Latest news with #Ops2.0


Time Out
02-07-2025
- Entertainment
- Time Out
This James Beard Award-nominated pizzeria just opened another location in the East Village
Back in 2016, Michael Fadem, Gavin Compton and Marie Tribouilloy looked at an old garage in Bushwick and saw an opportunity. After much sprucing, they named it Ops, introducing it as a wine bar for the neighborhood. Yet, Fadem's passion for all things pizza, specifically his perfected tangy and airy sourdough base, was strong enough to gain a following and flip the business model on its head. However, its wine program remained strong, so much so that it received a semifinalist designation from the James Beard Foundation. Ten-plus years later, the same team is doing it all again, this time in Manhattan. On June 30, Ops opened its doors to the East Village. Notably bigger than the original, the 60-seat pizzeria is still just as charming with white-washed brick walls and wooden booths and nooks, similar to its sister space. New features include a metal, L-shaped bar and floor-to-ceiling windows that open to the street and its streetside dining area with 20 more seats. Several of Ops greatest hits have made their way to Manhattan, notably the Rojo pizza with its blanket of mortadella and the all-day onion party that is the Cicero pie. However, with a wood-fired oven left over from the previous tenant and the addition of an electric Pizza Master at his disposal, Fadem has clearly taken the time to experiment. Still staying true to his sourdough base, Fadem leaned on his St. Louis roots to roll out a thin-crust line of 'Tavernettas' pizzas, exclusive to the new locale. With just three in the rotation, options include the Classic cheese cut into tiny squares, the Pissaladière with caramelized onions, black olives and a whole fleet of anchovies and the Hawaiian with coppa, Calabrian chilis, and, you guessed it, pineapple. Beyond pies, the kitchen doles out lightly battered fritto misto and suppli for starters. Sausage and hefty squares of mozzarella lasagna broiled hard and dusted with even more shavings of Parmesan round out the mains. Of course, it wouldn't be Ops without a few desserts, and the new location delivers with a flourless chocolate cake, panna cotta and a soft-serve sundae on offer. Much like its sister restaurant, wine is most certainly a feature. Behind the bar, Ops 2.0 will carry over its signature wine program by the glass and bottle, while the general manager of the Bushwick location, Cedric Obando, will tend to the cocktail department.


Saudi Gazette
02-06-2025
- Business
- Saudi Gazette
Saudi Awwal Bank wins 'Best Innovation in Operational Excellence' at CX Live Show 2025
Saudi Awwal Bank (SAB), one of the leading banks in the Kingdom of Saudi Arabia, has been awarded 'Best Innovation in Operational Excellence' at the Operational Excellence Awards Middle East 2025, part of the Customer Experience Live Show in Dubai. The recognition was announced during the awards ceremony on Tuesday, May 13, which celebrates organizations driving meaningful transformation in operational excellence across the Middle East. The award highlights SAB's exceptional progress in enhancing operational performance through its flagship Ops2.0 Transformation Programme. This transformation initiative has played a pivotal role in standardizing and digitizing end-to-end processes, enhancing employee capabilities, improving ways of working, and embedding data-driven decision-making to elevate daily performance. A panel of esteemed industry judges selected SAB based on comprehensive criteria that evaluated excellence in service delivery, innovation in operational processes, operational risk and control practices, and overall transformation impact. Ghada Al Jarbou, Chief Operating Officer at SAB, commented: 'This achievement reflects our transformational leadership in operations and the impact of this transformation journey in shaping leaner, faster, de-risked, and future ready operations.' She added: 'Through the Ops2.0 programme, we have not only enhanced operational efficiency but also laid the foundation for scalable, data-driven growth that aligns with our broader ambition to lead in innovative banking.'Ayusha Tyagi, Managing Director at Customer Experience Live, said: 'With a very transparent and well-complemented system, the CX Live industry awards are much awaited by stakeholder organizations. Operational Excellence isn't just an upgrade in tools — it's a philosophical shift in how organizations approach efficiency and experience. The future belongs to companies that can fuse intelligence with intention.'SAB continues to advance its transformation strategy by driving innovation, empowering teams, and delivering operational excellence, all of which translate into tangible value for customers and the broader financial ecosystem, in alignment with Vision 2030.