Latest news with #PublicGrievanceRedressalPlatform
Hans India
01-07-2025
- Politics
- Hans India
Ensure quality grievance redressal for petitioners: Collector
Puttaparthi: District Collector TS Chetan emphasized that grievances submitted by citizens must be resolved promptly and with quality, ensuring satisfaction for every petitioner who approaches with hope. He instructed officials from all departments to act swiftly and transparently. The Public Grievance Redressal Platform (PGRS) was held at the Grievance Hall in the District Collectorate on Monday. He, along with Special Deputy Collectors Vijayasaradhi, Suryanarayana, Rama Subbaiah, and RDO Suvarna, received petitions from people across the district. He stressed that officials must conduct thorough field-level inquiries, resolve issues transparently, and complete the process within the given timeline. He urged them to avoid delays, reopenings, or cases going beyond SLA, and instead ensure resolutions that satisfy the applicants. Petitions received included issues related to land disputes, ration cards, housing site allocations, and pension approvals. A total of 266 petitions were submitted: 71 from Puttaparthi, 87 from Penukonda, 75 from Dharmavaram, and 33 from Kadiri. As part of the programme, he distributed eight laptops to specially-abled students pursuing higher education, supported by the District Association for the Differently Abled and Elderly. The event was also attended by District Manager G Archana and other staff members.
The Hindu
23-06-2025
- The Hindu
Annamayya SP cautions public against cybercrimes
The Annamayya district police on Monday issued an advisory on the growing menace of cyberfraud and reiterated its commitment to timely grievance redressal. Speaking to the media here, Superintendent of Police V. Vidyasagar Naidu cautioned the public against cyberfraudsters who adopt highly deceptive strategies such as fake lottery messages, fraudulent links, and unsolicited APK files to dup people. The SP urged the public to remain vigilant, and doubly cautious on suspicious links and downloading unknown apps. He further asked them to not share sensitive information on social media platforms, besides guarding important details such as bank account details, ATM PINs, or OTPs. He advised them to reach out to the police or call the national cyber helpline at 1930 for help. Meanwhile, Additional SP (Administration) M. Venkatadri on Monday led the 'Public Grievance Redressal Platform' here at the district police office. The Additional SP instructed the police officials at the mandal and district level to focus on addressing the grievances of women, the elderly, and persons with disabilities. Mr. Venkatadri urged the public who are unable to visit district headquarters to file complaints to approach the local police stations or offices of the Deputy SPs.
Hans India
22-04-2025
- Politics
- Hans India
Officials told to prepare for ‘Poshan Pakhwada' to be held on April 23
Anantapur: District Collector Dr Vinod Kumar V, alongside Rapthadu MLA Paritala Sunitha, participated in a Public Grievance Redressal Platform at RJC Kalyana Mandapam in Prasannayanapalli village, Rapthadu mandal on Monday. During the event, 407 public petitions were received. The Collector emphasised that the programme, initiated under Chief Minister N Chandrababu Naidu's 'People First' motto, aims to efficiently address public grievances. He directed officials to respond positively to petitions and provide effective solutions, noting that similar programmes are being conducted at district, constituency, and mandal levels. To enhance communication, the Collector's Office has established a Command and Control Room and a dedicated social media team. Petitions are routed to relevant departments through this system, and action reports with photographic evidence are required from the departments. MLA Paritala Sunitha expressed satisfaction with mandal-level redressal platform, stating it brings the government closer to people. She highlighted that most petitions pertained to land disputes, drinking water, pensions, housing sites, and ration cards. As part of the event, Collector Vinod Kumar and MLA Sunitha presented a mega cheque of Rs 1,34,116 to Anantha Animuthyalu Education Society, a charitable initiative that supports underprivileged students. The Collector also made a personal donation of Rs 10,000. The Collector issued directives to ICDS officials to prepare for the upcoming 'Poshan Pakhwada' program on April 23. He instructed officials to regularly monitor Anganwadi Centers and provide sanitation reports for each panchayat and ward. A special meeting with municipal commissioners and sanitation staff is planned to discuss door-to-door waste collection, processing, equipment, and funding. He also stressed the importance of reactivating inactive RRR Centers and improving the functionality of Community Sanitary Complexes under the Swachh Bharat Mission.
