Latest news with #Nicolls
Economic Times
4 days ago
- Business
- Economic Times
SpaceX Starlink Outage: Global users face issues, longest disruption yet, says expert
SpaceX Starlink Outage: Customers Report Issues Starlink Confirms Software Failure Live Events SpaceX Starlink Users Share Frustration SpaceX Starlink Outage Longest Service Disruption SpaceX Starlink Outage Expert and Institutional Response FAQs (You can now subscribe to our (You can now subscribe to our Economic Times WhatsApp channel SpaceX's satellite internet service, Starlink, went through a major disruption affecting users across the globe. The outage, which lasted for over two hours, left many customers without internet access. SpaceX confirmed the issue was linked to internal software problems and promised to prevent future from several countries experienced a loss of internet connection through their Starlink satellite dishes. The outage was reported by users across the US, Canada, Australia, New Zealand, and Europe. Posts on platforms like Reddit, Facebook, and X revealed that many users were unable to access the user in Southern Italy reported trying different methods to troubleshoot the issue without success. US-based users from Virginia to Arkansas also said they were still offline. Some suggested trying a factory reset of the Starlink Nicolls, SpaceX's Vice President of Starlink Engineering, said the problem was caused by a failure in key internal software services These services control the core functions of the Starlink network. Although the issue was resolved for most users, some are still experiencing connectivity stated that the company is working to find the exact cause and will implement changes to avoid a repeat. On X, SpaceX CEO Elon Musk apologized and said the issue would be addressed users have started to regain access to the internet. Brian Westover of PCMag said he lost his connection for nearly two hours in rural Idaho. Initially, the Starlink app indicated that the dish was obstructed, though there were no visible noted the difficulty of knowing whether the issue was due to personal equipment or Starlink's system. This made it hard for users to know what actions to take to fix the Madory from Kentik, an internet analysis firm, described the outage as Starlink's longest since becoming a major provider. The outage lasted approximately 2.5 hours. This marks a significant event for a service with more than 6 million global a site that tracks online service disruptions, showed over 55,000 outage reports around noon PT. Even Starlink's website was affected and displayed a service outage notice before becoming Pan, a professor at the University of Victoria in Canada, also faced issues. He mentioned that their research team, which monitors 20 Starlink dishes worldwide, found all of them offline during the Starlink services were disrupted, T-Mobile confirmed that its new T-Satellite service operated normally with no impact. T-Mobile recently launched this messaging service to reach users in cellular dead outage was caused by a failure in internal software services that operate the core Starlink network, according to users have regained access, but some customers are still reporting connectivity issues in different regions.
Time of India
4 days ago
- Time of India
SpaceX Starlink Outage: Global users face issues, longest disruption yet, says expert
SpaceX Starlink outage irks global users. SpaceX's satellite internet service, Starlink, went through a major disruption affecting users across the globe. The outage, which lasted for over two hours, left many customers without internet access. SpaceX confirmed the issue was linked to internal software problems and promised to prevent future incidents. SpaceX Starlink Outage: Customers Report Issues Customers from several countries experienced a loss of internet connection through their Starlink satellite dishes. The outage was reported by users across the US, Canada, Australia, New Zealand, and Europe. Posts on platforms like Reddit, Facebook, and X revealed that many users were unable to access the service. Explore courses from Top Institutes in Please select course: Select a Course Category Public Policy Artificial Intelligence Operations Management Project Management MCA Data Science CXO Data Science PGDM Finance Digital Marketing Healthcare Design Thinking healthcare Management Data Analytics Others Product Management MBA Technology Cybersecurity others Degree Leadership Skills you'll gain: Duration: 12 Months IIM Calcutta Executive Programme in Public Policy and Management Starts on undefined Get Details Skills you'll gain: Economics for Public Policy Making Quantitative Techniques Public & Project Finance Law, Health & Urban Development Policy Duration: 12 Months IIM Kozhikode Professional Certificate Programme in Public Policy Management Starts on Mar 3, 2024 Get Details One user in Southern Italy reported trying different methods to troubleshoot the issue without success. US-based users from Virginia to Arkansas also said they were still offline. Some suggested trying a factory reset of the Starlink equipment. