Latest news with #MoEI
Gulf Insider
04-07-2025
- Business
- Gulf Insider
UAE Announces New Mortgage Procedures
The UAE has announced new mortgage plans to slash bureaucracy and support real estate efficiency. In a move toward seamless government services in the UAE, the Ministry of Energy and Infrastructure (MoEI) held its inaugural Customer Council meeting to overhaul the mortgage release procedure following loan repayment. The initiative—part of the Ministry's Smart Government agenda—brings together federal and local authorities, the Emirates Development Bank, and end-users to pinpoint bottlenecks and co-design a streamlined process. Council participants identified key hurdles that traditionally burdened homebuyers: Multiple required visits to various entities Inconsistent document checklists across emirates Lack of digital integration, prolonging case closures Under the new model, piloting in Ajman before nationwide rollout, all direct debit cancellations will be automatically processed by Emirates Development Bank as soon as a loan is cleared. Physical trips to collect loan guarantees are eliminated in participating emirates, and digital connectivity between MoEI, Emirates Development Bank, and Ajman's Department of Land and Real Estate Regulation ensures instant notifications once transactions finalise. These combined enhancements shrink the service timeline from several days to just one working day from repayment. In concrete terms, customers will no longer need the previous six documents nor make the five visits once deemed unavoidable—achieving a 100 percent reduction in procedural steps. Sharif Al Olama, Undersecretary for Energy and Petroleum Affairs at MoEI, said: 'The Customer Council meeting aligns with the UAE Government's vision of building flexible and smart government services that place the customer at the heart of improvement and development. 'It reflects our commitment to involving customers in decision-making and enhancing transparency. The proposed solutions today are based on actual needs that have been identified and analysed within the framework of the Government Accelerators. 'We believe that achieving zero bureaucracy can only be realised through digital integration, streamlined procedures, and the elimination of unnecessary requirements—goals we have already begun to achieve through this initiative. 'The Ministry will continue working with its strategic partners to translate the outcomes of this council into concrete, actionable improvements that enhance customer satisfaction and elevate the UAE's global rankings in government service efficiency.' Echoing this, Mohammed Bin Taliah, Chief of Government Services of the UAE Government, noted that the mortgage release service after loan repayment represents a significant leap in the level of integration between federal and local entities. Omar bin Omair Al Muhairi, Director-General of the Department of Land and Real Estate Regulation in Ajman, stated that participation in the first customer council on mortgage release procedures comes as part of the strategic partnership with MoEI and in continuation of joint efforts to shape the future of the real estate sector and enhance the efficiency of government work through proactive service packages that keep pace with rapid development. Also Read: UAE Leads World in Mobile Shopping in 2025, With 67 Per Cent Using Phones to Shop
Arabian Business
03-07-2025
- Business
- Arabian Business
UAE announces new mortgage procedures
The UAE has announced new mortgage plans to slash bureaucracy and support real estate efficiency. In a move toward seamless government services in the UAE, the Ministry of Energy and Infrastructure (MoEI) held its inaugural Customer Council meeting to overhaul the mortgage release procedure following loan repayment. The initiative—part of the Ministry's Smart Government agenda—brings together federal and local authorities, the Emirates Development Bank, and end-users to pinpoint bottlenecks and co-design a streamlined process. UAE mortgage procedures Council participants identified key hurdles that traditionally burdened homebuyers: Multiple required visits to various entities Inconsistent document checklists across emirates Lack of digital integration, prolonging case closures Under the new model, piloting in Ajman before nationwide rollout, all direct debit cancellations will be automatically processed by Emirates Development Bank as soon as a loan is cleared. Physical trips to collect loan guarantees are eliminated in participating emirates, and digital connectivity between MoEI, Emirates Development Bank, and Ajman's Department of Land and Real Estate Regulation ensures instant notifications once transactions finalise. These combined enhancements shrink the service timeline from several days to just one working day from repayment. In concrete terms, customers will no longer need the previous six documents nor make the five visits once deemed unavoidable—achieving a 100 percent reduction in procedural steps. Sharif Al Olama, Undersecretary for Energy and Petroleum Affairs at MoEI, said: 'The Customer Council meeting aligns with the UAE Government's vision of building flexible and smart government services that place the customer at the heart of improvement and development. 'It reflects our commitment to involving customers in decision-making and enhancing transparency. The proposed solutions today are based on actual needs that have been identified and analysed within the framework of the Government Accelerators. 'We believe that achieving zero bureaucracy can only be realised through digital integration, streamlined procedures, and the elimination of unnecessary requirements—goals we have already begun to achieve through this initiative. 'The Ministry will continue working with its strategic partners to translate the outcomes of this council into concrete, actionable improvements that enhance customer satisfaction and elevate the UAE's global rankings in government service efficiency.' Echoing this, Mohammed Bin Taliah, Chief of Government Services of the UAE Government, noted that the mortgage release service after loan repayment represents a significant leap in the level of integration between federal and local entities. Omar bin Omair Al Muhairi, Director-General of the Department of Land and Real Estate Regulation in Ajman, stated that participation in the first customer council on mortgage release procedures comes as part of the strategic partnership with MoEI and in continuation of joint efforts to shape the future of the real estate sector and enhance the efficiency of government work through proactive service packages that keep pace with rapid development.
