Latest news with #OliverSteil
Yahoo
a day ago
- Business
- Yahoo
TeamViewer SE (TMVWY) Half Year 2025 Earnings Call Highlights: Strong Enterprise Growth and New ...
Revenue: EUR191 million, up 6% year over year in constant currency. Adjusted EBITDA: EUR84 million, a 17% increase year over year, with a margin of 44%. Adjusted EPS: EUR28 cents, up 19% year over year. Net Leverage Ratio: Improved to 2.9 times, down from 3.1 times. Enterprise Revenue: EUR59 million, a 15% increase year over year in constant currency. Enterprise ARR: EUR227 million, a 13% increase year over year in constant currency. SMB Revenue: EUR132 million, up 3% year over year in constant currency. SMB ARR: EUR532 million, a 1% increase year over year in constant currency. Cash Flow: Levered free cash flow of EUR59.6 million, with a cash conversion rate of 71%. Financial Liabilities: EUR1 billion, an improvement of around EUR130 million compared to the end of Q1. Warning! GuruFocus has detected 2 Warning Signs with TMVWY. Release Date: July 29, 2025 For the complete transcript of the earnings call, please refer to the full earnings call transcript. Positive Points TeamViewer SE (TMVWY) reported a strong double-digit increase of 15% in enterprise revenue, contributing to a solid proforma revenue growth of 6% year over year in constant currency. Profitability remained robust with an adjusted EBITDA up 17% year over year, achieving a strong margin of 44%, a significant increase of 4 percentage points. The company successfully integrated new technology into its product portfolio, launching DEX Essentials and TeamViewer One, showing promising early momentum in the digital workplace offerings. Revenue growth was observed across all regions, with particularly strong performance in EMEA, which delivered almost EUR100 million in revenue, up 8% year over year. TeamViewer SE (TMVWY) retained key federal clients like the US Department of Veterans Affairs, demonstrating the critical value of its solutions to large organizations. Negative Points The US market presented challenges due to a difficult macroeconomic environment, impacting customer decision-making and leading to budget cuts in the federal public sector. The company's performance was partially offset by softer results from 1E, which faced headwinds due to challenges in the US and recent budget cuts affecting US federal customers. SMB revenue growth was modest at 3% year over year in constant currency, reflecting broader macroeconomic pressures faced by smaller businesses globally. The Americas region experienced slower growth, with revenue up only 3% reported and 5% in constant currency, affected by political uncertainties and budget constraints. Sequentially, ARR was broadly flat, primarily due to challenging US market conditions and sequential negative effects. Q & A Highlights Q: Can you discuss the delta between ARR and the revenue growth needed to hit your guidance midpoint, particularly focusing on the SMB side? A: Oliver Steil, CEO, explained that the enterprise side is expected to be back-loaded with larger deals in Q4, aligning with historical patterns. For SMB, they have reworked campaign structures and product presentations to enhance cross-sell opportunities. New products like DEX Essentials and TeamViewer One are expected to drive growth, with general availability starting today. Q: What feedback have you received on DEX Essentials during the testing period, and what is the pricing strategy? A: Oliver Steil, CEO, noted that DEX Essentials targets SMBs managing several hundred to a few thousand endpoints. The product is priced per endpoint, offering a significant upsell opportunity. Early feedback from sales teams has been positive, with a good number of deals closed already. Q: Can you quantify the improvement needed in conversion ratios to achieve your ARR guidance? A: Oliver Steil, CEO, stated that they are assuming historical conversion rates for the second half of the year. Q2 conversion was low due to macro uncertainty, but they expect it to normalize. Most of the growth is anticipated in Q4, aligning with typical seasonal patterns. Q: How are you thinking about the penetration of your installed base with new products over the next 12 months? A: Oliver Steil, CEO, mentioned that it's too early to provide specific numbers, but they are positive about the quick adoption by sales teams. They plan to discuss more concrete numbers in the next earnings call after three months of general availability. Q: Regarding the VA contract, is it renewed annually, and are there any changes to contract durations to enhance visibility? A: Oliver Steil, CEO, confirmed that the VA contract is multi-year but renewed annually. There are no changes to contract durations; they maintain annual contracts with upfront payments for SMBs and multi-year deals for larger enterprise customers. For the complete transcript of the earnings call, please refer to the full earnings call transcript. This article first appeared on GuruFocus. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
The Guardian
27-06-2025
- Business
- The Guardian
Remote troubleshooting to AR walkthroughs: how tech is boosting companies hit by the skills gap
