Latest news with #ParkdeanResort
Daily Record
20-07-2025
- Daily Record
'Holiday from hell' as Scots family given 'mouldy caravan with hole in it'
James Duffy was furious at the park experience, saying they were given a caravan with a hole in it, they were initially charged to use the pool and there was a lack of activities. A Scots dad is fuming after his family had the "holiday from hell" when they were given a caravan with a 'hole in it' and mould on the outside. James Duffy from Niddrie, Edinburgh, booked the four-night stay at Eyemouth Holiday Park, in the Scottish Borders, at the start of June and said he was shocked by the state of the caravan his family were given upon arrival. The 42-year-old took his partner Rachelle, their five-year-old daughter, his mum and her partner to the seaside spot. However, both James's mum, who has COPD, and his daughter fell ill after the first night. James also said he was forced to pay for use of the nearby pool which is advertised as being included in the price online. Overall, the dad claimed what was meant to be a rare holiday for his family ended up being more stressful than staying at home as he was left "gutted" by the experience and vowed never to return. Speaking to Edinburgh Live, James said: "I'll not go to any of their resorts after this. There was meant to be nightly entertainment and we only got to do two of the activities we booked. "We got there in the afternoon but it wasn't until around 10pm I noticed the state of the caravan. I just saw a big hole in the back and thought 'this is ridiculous '. "There was tape over the hole and it was peeling off the caravan. From the inside you can see the light coming in from the inside. "My mum was sitting there wheezing as she has COPD and had to sleep in that caravan then felt awful the next day. I obviously can't prove the state of the caravan had anything to do with it but it's quite a coincidence. "Nobody slept in that room with the hole. My partner and I just pulled out the couch. It was mega uncomfortable but I didn't want anyone to sleep in that room. "We were looking forward to this for a while as we don't have the money to go abroad so it was just a little break for me and the family. The least we expected was to enjoy it." After raising a complaint with staff at the Parkdean Resort, James and his family were given an alternative caravan the following day. When Edinburgh Live approached Parkdean Resorts for comment, they claimed James failed to show his pass for the swimming pool and the charge has since been refunded due to the error. James also paid for an activity day pass for £21 and claims he was told the park don't offer certain activities as his daughter was left with just two to take part in across the four days. "There was supposed to be a free bingo session during the day for folk who couldn't make it at night and they couldn't even manage that," James added. "My daughter really wanted a swim so my partner took her and we were told if we showed our passes we'd get free access. We were to go within a certain time and they said we had to pay £15.50 for 45 minutes. "I don't know how they can get away with it and offering a family of five a mouldy caravan like that." Join the Daily Record WhatsApp community! Get the latest news sent straight to your messages by joining our WhatsApp community today. You'll receive daily updates on breaking news as well as the top headlines across Scotland. No one will be able to see who is signed up and no one can send messages except the Daily Record team. All you have to do is click here if you're on mobile, select 'Join Community' and you're in! If you're on a desktop, simply scan the QR code above with your phone and click 'Join Community'. We also treat our community members to special offers, promotions, and adverts from us and our partners. If you don't like our community, you can check out any time you like. To leave our community click on the name at the top of your screen and choose 'exit group'. A spokesperson for Eyemouth Holiday Park has since apologised for the family's experience and offered £100 as a gesture of goodwill, which was unaccepted, although James maintains he still isn't happy. A spokesperson for Eyemouth Holiday Park said: 'We have high standards for hygiene and cleanliness at our parks. As soon as we were made aware of this isolated issue, we moved the family to alternative accommodation. "We have apologised to Mr Duffy for his experience and offered a gesture of goodwill, which was accepted. 'Park guests receive complimentary access to the local swimming pool. As Mr Duffy was charged in error, we have issued a full refund for the funds he spent on pool access.'
The Independent
13-02-2025
- The Independent
Parkdean Resorts discounts 2025: Save up to £150 on a caravan stay
You don't have to jump on a plane if you want to have a family trip to remember. With countless options across the UK, including stays at National Trust properties, you're truly spoilt for choice and, if you're looking for an affordable coastal or countryside stay, we'd recommend Parkdean Resorts. The travel operator has holiday parks up and down the country, so whether you want a stay in a caravan or lodge, or fancy giving glamping a go, the resorts are well worth considering. Parkdean prides itself on being a low-cost option for families but our in-house deal hunters have been busy at work trying to make your next trip even more affordable by sourcing the very best discounts. Whether it's for half term, the Easter holidays or summer break, if you're interested in booking, we've tracked down the best Parkdean Resorts discounts below. One in particular will save you a generous £150 on your next booking. You can thank us later. Currently, you can save up to £120 on short breaks at Parkdean Resorts in 2025 and 2026. If you're planning to stay for less than seven days, you'll secure this discount when booking before midnight on 16 February. There are thousands of holidays to choose from for as little as £79 for a four-night stay (yes, just £79). From East Anglia to West Wales, there are brilliant offers for families, couples, and groups of friends to enjoy. Simply select whether you're looking to stay for two, three or four nights, and you'll see the price drop off. Parkdean Resort's comfortable accommodation includes lodges with hot tubs, right through to touring caravans, and from the very moment you arrive, the fun begins. Each resort has its own busy schedule of daytime activities and nighttime entertainment, suitable for the whole family. If you've left things a bit late, and are hoping for some time away over February half term, do not fret. Parkdean Resorts is offering excellent savings on last minute getaways, with three night stays from as little as £99. This savings event is named the 'Feb Fest' and is set to be an exclusive break filled with meet and greets, live music and activities for the whole family. The resorts will each have their own festival -inspired settings, but if you simply want to relax, you'll have a cosy lodge or caravan to do that in, too. You won't need a discount code to book any of these deals, just make sure you book direct by midnight on 16 February. The real showstopper on these Parkdean Resorts savings though is on longer stays, with the chance to save up to £150 on seven night trips in 2025. Take this opportunity and explore the Cornish coast with incredible savings, feel the calm of the Lake District, or travel up to the tip of Scotland to see the best of British wildlife. This summer, you could be enjoying watersports on a beach in Newquay, or singing karaoke in East Anglia for as little as £189. Again, these deals are only on offer until midnight on 16 February, so be quick if you want to secure a bargain for your chosen dates. Savings do vary by park, date and pitch category, and a minimum of a two night stay applies on all offers. Seasonal sales and shopping events, such as Boxing Day and the January sales frequently offer some of the best prices you'll see throughout the year on travel. While these events can be a great time to shop for your next holiday (among other things), you don't need to wait around to bag a bargain – as we've shown with these fantastic deals from Parkdean Resorts. We have a team of deal experts tasked with bringing us the most impressive offers on everything from food delivery services and fashion to travel and tech. With this in mind, The Independent 's shopping section is always worth visiting if you're after the latest and greatest bargains, year-round. Why you can trust us The Independent has a savvy team of deal hunters that know how to track down the best offers, by using years of expertise in reporting on sales. We only bring you deals on brands that we know and trust, and monitor prices throughout the year so that you get the best possible price.
