based digital framework designed for specialty trade contractors in need of a flexible solution to integrate systems and scale without chaos. With OpenBuild, ICS established: A centralized enterprise data model across all operating companies Automated, AI-ready workflows that eliminated spreadsheets and manual re-entry A flexible operating system built for future acquisitions and growth A hub-and-spoke technology strategy that enables best of breed systems instead of conforming to rigid 'all in one' software Unlike typical proprietary Software-as-a-Service (SaaS) solutions, OpenBuild is built on open-architecture Microsoft technology and designed to provide ICS Holding with maximum flexibility and complete control of its own data. 'Choosing Runding for our process and data integration initiative was a game-changer,' said Cory Borchardt, CEO of ICS Holding. 'Their in-depth knowledge of construction and consistent project success gave me full confidence they were the right fit for the job.' Real Outcomes, Real Value As ICS Holding goes live with OpenBuild, the organization is positioned to unlock significant benefits across its operations: Increase staff productivity as manual, paper-based processes are replaced with streamlined digital workflows: from bid management to project closeout. Leadership will gain real-time, portfolio-wide visibility to drive faster, more informed decision-making. The company is now equipped with a scalable, unified platform that can support future acquisitions and seamless onboarding of new entities. 'This is what private equity-owned contracting platforms are looking for — a digital foundation that accelerates value creation,' said Scott Avirett, CEO at Runding. 'ICS Holding is now positioned to scale with confidence, armed with a unified platform and a single source of truth across its portfolio.' About ICS HoldingICS Holding is a fast-growing, private equity-backed electrical contracting platform serving the Southeastern U.S. The company provides a range of commercial and industrial services and is focused on strategic acquisitions and operational excellence. About RundingRunding helps specialty trade contractors and the construction industry scale through smart system integration and digital transformation. The OpenBuild platform enables PE-backed contracting platforms to unify, streamline, and grow with clarity and control. Media Contact:Shannon AllenMarketing Lead marketing@ A photo accompanying this announcement is available at
Associated Press
29-05-2025
- Business
- Associated Press
Program Framework Rebrands to Power Framework in Celebration of 20th Anniversary
Program Framework rebrands as Power Framework on its 20th anniversary, forging a new era of growth in Microsoft-powered project and risk management solutions. ''We're deeply grateful to our clients for their support over the past 20 years. 'This rebrand reflects our ambition to continue shaping the future of project and portfolio management worldwide'— Gero Renker LONDON, ENGLAND, UNITED KINGDOM, May 29, 2025 / / -- Program Framework, a trusted provider of Microsoft-based Project Portfolio and Enterprise Risk Management solutions, officially rebrands as Power Framework marking its 20th anniversary and a bold new chapter in the company's growth. The rebrand unites the company and product identity under a single, forward-looking name that reflects its evolution into a global provider of Microsoft Cloud-based solutions. It signals a strategic milestone for the business, the team, and its growing international client base. Founded in 2005, Power Framework has spent two decades enabling organisations—from start-ups and non-profits to multinational enterprises—to improve project alignment, collaboration, and delivery maturity. Its flagship Project Portfolio Management (PPM) and Enterprise Risk Management (ERM) solutions, built on the Microsoft Power Platform, have empowered transformation across industries and sectors. 'As we celebrate 20 years in business, the rebrand to Power Framework brings our company and solutions under one name,' said Gero Renker, Director of Power Framework. 'It reflects the strength of our offering and our commitment to delivering scalable, data-driven project and risk management to a global audience.' With rising international demand for Microsoft-native tools, Power Framework is expanding its presence across Europe, North America, Africa and the Middle East. Robust architecture, trusted support, and cross-border implementation expertise position the company for continued global growth. There will be no changes to existing services or client contracts. As part of the rebrand, the former website ( ) will be retired, and clients can now enjoy its new digital home right here. The updated site features refreshed branding, streamlined navigation, and in-depth solution resources. 'We're deeply grateful to our clients for their support over the past 20 years,' added Renker. 'This rebrand reflects where we are today—and where we're going next—as we continue to shape the future of project and portfolio management around the world.' About Power Framework Power Framework is a trusted provider of Project Portfolio Management (PPM) and Enterprise Risk Management (ERM) solutions built on the Microsoft Power Platform. Power Framework empowers organisations to shift culture, strengthen governance, and build maturity in project and risk management—delivering measurable, strategic impact and thereby maximising return on Microsoft cloud investment for their clients. Gero Renker Power Framework +44 7714 720007 email us here Visit us on social media: LinkedIn YouTube Legal Disclaimer: EIN Presswire provides this news content 'as is' without warranty of any kind. We do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the author above.
