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Hans India
02-07-2025
- Business
- Hans India
RailOne: Indian Railways Launches Unified Super App for Ticket Booking, Tracking, and More
In a move aimed at enhancing convenience and digital accessibility for railway passengers, Indian Railways has officially launched RailOne, a comprehensive new mobile app that brings multiple services under a single umbrella. Unveiled by Railway Minister Ashwini Vaishnaw, the app was introduced on the occasion of the 40th Foundation Day of the Centre for Railway Information Systems (CRIS) in New Delhi. Here are 10 key highlights about the new RailOne app: A Unified Digital Experience:RailOne serves as an all-in-one solution for Indian Railways passengers, combining features previously spread across different apps. From ticket booking to real-time tracking and complaint resolution, it centralizes the entire railway experience into one streamlined platform. An Evolution of Swarail:Rather than a brand-new concept, RailOne is a revamped and renamed version of the Swarail App, which was previously in its pilot phase. It now comes with improved functionality and full availability across Android and iOS devices. Combining Multiple Railway Services:The app integrates key services from popular platforms such as IRCTC Rail Connect, UTSonMobile, NTES, Rail Madad, and Food on Track—providing a seamless experience for ticketing, food orders, and assistance. Reserved and Unreserved Ticket Booking:Users can now book both reserved and unreserved tickets via the RailOne app. IRCTC continues to manage reserved ticketing, but RailOne provides a unified login experience—users can sign in using their existing IRCTC credentials, without the need to register again. Live Train Tracking:RailOne offers real-time train location tracking, including platform numbers and delay estimates, helping travellers plan better and avoid confusion during their journey. Built-in R-Wallet Support:The app includes R-Wallet, Indian Railways' proprietary digital wallet. Passengers can avail a 3% discount on unreserved ticket bookings when using R-Wallet, with secure biometric or mPIN authentication. Complete Travel Support Suite:Additional features include PNR status updates, booking history, coach position, on-seat food delivery, porter services, last-mile taxi bookings, and refund management for cancellations or missed trains. Accessible and Multilingual Interface:To cater to India's diverse passenger base, the RailOne app features a simple user interface and supports multiple Indian languages, making it more user-friendly for travelers from various regions. Ready for the New PRS Rollout:RailOne's launch sets the stage for the upcoming Passenger Reservation System (PRS) revamp, scheduled for release by December 2025. The new PRS will offer enhanced scalability and a broader range of booking options. How to Get the App:RailOne is available for download on both Google Play Store and Apple App Store. Once installed, users can log in with their IRCTC credentials or create a new profile. The app's homepage provides direct access to all services. With the launch of RailOne, Indian Railways is taking a major step toward digital transformation, ensuring convenience, connectivity, and customer satisfaction—all from a single app.
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Business Standard
02-07-2025
- Business
- Business Standard
RailOne super app launched: How to book IRCTC tickets, track trains & more
In a move to make train travel more seamless and user-friendly, Indian Railways has introduced a new 'SuperApp' called RailOne. This all-in-one platform consolidates all railway services into a single app, aiming to simplify travel for India's 7 billion annual railway passengers. The RailOne app offers a unified solution for all your travel needs. Available on both the Google Play Store and Apple App Store, the app enables users to easily book tickets, order food on board, check train status, track PNR status, and more—all within one interface. RailOne – Unified experience for railway passengers For years, train travellers, particularly those from rural or semi-urban regions, have been using multiple apps to manage bookings, check live train updates, and lodge complaints. The RailOne app eliminates that complexity by offering a single sign-on feature. This allows users to access all key services without logging into different platforms repeatedly. 