Latest news with #PolicyCenter
Business Wire
17-06-2025
- Business
- Business Wire
Guidewire Announces Docusign for PolicyCenter and ClaimCenter
SAN MATEO, Calif.--(BUSINESS WIRE)--Guidewire (NYSE: GWRE) today announced the availability of Docusign for PolicyCenter and ClaimCenter, new integrated solutions that help property and casualty (P&C) insurers streamline agreement workflows, reduce manual effort, and improve customer and agent satisfaction through faster digital service. By acquiring and implementing Docusign's electronic signature technology directly through Guidewire, insurers can simplify procurement, accelerate deployment, and process policies and claims faster to deliver measurable business impact. ''Within the first six months, we reached more than 80% straight-through processing—an achievement that continues to impress us," said Tim Hays, Vice President and CIO, Mountain West Farm Bureau Share 'The results we've seen with Guidewire and Docusign have been nothing short of remarkable,' said Tim Hays, Vice President and CIO, Mountain West Farm Bureau. 'Within the first six months, we reached more than 80% straight-through processing —an achievement that continues to impress us.' Docusign for PolicyCenter and ClaimCenter addresses a long-standing challenge in the insurance industry: the time-consuming, error-prone processes associated with paper-based agreements and signatures. With 75% of insurance customers willing to switch providers for a better omnichannel experience, this partnership helps insurers meet evolving customer expectations in an increasingly digital world. 'Policyholders today expect the same digital convenience from their insurers that they experience in other areas of their lives,' said Will Murphy, Vice President, Marketplace and Technology Alliances at Guidewire. 'Digital signatures are no longer optional—they're essential for keeping pace in a competitive market. By integrating Docusign into our platform, we're enabling insurers to streamline agreement processes securely and efficiently, all within the Guidewire ecosystem and through a single trusted partner.' Key Benefits for P&C Insurers: Increase straight-through processing: Experience up to more than 80% straight-through processing, automating critical claims and policy workflows. Expedite deployment and time-to-value: Use out-of-the-box, prebuilt workflow connectivity to PolicyCenter and ClaimCenter to streamline implementation and realize rapid business impact. Accelerate submission processing and policy changes: Achieve up to an 80% signature collection rate within five minutes and reduce policy change processing time from days to minutes. Minimize claim cycle times: Obtain release signatures electronically to settle claims quicker. Enable enterprise-wide adoption with scalable pricing: Deploy Docusign across the organization with a direct written premium-based pricing model—avoiding user-based license limits. Enhance security and compliance: Ensure legally enforceable signatures with audit trails, timestamps, and document protection that prevents alterations. Improve customer experience: Enable customers to sign documents from practically anywhere, on any device, eliminating delays in policy binding and claims resolution. Optimize operational efficiency: Eliminate manual tasks and reduce Not In Good Order (NIGO) instances to lower costs. Reduce fraud risk: Help minimize fraud exposure across policy and claims processes with built-in security controls including identity verification. Why It Matters: Scalable Digitalization Enterprise-wide The direct written premium-based pricing model enables insurers to deploy e-signature capabilities enterprise-wide without the user-based licensing constraints of traditional agreements, enabling comprehensive adoption across departments and business lines. Insurers can now standardize their digital document processes, ensure consistent customer experiences, and achieve the operational scale needed to compete in today's market. 'Integrating Docusign directly into Guidewire's systems empowers insurers to digitize and streamline customer agreement authorizations—such as claim approvals, policy updates, and coverage confirmations—into a secure, convenient experience,' said Scott Harrison, Vice President of ISV Partnerships at Docusign. 'Together with Guidewire, we're helping P&C insurers move faster, operate more efficiently, and build deeper, more trusted relationships with their customers.' Availability Docusign for PolicyCenter and ClaimCenter is available globally directly from Guidewire for cloud implementations. This removes the need for a separate contract with Docusign by enabling insurers to manage contracting directly through Guidewire, offering the simplicity of a single vendor relationship for provisioning, billing, and front-line support. For more information about Guidewire technology offerings, visit Guidewire Marketplace, the industry's hub for innovation. About Guidewire Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. More than 570 insurers in 42 countries, from new ventures to the largest and most complex in the world, rely on Guidewire products. With core systems leveraging data and analytics, digital, and artificial intelligence, Guidewire defines cloud platform excellence for P&C insurers. We are proud of our unparalleled implementation record, with 1,700+ successful projects supported by the industry's largest R&D team and SI partner ecosystem. Our marketplace represents the largest solution partner community in P&C, where customers can access hundreds of applications to accelerate integration, localization, and innovation. For more information, please visit and follow us on X (formerly known as Twitter) and LinkedIn. NOTE: For information about Guidewire trademarks, visit .
