Latest news with #MicrosoftSolutionsPartner
Time Business News
29-06-2025
- Business
- Time Business News
How to Choose the Right Microsoft Dynamics CRM Partner
Selecting the right microsoft dynamics crm partner is one of the most critical decisions a business can make when implementing or upgrading its customer relationship management system. Microsoft Dynamics CRM is a powerful platform that offers sales, marketing, and customer service automation—but unlocking its full potential requires expert configuration, integration, and support. This is where a certified and experienced partner comes into play. The right partner can tailor the solution to your industry-specific needs, drive user adoption, ensure smooth deployment, and provide ongoing support. On the other hand, choosing the wrong partner may result in delayed implementation, poor customization, and low return on investment. Here's a guide to help you make an informed choice when selecting a microsoft dynamics crm partner. Before approaching any partner, it's essential to clearly define your business goals. What do you want to achieve with Microsoft Dynamics CRM? Are you looking to streamline your sales process, improve customer support, enhance lead tracking, or integrate CRM with existing ERP and marketing tools? Understanding your internal requirements will help you communicate effectively with potential partners and evaluate their ability to meet your expectations. It also helps ensure you choose a partner that aligns well with your strategic vision. A qualified microsoft dynamics crm partner should have official Microsoft certifications. These certifications—such as Microsoft Solutions Partner for Business Applications—indicate that the partner has met Microsoft's standards for technical competency, customer satisfaction, and successful project delivery. Look for: Microsoft-certified professionals on the team Recognition such as Gold or Silver Microsoft Partner status Specific experience with Dynamics 365 CRM modules (Sales, Marketing, Customer Service) This ensures the partner is not only familiar with Microsoft technologies but is also committed to keeping their skills and solutions up-to-date. Every industry has its own customer relationship challenges. A partner that has worked with businesses in your sector is more likely to understand your specific pain points and offer proven, industry-specific solutions. Ask for case studies or references from clients within your industry. For example, a retail company may benefit from a partner experienced in loyalty program integration, while a manufacturing firm might need help with lead nurturing workflows and integration with supply chain systems. The implementation approach of your microsoft dynamics crm partner is just as important as their technical skills. A clear, transparent, and structured methodology ensures that your project stays on time, within budget, and aligned with business goals. Ask potential partners about: Their project management framework How they handle requirement gathering and solution design Whether they provide sandbox testing environments Their strategy for user training and post-launch support An experienced partner will offer a phased approach with measurable milestones and regular feedback loops. A significant advantage of Microsoft Dynamics CRM is its ability to be customized and integrated with other tools—like ERP systems, marketing platforms, eCommerce portals, and third-party applications. Your partner should have the expertise to tailor the CRM to your unique workflows and business rules. Make sure your selected microsoft dynamics crm partner can: Customize forms, workflows, and dashboards Develop custom plugins or scripts if needed Integrate with your existing software stack (e.g., Outlook, SharePoint, Power BI, or third-party APIs) Offer mobile and cloud-based custom solutions CRM is not a one-time project—it requires regular updates, security patches, user training, and functional enhancements. Your partner should offer a long-term relationship that includes technical support, system upgrades, and troubleshooting services. Look for: 24/7 or business-hour support availability Clearly defined Service Level Agreements (SLAs) Proactive performance monitoring and updates Helpdesk or ticketing system for issue resolution Ongoing support is critical to ensure your CRM evolves with your business needs and Microsoft platform updates. One of the most overlooked aspects of CRM implementation is user training. No matter how powerful your CRM system is, its success depends on user adoption. A good microsoft dynamics crm partner will not only train your users but will also focus on building comfort and confidence with the new system. Look for partners who provide: Customized training sessions for different user roles On-site and remote training options User manuals, how-to videos, and documentation Change management support to ease the transition Testimonials and case studies provide a window into the real-world performance of your prospective partner. Ask for references and read online reviews or partner ratings on Microsoft AppSource or other CRM forums. Pay attention to: Project delivery timelines Client satisfaction with customizations Responsiveness and communication style Willingness to go the extra mile for clients This feedback will give you a better sense of whether the partner will be a good fit culturally and professionally. Finally, compare multiple proposals—not just in terms of pricing but also in value. A low-cost partner might not offer the same depth of service or long-term support as a slightly more expensive one with a proven track record. Ensure the proposal includes: A detailed scope of work Timelines and deliverables Post-deployment services Licensing and third-party integration costs Transparent and competitive pricing with no hidden charges is a sign of a trustworthy microsoft dynamics crm partner . Choosing the right microsoft dynamics crm partner is an investment in your company's future. With the right guidance, Dynamics CRM can become the foundation for better customer engagement, increased productivity, and smarter decision-making. By carefully evaluating expertise, industry experience, support offerings, and cultural compatibility, you can select a partner that not only meets your immediate CRM needs but also supports your long-term business growth. Take your time, ask the right questions, and choose a partner who is as committed to your success as you are. TIME BUSINESS NEWS
Yahoo
10-06-2025
- Business
- Yahoo
Zoi launches Zoi North America Inc.
