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Why the Tiffany blue Patek Philippe watch wound up so many rich people
Why the Tiffany blue Patek Philippe watch wound up so many rich people

South China Morning Post

time6 days ago

  • Business
  • South China Morning Post

Why the Tiffany blue Patek Philippe watch wound up so many rich people

Tiffany salespeople called them the 'watch monsters'. The obsessives. The wealthy shoppers who were sure they should be among the chosen few to get their hands on a rare timepiece from Patek Philippe. They descended on Tiffany & Co. a few years ago, when the retailer began offering a limited-edition Patek Philippe Nautilus 5711 with a dial in Tiffany's signature robin's-egg blue. Patek crafted 170 of them, a tribute to the number of years the brands had worked together. Tiffany hoped that the timepiece would help attract and retain high-end shoppers who were not already regular customers. Yet the Blue Dial, as it became known, was never for sale in the traditional sense. Demand was so high that Tiffany executives, including Americas head Christopher Kilaniotis, realised clients would be willing to spend millions of dollars on other jewellery for the chance to buy the coveted watch, which was priced at US$52,635. Salespeople were instructed to guide top prospects toward spending US$2 million to US$3 million, according to people familiar with the sales strategy. No official wait-list. No guarantees. Only 170 of the 'Blue Dials' were made. Photo: Tiffany & Co. When the Blue Dial arrived, wealthy shoppers' desire for luxury watches was in overdrive amid a pandemic-era buying frenzy. It instantly became one of the most talked-about objects in the luxury world.

ICYMI: "Watch Monsters"
ICYMI: "Watch Monsters"

Bloomberg

time17-07-2025

  • Business
  • Bloomberg

ICYMI: "Watch Monsters"

A few years ago, Tiffany & Co. began offering a limited edition Patek Philippe Nautilus 5711 with a dial in the jeweler's signature robin's-egg blue. Patek crafted 170 of them, a tribute to the number of years the brands had worked together. Tiffany's hope was that the buzzy timepiece would help attract – and retain – high-end shoppers who weren't already regular customers. Yet the Blue Dial — as it became known — was never for sale in the traditional sense. Demand was so high that Tiffany executives, including Americas head Christopher Kilaniotis, realized clients would be willing to spend millions of dollars on other jewelry for the chance to buy the coveted watch, which was priced at $52,635. Bloomberg News consumer reporter Jeannette Neumann details the fallout after salespeople at the iconic jeweler were reportedly instructed to guide wealthier patrons toward spending $2 million to $3 million with no guarantee of access to the coveted timepiece. Jeannette speaks with Tim Stenovec and Norah Mulinda on Bloomberg Businessweek Daily.

Tiffany's $52,000 Patek watch strategy backfires among elite clients
Tiffany's $52,000 Patek watch strategy backfires among elite clients

