Latest news with #RajeshGanesan
Scoop
11-06-2025
- Business
- Scoop
A/NZ AI Anxiety Remains Despite Broad Recognition Of Value: ManageEngine Study
Press Release – ManageEngine Nearly two-thirds of respondents believe organisations cannot afford to ignore AI despite 57 per cent expressing some anxiety. Sydney, AUSTRALIA — 11 June, 2025 — ManageEngine, a division of Zoho Corporation and leading provider of enterprise IT management solutions, today announced results from its study, Navigating AI anxiety: A/NZ organisations in 2025. The study, which consisted of more than 300 IT decision-makers and professionals across Australia and New Zealand (A/NZ), reveals a growing tension between enthusiasm for AI and anxiety over its implementation. Nearly two-thirds (63 per cent) of respondents believe they can't afford to ignore AI, highlighting the technology's growing influence in shaping business strategy and competitiveness. Yet, more than half (57 per cent) also admit to feeling anxious about integrating AI into their operations, citing a lack of skills, resources, and clarity around its long-term impact. This study, commissioned by ManageEngine and conducted by Telsyte, gathered insights from 300 ICT professionals and decision-makers across small-to-medium businesses (SMBs) and large enterprises. AI anxiety hits the workforce The findings reveal that AI is seen as a critical driver of efficiency (49 per cent), better customer experience (48 per cent), enhanced cybersecurity (44 per cent), and cost reduction (42 per cent). However, this level of adoption is also triggering significant anxiety about job security, the adoption of new technologies, and the challenge of keeping pace with AI advances among employees. The impact of this transition is becoming increasingly apparent. More than half of the respondents (59 per cent) report frequent stress when it comes to keeping pace with AI advancements, with a similar percentage feeling less secure about their jobs. Over a third (34 per cent) say this pressure makes them more hesitant to adopt new technologies altogether, despite 76 per cent of respondents acknowledging clear benefits from using AI in the workplace. Organisations respond, but is it enough? Seventy percent of respondents believe their organisations have been effective in addressing employee stress. Despite this, nearly half (43 per cent) of respondents say they will need a clearer, more comprehensive plan to manage the impact of AI, and 52 per cent revealed that more training, resources, and communication are essential. Similarly, 51 per cent are calling for stronger ethical guidelines and more human oversight in AI applications. 'The AI adoption is clearly underway across Australia and New Zealand, said Rajesh Ganesan CEO at ManageEngine. While it is encouraging to see organisations already have good adoption of AI, it is both surprising and concerning to see the skill gap being the biggest barrier to fully leveraging AI. Organisations must invest in that area to not only see the RoI but also to ensure it does not open backdoors and additional vectors for attacks. Simply deploying AI is not enough anymore—organisations must consider implementing AI in a manner that supports outcomes that are employee centric.' Other Key Findings In terms of AI implementation, enterprises in A/NZ are slightly ahead, with 95 per cent adoption compared to 89 per cent among SMBs. The majority (97 per cent) of A/NZ respondents say they lack some form of AI skills, highlighting the need for upskilling in integrations, machine learning, and model training. 75 per cent of ICT professionals and leaders surveyed are confident in their organisation's mandates and policies in ensuring the ethical use of AI. As organisations across A/NZ continue to adapt and evolve, this report highlights the need for an employee-centric AI integration approach. The full report, Navigating AI anxiety: A/NZ organisations in 202 5, is available for download here. About ManageEngine ManageEngine is a division of Zoho Corporation and a leading provider of IT management solutions for organizations across the world. With a powerful, flexible, and AI-powered digital enterprise management platform, we help businesses get their work done from anywhere and everywhere—better, safer, and faster. To learn more, visit
Scoop
11-06-2025
- Business
- Scoop
A/NZ AI Anxiety Remains Despite Broad Recognition Of Value: ManageEngine Study