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like Is it legal? How to get Internet without paying a subscription? Techno Mag Learn More Starlink Confirms Software Failure Michael Nicolls, SpaceX's Vice President of Starlink Engineering, said the problem was caused by a failure in key internal software services These services control the core functions of the Starlink network. Although the issue was resolved for most users, some are still experiencing connectivity problems. Nicolls stated that the company is working to find the exact cause and will implement changes to avoid a repeat. On X, SpaceX CEO Elon Musk apologized and said the issue would be addressed permanently. Live Events SpaceX Starlink Users Share Frustration Some users have started to regain access to the internet. Brian Westover of PCMag said he lost his connection for nearly two hours in rural Idaho. Initially, the Starlink app indicated that the dish was obstructed, though there were no visible blockages. He noted the difficulty of knowing whether the issue was due to personal equipment or Starlink's system. This made it hard for users to know what actions to take to fix the problem. SpaceX Starlink Outage Longest Service Disruption Doug Madory from Kentik, an internet analysis firm, described the outage as Starlink's longest since becoming a major provider. The outage lasted approximately 2.5 hours. This marks a significant event for a service with more than 6 million global users. a site that tracks online service disruptions, showed over 55,000 outage reports around noon PT. Even Starlink's website was affected and displayed a service outage notice before becoming inaccessible. SpaceX Starlink Outage Expert and Institutional Response Jianping Pan, a professor at the University of Victoria in Canada, also faced issues. He mentioned that their research team, which monitors 20 Starlink dishes worldwide, found all of them offline during the incident. While Starlink services were disrupted, T-Mobile confirmed that its new T-Satellite service operated normally with no impact. T-Mobile recently launched this messaging service to reach users in cellular dead zones. FAQs What caused the Starlink outage? The outage was caused by a failure in internal software services that operate the core Starlink network, according to SpaceX. Is the Starlink service fully restored now? Most users have regained access, but some customers are still reporting connectivity issues in different regions.
TECHx
5 days ago
- TECHx
Starlink Outage Hits Thousands After Software Failure
Home » Latest news » Starlink Outage Hits Thousands After Software Failure SpaceX's Starlink suffered a major outage on Thursday, affecting tens of thousands of users globally. The Starlink outage was caused by an internal software failure, according to the company. Users across the U.S. and Europe reported connectivity issues around 3 p.m. EDT (1900 GMT), as per Downdetector, which recorded up to 61,000 user reports. Starlink, which serves over 6 million users in nearly 140 countries and territories, acknowledged the problem on its official X account. The company announced that it was actively working on a solution. Service was mostly restored after 2.5 hours, Michael Nicolls, vice president of Starlink Engineering, revealed on X. 'The outage was due to failure of key internal software services that operate the core network,' Nicolls wrote, apologizing for the disruption and confirming efforts to find the root cause. Elon Musk also apologized, stating, 'Sorry for the outage. SpaceX will remedy root cause to ensure it doesn't happen again.' Experts commented on the incident, noting the unusual scale of the Starlink outage. Doug Madory, an analyst at internet monitoring firm Kentik, reported that the outage was global. 'This is likely the longest outage ever for Starlink, at least while it became a major service provider,' he said. The outage has sparked discussions about possible causes, including a software glitch, a failed update, or even a cyberattack. Gregory Falco, director of a space and cybersecurity lab at Cornell University, speculated, 'I'd guess this is a bad software update, not entirely dissimilar to the CrowdStrike issue with Windows last year, or a cyberattack.' Key details include: SpaceX launched more than 8,000 Starlink satellites since 2020 to build its low-Earth orbit network. The company is partnering with T-Mobile to provide direct-to-cell text messaging services in rural areas. Starlink's growing user base has pushed SpaceX to focus on enhancing network speed and bandwidth. The company's Starshield unit, which handles military satellite services, holds significant contracts with the Pentagon and U.S. intelligence agencies. It remains unclear if these services were affected by the Starlink outage. The incident is being compared to a 2024 CrowdStrike cybersecurity software update that caused worldwide flight cancellations and disrupted 8.5 million Microsoft Windows devices. Source: Reuters
Forbes
5 days ago
- Forbes
Starlink Down—What Caused The Outage And Is It Back Up Yet?