Zawya
03-07-2025
- Business
- Zawya
UAE: MoEI organises first customer council on mortgage release procedure after loan repayment
The Ministry of Energy and Infrastructure (MoEI) organised its first customer council meeting dedicated to discussing the mortgage release procedure after loan repayment. The meeting aimed to enhance transparency, improve service efficiency, and gather feedback from beneficiaries. This initiative reflects the Ministry's commitment to customer-centric service development and continuous improvement of housing-related procedures in line with national smart government goals. Drawing the participation of representatives of federal and local government entities, Emirates Development Bank, and a host of customers, the council discussed the main challenges that previously hindered the ease of the mortgage release procedure. These challenges included the need for multiple visits, variations in required documents across emirates, and the lack of digital integration between relevant entities. These factors prolonged the customer journey and increased the procedural burden. The council members presented the new integrated model of the enhanced customer journey, designed in line with digital government principles. The model represents a shift from a traditional service approach to a seamless experience based on flexibility and excellence. Initially, the new model will be implemented in Ajman before it expands to other emirates. Key improvements include automatic cancellation of direct debit by the Emirates Development Bank upon repayment by the customer, without the need for manual intervention. The new model also eliminates the need for in-person visits in certain emirates to collect loan guarantees, further simplifying the process for customers. Additionally, the initiative activates digital integration between the Ministry, the bank, and the Department of Land and Real Estate Regulation in the Government of Ajman, enabling automatic notification of all concerned parties upon transaction completion. These changes significantly reduce the service completion time to just one working day from the date of repayment. Overall, these enhancements reflect a fundamental transformation in the service delivery cycle. The new mortgage release service represents a practical model of governmental integration, where such collaboration has helped reduce the customer journey by up to 100 percent, by cutting the number of visits from 5 to 0, and the required documents from 6 to 0. This transformation reflects the UAE Government's commitment to implementing the principles of Zero Bureaucracy and turning government services into seamless, customer-centric experiences. Addressing council members and participants, Eng. Sharif Al Olama, Undersecretary for Energy and Petroleum Affairs at MoEI, said, 'The Customer Council meeting aligns with the UAE Government's vision of building flexible and smart government services that place the customer at the heart of improvement and development. It reflects our commitment to involving customers in decision-making and enhancing transparency. The proposed solutions today are based on actual needs that have been identified and analysed within the framework of the Government Accelerators.' He added, 'We believe that achieving zero bureaucracy can only be realised through digital integration, streamlined procedures, and the elimination of unnecessary requirements—goals we have already begun to achieve through this initiative. The Ministry will continue working with its strategic partners to translate the outcomes of this council into concrete, actionable improvements that enhance customer satisfaction and elevate the UAE's global rankings in government service efficiency.' Eng. Mohammed Bin Taliah, Chief of Government Services of the UAE Government, emphasised that customer councils are a key pillar in the efforts to achieve zero bureaucracy, as they represent the voice of the customer and serve as a direct source for understanding real-world challenges. This, he noted, contributes to redesigning government services in a more simplified, flexible, and efficient manner. He noted that the mortgage release service after loan repayment represents a significant leap in the level of integration between federal and local entities. Eng. Omar bin Omair Al Muhairi, Director-General of the Department of Land and Real Estate Regulation in Ajman, stated that participation in the first customer council on mortgage release procedures comes as part of the strategic partnership with MoEI and in continuation of joint efforts to shape the future of the real estate sector and enhance the efficiency of government work through proactive service packages that keep pace with rapid development.
