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Quadient Advances AI Capabilities to Help Organizations Power Better Customer Interactions and Revenue Growth
Quadient Advances AI Capabilities to Help Organizations Power Better Customer Interactions and Revenue Growth

Yahoo

time28-05-2025

  • Business
  • Yahoo

Quadient Advances AI Capabilities to Help Organizations Power Better Customer Interactions and Revenue Growth

Quadient (Euronext Paris: QDT), a global automation platform powering secure and sustainable business connections, announces the release of advanced AI capabilities designed for crafting and orchestrating highly personalized, omnichannel customer interactions. The extended AI is part of the latest release of Quadient Inspire, an industry-leading customer communications management (CCM) solution, and represents Quadient's continued investment in transforming the way businesses dynamically communicate with customers. New AI-driven capabilities include real-time sentiment analysis and scoring, language translation and personally identifiable information (PII) detection. The new advancements enable businesses to deliver seamless, effective and meaningful interactions to their customers while empowering employees to create and improve communications effortlessly. With the integration of advanced AI assistance, Quadient Inspire now empowers organizations to achieve up to 50% faster content creation and double communication output without increasing headcount. By guiding authors with real-time suggestions, Inspire dramatically accelerates time-to-market while improving consistency, quality and regulatory alignment across all customer communications. 'Quadient Inspire has evolved significantly, leveraging AI capabilities for faster content creation and refinement, high-level personalization, language translation and automation of sophisticated workflows,' said Robert Palmer, research VP with IDC's imaging, printing, and document solutions group. 'The latest Inspire release includes expanded cloud environment options, supporting Quadient's AnyPrem promise. Quadient continues to innovate, setting a high standard for customer communication management in an increasingly dynamic digital environment.' 'Quadient is always striving for new heights in CCM leadership, and we're excited to be reshaping the industry with the new opportunities AI and automation provide," said Chris Hartigan, chief solution officer, digital, Quadient. 'Our strategy for driving innovation is focused on elevating customer interactions, streamlining and automating workflows, discovering actionable insights, ensuring regulatory adherence and driving better business outcomes. Quadient's intelligent platform is helping businesses tackle some of the biggest mountains they face today – measuring, optimizing and driving value with intelligent, personalized customer communications.' The latest release of Quadient Inspire (R17) includes more than 300 enhancements, offering advanced content management like importing the latest InDesign and Quark files, leveraging PDF Forms support and utilizing track changes to enhance collaboration and compliance. To strengthen regulatory compliance, Inspire includes a variety of features to simplify the design of accessible communications, with an automated PDF accessibility tool that remediates legacy documents on-demand or in high-volume batches by applying accessibility templates. Additionally, the latest Quadient Inspire release supports even more cloud environments for seamless deployment. For more information on Quadient Inspire, visit: About Quadient®Quadient is a global automation platform powering secure and sustainable business connections through digital and physical channels. Quadient supports businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency and creating meaningful customer experiences. Listed in compartment B of Euronext Paris (QDT) and part of the CAC® Mid & Small and EnterNext® Tech 40 indices, Quadient shares are eligible for PEA-PME investing. For more information about Quadient, visit ContactsJoe Scolaro, Quadient Global Press Relations Manager +1 203-301-3673 jscolaro@ Kiley Ribordy, Walker Sands Senior PR Director quadientpr@ Attachment PR Quadient Inspire R17 and AI_EN_v1Error while retrieving data Sign in to access your portfolio Error while retrieving data Error while retrieving data Error while retrieving data Error while retrieving data

Quadient Advances AI Capabilities to Help Organizations Power Better Customer Interactions and Revenue Growth
Quadient Advances AI Capabilities to Help Organizations Power Better Customer Interactions and Revenue Growth

Yahoo

time28-05-2025

  • Business
  • Yahoo

Quadient Advances AI Capabilities to Help Organizations Power Better Customer Interactions and Revenue Growth