Fashion Network

time17-07-2025

  • Business
  • Fashion Network

Tiffany's $52,000 Patek watch strategy backfires among elite clients

Tiffany & Co., the iconic American jeweler now owned by LVMH, is facing criticism from its wealthiest clients after a controversial sales strategy for an exclusive Patek Philippe timepiece. The limited-edition Nautilus 5711, featuring Tiffany's signature robin's-egg blue dial, became a flashpoint in luxury retail, with customers spending millions on jewelry in hopes of securing one of only 170 coveted watches priced at $52,635. Tiffany sales associates referred to them as 'watch monsters.' These were the obsessives—the affluent clients who believed they deserved one of the rare Patek Philippe Nautilus 5711 watches made in Tiffany's robin's-egg blue. To commemorate 170 years of collaboration between the two heritage brands, Patek Philippe produced just 170 timepieces. As demand soared, Tiffany's leadership—led by Americas head Christopher Kilaniotis—recognized an opportunity: they could prompt clients to spend millions on jewelry for a chance to buy the $52,635 watch. Salespeople were allegedly encouraged to guide top clients toward purchases worth $2 to $3 million. There was no official waitlist and no guarantees. Just whispers, strategy—and frustration. 'Everyone wanted that piece,' said luxury watch consultant Oliver R. Müller. 'With rich people, if you tell them they can't have something, they want it. It's the psychology of billionaires.' The release of the Blue Dial came during the pandemic-era luxury boom. For Tiffany, the timing was ideal. The brand had just entered a new chapter under LVMH Moët Hennessy Louis Vuitton SE, which acquired it for $16 billion in 2021. The acquisition was the largest in luxury history and aimed to reinvigorate Tiffany, whose sales had stagnated before the deal. But what began as a masterstroke of exclusivity has become a cautionary tale—how mishandled scarcity can tarnish brand prestige. Since the Blue Dial's launch, Patek Philippe has closed three of its four boutiques inside Tiffany locations. Former staff say the fractured relationship with the Swiss watchmaker continues to weigh on store revenue and staff morale. Tiffany's press office declined to comment. Executives Kilaniotis and Anthony Ledru were unavailable for comment. However, LVMH maintains that Tiffany's strategic shift—including upscale store renovations and a focus on high-end Icons collections—is paying off. 'We are seeing continued very good progress on Tiffany's transformation plan,' said LVMH Chief Financial Officer Cécile Cabanis in April. Tiffany remains the biggest contributor to LVMH's watches and jewelry division, which also includes Bulgari and Tag Heuer. Despite that, Bloomberg forecasts the division will post a 1% revenue decline when LVMH reports earnings on July 24. Patek Philippe declined to comment on its Tiffany relationship or the Blue Dial's distribution. In a 2021 interview, Patek President Thierry Stern hinted at potential trouble: 'Tiffany executives may not realize how difficult it's going to be to choose the clients.' The financial logic for Tiffany was clear: If even two-thirds of the watches unlocked $2.5 million each in jewelry sales, the company stood to gain nearly $300 million. Sales staff could reportedly earn six-figure commissions on such deals. But the execution left many clients bitter. Sources claim staff were warned not to put any bundling expectations in writing. Everything was discretionary—and often inconsistent. Some loyal clients spent millions and received nothing in return. Others who did receive the watch grew frustrated when they appeared on the secondary market, often depreciating in value. One client sued Tiffany over a $4 million jewelry purchase tied to a delayed custom necklace, ultimately settling out of court. Sources confirm that the client had purchased the jewelry to access the Blue Dial. Another client, who was asked to spend $5 million, walked away and sold off his existing Patek watches from Tiffany in protest. 'I don't shop there anymore,' he said. One entrepreneur from the Tri-State area spent over $2 million, believing the purchase would secure him the watch. Tiffany staff reportedly asked him to keep the amount confidential, since they quoted different spending thresholds to different clients. Eventually, the backlash led Tiffany to make exceptions—allowing some clients to return items valued at over $75,000, which broke company policy, according to sources. While Patek officially framed its boutique closures as part of a 'global consolidation,' insiders claim the Blue Dial controversy played a significant role. Meanwhile, some luxury clients shifted loyalty to rivals like Cartier. According to Euromonitor International, Tiffany's global jewelry market share has dropped by one percentage point since 2022, while Cartier's has increased. In contrast to LVMH's flat watch and jewelry sales, Richemont—owner of Cartier and Van Cleef & Arpels—reported 14% growth through March 2024. Symbolically, the Blue Dial was meant to close a chapter. The final release of the 5711 model. The beginning of the LVMH era. 'It was my little gift to say congratulations on buying Tiffany,' Stern said in 2021. Tiffany had long served as one of Patek's key U.S. partners. Its dual-stamped dials are highly prized. As hype grew, clients were placed on 'wish lists'—a term deliberately used to avoid saying 'waitlist,' which implied delay and disappointment. When photos of celebrities like Jay-Z, LeBron James, and Leonardo DiCaprio wearing the Blue Dial surfaced in early 2022, frustration deepened among regular clients who had spent millions and still had nothing to show for it. The bundling tactic—requiring jewelry purchases to access the watch—though common in the industry, remains controversial. Watchmakers discourage the practice, and retailers rarely speak of it openly. 'Watchmakers give stores impossible tasks,' said Eric Wind, of Wind Vintage. 'You get three watches a year with hundreds on a list. So it becomes: Who's spending more?' In 2023, a California man sued a jeweler for allegedly pressuring him to purchase $221,000 worth of watches and jewelry to access a specific Patek model, which he never received. In 2024, Hermès faced similar litigation over alleged bundling practices with its Birkin bags—an accusation the brand denies. In April 2022, Tiffany invited top spenders to an exclusive Miami jewelry gala, where staff told guests that spending $2 million or more might secure them a Blue Dial. Clients stayed in five-star accommodations, attended lavish dinners, and bought pieces worth millions. Sales exceeded expectations. However, after the event, some clients who had made large purchases were never offered the watch. Others waited months. Frustration spread. Auction prices for the Blue Dial have since dropped—from $6.2 million in December 2021 to around $1.2 million in 2024, according to WatchCharts. Patek, known for its craftsmanship, discourages the reselling of its watches. Still, Tiffany reportedly failed to vet some buyers. Watching the resale values tumble became the final disappointment for many. Yet the bundling continues. In December 2024, Charlie Ho, a Boston anesthesiologist, was told by Tiffany staff that buying jewelry might help him obtain a gold Patek 5396R. Ho declined. 'I've played that game,' he said. Years earlier, Ferrari told him to buy several cars to earn access to a limited-edition model. He bought five—and never got it. 'I don't want to play the game anymore.'