Al Etihad
19-06-2025
- Business
- Al Etihad
UAE chairs Global Energy Efficiency Alliance
19 June 2025 15:25 DUBAI (WAM)The UAE, represented by the Ministry of Energy and Infrastructure (MoEI), announced that it is chairing the Global Energy Efficiency Alliance (GEEA) for the coming years, following the formation of GEEA's General UAE announced its intention to establish GEEA during the 29th UN Climate Change Conference (COP29) in Baku, in support of the UAE Consensus and the global goal of doubling the energy efficiency improvement rate, from the historical average of two percent to over four percent annually by reaffirms the UAE's commitment to placing energy efficiency at the forefront of the international energy and climate effort comes at a critical moment, as the world is currently off track, the global energy efficiency improvement rate remains below 1.5 percent annually, and at this pace, the world will fall short of achieving its decarbonisation and net-zero complements other high-level initiatives such as the Mission Efficiency partnership, the G20 Energy Transitions Working Group, and regional clean energy platforms. Together, these combined efforts must be mutually reinforcing, not fragmented—ensuring that knowledge, finance, and best practices flow across borders and chairing this ambitious alliance, the UAE underscores its commitment to spearheading international efforts to enhance energy efficiency across various UAE aims to strengthen collaboration among governments, the private sector, financial institutions, and research and innovation centers, thereby accelerating the transition toward more efficient and sustainable energy this context, Sharif Al Olama, Under-Secretary for Energy and Petroleum Affairs at MoEI, emphasised that the UAE's chairing of GEEA reflects the international community's confidence in the country's ability to lead and coordinate noted that GEEA will play a pivotal role in policy development, knowledge, and expertise exchange, enhancing access to finance and innovation, and enabling member states to achieve their national and international energy efficiency Olama said, 'This alliance serves as a practical and inclusive platform to accelerate the achievement of the global target to double the rate of energy efficiency by 2030, in line with the historic UAE Consensus. We welcome all partners from around the world to join and collaborate for a more efficient and sustainable future. GEEA aims to drive transformative improvements in energy consumption efficiency across key sectors, including buildings, transportation, and industry.' Last February, the UAE hosted a high-level roundtable during the World Government Summit in Dubai, where the general framework of the alliance was discussed with several countries, international organisations, private sector entities, and financial institutions.
Gulf Today
18-06-2025
- General
- Gulf Today
Ship collision off UAE coast due to navigational misjudgment, says Ministry of Energy
The Ministry of Energy and Infrastructure (MoEI) announced that preliminary information regarding the accidental collision between two ships in the Sea of Oman, approximately 24 nautical miles off the coast of the UAE, indicates that the incident was caused by a navigational misjudgment by one of the vessels. In a statement, the ministry said that at exactly 1:30 am on Tuesday, the concerned authorities received a report regarding the collision between the two ships-one being an oil tanker named ADALYNN, flying the flag of Antigua and Barbuda, and the other a cargo vessel named Front Eagle, flying the flag of the Republic of Liberia. The ministry added that the incident resulted in minor surface damage to the outer hulls of both ships, a small oil spill, and a fire that broke out in the fuel tank of one of the ships. Relevant authorities swiftly intervened and extinguished the fire. No injuries were reported among the crew members of either vessel. The ministry confirmed that a technical investigation is underway in coordination with relevant international bodies, in line with transparency and in accordance with the highest international maritime standards. The ministry also praised the rapid response and high efficiency of the rescue teams in managing the situation. A safe evacuation operation was carried out for the crew of the oil tanker ADALYNN, totalling 24 individuals, who were transported safely to Khor Fakkan Port by search and rescue boats operated by the Coast Guard of the National Guard and other competent maritime authorities. The ministry reaffirmed it continues monitoring and assessment of the situation to ensure navigational safety and marine environmental protection, commending the institutional coordination and constant readiness to handle emergencies with professionalism and efficiency.