Quadient (Euronext Paris: QDT), a global automation platform powering secure and sustainable business connections, announces the release of advanced AI capabilities designed for crafting and orchestrating highly personalized, omnichannel customer interactions. The extended AI is part of the latest release of Quadient Inspire, an industry-leading customer communications management (CCM) solution, and represents Quadient's continued investment in transforming the way businesses dynamically communicate with customers. New AI-driven capabilities include real-time sentiment analysis and scoring, language translation and personally identifiable information (PII) detection. The new advancements enable businesses to deliver seamless, effective and meaningful interactions to their customers while empowering employees to create and improve communications effortlessly. With the integration of advanced AI assistance, Quadient Inspire now empowers organizations to achieve up to 50% faster content creation and double communication output without increasing headcount. By guiding authors with real-time suggestions, Inspire dramatically accelerates time-to-market while improving consistency, quality and regulatory alignment across all customer communications. 'Quadient Inspire has evolved significantly, leveraging AI capabilities for faster content creation and refinement, high-level personalization, language translation and automation of sophisticated workflows,' said Robert Palmer, research VP with IDC's imaging, printing, and document solutions group. 'The latest Inspire release includes expanded cloud environment options, supporting Quadient's AnyPrem promise. Quadient continues to innovate, setting a high standard for customer communication management in an increasingly dynamic digital environment.' 'Quadient is always striving for new heights in CCM leadership, and we're excited to be reshaping the industry with the new opportunities AI and automation provide," said Chris Hartigan, chief solution officer, digital, Quadient. 'Our strategy for driving innovation is focused on elevating customer interactions, streamlining and automating workflows, discovering actionable insights, ensuring regulatory adherence and driving better business outcomes. Quadient's intelligent platform is helping businesses tackle some of the biggest mountains they face today – measuring, optimizing and driving value with intelligent, personalized customer communications.' The latest release of Quadient Inspire (R17) includes more than 300 enhancements, offering advanced content management like importing the latest InDesign and Quark files, leveraging PDF Forms support and utilizing track changes to enhance collaboration and compliance. To strengthen regulatory compliance, Inspire includes a variety of features to simplify the design of accessible communications, with an automated PDF accessibility tool that remediates legacy documents on-demand or in high-volume batches by applying accessibility templates. Additionally, the latest Quadient Inspire release supports even more cloud environments for seamless deployment. For more information on Quadient Inspire, visit: About Quadient®Quadient is a global automation platform powering secure and sustainable business connections through digital and physical channels. Quadient supports businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency and creating meaningful customer experiences. Listed in compartment B of Euronext Paris (QDT) and part of the CAC® Mid & Small and EnterNext® Tech 40 indices, Quadient shares are eligible for PEA-PME investing. For more information about Quadient, visit ContactsJoe Scolaro, Quadient Global Press Relations Manager +1 203-301-3673 jscolaro@ Kiley Ribordy, Walker Sands Senior PR Director quadientpr@ Attachment PR Quadient Inspire R17 and AI_EN_v1Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data

Alibaba's healthcare AI model scores as high as senior-level doctors in medical exams
Alibaba's healthcare AI model scores as high as senior-level doctors in medical exams

South China Morning Post

time28-05-2025

  • Business
  • South China Morning Post

Alibaba's healthcare AI model scores as high as senior-level doctors in medical exams