Staggering monthly fee Prem aces pay for luxury online butler service offering private jets, hotels & shopping revealed
Staggering monthly fee Prem aces pay for luxury online butler service offering private jets, hotels & shopping revealed

The Irish Sun

time05-06-2025

  • Entertainment
  • The Irish Sun

Staggering monthly fee Prem aces pay for luxury online butler service offering private jets, hotels & shopping revealed

PREMIER League stars are signing up to a luxury £1,700-a-month online butler service offering private jets, hotels and shopping. The app promises 'exclusive lifestyle management for football elites' including help with travel plans, fashion and VIP event tickets. 2 Premier League stars including Joshua Zirkzee are signing up to a luxury £1,700-a-month online butler service Credit: Getty 2 The service offers private jets, hotels, more Stars who have downloaded concierge service Amslux include The Amsterdam firm was founded six years ago by pals Emmanuel Ntow, Ward Struwer and Mitchell Spel. Their most expensive one-off purchase was for a star of Germany's Bundesliga who asked them to source a Patek Philippe Nautilus 5711 watch worth £105,000. read more on football Other requests include handbags worth £20,000 and £10,000 designer trainers. But one anonymous player's partying ended up in a brush with the law. Emmanuel told The Sun: 'A player asked us urgently through Instagram if we could help him with a very difficult last minute request. 'He needed a private jet for the next day to Ibiza as all flights were cancelled. Most read in Football 'We used all our power to get this done and he was very happy. "A week later when he arrived back from his holiday he asked us to fly two girls in from Ibiza. John Obi Mikel on wild Chelsea nights out in central London and his hilarious friendship with Salomon Kalou 'Everything was taken care of but after they landed we were called with a very strange conversation. 'He said the girls were not allowed to enter the country because they were being sought by Interpol.' But he said most requests were more straightforward to deal with. Emmanuel said: 'We offer personalised travel — whether that's a secluded private villa, a luxury yacht charter, or a five-star resort.' Unlock even more award-winning articles as The Sun launches brand new membership programme - Sun Club.

Staggering monthly fee Prem aces pay for luxury online butler service offering private jets, hotels & shopping revealed
Staggering monthly fee Prem aces pay for luxury online butler service offering private jets, hotels & shopping revealed

Scottish Sun

time05-06-2025

  • Entertainment
  • Scottish Sun

Staggering monthly fee Prem aces pay for luxury online butler service offering private jets, hotels & shopping revealed

But one player ended up having a brush with the law PREMIER League stars are signing up to a luxury £1,700-a-month online butler service offering private jets, hotels and shopping. The app promises 'exclusive lifestyle management for football elites' including help with travel plans, fashion and VIP event tickets. Advertisement 2 Premier League stars including Joshua Zirkzee are signing up to a luxury £1,700-a-month online butler service Credit: Getty 2 The service offers private jets, hotels, more Stars who have downloaded concierge service Amslux include Liverpool's Cody Gakpo and Ryan Gravenberch. Man United striker Joshua Zirkzee, new Manchester City midfielder Tijjani Reijnders and the ex-Bayern Munich ace Thomas Muller have also joined. The Amsterdam firm was founded six years ago by pals Emmanuel Ntow, Ward Struwer and Mitchell Spel. Their most expensive one-off purchase was for a star of Germany's Bundesliga who asked them to source a Patek Philippe Nautilus 5711 watch worth £105,000. Advertisement read more on football ACE BANNED Former Man Utd and Chelsea star Matic banned after taping over LGBTQ+ logo Other requests include handbags worth £20,000 and £10,000 designer trainers. But one anonymous player's partying ended up in a brush with the law. Emmanuel told The Sun: 'A player asked us urgently through Instagram if we could help him with a very difficult last minute request. 'He needed a private jet for the next day to Ibiza as all flights were cancelled. Advertisement 'We used all our power to get this done and he was very happy. "A week later when he arrived back from his holiday he asked us to fly two girls in from Ibiza. John Obi Mikel on wild Chelsea nights out in central London and his hilarious friendship with Salomon Kalou 'Everything was taken care of but after they landed we were called with a very strange conversation. 'He said the girls were not allowed to enter the country because they were being sought by Interpol.' Advertisement But he said most requests were more straightforward to deal with. Emmanuel said: 'We offer personalised travel — whether that's a secluded private villa, a luxury yacht charter, or a five-star resort.' Unlock even more award-winning articles as The Sun launches brand new membership programme - Sun Club.

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