Zoi Opens U.S. Headquarters in New York Metro Area JERSEY CITY, N.J., June 10, 2025 (GLOBE NEWSWIRE) -- Zoi, a leading cloud-native IT consultancy, announced today that it has launched Zoi North America Inc. Founded in Stuttgart, Germany, Zoi opens the doors to its United States headquarters in Jersey City, New Jersey, providing local talent to assist with the digital transformation of enterprises. Zoi has the experience to streamline operations and IT infrastructure for U.S. companies operating in Europe, as well as international enterprises that have business operations in the U.S. An enabler of digital infrastructure evolution, Zoi specializes in the development and consulting of digital, internet, cloud, data, and AI-based technologies and applications, specializing in retail, manufacturing, and automotive enterprises. With German engineering at its core, Zoi's international team of tech-savvy talent provides more than technical expertise. By understanding each customer's business, the team applies a methodology and mindset focused on identifying core challenges and needs from a business perspective—before determining the best-fit technology. This approach is supported by strong partnerships with all major hyperscalers. 'Enterprise transformation needs more than top-notch technology—it needs clarity, strategy, and structure to execute successfully. That's what we bring to the U.S. market,' says Danilo Kirschner, Managing Director of Zoi North America. 'At the interface of business and technology, we help customers prepare for the future by turning strategy into outcomes with a clear methodology, proven cloud architecture, and cross-functional teams that execute at scale.' Since 2017, Zoi has partnered with future-focused organizations to provide: Agile and reliable modernization journeys Translation of business complexity and legacy monoliths into scalable cloud services Cross-functional, industry-focused teams that deliver measurable outcomes A trusted, certified partner ecosystem that can scale internationally As one of the fastest-growing cloud-native consulting companies globally, Zoi maintains strong partnerships with public cloud providers. Zoi is an Amazon Web Services (AWS) Premier Consulting Partner, Google Cloud Premier Partner, Microsoft Solutions Partner, and SAP Gold Partner. Previously earning an AWS Develop the Best Award in the DACH region and the AWS Transformation Award, Zoi was recently named a 2025 Google Cloud Partner of the Year, recognized for its strategic advice, technical expertise, and successful implementation of Google Workspace and Gemini models at companies operating worldwide. ABOUT ZOIZoi is a global cloud-native and technology consulting company with headquarters in Stuttgart, Germany, and Barcelona, Spain. In 2025, the company expanded into the U.S. with the launch of Zoi North America, Inc., establishing its U.S. headquarters in Jersey City, New Jersey. A 2025 Google Cloud Workspace Partner of the Year, Zoi maintains strong relationships with its partners such as AWS, Google Cloud, Microsoft, and SAP, to accelerate the digital transformation of enterprises, specializing in manufacturing, retail and automotive infrastructure. With over a decade of cloud experience and more than 450 employees in six countries, Zoi develops innovative full-stack solutions in the public cloud that are AI-supported and business-focused. Visit PRESS CONTACT Sheri WachenheimM: +1 973 6705413sheri@ Dr. Nadine BrunnerM: +49 172 in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
22-05-2025
- Business
- Yahoo
EXL named Microsoft Solutions Partner for Data and AI
Designation underscores EXL's digital innovation and proven success delivering data and AI solutions for global clients NEW YORK, May 22, 2025 (GLOBE NEWSWIRE) -- EXL [NASDAQ: EXLS], a leading data and AI company, announced it has been recognized as a Microsoft Solutions Partner for Data and AI. This designation acknowledges EXL's advanced capabilities in helping clients manage data across systems and build transformative analytics and AI solutions on Microsoft platforms. This designation highlights EXL's technology capabilities, high-level digital talent, and proven track record for enabling customer success with Microsoft products and platforms. Through close collaboration with Microsoft, EXL is uniquely positioned to deploy innovative tools and solutions for its clients. 'We're always looking for ways to better serve our clients data and AI goals,' said Baljinder Singh, executive vice president and global chief information officer at EXL. 