Reports that Starlink was down started flooding in on Down Detector at about 15:00 EST, numbering ... More about 55,000 reports. Elon Musk's Starlink went down on Thursday afternoon, causing chaos across the globe. Reports that Starlink was down started flooding in on Down Detector at about 15:00 EST, numbering about 55,000 reports. Of the reported issues with Starlink, 68% said there was a 'total blackout.' Starlink's official account posted on X, formerly Twitter, to acknowledge the outage and reassure users it was working on a solution. Elon Musk apologised for the outage of his Starlink network, on X. 'SpaceX will remedy the root cause to ensure it doesn't happen again,' he wrote. Satellite internet constellation Starlink provides network coverage for around 130 countries and territories, with the aim of offering global mobile broadband. Part of Elon Musk's SpaceX, the company is growing quickly, Over the past year, Starlink expanded to 42 new countries, territories and other markets around the world, according to a recent press release. Elon Musk apologised for the outage of his Starlink network, on X formerly Twitter. 'SpaceX will ... More remedy root cause to ensure it doesn't happen again,' he wrote. How Long Was Starlink Down And Is It Back Up Yet? The outage lasted around two hours. Now, Starlink seems to be mostly back up and running, but there are still reports of issues at the time of writing. 'Still down here in the Philippines north Cotabato,' one user wrote on Down Detector. 'East Texas still down,' another user added. However, users in Nesbit Mississippi and central California said they could now access Starlink services. 'Starlink has now mostly recovered from the network outage, which lasted approximately 2.5 hours,' Michael Nicolls, VP of Starlink engineering at SpaceX wrote on X. What Caused The Starlink Outage? Nicolls says the outage was due to 'failure of key internal software services that operate the core network.' 'We apologize for the temporary disruption in our service; we are deeply committed to providing a highly reliable network, and will fully root cause this issue and ensure it does not occur again, Nicolls wrote. I have contacted Starlink owner SpaceX for a comment and will update this article if the firm responds. It sounds like the outage was caused by a technical issue, what, specifically that was is difficult to say without more information. However, Starlink users aren't used to seeing outages of this size and the tens of thousands or more people who were affected will not be impressed by the service going down.
The Verge
5 days ago
- The Verge
Starlink's satellite internet is back online after a massive outage
Starlink users reported they couldn't connect to SpaceX's satellite internet service for a few hours on Thursday afternoon before service was eventually restored. Widespread Starlink outages, like the ones we reported on in 2022 and 2023, have been rare, and this appears to be the first one in 2025. The outage began around 3:15PM ET or so, with users receiving error messages saying there is 'no healthy upstream.' Starlink posted a message on X at 4:05PM ET: 'Starlink is currently in a network outage and we are actively implementing a solution. We appreciate your patience, we'll share an update once this issue is resolved.' At 6:23PM ET, Starlink engineering VP Michael Nicolls followed that up with a message saying that after a 2.5-hour outage, the network has 'mostly recovered.' 'The outage was due to failure of key internal software services that operate the core network,' writes Nicolls, without going into specific detail. According to The Kyiv Independent, the outage affected Ukrainian troops who rely on Starlink terminals, citing a Telegram message from the military saying Starlink is down across the entire front. The military now says its connections are back online after going down for about 150 minutes, 'the longest in the war.' T-Mobile just opened its Starlink-powered T-Satellite messaging service to everyone yesterday, but we haven't seen any updates on its status. During the outage, the global connectivity trackers at NetBlocks reported that overall Starlink connectivity dropped to '16 percent of ordinary levels.' Update, July 24th: Added information from the Ukrainian military and NetBlocks, and updated to note that service has been restored. Posts from this author will be added to your daily email digest and your homepage feed. See All by Richard Lawler Posts from this topic will be added to your daily email digest and your homepage feed. See All News Posts from this topic will be added to your daily email digest and your homepage feed. See All Science Posts from this topic will be added to your daily email digest and your homepage feed. See All Space Posts from this topic will be added to your daily email digest and your homepage feed. See All SpaceX