Malaysian Reserve
29-05-2025
- Business
- Malaysian Reserve
Crow Canyon Software Unveils AI-Driven NITRO Help Desk 3.5 with Advanced Agentic Framework
BENICIA, Calif., May 28, 2025 /PRNewswire/ — Crow Canyon Software is excited to announce the launch of NITRO Help Desk 3.5, now powered by an intelligent AI agentic framework that redefines how IT support teams handle requests, automate responses, and deliver faster resolutions. This release marks a pivotal step in Crow Canyon's mission to bring practical, AI-powered automation to everyday help desk operations. 'Our goal was to create AI tools that actually make life easier for both technicians and end users,' said Scott Restivo, CEO of Crow Canyon Software. 'With NITRO Help Desk 3.5, we've gone beyond buzzwords and built a real working framework of agents that saves time, improves accuracy, and enhances the entire support experience.' Introducing the Agentic Framework: Four AI Agents Working in Harmony The cornerstone of this release is a newly developed agentic framework made up of a suite of four collaborative AI agents, each with a distinct role in improving service delivery: Knowledge Agent KB Copilot offers instant, relevant suggestions from the knowledge base. AI Solution Generator assists technicians by drafting possible resolutions. 1st Responder Agent AI-based Routing, Categorization, and Prioritization ensure tickets get to the right person, fast. AI-generated First Response Emails provide requesters with timely, informative replies. Ticket Agent Ticket Summarization condenses conversations and notes into a clear overview. Sentiment Analysis identifies urgency and tone for smarter prioritization. Email Agent Auto-Generated Replies reduce turnaround on common queries. AI-Assisted Responses help staff reply quickly and accurately. Together, these agents form an intelligent, integrated system that lightens the load on help desk teams while giving end users a faster, more seamless experience. AI with Purpose Unlike generic AI add-ons, the agentic framework in NITRO Help Desk 3.5 is purpose-built for the realities of IT support. The agents don't just retrieve content—they think through workflows, anticipate needs, and take action where it matters most. From routing and resolution to response and reporting, the system is designed to complement human expertise and reduce repetitive tasks, allowing support teams to scale without sacrificing quality. Availability The AI-powered features of NITRO Help Desk 3.5 are available now for Microsoft 365 and SharePoint Online customers. About Crow Canyon Software Crow Canyon Software has been developing intelligent, Microsoft-based business applications for over 25 years. With a focus on automation, digital transformation, and AI, the company's NITRO platform helps organizations streamline IT service management and drive better business outcomes.
Yahoo
29-05-2025
- Business
- Yahoo
Crow Canyon Software Unveils AI-Driven NITRO Help Desk 3.5 with Advanced Agentic Framework
BENICIA, Calif., May 28, 2025 /PRNewswire/ -- Crow Canyon Software is excited to announce the launch of NITRO Help Desk 3.5, now powered by an intelligent AI agentic framework that redefines how IT support teams handle requests, automate responses, and deliver faster resolutions. This release marks a pivotal step in Crow Canyon's mission to bring practical, AI-powered automation to everyday help desk operations. "Our goal was to create AI tools that actually make life easier for both technicians and end users," said Scott Restivo, CEO of Crow Canyon Software. "With NITRO Help Desk 3.5, we've gone beyond buzzwords and built a real working framework of agents that saves time, improves accuracy, and enhances the entire support experience." Introducing the Agentic Framework: Four AI Agents Working in Harmony The cornerstone of this release is a newly developed agentic framework made up of a suite of four collaborative AI agents, each with a distinct role in improving service delivery: Knowledge Agent KB Copilot offers instant, relevant suggestions from the knowledge base. AI Solution Generator assists technicians by drafting possible resolutions. 1st Responder Agent AI-based Routing, Categorization, and Prioritization ensure tickets get to the right person, fast. AI-generated First Response Emails provide requesters with timely, informative replies. Ticket Agent Ticket Summarization condenses conversations and notes into a clear overview. Sentiment Analysis identifies urgency and tone for smarter prioritization. Email Agent Auto-Generated Replies reduce turnaround on common queries. AI-Assisted Responses help staff reply quickly and accurately. Together, these agents form an intelligent, integrated system that lightens the load on help desk teams while giving end users a faster, more seamless experience. AI with Purpose Unlike generic AI add-ons, the agentic framework in NITRO Help Desk 3.5 is purpose-built for the realities of IT support. The agents don't just retrieve content—they think through workflows, anticipate needs, and take action where it matters most. From routing and resolution to response and reporting, the system is designed to complement human expertise and reduce repetitive tasks, allowing support teams to scale without sacrificing quality. Availability The AI-powered features of NITRO Help Desk 3.5 are available now for Microsoft 365 and SharePoint Online customers. About Crow Canyon Software Crow Canyon Software has been developing intelligent, Microsoft-based business applications for over 25 years. With a focus on automation, digital transformation, and AI, the company's NITRO platform helps organizations streamline IT service management and drive better business outcomes. SOURCE Crow Canyon Software