Hans India
12-06-2025
- Business
- Hans India
Revolutionizing Insurance with AI: Mohammed Sadhik Shaik's Vision for Smarter Claims
In the fast-paced world of insurance, claims processing remains a stubborn bottleneck. Fraudulent claims siphon billions annually—$80 billion in the U.S. alone, according to the Coalition Against Insurance Fraud—while manual workflows bog down adjusters, frustrate customers, and inflate costs. Enter Mohammed Sadhik Shaik, a seasoned Guidewire expert whose innovative integrations and AI-driven solutions are reshaping how insurers tackle these challenges. With over a decade of experience and a knack for blending technology with industry needs, Sadhik is helping insurers like Germania Farm Mutual Insurance streamline operations and deliver better outcomes for policyholders. Sadik's journey in insurance technology began 11 years ago, and his work at Germania has been nothing short of transformative. As a Senior Guidewire Developer and Configuration and Integration Engineer, he has spearheaded upgrades to Guidewire's ClaimCenter and PolicyCenter platforms, tailoring them to meet the unique needs of Germania's home office users. His ACE certifications in both ClaimCenter and PolicyCenter 10.x underscore his mastery of these systems, which are the backbone of many modern insurance operations. But it's his ability to integrate cutting-edge tools that sets him apart. Take, for example, his work with ONEINC, a digital payment platform, and ONESPAN, an electronic document solution. Sadhik designed seamless integrations that allow Germania to process payments and manage documents with unprecedented speed and security. These connections aren't just technical feats; they translate into real-world benefits—faster claim payouts, fewer errors, and happier customers. He also implemented web services for OFAC compliance, VIN verification, and address standardization, ensuring Germania's systems are both robust and regulatory-compliant. Each integration reflects Sadhik's knack for solving practical problems with sophisticated technology, a skill honed over years of working in the trenches of insurance IT. Beyond his day-to-day contributions, Sadhik is pushing the industry forward through research that tackles one of its thorniest issues: fraud. In a recent paper, he proposed a hybrid model combining clustering and support vector machines (SVM) to detect fraudulent health insurance claims. The approach is elegant yet practical—clustering groups similar claims to spot patterns, while SVM classifies them as legitimate or suspicious. Early tests suggest the model can flag anomalies with high accuracy, potentially saving insurers millions by catching fraud before payouts are made. Sadhik's research isn't confined to academia; it's a blueprint for real-world tools that could soon be integrated into platforms like Guidewire, where his expertise lies. The impact of Sadhik's work is already evident at Germania. By automating workflows and enhancing fraud detection, he has helped slash claims processing times, sometimes by days. This speed doesn't come at the cost of accuracy—his systems reduce errors, catching discrepancies that might otherwise slip through. For customers, this means quicker resolutions and a smoother experience, which is critical in an industry where trust is everything. Financially, the benefits are just as stark: fewer fraudulent payouts and lower operational costs translate into healthier bottom lines. Germania's ability to roll out new products, like personal auto and property lines, owes much to Sadhik's technical groundwork, which ensures systems can scale without breaking. Looking ahead, Sadhik sees artificial intelligence as the next frontier for insurance. 'AI isn't just about catching fraud—it's about anticipating needs,' he says. 'Imagine systems that predict claim severity before adjusters even open a file, or policies tailored to individual risk profiles in real time.' His vision aligns with industry trends: a 2024 McKinsey report estimates AI could unlock $1.1 trillion in value for insurers by 2030, with predictive analytics and personalization leading the charge. Sadhik's research and integrations position him at the forefront of this shift, bridging today's tools with tomorrow's possibilities. For insurers, Sadhik's work is a wake-up call. The technology to transform claims processing exists—Guidewire integrations, AI models, and digital payment systems are all within reach. Yet adoption