Latest news with #MyBroadband


Mail & Guardian
25-06-2025
- Business
- Mail & Guardian
Vodacom Business named 2025 Most Trusted Enterprise Telecommunications Provider of the Year
Vodacom Business has been voted winner of the Most Trusted Enterprise Telecommunications Provider of the Year award for 2025 by MyBroadband, reaffirming its leadership in delivering advanced ICT solutions that drive digital transformation across South Africa's business landscape. This annual accolade recognises the provider offering the most comprehensive and effective telecommunications services to South African enterprises. Vodacom Business stood out for its strategic integration of cutting-edge technologies, robust infrastructure, large market presence and consistent client satisfaction. The recipient of award is determined through an extensive survey of 783 executives and managers that influence the ICT purchasing decisions of their companies. Nearly a quarter of all respondents voted for Vodacom Business as their first choice for most trusted enterprise telecommunications provider. 'Vodacom Business is proud to be recognised as the Most Trusted Enterprise Telecommunications Provider for 2025,' says Videsha Proothveerajh, Director of Vodacom Business. 'This achievement is a testament to our dedication to advancing our cutting-edge ICT solutions, ensuring excellent customer service, and expanding our reach to ensure that businesses of all sizes, in every industry, can succeed in our technology-driven world.' Recent Organisations are leveraging technologies such as cloud computing, enterprise software, and digital communication tools to drive efficiency and competitiveness in a rapidly evolving digital economy. Launched in February 2008, Vodacom Business's extensive network of local and international points of presence, dedicated international bandwidth, and secure, carrier-grade data centres underpin its ability to deliver enterprise-grade connectivity and hosting solutions. These capabilities are further enhanced by its access to the broader Vodacom Group's global resources. Vodacom Business is dedicated to helping businesses tap into new opportunities, managing data from hundreds of millions of customers and serving clients, from government and large enterprises to SMEs. Last year, the organisation was also voted South Africa's most trusted Enterprise Telecommunications Provider according to the MyBroadband tech survey, showcasing the importance the organisation places on fostering relationships with its clients and being invested in the success of those who use its services. 'It's not just about being a service provider, it's about co-creating solutions with our clients and partners that drive growth, efficiency, and long-term success. To this end, we are immensely grateful to our customers for their unwavering support on our journey to achieve this for the second year in a row. As we look ahead, we remain focused on driving digital transformation that not only supports business growth but also contributes to broader economic development. At the heart of everything we do is our purpose: to connect people and businesses to a better future through the power of technology,' concludes Proothveerajh.


Time Out
17-06-2025
- Business
- Time Out
South Africa moves toward eSIMs: What it means for travellers and locals
Cape Town, along with the rest of South Africa, is starting to say goodbye to plastic SIM cards. As mobile operators push toward more sustainable tech, electronic SIMs, better known as eSIMs, are quickly gaining traction. According to a recent report by MyBroadband, Vodacom, MTN, and Cell C are actively investing in the transition, with growing support for eSIM-ready devices and digital onboarding processes. In simple terms, eSIMs allow you to activate mobile service by scanning a QR code. No physical SIM card is needed. This is especially useful for travellers flying into Cape Town: you can install an eSIM on your phone before you leave home, land with instant mobile access, and skip the SIM kiosk altogether. The push for eSIMs isn't just about convenience. South Africa's mobile industry has long struggled with making the switch, in addition to the environmental implications, and operators say they're now taking it seriously. Vodacom has started enforcing stricter rules on inactive SIMs, while Cell C's CEO Jorge Mendes points out that the high turnover of SIM cards results in waste and inflated subscriber metrics. "In one month, you suddenly connected 100,000 eSIMs instead of issuing four million plastic SIMs. There will be a negative 3.9 million subscribers reported," he told MyBroadband. Adoption is being driven by both international visitors and South African travellers going abroad. MTN notes steady growth in eSIM usage, particularly among users with dual-SIM phones who seek flexibility without the need to juggle multiple cards. Vodacom now supports over 1.5 million eSIM-enabled devices on its network. For locals and tourists alike, this shift means better security (since there's no removable SIM to lose or clone), potential savings on roaming, and one less piece of plastic to worry about. Providers like Airalo, Saily, Nomad, AloSIM, and Gigago offer easy eSIM packages tailored for use by locals, regionally across Africa, or for international travel - many of which can be managed directly from your phone. Before switching, make sure your device supports eSIMs (most iPhones from 2018 onward and many Android devices do). Then, pick a plan that fits your data needs and travel route.