'Receiving this Microsoft Solutions Partner designation is yet another advancement in how we're able to help deliver better customer experiences, data-driven decisions, and AI-powered operating models.' As part of this accreditation, EXL has expanded its digital offerings in Microsoft Azure Marketplace, launching three innovative solutions that demonstrate the company's industry expertise in data and AI. EXL Code Harbor™ - Code Harbor is a Generative AI-powered solution leveraging multi-agent framework that accelerates the platform migration journey, as well as enhances data and code governance. It leverages multiple agents designed specifically for code assessment, code conversion, optimization, governance, data lineage and automated testing. It addresses the manual effort involved in the large-scale transformation process, resulting in accelerated delivery, reduced costs, and higher accuracy. Learn more about the Code Harbor listing here. EXL Value-Based Care Analytics Solution - Value-Based Care (VBC) shifts the healthcare focus from volume to value, prioritizing quality outcomes and cost efficiency over traditional fee-for-service models. To succeed in VBC, providers managing global or partial patient risk require advanced analytics solutions. At EXL, we empower healthcare providers with data-driven insights, AI, and cloud technologies to excel in value-based care initiatives. Learn more about the VBC listing here EXL Revenue Cycle Management (RCM) - plays a vital role in maintaining financial stability and streamlining operations. A well-optimized RCM process—from patient registration to final payment—helps minimize denials, accelerate collections, and improve overall financial health. EXL leverages its deep expertise in healthcare and AI to optimize the revenue cycle management operations. The solutions seamlessly integrate into customers Azure Cloud environment, enhancing financial performance, reducing denials, and improving operational efficiency. Learn more about the listing here. 'Our collaboration with EXL is centered on helping organizations reimagine how they use data and AI to solve real-world challenges,' said Irina Ghose, managing director, Microsoft India & South Asia. 'By combining Microsoft's cloud and AI capabilities with EXL's solutions, we're enabling businesses to move faster, operate smarter, and unlock new opportunities for growth.' 'Achieving this recognition as a Microsoft Solutions Partner reinforces our commitment to driving success through strong partnerships and innovative technology,' said Singh. 'We are excited to continue elevating our transformational solutions we provide as part of the Microsoft ecosystem.' EXL reimagines what is possible with Microsoft Azure, helping to reshape how companies can build smarter, faster, AI-driven enterprises. Learn more about our Azure Marketplace listings here. About EXL EXL (NASDAQ: EXLS) is a global data and AI company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world's leading corporations in industries including insurance, healthcare, banking and capital markets, retail, communications and media, and energy and infrastructure, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have approximately 60,000 employees spanning six continents. For more information, visit press release contains forward-looking statements within the meaning of the United States Private Securities Litigation Reform Act of 1995. You should not place undue reliance on those statements because they are subject to numerous uncertainties and factors relating to EXL's operations and business environment, all of which are difficult to predict and many of which are beyond EXL's control. Forward-looking statements include information concerning EXL's possible or assumed future results of operations, including descriptions of its business strategy. These statements may include words such as 'may,' 'will,' 'should,' 'believe,' 'expect,' 'anticipate,' 'intend,' 'plan,' 'estimate' or similar expressions. These statements are based on assumptions that we have made in light of management's experience in the industry as well as its perceptions of historical trends, current conditions, expected future developments and other factors it believes are appropriate under the circumstances. You should understand that these statements are not guarantees of performance or results. They involve known and unknown risks, uncertainties and assumptions. Although EXL believes that these forward-looking statements are based on reasonable assumptions, you should be aware that many factors could affect EXL's actual financial results or results of operations and could cause actual results to differ materially from those in the forward-looking statements. These factors, which include our ability to maintain and grow client demand, our ability to hire and retain sufficiently trained employees, and our ability to accurately estimate and/or manage costs, rising interest rates, rising inflation and recessionary economic trends, are discussed in more detail in EXL's filings with the Securities and Exchange Commission, including EXL's Annual Report on Form 10-K. You should keep in mind that any forward-looking statement made herein, or elsewhere, speaks only as of the date on which it is made. New risks and uncertainties come up from time to time, and it is impossible to predict these events or how they may affect EXL. EXL has no obligation to update any forward-looking statements after the date hereof, except as required by federal securities laws. ContactsMedia Keith Little+1 703-598-0980 Investor RelationsJohn Kristoff+1 212 209 4613IR@ in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Associated Press
22-05-2025
- Business
- Associated Press
EXL named Microsoft Solutions Partner for Data and AI
NEW YORK, May 22, 2025 (GLOBE NEWSWIRE) -- EXL [NASDAQ: EXLS], a leading data and AI company, announced it has been recognized as a Microsoft Solutions Partner for Data and AI. This designation acknowledges EXL's advanced capabilities in helping clients manage data across systems and build transformative analytics and AI solutions on Microsoft platforms. This designation highlights EXL's technology capabilities, high-level digital talent, and proven track record for enabling customer success with Microsoft products and platforms. Through close collaboration with Microsoft, EXL is uniquely positioned to deploy innovative tools and solutions for its clients. 'We're always looking for ways to better serve our clients data and AI goals,' said Baljinder Singh, executive vice president and global chief information officer at EXL. 'Receiving this Microsoft Solutions Partner designation is yet another advancement in how we're able to help deliver better customer experiences, data-driven decisions, and AI-powered operating models.' As part of this accreditation, EXL has expanded its digital offerings in Microsoft Azure Marketplace, launching three innovative solutions that demonstrate the company's industry expertise in data and AI. 'Our collaboration with EXL is centered on helping organizations reimagine how they use data and AI to solve real-world challenges,' said Irina Ghose, managing director, Microsoft India & South Asia. 'By combining Microsoft's cloud and AI capabilities with EXL's solutions, we're enabling businesses to move faster, operate smarter, and unlock new opportunities for growth.' 'Achieving this recognition as a Microsoft Solutions Partner reinforces our commitment to driving success through strong partnerships and innovative technology,' said Singh. 'We are excited to continue elevating our transformational solutions we provide as part of the Microsoft ecosystem.' EXL reimagines what is possible with Microsoft Azure, helping to reshape how companies can build smarter, faster, AI-driven enterprises. Learn more about our Azure Marketplace listings here. About EXL EXL (NASDAQ: EXLS) is a global data and AI company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world's leading corporations in industries including insurance, healthcare, banking and capital markets, retail, communications and media, and energy and infrastructure, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have approximately 60,000 employees spanning six continents. For more information, visit Cautionary Statement Regarding Forward-Looking StatementsContacts Media Keith Little +1 703-598-0980 [email protected] Investor Relations John Kristoff +1 212 209 4613 [email protected]
Business Wire
21-05-2025
- Business
- Business Wire
Connection Achieves Full Suite of Microsoft Security Specializations
MERRIMACK, N.H.