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Fashion discovery was broken, so Myntra rebuilt it
Fashion discovery was broken, so Myntra rebuilt it

Time of India

time16-07-2025

  • Business
  • Time of India

Fashion discovery was broken, so Myntra rebuilt it

For the past 18 months, Myntra has been building a content ecosystem designed to solve one of the most significant consumer friction points in fashion shopping: discovery. Until now, most e-commerce marketplaces have been designed in a way that treats discovery like a scavenger hunt. Generic filters and endless scrolling have diminished the joy of finding that perfect product, one that makes the consumer feel good and confident about their decision. The greatest strength of e-commerce marketplaces, their vast catalogue, has become a marketing nightmare. Platforms attempt personalised recommendations and semantic search, but shopping for fashion online still does not feel as easy or effortless as it should. Meanwhile, consumer behaviour is evolving rapidly. The shopper's journey no longer begins in a storefront or search bar, but when they are scrolling through social media or consuming entertainment. Spotting what a celebrity wore at the Met Gala might lead to a quick Google search, or a Google Lens scan to discover similar products listed online. But this journey is not intuitive. People want to be inspired first, and then they shop. Myntra is betting its future on that idea. Instead of rebuilding its catalogue, it is rebuilding the top of the funnel. In mid-2022, the platform launched Myntra Minis, short-form influencer videos embedded directly into the app's shopping interface. Over 150,000 videos have been uploaded to date. Sunder Balasubramanian, CMO of Myntra, told ETBrandEquity, 'Minis gave us a wealth of insights into how people interact with influencer content. Shoppers loved the inspiration, but Gen Z, a key cohort for us, sought relatability. They wanted to know: what are people like me wearing and buying?' Then in 2024, Myntra launched Ultimate Glam Clan , a programme that transforms the average shopper into a creator. Any user can upload a photo or video of something they have bought on Myntra. If someone purchases through that post, the creator earns a commission. Myntra saw modest success through these initiatives: 1 million users signed upOver 1 million posts uploaded4.5 billion impressions deliveredTop content viewers watched 30 to 40 videos per sessionA 20%+ uplift in conversion rates among content-exposed users Last week, Myntra rolled out its most ambitious content-to-commerce experiment yet: Glamstream . 500 hours of celebrity-led content4,000 episodes across music videos, podcasts, web series and styling shows100+ celebrities, in partnership with 50+ content creators and studios Balasubramanian stated, 'We are not just experimenting with content formats. We are trying to understand what kind of content converts on a commerce platform. Nobody knows that yet.' This layer of content is fully shoppable and is designed to both inspire shoppers and enable purchases simultaneously. Users can not only see what their favourite creators or celebrities are wearing, but also browse a curated list of similar products displayed below the video and add items to their cart instantly. The back-end has evolved at a similar pace. The initial MVP (minimum viable product) relied on manual tagging. Today, machine learning auto-tags fashion products in videos using visual similarity and catalogue data. Like most brands, Myntra is still on the learning curve when it comes to building a successful social commerce business in India. In 2021–22, the company launched M-Live, a live commerce platform that failed to take off. The key learning was that appointment-based viewing did not resonate with Indian users. Especially among Gen Z, browsing is spontaneous, often happening during a commute or just before bed. According to Balasubramanian, phase one is about building adoption and understanding user behaviour. Then comes scaling and personalising content to match individual preferences. Once that is in place, brand integrations and monetisation will form phase two. But it is still early days for the platform. 'Currently, 16% of monthly active users engage with content. Our goal is to take that up to 50%,' noted Balasubramanian. 'Next, we are building creator pages (for influencers and everyday users alike), metrics like likes, followers, earnings, and a personalisation engine, so that each user sees a content feed tailored to their fashion preferences.' While content-to-commerce is not new, most brands still rely on affiliate links and traffic redirection to drive purchases. If Myntra succeeds, it will have made content-to-commerce journeys more effortless and intuitive, potentially changing how consumers in India shop for fashion online.

Myntra's creator programme recorded over 1 million registrations: CEO Nandita Sinha
Myntra's creator programme recorded over 1 million registrations: CEO Nandita Sinha

Time of India

time30-06-2025

  • Business
  • Time of India

Myntra's creator programme recorded over 1 million registrations: CEO Nandita Sinha

Online fashion retailer Myntra has seen over a million content creators register on its shopper-led creator programme, Ultimate Glam Clan , chief executive Nandita Sinha told ET in an interview.'The creator economy has revolutionised the way communication is happening to cater to different user bases,' said Sinha, adding, 'There are about 100 million Gen Z consumers shopping fashion online and this number is supposed to grow to 250 million in 3–4 years. We are looking at video content to fuel the shopping journey of Gen Z shoppers.'Launched last August, the Ultimate Glam Clan programme has seen 16% of Mytra's monthly active users engaging with the content. 'The people who see this content, are converting at a 28% higher rate,' said Sinha. Myntra logged 75 million users on its platform in the Ultimate Glam Clan programme, users can register to become a content creator and create content on the platform's products. In 2023, Myntra had launched Myntra Minis, a short video form platforms are increasingly engaging with video commerce and collaborating with content creators. Earlier this month, for instance, Flipkart launched 'Creator Cities', which are production studios, in Mumbai, Bengaluru and Gurugram, for content creators affiliated with the platform. Rival Amazon has been engaging in content commerce to drive sales through user-generated content and live commerce on its app.'There are almost 2.5 million creators in the country generating about $300 billion worth of revenue. This number is supposed to go to $1 trillion in the coming years, which makes us the fastest growing creator economy globally,' Sinha told FY24, Myntra turned profitable for the first time. The Bengaluru-based company posted a net profit of Rs 31 crore on operating revenue of Rs 5,122 crore.'We continue to grow much ahead of the market and we also continue to build capabilities in new areas,' Sinha told ET. 'We are investing in building MNow, which is a capability very unique to us and also scaling Forward, which is a destination for GenZ shoppers.'In recent years, Myntra has also been focusing on verticals beyond fashion, and beauty has been a key segment. 'Beauty is one of our fastest growing segments. We are growing almost double that of market growth. Whether it is our Gen Z consumers or our Ultimate Glam Clan programme, we are seeing beauty become an important part of each strategic pillar that we are building,' Sinha July, Myntra announced that it will be onboarding 500 direct-to-consumer (D2C) beauty and grooming brands by the end of the year, as part of a programme called Myntra Rising added that Myntra is scaling up new categories such as home in the metros. Meanwhile, it is also expanding to reach non-metro cities to tap the tier two May, Myntra received fresh funding of Rs 1,062.5 crore ($124 million) from its Singapore-based parent entity, FK Myntra Holdings. The company has also expanded its services to Singapore through Myntra Global Myntra also rolled out a 30-minute delivery service, M-Now , in Delhi-NCR and Mumbai earlier this month, after piloting it in Bengaluru last December with about 10,000 stock-keeping units. ET had reported on December 4 last year that the online fashion company planned to take the service to Mumbai, Delhi and Pune.

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