The Citizen
13-06-2025
- Business
- The Citizen
Experiencing slow internet connectivity? This is why
The cable system runs from Portugal to a landing station at Yzerfontein, in the Western Cape. It has a design capacity of 14.5Tbps. South Africans have been experiencing slow internet connectivity following repairs to the West Africa Cable System (WACS). Maintenance on Wacs started at 2am on Sunday, 1 June, and is scheduled to be completed by 8am on June 16, 2025. Wacs The Wacs is a 1 4530km submarine cable system carrying internet traffic and connecting 15 countries, starting from South Africa and ending in London. It is also a key link between South Africa and the South Atlantic Cable System (SACS), which lands in Angola. The cable system runs from Portugal to a landing station at Yzerfontein, in the Western Cape. It has a design capacity of 14.5Tbps. ALSO READ: Undersea cables in Baltic Sea cut, Germany and Finland fear sabotage Repairs During maintenance and repairs, the affected stretch of WACS is offline, meaning no data traffic can flow through it, resulting in lethargic internet connectivity. While many Internet providers in South Africa have sufficient backup capacity for their customers to mitigate the impact of the outage, some have been severely affected, according to My Broadband. 'WACS emergency maintenance activity is planned to resolve a low voltage issue affecting both Power Supply Units on the Swakopmund Power Feeding Equipment,' a recent status notice said. 'The issue has been traced to a faulty Branching Unit in Namibia. As a result, the replacement of the faulty Branching Unit in Namibia is required to restore normal operation.' Offline WACS will be offline for the duration of the maintenance, and the dates are subject to change depending on weather conditions. Openserve global carrier business development and operations specialist Robert Kraai reported that a repair ship recovered the faulty branching unit off the coast of Namibia. 'WACS repairs are currently underway as I closely monitor the progress. The faulty Branching Unit(BU)is now recovered. Confirmation of good cable condition is received through Wacs Rep on board, this then confirms the BU to be the faulty equipment. Kraai said the next step was to replace the faulty unit with a new one and then test the replacement to confirm it was working. ALSO READ: Study finds South Africa's 5G network lagging compared to other countries


The South African
05-05-2025
- Business
- The South African
SA passport and Smart ID applications via your banking app?
South African citizens needing passports and smart ID cards could soon be able to apply for these documents from the comfort of their homes, via their South African banking apps. As reported by MyBroadband , who recently asked the Department of Home Affairs whether these services would be made available to digital banks anytime soon. According to Home Affairs Minister Leon Schreiber, however, making the services available at bank branches is a still a forerunner to integrating them into banking apps. 'Our goal is to enable our services to be available virtually, including through banking apps, so that clients can access those services from the comfort of their own homes,' Schreiber said, as per MyBroadband . 'This is all part of the same process, as integrating Home Affairs services onto banking platforms in branches is the logical precursor to delivering those same services online and on apps.' the Minister added. If all goes according to plan, this would mean that digital bank users will have access to a variety of Home Affairs services via their banking apps, as well as no longer needing to stand in long queues at Home Affairs offices or at banks. While this may not happen as soon as we'd like, there are now even more bank branches which offer passport and smart ID card applications in South Africa. Take a look… Canal Walk, Century City Centurion Lifestyle Centre Jubilee Mall, Hammanskraal Kathu Mall, Postmasburg Killarney Mall, Johannesburg Kingsmead, Durban Mitchell's Plain Promenade Newton Park, Port Elizabeth Simmonds Street, Johannesburg Burgersfort, Twin City Complex Centurion Lifestyle Centre Cornubia, Durban Glen Shopping Centre Lynnwood Merchant Place The Grove Mall Centurion Lifestyle Centre Key West, Krugersdorp Sandton City Stellenbosch Towers, Cape Town Stellenbosch Square Arcadia Constantia Kloof Rivonia St George's Mall, Cape Town Newton Park, Port Elizabeth Kathu Let us know by leaving a comment below, or send a WhatsApp to 060 011 021 1 Subscribe to The South African website's newsletters and follow us on WhatsApp, Facebook, X and Bluesky for the latest news.


The South African
30-04-2025
- Automotive
- The South African
More bad news for driving licence renewals in South Africa
There's some bad news ahead for those in need of a driving licence renewal this year. According to the Department of Transport (DoT), the only driving licence card printer in South Africa has broken down yet again. As reported by Business Tech , the printer has been out of order since January this year, with a few to no cards having been issued since then. According to the reports, insiders at the Department of Transport revealed that South Africa's only printing machine had stopped working in January, adding that the machine also breaks down frequently, which has resulted in an ever-growing backlog of driver's licences awaiting printing. The machine is also reported to be a shocking 26-year's-old, and has had a total of 159 breakdowns in its lifetime. Speaking to MyBroadband , Department of Transport spokesperson Collen Msibi said that it could take several weeks to repair the machine 'The Driving Licence Card Account (DLCA) is liaising with the sole supplier in France to repair equipment that has malfunctioned and resulted in the machine breakdown,' Msibi said, as per MyBroadband. 'The Department is exploring various interim solutions to sustain the operations of the current machine, given its age.' Msibi added. Let us know by leaving a comment below, or send a WhatsApp to 060 011 021 1. Subscribe to The South African website's newsletters and follow us on WhatsApp, Facebook, X, and Bluesky for the latest news.