lags, with many firms clinging to outdated workflows. Sadhik's success at Germania shows what's possible when innovation meets execution. His fraud detection model, for instance, could be adapted across carriers, potentially saving the industry billions while protecting policyholders from premium hikes driven by fraud. The challenge now is for insurers to act. Investing in AI-driven solutions isn't just a competitive edge—it's a necessity in a world where customers demand speed and transparency. Sadhik's story offers a roadmap: start with robust platforms like Guidewire, integrate smart tools like ONEINC and ONESPAN, and leverage AI to stay ahead of fraudsters. As Sadhik puts it, 'The future of insurance isn't about reacting—it's about staying one step ahead.' For an industry at a crossroads, that's advice worth heeding.
Business Wire
02-06-2025
- Business
- Business Wire
Guidewire Wins Six XCelent Awards and ‘Luminary' Distinction in Celent's Regional Reviews of P&C Policy Administration Systems
SAN MATEO, Calif.--(BUSINESS WIRE)--Guidewire (NYSE: GWRE) announced that Guidewire PolicyCenter has been selected as a winner of six Celent XCelent awards and named a 'Luminary' in three regional Celent Policy Administration System Vendors reports. InsuranceNow was also named a Functional Standout in the 2025 North America report. For the second consecutive year, across all four global regions Guidewire has earned the most XCelent awards of all vendors. The 'Luminary' designation is the highest distinction possible and acknowledges the sophistication and breadth of the vendor's technology and functionality. 'Guidewire PolicyCenter is a leading policy administration system that provides comprehensive functionality and is thoughtfully designed and easy to use. Congratulations to Guidewire for its recognition as a Luminary and achieving the best possible placement on the Celent Technical Capability Matrix charts in the North America, EMEA and APAC regions of the 2025 Policy Administration Systems Vendors reports for P&C insurance,' said Harry Huberty, Senior Analyst - North America, Celent, and co-author of the reports. The report results are: Policy Administration Systems: North America: P&C Insurance; North America Edition XCelent Advanced Technology 2025 XCelent Breadth of Functionality 2025 XCelent Customer Base and Support 2025 Policy Administration Systems: P&C Insurance; EMEA Edition XCelent Breadth of Functionality 2025 XCelent Customer Base and Support 2025 Policy Administration Systems: P&C Insurance: APAC Edition XCelent Breadth of Functionality 2025 In the Celent Technical Capability Matrix for each region, PolicyCenter is placed in the following categories: APAC - Luminary EMEA - Luminary NAM - Luminary LATAM - Technology Standout In the Celent Technical Capability Matrix for North America, InsuranceNow is placed in the following category: Functionality Standout 'Congratulations to Guidewire on the recognition of PolicyCenter and InsuranceNow as standout fully-featured policy administration systems,' said Karlyn Carnahan, Head of North America Insurance, Celent, and co-author of the reports. 'Guidewire's top-tier systems support the breadth of the insurance lifecycle and enable insurers to move quickly and adapt to market changes.' 'We are delighted to be recognized for delivering solutions that power insurance innovation and agility, and accelerate speed to market for P&C insurers,' said Michael Howe, Chief Product Officer, Guidewire. 'Through cloud, AI, and a commitment to continuous innovation, our customers across the globe are achieving operational excellence and accelerating business growth.' About Guidewire Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. More than 570 insurers in 42 countries, from new ventures to the largest and most complex in the world, rely on Guidewire products. With core systems leveraging data and analytics, digital, and artificial intelligence, Guidewire defines cloud platform excellence for P&C insurers. We are proud of our unparalleled implementation record, with 1,700+ successful projects supported by the industry's largest R&D team and SI partner ecosystem. Our marketplace represents the largest solution partner community in P&C, where customers can access hundreds of applications to accelerate integration, localization, and innovation. For more information, please visit and follow us on X (formerly known as Twitter) and LinkedIn. NOTE: For information about Guidewire trademarks, visit .