Alibaba Group Holding's healthcare-dedicated artificial intelligence (AI) model, powered by its advanced Qwen series, has demonstrated capabilities equivalent to experienced doctors and is now integrated into Quark, the company's flagship consumer-facing AI assistant app. The AI model successfully passed China's medical qualification exams, achieving the 'Deputy Chief Physician' standard across 12 common medical disciplines, including general medicine, internal medicine, general surgery, obstetrics and gynaecology, and paediatric medicine, Alibaba said on Tuesday. China's medical professional certification system ranks healthcare workers across five levels, with 'Deputy Chief Physician' at the fourth-highest level. The healthcare model is powered by Alibaba's Qwen 2.5-32B foundation model, supported by extensive, high-quality data and advanced multi-stage training, the company said. Alibaba owns the South China Morning Post. Benchmark data provided by Quark indicates the healthcare model outperformed DeepSeek's R1 and V3, and OpenAI's GPT-4o, in test accuracy. It scored a 74.8 per cent accuracy rate at the 'Deputy Chief Physician' level and a 56.4 per cent accuracy rate at the top-tier 'Chief Physician' standard. The Qwen logo is displayed next to a humanoid figure. Photo: Shutterstock Images According to Alibaba, the healthcare model has been fully integrated into Quark, which automatically deploys the model when a user asks health-related questions. It has been refined for better accuracy in conjunction with hospitals and medical institutions, which are adopting the model in their own applications, the company said.

Tim Gill and Scott Miller
Tim Gill and Scott Miller

Time​ Magazine

time20-05-2025

  • Politics
  • Time​ Magazine

Tim Gill and Scott Miller

Before he left office in January, former President Joe Biden awarded Tim Gill the Presidential Medal of Freedom in recognition of his decades of work on behalf of marriage equality and other LGBTQ+ rights-related causes. With the fortune he made as founder of software maker Quark, Gill helped fund the litigation that led to Massachusetts becoming the first state to recognize same-sex marriage in 2004 and the case that resulted in the Supreme Court's 2015 decision making it legal nationwide. The main vehicle for Gill's philanthropy is the Gill Foundation, which he co-chairs with his husband Scott Miller, a former U.S. ambassador to Switzerland. Since its inception in 1994, the foundation has made grants totaling about $447 million, recently funding state lawsuits to protect marriage equality and to uphold bans on conversion therapy, including a Colorado case, Chiles v. Salazar, that the U.S. Supreme Court has agreed to hear in its fall 2025 term. Gill says he's learned to accept that the pace of change can be slow: 'We understand there will be setbacks but we think that over time we will make incremental progress toward a freer and more fair world.' Adds Miller, 'It's always fun to have the big wins at the federal level but first and foremost you have to make the change in the states in small ways that may affect fewer people but will help move the ball forward.'

Alibaba shares drop 4% in premarket trading after big profit miss
Alibaba shares drop 4% in premarket trading after big profit miss

CNBC

time15-05-2025

  • Business
  • CNBC

Alibaba shares drop 4% in premarket trading after big profit miss

Alibaba shares fell on Thursday after the Chinese e-commerce giant missed earnings expectations for its fiscal fourth quarter on both the top and bottom line. Shares were down 4% in premarket trade in the U.S. at 5:51 a.m. ET. Here's how Alibaba did in its fiscal fourth quarter ended March versus LSEG estimates: While falling short of analyst expectations, revenue was nevertheless up 7% year-on-year. Investors will be looking at whether macroeconomic volatility has affected consumer sentiment in China. Washington's trade war with Beijing has created uncertainty in the world's second-largest economy, which has seen huge tariffs slapped on each other from both sides during the latest quarter in which Alibaba reported. Both sides agreed to suspend most tariffs on each other's goods this month. Over the last few months, China has also introduced policies to spur consumption and consumer purchases. In a move to boost purchases on its Tmall and Taobao platforms, Alibaba extended a partnership with Rednote, or Xiaohongshu, an Instagram-like service in China. The deal allows Taobao links to be embedded in Rednote posts, so users can be taken directly to a product shopping page. Investors are also focused on Alibaba's efforts in artificial intelligence, where it has become a leading player domestically and globally. In April, the Hangzhou-headquartered company launched the latest version of its open source large language model, Qwen 3, which is being used to power Alibaba's AI assistant Quark. AI competition in China is red hot and was exacerbated by DeepSeek's innovative model launched earlier this year. Chinese tech giant Tencent meanwhile on Tuesday announced a 91% year-on-year rise in capital expenditures in the first quarter, driven by investments in AI.

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