It's a longstanding idea that a company is only as good as the people it keeps. However, with talent shortages (pdf) now affecting virtually every industry, the sentiment has never rung more true. These shortages are being driven by a melting pot of factors; first, ageing populations in the western world are causing workforces to shrink, as fewer people enter work in comparison with those who are leaving it. Second, rapid digitalisation is shifting what employers need from their employees, with many roles requiring a blend of traditional expertise and new technical skills – something the labour force is behind on. Simultaneously, increasing expectations around work-life balance and job satisfaction are putting companies on the back foot when it comes to hiring the right talent. The issue affects all industries but particularly in roles that are physically or mentally demanding, often not well compensated, or slow to modernise, says Oliver Steil, CEO of the digital workplace company TeamViewer. While the initial fallout of talent shortages may mean lost productivity, delayed response times and operational slowdowns, the issues run much deeper. 'The cost of talent shortages is substantial,' says Steil. 'When roles remain unfilled or teams are understaffed, it affects everything from production capacity to customer service quality,' he says. Moreover, in environments with high turnover, it can lead to repeated onboarding and training cycles. This inevitably drives up costs and stretches internal resources. 'When skilled staff are hard to find, companies may be forced to reallocate experienced employees to cover gaps, which can reduce overall efficiency,' Steil says. 'In short, talent shortages don't just slow you down – they introduce real, measurable costs that impact both revenue and long-term competitiveness.' In the manufacturing industry, shortages can result in: increased labour costs; the slower adoption of new technologies, such as artificial intelligence and robotics; and diminishing investments in research, development and innovation. Meanwhile, in retail businesses, talent shortages are affecting customer service, supply chain and fulfilment, which is also having a knock-on effect in terms of brand perception and loyalty. One effective way to address the problem is through technology, something businesses are increasingly putting at the top of their agendas. Research by TeamViewer and Bloomberg* that surveyed senior business leaders across six sectors in the US, Germany and the UK, found that digital transformation was a major business priority, alongside improving operational efficiency. Specifically, 78% of senior business leaders felt digital transformation was a top priority and 76% have significantly increased their budget allocated to digital transformation initiatives over the past two to three years. Empowering an existing workforce can help with the problem of talent shortages – and technology is crucial for this. TeamViewer's augmented reality (AR)/extended reality (XR) platform 'Frontline' equips employees with immersive real-time information right in their field of view, with visual guidance running on smartphones, tablets or even smart glasses. This can improve both employee experience and efficiency. In manufacturing, the platform is enabling staff to learn new processes through immersive training, and is accelerating knowledge transfer. 'GE Aerospace uses this technology to provide hands-on training for turbine technicians. They have replaced a 600-page paper manual with guided digital workflows that significantly speed up time-to-productivity and improve learning outcomes,' says Steil. Meanwhile, in customer service businesses, the platform enables technicians to provide remote assistance without the need for travel. For instance, Uniting, one of Australia's largest non-profit care providers, uses this technology to connect frontline staff with remote medical experts in high-stakes environments, resulting in faster, more informed interventions. When it comes to getting new staff up to speed, it's estimated the process can take at least six months. TeamViewer's technology aims to make things as simple as possible, which is particularly pertinent for companies welcoming new employees who are working remotely or in overseas locations. TeamViewer's remote connectivity platform, Tensor, is also addressing this issue, from another angle. The Bühler Group, a global leader in food processing, is leveraging Tensor to connect experts and machines and allow for remote troubleshooting of equipment, which means their scarce expert resources can be used more efficiently. This alleviates labour shortages and maintains smooth operations. Considering the issues causing talent shortages are not set to disappear anytime soon, having the right digital systems in place to both onboard, upskill and retain staff is one of the smartest bets for tackling talent shortages – now and in the future. *Bloomberg Media and TeamViewer: the Workplace Reimagined research study conducted by MTM Find out how your business can embrace the digital revolution with TeamViewer's innovative workplace technologies
The Guardian
27-06-2025
- Business
- The Guardian
Remote connections and augmented reality: how the digital revolution is changing working lives for the better