Yahoo
02-06-2025
- Business
- Yahoo
Guidewire Wins Six XCelent Awards and ‘Luminary' Distinction in Celent's Regional Reviews of P&C Policy Administration Systems
SAN MATEO, Calif., June 02, 2025--(BUSINESS WIRE)--Guidewire (NYSE: GWRE) announced that Guidewire PolicyCenter has been selected as a winner of six Celent XCelent awards and named a "Luminary" in three regional Celent Policy Administration System Vendors reports. InsuranceNow was also named a Functional Standout in the 2025 North America report. For the second consecutive year, across all four global regions Guidewire has earned the most XCelent awards of all vendors. The "Luminary" designation is the highest distinction possible and acknowledges the sophistication and breadth of the vendor's technology and functionality. "Guidewire PolicyCenter is a leading policy administration system that provides comprehensive functionality and is thoughtfully designed and easy to use. Congratulations to Guidewire for its recognition as a Luminary and achieving the best possible placement on the Celent Technical Capability Matrix charts in the North America, EMEA and APAC regions of the 2025 Policy Administration Systems Vendors reports for P&C insurance," said Harry Huberty, Senior Analyst - North America, Celent, and co-author of the reports. The report results are: Policy Administration Systems: North America: P&C Insurance; North America Edition XCelent Advanced Technology 2025 XCelent Breadth of Functionality 2025 XCelent Customer Base and Support 2025 Policy Administration Systems: P&C Insurance; EMEA Edition XCelent Breadth of Functionality 2025 XCelent Customer Base and Support 2025 Policy Administration Systems: P&C Insurance: APAC Edition XCelent Breadth of Functionality 2025 In the Celent Technical Capability Matrix for each region, PolicyCenter is placed in the following categories: APAC - Luminary EMEA - Luminary NAM - Luminary LATAM - Technology Standout In the Celent Technical Capability Matrix for North America, InsuranceNow is placed in the following category: Functionality Standout "Congratulations to Guidewire on the recognition of PolicyCenter and InsuranceNow as standout fully-featured policy administration systems," said Karlyn Carnahan, Head of North America Insurance, Celent, and co-author of the reports. "Guidewire's top-tier systems support the breadth of the insurance lifecycle and enable insurers to move quickly and adapt to market changes." "We are delighted to be recognized for delivering solutions that power insurance innovation and agility, and accelerate speed to market for P&C insurers," said Michael Howe, Chief Product Officer, Guidewire. "Through cloud, AI, and a commitment to continuous innovation, our customers across the globe are achieving operational excellence and accelerating business growth." About Guidewire Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. More than 570 insurers in 42 countries, from new ventures to the largest and most complex in the world, rely on Guidewire products. With core systems leveraging data and analytics, digital, and artificial intelligence, Guidewire defines cloud platform excellence for P&C insurers. We are proud of our unparalleled implementation record, with 1,700+ successful projects supported by the industry's largest R&D team and SI partner ecosystem. Our marketplace represents the largest solution partner community in P&C, where customers can access hundreds of applications to accelerate integration, localization, and innovation. For more information, please visit and follow us on X (formerly known as Twitter) and LinkedIn. NOTE: For information about Guidewire trademarks, visit View source version on Contacts Melissa CobbDirector, Public RelationsGuidewire Software, Inc.+1.650.464.1177mcobb@ Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Business Wire
01-05-2025
- Business
- Business Wire
Beneva Deploys Policy Administration, Underwriting, and Billing Operations on Guidewire Cloud Platform
