Latest news with #MunicipalCorporationGurugram
Hindustan Times
26-06-2025
- General
- Hindustan Times
MCG sets up grievance redressal cell to fast-track resolutions
The Municipal Corporation Gurugram (MCG) has set up a dedicated grievance redressal cell (GRC), effective immediately, in a bid to boost public service efficiency and accountability. The new unit will serve as a centralised system for monitoring and resolving complaints received through various central and state government platforms. The new unit will serve as a centralised system for monitoring and resolving complaints . (HT Archive) Chaired by MCG commissioner Pradeep Dahiya, the GRC comprises four members: Ravinder Yadav, additional commissioner and member secretary; Vishal, joint commissioner-II; Dr Siddharth S Khandelwal, district town planner; and Dr Anita Phalswal, an expert with the MCG. The committee has been directed to address grievances on a daily basis and submit weekly reports to the commissioner. 'The committee is mandated to address and resolve grievances on a daily basis, submitting a detailed weekly report to the Commissioner,' Dahiya said, adding that any laxity in dealing with complaints would be taken seriously. The cell will handle grievances lodged through a wide range of platforms, including CM Window, PM Window, Centralised Public Grievance Redress and Monitoring System (CPGRAM), Jan Samvaad, Social Media Grievance Tracker (SMGT), Sameer Portal, Gurugram Metropolitan Development Authority (GMDA) integrated command and control centre (ICCC), Auto Appeal System (AAS), Swachh City/Swachhta App, Swachh Haryana App (GRS), Commission for Air Quality Management (CAQM), Central Pollution Control Board (CPCB), and Samadhan Shivir. MCG officials said the GRC will help reduce complaint response time, eliminate coordination gaps between departments, and provide timely updates to citizens. 'The idea is not only to respond but to ensure that public faith in civic functioning improves substantially,' an official said. The cell is also expected to help track recurring complaints across wards and enable long-term fixes, especially related to sanitation, encroachments, water supply, and civic infrastructure.
Indian Express
29-04-2025
- Politics
- Indian Express
After a little-known Mayor, Gurgaon gets a plus one: her husband as advisor
Before she swept the Gurugram municipal polls in March, Mayor Raj Rani Malhotra was a relatively unknown figure in the city's political landscape. Her decision to appoint her husband Tilak Raj Malhotra as her 'advisor', though, has landed her in the limelight. The Congress has slammed the move, saying it will further shrink women's political space in local governance. This comes amidst another controversy the Mayor is embroiled in over a fake caste certificate that she allegedly used to contest the Gurugram municipal seat, which is reserved for the OBC-A category in Haryana. On April 21, an order was issued by Gurgaon Municipal Commissioner Ashok Garg appointing Tilak Raj as Raj Rani's 'advisor', adding that this was as 'per the request received from the Mayor, Municipal Corporation Gurugram'. The order says Tilak Raj 'shall function in an advisory capacity and shall assist the Hon'ble Mayor in matters as may be assigned to him by Hon'ble Mayor from time to time,' adding the 'appointment is purely honorary and voluntary in nature'. State Congress leader Pearl Choudhary said 'the move is a mockery of the Indian Constitution'. Questioning the authority of the Gurgaon Municipal Commissioner in issuing the order, Choudhary said: 'When you give women political space, they should also have the power to be able to participate. Did they not find a suitable candidate for Mayor among their many party workers… Why did they choose someone who would make her husband an advisor? What if her husband gets access to the official files?' Male relatives taking oath or working on behalf of women leaders is a problem across the country, particularly at the panchayat level, where they are known as 'sarpanch pati'. The issue has also been taken up by the Centre. In February, a panel constituted by the Ministry of Panchayati Raj recommended 'exemplary penalties' for proven cases of proxy leadership as a measure to curb the practice of 'Pradhan Pati', 'Sarpanch Pati' or 'Mukhiya Pati' in panchayats across the country. Details of Malhotra's early life, education, or career before politics remain sparse but her family has had a long association with the RSS. She emerged on the scene ahead of the mayoral elections, which was her first electoral outing. The BJP banked on her Punjabi OBC identity to consolidate votes in a city with diverse demographics after consultations with heavyweights such as Gurugram MP Rao Inderjit Singh and Haryana Minister Rao Narbir Singh. In the March 2 election, Malhotra won against the Congress's Seema Pahuja, a seasoned two-time councillor, with a margin of nearly 1.5 lakh votes. Malhotra's campaign was relentless, involving 30 to 40 daily meetings, housing society outreach, and a robust social media push. Top BJP leaders, including Chief Minister Nayab Singh Saini and state president Mohan Lal Badoli, rallied behind her, with promises of better water supply, waste management, and flood control. The BJP manifesto also laid out a civic development roadmap. On April 9, one Yashpal Prajapati (along with others) filed a petition in the Punjab and Haryana High Court claiming that Malhotra and Pahuja were not from the OBC-A community that the mayor seat was reserved for. The plea stated that Malhotra was actually from the Jat community, and had wrongly declared herself as being from the Sonar/Sunar community. As mayor, Malhotra oversees the Municipal Corporation of Gurgaon. She is responsible for infrastructure coordination with the Gurugram Metropolitan Development Authority as well as sanitation, water supply, drainage, and public health. The corporation has an annual budget exceeding ₹1,000 crore. Her term ends in 2030.
