Latest news with #Popova
Cision Canada
27-05-2025
- Business
- Cision Canada
ASC Earns Frost & Sullivan's 2025 Global Competitive Strategy Leadership Award for Revolutionizing Enterprise Compliance with Cutting-Edge, Omnichannel Recording and AI-Powered Analytics
ASC's groundbreaking Recording Insights solution bridges the compliance gap across communication channels, offering deep business insights and seamless integration for regulated industries. SAN ANTONIO, Texas, May 27, 2025 /CNW/ -- Frost & Sullivan recently researched the compliance recording and analytics industry and, based on its findings, recognizes ASC Technologies with the 2025 Global Competitive Strategy Leadership Award. ASC is a leading provider of sophisticated compliance recording, AI-based analytics, and quality management solutions that help organizations close compliance gaps, enhance the customer experience, and gain valuable insights through AI-powered analysis – all while meeting stringent regulatory standards. With Recording Insights ASC delivers a powerful, AI-enabled approach to enterprise-grade compliance. It captures voice, video, chat, and screen sharing across communication platforms like Microsoft Teams, Zoom, Cisco, Genesys, and RingCentral. With built-in transcription, translation, and AI capabilities like Azure OpenAI, the solution turns communication data into actionable insights—enabling greater efficiency, lower risk, and smarter decisions. Recording Insights is among the most advanced compliance solutions for Microsoft Teams, offering native integration, strong security, and trusted deployment in the Microsoft Azure Cloud. The integrated AI Policy Engine detects regulatory violations, enforces compliance templates, and adapts to changing legal standards, delivering clear value for industries such as finance, healthcare, and the public sector. "ASC's Recording Insights solution bridges the compliance gap for organizations in regulated industries while also delivering deep conversational insights that help organizations drive operational efficiencies and growth. Recording Insights supports legal recording in full compliance with the General Data Protection Regulation, capturing data across voice, video meetings, screen sharing, and chat communication sessions," said Elka Popova, VP of Connected Work at Frost & Sullivan. ASC's success is rooted in its ability to simplify the complexities of compliance recording with a flexible, cloud-first architecture that is easy to deploy, manage, and scale. This architecture enables secure, encrypted, and geo-redundant data storage with configurable retention policies tailored to industry regulations. The platform's user-friendly design minimizes IT overhead and accelerates onboarding, allowing organizations to be fully operational in just a few hours. "ASC stands out among compliance recording and analytics providers because of its ease of use, the flexibility of its fully cloud-based approach, and its robust, enterprise-grade platform. With integrated compliance recording and secure storage, ASC enables organizations to effectively manage communications, particularly in regulated industries," noted Popova. ASC's platform is also used by strategic partners such as Mitel. Their solutions MIR and MIR Insight AI are built on ASC's technology, offering the full feature set of Recording Insights – including the AI Policy Engine, risk detection, advanced analytics, and seamless integration capabilities. Each year, Frost & Sullivan presents this award to the company that has leveraged competitive intelligence to successfully execute a strategy that results in stronger market share, competitive brand positioning, and customer satisfaction. Frost & Sullivan Best Practices awards recognize companies in various regional and global markets for demonstrating outstanding achievement and superior performance in leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analyses, and extensive secondary research to identify best practices in the industry. About ASC ASC is a global leader in compliance recording, quality management and AI-based analytics. Our solutions help organizations evaluate their communications-based data, securely meet regulatory requirements, and optimize customer service. Using AI, conversations are analyzed in real-time to detect compliance violations and assess the quality of customer interactions. Financial services, contact center, and public safety organizations rely on ASC to ensure their communication is legally compliant and customer-centric. Our solutions are scalable and flexible - available as cloud services, on-premise, or in hybrid environments. Headquartered in Germany, with subsidiaries in 15 locations and a global partner network in over 60 countries, ASC is the #1 in Europe and sets standards for AI-based communication technology worldwide. For six decades, Frost & Sullivan has been world-renowned for its role in helping investors, corporate leaders, and governments navigate economic changes and identify disruptive technologies, megatrends, new business models, and companies to action, resulting in a continuous flow of growth opportunities to drive future success. Contact us: Start the discussion. Contact: SOURCE Frost & Sullivan
CBC
24-02-2025
- Politics
- CBC
Montreal Ukrainians hope for more support, 3 years after Russian invasion
Three years after Russia's invasion of Ukraine, many Ukrainians living in Montreal continue to seek peace for their homeland and are calling for increased support from Canada, their host country. Yuliia Franivska arrived in Montreal in 2022, the same year the war broke out. On Sunday, she attended a demonstration to show solidarity with her people, including her parents who remain in Ukraine. Franivska's father, a former military officer, had to put his uniform back on and step up to help his country. Drawing from his experience, he now trains young soldiers to fight. "My heart is broken and I cannot cry anymore," said Franivska. "It's very difficult to live and everyone, you don't know what will happen [to them]." While she longs to return and contribute to her country's protection, the single mother feels a responsibility to stay in Canada. "I'm here just for my son," she said. Franivska believes Canada is already doing a lot to support her community. "We are very thankful for Canada to let us to be here to save our lives, [the] lives of our children." But Maria Popova, associate professor of political science at McGill University, believes Canada should do more. "We've been supportive in spirit. We have also contributed, but in terms of contributions to the military aid to Ukraine, we're sort of bottom of the list of allies," she said. "Because we thought of the U.S. as a friendly ally guaranteeing our security, we haven't been investing in our own defence." In recent weeks, Popova's noticed a shift in the political landscape, particularly following President Donald Trump's controversial statements about Russia and Ukraine — in which he called Ukrainian President Volodymyr Zelenskyy a "dictator" and blamed Ukraine for initiating the war. Popova says the U.S. has emerged as an adversary not just to Ukraine but to Europe and Canada. "That's why Canada needs to step up, both for Ukraine's sake, but also for our own sake, because we are entering really dangerous times here," she said. Popova advocates for a "stronger" partnership with Europe to find solutions to help Ukraine against Russian aggression and demonstrate that "a smaller country can withstand an attack on it by a bigger power." "We're also sending a message to the U.S. that maybe it will be costly for them to pressure us in a similar kind of way," said Popova. She says Canada should ramp up its defence spending and devote it to Ukraine's defence. Eugene Czolij, honorary consul of Ukraine in Montreal, echoes Popova's sentiments regarding Canada's role in supporting Ukraine. "I'd like Canada to provide effective and timely support to Ukraine in order to ensure that Ukraine can succeed and win this genocidal war that was launched three years ago," he said. He emphasized the need for military assistance, particularly in protecting Ukraine's airspace and freeing occupied territories. After three years of war, Czolij acknowledges the immense toll it continues to take on Ukrainians.
Boston Globe
24-02-2025
- Politics
- Boston Globe
‘We dream of peace': Three years into war, Ukrainians in Mass. find refuge but worry about future
Popova has settled into a life in Quincy, where she works for the city's school system. She and her children start every morning by speaking on the phone with her husband, who is barred from leaving Ukraine because of a strict Natalia Popova and her two sons. (Natalia Popova) Natalia Popova She is one of the some Related : Advertisement Still, the effects and realities of the war follow them. Most immigrants have loved ones still in the country, and their days are filled with constant worries about their family and friends, some of whom must seek shelter in bomb shelters while immigrants here go about their daily lives. Many said they can't escape the constant, devastating news about the grinding conflict, the biggest on the continent since World War II. It has 'It was the most difficult in the first years — to accept the situation and realize that it happened,' Popova said. 'Like, how could it happen in the 21st century?' 'Of course we want peace, but of course we also want justice for all the crimes done by Russian people,' Popova said. 'We dream of peace, but we don't trust our neighbor.' Advertisement For 26-year-old Marina Zharkovska, who lives in Boston, the immediate fear is about maintaining a legal status in the United States. Zharkovska arrived in the United States in 2024 under a federal program, Uniting for Ukraine, that allowed Ukrainian immigrants to move here temporarily. But since Trump It's important for Ukraine to fight for its independence, she said, given that it has been recognized as sovereign and has 'deep historical roots.' 'We have lost too many lives and our friends to just give Russia what it demanded at the beginning,' she said. In addition to working at a Brookline hotel, she founded a social theater program that helps Ukrainian adults and children traumatized by the war. 'Even here in America, after arriving, I have seen that people are deeply traumatized and do not know how to cope,' she said. Zharkovska, too, said she experiences anxiety from exposure to the war, and wants 'to use her experience to make people healthier and happier here.' Still, every day away from the country is difficult. Like many other Ukrainian expats, Zharkovska has loved ones in the country, including her mother and numerous relatives and friends, some who are on the front lines. She said she prays daily for them, along with those who have died in the war. For Maryna Vernyhora, a 32-year-old Boston resident, reminders of war are present in day-to-day life. After moving to Boston through the Uniting for Ukraine program in July 2022, Vernyhora said she has experienced flashbacks from Russian attacks. She owned her own company in Kyiv that helped people start their own businesses. On the day of the Russian invasion, the company was supposed to hold a grand opening for a business in one of the largest shopping centers in Europe. Advertisement Instead, the single mother woke up at 4 a.m. to what she thought were fireworks outside her window. After her neighbors started calling her, she realized they were missiles, and that she and her 6-month-old daughter needed to evacuate from 'It was like a horror movie, but you don't want to watch this movie because you want to live your normal life like it was before,' she said. Vernyhora stayed with friends in the city of Drohobych for six months. Now, she works as a marketing manager for a pharmaceutical company and is not certain she would want to return to Ukraine. The forest where she used to walk her dog every morning is now filled with land mines, and she said life would not be 'the life that it was before.' 'You ask your friends how they are, and they're sitting for eight or 10 hours in the shelter,' she said. 'It's a part of life now for Ukrainians, and I don't want my friends and relatives to live this life. We want to live our life like it was before — without war, we had a really good life.' Even for Ukrainians who have been in the United States for decades, the drawn-out conflict hits close to home. Marianna Epstein, 68, who moved from Kyiv to Massachusetts more than three decades ago, still has relatives, classmates, and friends in the country. 'Almost everybody has lost somebody,' she said. Advertisement Marianna Epstein, who immigrated from Ukraine more than 30 years ago, at her Newton home. Epstein has family and friends there. Erin Clark/Globe Staff Epstein, who lives in Needham, said she retired from her career as a software engineer earlier than she planned because she wanted to dedicate all of her time to helping Ukrainians. She founded The project is on pause for now, she said, because the 'needs have changed of what we communicate to our politicians.' Almost three years after evacuating Kyiv in March 2022, Popova is now in her second semester of studying health science at Bunker Hill Community College. Each week, her children attend the Even as they go about day-to-day life, Popova and her children still experience anxiety and post-traumatic stress from having to 'live in the basement' due to constant bombing when the war started. Any kind of peace that may be in the future won't bring back the thousands of lives lost and impacted by the war, she said. 'Seeing the consequences of war, seeing broken lives, injured people, killed children, broken dreams and plans of people,' she said. 'Ukrainian voices should be heard, because behind every family's story, every man's life, there are many stories.' Emily Spatz can be reached at