'This app brings together services previously available on multiple Indian Railways apps into a single, easy-to-use interface,' said the Ministry of Railways at the launch. The app uses an OTP-based single sign-in system for quick and secure access. RailOne App: One app, multiple features RailOne is a rebranded and upgraded version of the SwaRail App, which was rolled out a month ago. Since then, the app has already seen over 1 lakh downloads on the Play Store. Key features of the RailOne app include: Booking reserved and general tickets Live train tracking and coach position Onboard food ordering Parcel and cargo enquiries Access to R-Wallet for payments Lodging complaints via Rail Madad The app also includes a 'Do You Know' trivia section that provides interesting facts about Indian Railways, such as details about the first passenger train or India's longest railway route. Users can select between Hindi and English as their preferred language for app usage. How to get started with the RailOne app? Here are the simple steps to use the RailOne app: Download it from the Play Store or App Store Register using a mobile number or log in with your Rail Connect or UTS credentials Browse features like ticket booking, train search, coach position, order food, parcel inquiry, and more The app interface is designed to be intuitive and user-friendly, catering to both tech-savvy users and first-time digital passengers. Indian Railways: Three major upgrades to train ticket booking in 2025 Along with the RailOne launch, Indian Railways is also upgrading its ticketing and reservation system with three major reforms to enhance efficiency and passenger convenience: 1. Advanced chart preparation (8 Hours before departure) Existing charting time is 4 hours before departure Now, charts will be prepared 8 hours in advance For trains departing before 2:00 PM, charts will be finalised at 9:00 PM the previous night This will help passengers know their waitlist status earlier and plan accordingly 2. Tatkal bookings are only for verified users Starting July 1, 2025, Tatkal tickets will only be available to verified users Verification will be done via OTP-based authentication Users must verify their identity using Aadhaar or DigiLocker documents Full rollout expected by the end of July 2025 3. Enhanced reservation system (Coming December 2025) Being developed by CRIS (Centre for Railway Information Systems) System capacity to increase tenfold Able to handle 150,000 reservations per minute Capable of processing 4 million enquiries per minute Support for a multilingual user interface Special booking features for Divyangjan (persons with disabilities), students, and patients Final Thoughts With the launch of the RailOne app and major enhancements to its booking infrastructure, Indian Railways is taking a significant step toward digitising and modernising train travel across the country. Whether it's booking a Tatkal ticket, ordering food, or checking live train updates, passengers can now access everything in one place, making train journeys more convenient and connected than ever before.
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Business Standard
02-07-2025
- Business
- Business Standard
All about RailOne, one-stop super app for various railway services
Indian Railways has launched a 'super app' called RailOne to consolidate all major services under one platform that it says will end the need of using different platforms. One app, multiple functions Passengers relied on multiple apps for booking tickets, checking train status, giving feedback and other purposes. RailOne seeks to change that. Here's what passengers can do with RailOne: -Purchase platform tickets -View coach positions -Register complaints via Rail Madad -Submit travel feedback -Access e-catering and inquiry services -Unified access and login RailOne offers a single sign-on feature, meaning passengers need not remember different login credentials for separate railway apps. Users can log in with existing IRCTC Rail Connect or UTSonMobile credentials. Key features include: -Easy login via mPIN or biometric authentication -Integration with R-Wallet, the railway's digital wallet -Guest login for quick enquiries via mobile OTP -Minimal registration process for new users -Available on all platforms RailOne is available on Android Play Store and iOS App Store. The interface has been kept clean and simple to make navigation easier for users of all ages, said Railways. Authorised and integrated RailOne is authorised by IRCTC, much like other third-party travel booking apps. It brings both core and value-added services into one platform, offering convenience while helping reduce mobile storage usage. What does this mean for passengers? This initiative is part of Indian Railways' broader digital upgrade, which also includes enhancements to the passenger reservation system, a shift to Aadhaar-authenticated Tatkal bookings, and faster chart preparations. The RailOne app can be seen as the foundation for more integrated and user-friendly railway services in the coming months. As the number of digital rail users continues to grow, RailOne could become the go-to app for Indian travellers, offering all-in-one convenience at their fingertips.