The digital revolution has been with us for more than a generation now. But it's still very much an ongoing process which continues to transform businesses, delivering efficiencies and changing the way we work. For many companies there remain significant opportunities to boost productivity and adopt best practices. In fact, if anything, the need to adopt new technologies is growing. 'Now is the moment – because the pressure to adapt has never been greater,' says Oliver Steil, CEO of TeamViewer, the digital workplace company. 'In times of economic uncertainty and rapid technological disruption, businesses can't afford inefficiencies, downtime or talent gaps.' He is not alone in thinking that way. According to research conducted for TeamViewer*, 78% of about 600 senior business leaders interviewed said some form of digital transformation was a top priority over the next two to three years. Moreover, they viewed digital transformation as fundamental to business success across a number of metrics ranging from innovation to staff retention. The need to go digital is particularly acute in areas we may not think of as obviously tech-enabled. Employees in roles ranging from customer-facing retail to utility maintenance could see their roles transformed and their productivity boosted. Digital transformation can mean they are better connected, have access to far richer information wherever they are and feel genuinely empowered. This, in turn, delivers benefits such as improved engagement and lower staff turnover. It is a great opportunity for businesses and their people. So, what are some of these technologies? One is augmented reality (AR). Workers who use AR software on mobile devices can access immersive support and tangible information in real time. By using wearable computing solutions like smart glasses, they can even keep their hands free to continue their tasks. The glasses can be voice-activated, so staff such as manufacturing workers and hospital technicians can view information while handling machinery. An example of an augmented reality (AR)/extended reality (XR) platform is TeamViewer Frontline, which delivers information directly to the individual. 'In logistics, this is transforming warehouse operations by replacing paper-based processes with visual guidance,' says Steil. The information can be provided via smartphone, tablet or glasses. 'DHL and Coca-Cola HBC are using Frontline to optimise their warehouse picking processes, leading to increased efficiency and a significantly reduced error rate,' he says. A previous study found that inexperienced employees who used AR rather than instructions on paper performed 37% faster. What is more, AR-enabled devices cut training time because they make learning by doing so much more intuitive. 'Digital tools can help close the skilled-labour gap by enabling faster onboarding, better training and instant access to remote expert support,' says Steil. 'In sectors like healthcare and manufacturing, AR and XR-powered workflows allow even new employees to perform complex tasks with confidence, thanks to step-by-step digital guidance.' AR and XR may be some of the most eye-catching of TeamViewer's technologies, but there are plenty of others. Remote support tools enriched by artificial intelligence (AI) turn data into documentation and feed it into a knowledge database, so the next time the same issue appears, the solution is available right away. CoPilot gives support by accessing the knowledge database, giving real-time advice to help solve recurring issues. Because TeamViewer's background is in remote connectivity, it can help with physical complexity too. It does this by building bridges across geographies, enabling access to devices of any kind across the globe, making expert support available remotely and improving efficiency through digital workflows. This is no longer the preserve of multinationals – it's increasingly important for smaller businesses too. SMEs in the service sector will often work across multiple continents, and small manufacturers will frequently have suppliers and customers all over the world. As Steil notes, all of this is taking place against a background of accelerating change in spheres ranging from tech to geopolitics, which means businesses have to run to stand still. 'Customer expectations are rising, supply chains are more complex, and new technologies like AI, AR/XR, and real-time data analytics are becoming not just available – but essential to staying competitive.' TeamViewer's research found that 72% agreed their organisation is utilising new technologies such as AI and AR to automate workflows. Even so, less than a third of businesses (31%) are completely satisfied with their digital transformation progress. The obstacles they cite are incomplete roadmaps or strategies, and a lack of internal data for monitoring digital workplace experiences and employee buy-in. Staff need to be upskilled, data security and privacy need to be addressed, the leadership teams need to be on board and an increasingly volatile international business climate needs to be anticipated. To deal with this, businesses need trusted partners who can help them keep up with an ever-more complex world. As Steil says: 'When done right, the benefits of digital transformation are significant. Companies that hesitate risk falling behind in a market where speed, agility and resilience are critical.' *Bloomberg Media and TeamViewer: the Workplace Reimagined research study conducted by MTM Find out how your business can embrace the digital revolution with TeamViewer