--(BUSINESS WIRE)--Connection (PC Connection, Inc.; NASDAQ: CNXN), a leading information technology solutions provider to business, government, healthcare, and education markets, is pleased to announce that it has achieved Microsoft Security Specializations for proficiency in all four solution areas: Cloud Security, Identity and Access Management, Information and Protection Governance, and Threat Protection. Connection's attainment of all four Microsoft Security specializations is a testament to Connection's deep expertise and ongoing commitment to delivering comprehensive, end-to-end protection against evolving cyber threats. Microsoft Specializations are awarded based on the demonstrated ability to successfully deliver solutions built on Microsoft technology. Results are measured by performance, skilling, and customer success. Connection achieving all four Microsoft Security Specializations showcases the Company's ability to provide comprehensive security solutions that are aligned to Microsoft Cloud and help customers achieve their business goals. Dave Hall, General Manager, Technology Solutions and Services at Connection said, 'Attaining all four Microsoft Security Specializations reflects the significant investment Connection has made in our technical expertise, resources, and solution-building capabilities—and our commitment to helping customers integrate advanced security into every layer of their organizations. Combined with the team's customer-centric focus and deep portfolio of Microsoft Solutions Partner designations, this achievement enables our Technology Solutions and Services organization to deliver ingenuity, unparalleled support, and exceptional value at a time when the threat landscape demands it. Connection will continue to align with trusted partners and invest in our capabilities to help customers build innovative, effective security strategies to protect their users, devices, and critical data.' Tony Surma, CTO, Microsoft Americas Global Partner Solutions said, 'Connection's attainment of all four Microsoft Security specializations is a testament to Connection's deep expertise and ongoing commitment to delivering comprehensive, end-to-end protection against evolving cyber threats. This accomplishment reinforces Connection's position as a leading Microsoft Security partner and highlights our shared commitment to prioritize cybersecurity for every person and organization on the planet.' Connection is an AI Cloud Microsoft Solutions Partner with the following Microsoft Designations, Specializations, Expert Programs, and Capabilities: Designations Solutions Partner for Infrastructure (Azure) Solutions Partner for Data & AI (Azure) Solutions Partner for Digital & App Innovation (Azure) Solutions Partner for Modern Work Solutions Partner for Security Solutions Partner for Business Applications Specializations Cloud Security Identity and Access Management Information Protection and Governance Threat Protection Adoption and Change Management Modernize Endpoints Teamwork Deployment Expert Programs Azure Expert Managed Services Provider (MSP) Capabilities Microsoft Direct Cloud Services Partner Microsoft FastTrack Ready Partner Microsoft Marketplace Co-Sell Ready Microsoft Multi-Party Private Offer Selling Partner Microsoft Authorized Surface Provider Microsoft Authorized Education Partner Microsoft Delivery Service Partner Microsoft Open Value, Charity, and Academic Volume Licensing Programs with Service and Support for Microsoft Enterprise Agreements and Microsoft Products and Services Agreement About Connection PC Connection, Inc. and its subsidiaries, dba Connection, ( NASDAQ: CNXN) is a Fortune 1000 company headquartered in Merrimack, NH. With offices throughout the United States, Connection delivers custom-configured computer systems overnight from its ISO 9001:2015 certified technical configuration lab at its distribution center in Wilmington, OH. In addition, the Company has over 2,500 technical certifications to ensure that it can solve the most complex issues of its customers. Connection also services international customers through its GlobalServe subsidiary, a global IT procurement and service management company. Investors and media can find more information about Connection at Connection Business Solutions (800.800.5555) is a rapid-response provider of IT products and services serving primarily the small-and medium-sized business sector. It offers more than 460,000 brand-name products through its staff of technically trained sales account managers, publications, and its website at Connection Enterprise Solutions (561.237.3300), provides corporate technology buyers with best-in-class IT solutions, in-depth IT supply-chain expertise, and real-time access to over 460,000 products and 1,600 vendors through MarkITplace ®, a proprietary next-generation, cloud-based supply chain solution. The team's engineers, software licensing specialists, and subject matter experts help reduce the cost and complexity of buying hardware, software, and services throughout the entire IT lifecycle. Connection Public Sector Solutions (800.800.0019), is a rapid-response provider of IT products and services to federal, state, and local government agencies and educational institutions through specialized account managers, publications, and online at