Indian Express
01-07-2025
- Business
- Indian Express
Cabinet approves four-laning of key section on NH-87 linking Rameswaram
The Union Cabinet Tuesday approved the four-laning of the 46.7-km Paramakudi- Ramanathapuram section of NH-87 in Tamil Nadu at a cost of `1,853 crore. The project is part of the Madurai-Dhanushkodi corridor, which connects the religious centres of Madurai and Rameswaram. The stretch between Madurai and Paramakudi is already four-lane, while a Detailed Project report (DPR) is under preparation for the section from Ramanathapuram to Dhanushkodi. A senior official of the Ministry of Road Transport and Highways (MoRTH) said the four laning of the Paramakudi-Ramanathapuram section will increase the average speed of vehicles by 67% (from 48 kmph to 80 kmph) and reduce travel time by 40% (from 60 minutes to 30 minutes). 'Currently, the connectivity between Madurai, Paramakudi, Ramanathapuram, Mandapam, Rameshwaram, and Dhanushkodi is dependent on the existing 2-lane NH-87 and associated State Highways, which experience significant congestion due to high traffic volumes…,' the Ministry said in a statement. The project will connect with five major National Highways namely NH-38, NH-85, NH-36, NH-536, and NH-32 and three State Highways SH-47, SH-29 and SH-34, which will ensure seamless connectivity across logistics nodes of southern Tamil Nadu and strengthen movement of freight to Rameswaram. 'The project will generate 8.4 lakh man-days direct and 10.5 lakh man-days indirect employment. The annual average daily traffic is estimated at 12,700 passenger car units (PCU),' the statement said. Officials said the Paramakudi-Ramanathapuram project will be in Hybrid Annuity Model, a variant of PPP. From ticketing, PNR enquiry, food on train to RailMadad services, the RailOne app was launched as a one-stop solution for all passenger services by Railways Minister Ashwini Vaishnaw Tuesday. The app integrates services spread across different apps into a single platform for reserved, unreserved and platform ticket bookings, live train tracking, grievance redressal mechanism through RailMadad, PNR enquiry and e-catering. Officials said that 3% discount will be offered on unreserved tickets purchased through R-Wallet. Dheeraj Mishra is a Principal correspondent with The Indian Express, Business Bureau. He covers India's two key ministries- Ministry of Railways and Ministry of Road Transport & Highways. He frequently uses the Right to Information (RTI) Act for his stories, which have resulted in many impactful reports. ... Read More
Time of India
27-05-2025
- Business
- Time of India
SwaRail App Launched: IRCTC'S one-stop solution for all your railway travel needs
In a bid to make railway travel more convenient, the Indian Railway Catering and Tourism Corporation ( IRCTC ) has launched a new mobile application called SwaRail. The app is available for both Android and iOS users. It will offer services like ticket booking, live train tracking, food ordering and complaint management. The app is developed by the Centre for Railway Information Systems (CRIS). SwaRail is currently in early access, with full features already live and more enhancements on the way. Let's have a quick look at the features of the app: SwaRail is designed to be more than just a ticket booking tool. It's a comprehensive travel assistant for railway passengers across India. The app allows users to: Book Reserved, Unreserved, and Platform tickets Track live train status and train delays View PNR status and coach positions Order food from partner vendors during journeys Submit refund requests for canceled or missed trains Raise complaints or give feedback through the Rail Madad feature This wide range of services eliminates the need for multiple railway-related apps and provides a unified platform for better travel planning. Early Access, Full Functionality Even though SwaRail is currently in its early access phase, it delivers a fully functional experience. Existing IRCTC users can simply log in with their current credentials, while new users can register directly through the app. The platform supports multiple Indian languages, making it accessible to passengers from diverse regions. The app includes a 'My Account' section, allowing users to edit personal details, check booking history, and manage preferences. A key highlight is the built-in R-Wallet, a digital wallet for quick and secure payments within the app. This simplifies transactions for bookings, food orders, and other in-app services. How to Book a Ticket on SwaRail Download and log in using your IRCTC account (or register as a new user). Navigate to the 'Journey Planner', where you can choose between Reserved, Unreserved, or Platform tickets. Enter travel details such as departure and arrival stations, date, class, and quota. Browse the list of available trains and seat options. Fill in passenger details, review the journey summary, and proceed to payment. Payments can be made through R-Wallet, UPI, debit/credit cards, or net banking, with the app clearly displaying any applicable convenience fees. Once the booking is confirmed, tickets are accessible under 'My Bookings', where users can view, share, or email them. Railway Digitalization SwaRail is a significant leap in IRCTC's mission to digitalize and modernize railway travel in India. With a clean interface, easy navigation, and a wide range of practical tools, the app is positioned to become a go-to travel companion for millions of Indian railway users. As updates roll out and features continue to expand, SwaRail is expected to transform how people plan, manage, and enjoy their train journeys — offering a smarter, simpler, and more connected travel experience. One step to a healthier you—join Times Health+ Yoga and feel the change