Time Business News
25-05-2025
- Business
- Time Business News
10 Best Software Development Companies in Oshawa
Oshawa, a thriving city in Ontario's Durham Region, is evolving from its manufacturing roots into a growing centre for innovation and technology. With the rise of digital transformation across industries like healthcare, education, logistics, and finance, businesses in Oshawa are seeking reliable partners to build custom software solutions tailored to their unique needs. According to a recent report by Statista, the global custom software development market is expected to exceed $167 billion by 2025. In Canada, mid-sized cities like Oshawa are quickly catching up as ideal hubs for digital innovation—thanks to lower costs, a talented workforce, and strong local support. Whether you're a startup, a growing business, or an enterprise looking to modernise operations, finding the right development partner is key. Here's a curated list of the 10 Best Software Development Companies in Oshawa. Ditstek Innovations (DITS) is a global software development company offering end-to-end digital solutions. Known for its agile delivery and focus on clean, scalable code, DITS builds custom applications tailored to business goals. Services: Web and mobile app development, cloud migration, legacy modernisation Industries: Healthcare, logistics, education, legal, retail Digital Chaos is an Oshawa-based development agency that focuses on building intuitive, high-performance applications. Their custom software helps businesses streamline processes and improve user experience. Services: Web & mobile app development, UI/UX design, database solutions Industries: Startups, retail, education Weever Apps is a trusted name in Ontario for enterprise-grade digital tools. They specialise in creating user-friendly applications that improve operational efficiency and compliance. Services: Custom enterprise apps, workflow automation, dashboards Industries: Manufacturing, food processing, logistics While primarily an SEO agency, NetGain also offers robust web development and custom software services for businesses looking to improve digital performance through tailored platforms. Services: Custom websites, backend platforms, CRM tools Industries: Healthcare, professional services Cloud Orbit is known for its innovative development strategies and cloud-first approach. They build secure, scalable applications and specialise in Microsoft-based solutions. Services: Cloud apps, custom business tools, data analytics Industries: Finance, logistics, insurance Located near Oshawa, VivosWeb offers comprehensive software and digital solutions. Their development services focus on helping small to mid-sized businesses digitise operations and grow online. Services: Web development, app development, eCommerce platforms Industries: SMEs, eCommerce, legal Though primarily a design and digital marketing agency, Ayokay Creative also develops user-focused applications and integrates business systems to create seamless digital experiences. Services: Web development, app integrations, CRM/ERP tools Industries: Retail, nonprofits, professional services Northern Devs is a development collective serving businesses across Ontario, including Oshawa. Their team of developers delivers flexible, agile solutions from MVPs to full-scale enterprise apps. Services: SaaS development, mobile apps, business automation Industries: Startups, healthcare, e-learning Binary Vision offers custom software and digital product development services. Their tailored approach makes them a great fit for companies looking to transform internal systems or launch new digital products. Services: App development, process automation, integrations Industries: Legal, healthcare, SMEs Web Works is a local agency providing digital development and IT support. With a strong presence in the Durham Region, they are known for affordable and effective web and software solutions. Services: Web development, backend systems, business apps Industries: Local businesses, nonprofits, education Better Communication: On-site meetings and real-time collaboration On-site meetings and real-time collaboration Local Market Understanding: Developers who understand your industry and audience Developers who understand your industry and audience Custom Solutions: Built specifically for your business challenges Built specifically for your business challenges Scalable Services: From MVPs to enterprise-grade applications From MVPs to enterprise-grade applications Support & Maintenance: Easier access to post-launch help Oshawa is home to a diverse range of custom software development companies ready to support your digital growth. Whether you're launching a new product, automating internal workflows, or upgrading your existing platforms, the companies listed above bring both technical expertise and local market understanding to the table. Looking to bring your software idea to life? Start by reaching out to one of Oshawa's top developers and unlock the potential of custom digital solutions for your business. TIME BUSINESS NEWS