QUEBEC CITY & SAN MATEO, Calif.--(BUSINESS WIRE)-- Beneva, the largest mutual insurance company in Canada, and Guidewire (NYSE: GWRE) announced that Beneva successfully deployed Guidewire PolicyCenter and Guidewire BillingCenter to power and simplify the company's underwriting, policy administration, billing management, and IT operations, adapt more quickly to changing market demands, and deliver more value to its policyholders. The company migrated its on-premises PolicyCenter and BillingCenter environments to Guidewire Cloud Platform, beginning with its personal lines of business. Beneva is currently migrating the Guidewire products for its commercial lines of business and will conclude the migration with its brokerage-based businesses. With the completion of this project, the company, which migrated Guidewire ClaimCenter to Guidewire Cloud Platform in 2023, is now a full Guidewire InsuranceSuite customer on Guidewire Cloud Platform. Guidewire PartnerConnect Consulting Global Premier member Deloitte led the implementation project. 'We have a Software-as-a-Service (SaaS)-first approach at Beneva, so migrating to Guidewire Cloud Platform will enable us to decrease risk by staying technically current on Guidewire technology so we can access all of the new features as soon as they become available,' said Beneva Information Technology Vice-President Property and Casualty and Corporate Services Éric Marcoux. 'The migration project was completed on time and on budget thanks to the strong collaborative partnership with Guidewire and Deloitte Canada. We're confident that by updating Guidewire Cloud Platform three times a year, we'll be able to quickly derive business value from using products and features such as Autopilot Workflow Service, Guidewire Data Studio, Guidewire Explore, and Guidewire Jutro Digital Platform that are only available on Guidewire Cloud Platform.' Deloitte Partner & Canadian Guidewire Alliance Leader Firas Zawadi said, 'We are honored that Beneva put its trust in Deloitte to migrate PolicyCenter and BillingCenter to Guidewire Cloud Platform. This highlights what is possible when great teams come together with a shared vision and relentless focus on outcomes.' 'We congratulate Beneva on their successful PolicyCenter and BillingCenter migration project to Guidewire Cloud Platform and are proud that InsuranceSuite on Guidewire Cloud Platform is serving as the technology foundation for the company's business strategy and success now and into the future,' said Guidewire Chief Customer Officer Christina Colby. 'We look forward to helping Beneva continue its mission of bringing together its mutualist values to protect people by providing caring insurance coverage that lets policyholders focus on what matters most.' Marcoux discussed Beneva's Guidewire journey at Connections 2025 last November. Watch the keynote presentation here. About Beneva Beneva is the country's largest mutual insurance company with 3.5 million members. Created by the coming together of La Capitale and SSQ Insurance in 2020, Beneva employs over 5,500 dedicated employees: people looking out for people. Its caring approach founded on human values and shared by its employees is anchored in its mutualist roots. With $27.5 billion in asset, Beneva has positioned itself as one of the leading Canadian companies in the insurance industry. It stands out for its diverse offerings in Group Insurance, Property and Casualty Insurance as well as Individual Insurance and Financial Services. Its head office is located in Quebec City. For more information, please consult About Guidewire Software Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. More than 570 insurers in 42 countries, from new ventures to the largest and most complex in the world, rely on Guidewire products. With core systems leveraging data and analytics, digital, and artificial intelligence, Guidewire defines cloud platform excellence for P&C insurers. We are proud of our unparalleled implementation record, with 1,700+ successful projects supported by the industry's largest R&D team and SI partner ecosystem. Our marketplace represents the largest solution partner community in P&C, where customers can access hundreds of applications to accelerate integration, localization, and innovation. For more information, please visit and follow us on X (formerly known as Twitter) and LinkedIn. NOTE: For information about Guidewire trademarks, visit .