Press Release – ManageEngine Nearly two-thirds of respondents believe organisations cannot afford to ignore AI despite 57 per cent expressing some anxiety. Sydney, AUSTRALIA — 11 June, 2025 — ManageEngine, a division of Zoho Corporation and leading provider of enterprise IT management solutions, today announced results from its study, Navigating AI anxiety: A/NZ organisations in 2025. The study, which consisted of more than 300 IT decision-makers and professionals across Australia and New Zealand (A/NZ), reveals a growing tension between enthusiasm for AI and anxiety over its implementation. Nearly two-thirds (63 per cent) of respondents believe they can't afford to ignore AI, highlighting the technology's growing influence in shaping business strategy and competitiveness. Yet, more than half (57 per cent) also admit to feeling anxious about integrating AI into their operations, citing a lack of skills, resources, and clarity around its long-term impact. This study, commissioned by ManageEngine and conducted by Telsyte, gathered insights from 300 ICT professionals and decision-makers across small-to-medium businesses (SMBs) and large enterprises. AI anxiety hits the workforce The findings reveal that AI is seen as a critical driver of efficiency (49 per cent), better customer experience (48 per cent), enhanced cybersecurity (44 per cent), and cost reduction (42 per cent). However, this level of adoption is also triggering significant anxiety about job security, the adoption of new technologies, and the challenge of keeping pace with AI advances among employees. The impact of this transition is becoming increasingly apparent. More than half of the respondents (59 per cent) report frequent stress when it comes to keeping pace with AI advancements, with a similar percentage feeling less secure about their jobs. Over a third (34 per cent) say this pressure makes them more hesitant to adopt new technologies altogether, despite 76 per cent of respondents acknowledging clear benefits from using AI in the workplace. Organisations respond, but is it enough? Seventy percent of respondents believe their organisations have been effective in addressing employee stress. Despite this, nearly half (43 per cent) of respondents say they will need a clearer, more comprehensive plan to manage the impact of AI, and 52 per cent revealed that more training, resources, and communication are essential. Similarly, 51 per cent are calling for stronger ethical guidelines and more human oversight in AI applications. 'The AI adoption is clearly underway across Australia and New Zealand, said Rajesh Ganesan CEO at ManageEngine. While it is encouraging to see organisations already have good adoption of AI, it is both surprising and concerning to see the skill gap being the biggest barrier to fully leveraging AI. Organisations must invest in that area to not only see the RoI but also to ensure it does not open backdoors and additional vectors for attacks. Simply deploying AI is not enough anymore—organisations must consider implementing AI in a manner that supports outcomes that are employee centric.' Other Key Findings In terms of AI implementation, enterprises in A/NZ are slightly ahead, with 95 per cent adoption compared to 89 per cent among SMBs. The majority (97 per cent) of A/NZ respondents say they lack some form of AI skills, highlighting the need for upskilling in integrations, machine learning, and model training. 75 per cent of ICT professionals and leaders surveyed are confident in their organisation's mandates and policies in ensuring the ethical use of AI. As organisations across A/NZ continue to adapt and evolve, this report highlights the need for an employee-centric AI integration approach. The full report, Navigating AI anxiety: A/NZ organisations in 202 5, is available for download here. About ManageEngine ManageEngine is a division of Zoho Corporation and a leading provider of IT management solutions for organizations across the world. With a powerful, flexible, and AI-powered digital enterprise management platform, we help businesses get their work done from anywhere and everywhere—better, safer, and faster. To learn more, visit
Techday NZ
11-06-2025
- Business
- Techday NZ
AI boosts business in ANZ, but staff anxiety & skill gaps grow
A recent study of organisations in Australia and New Zealand has found that while artificial intelligence is widely regarded as essential for business success, its rapid adoption is generating notable anxiety among employees. The research, commissioned by ManageEngine and conducted by Telsyte, surveyed over 300 IT decision-makers and professionals across both small-to-medium businesses and large enterprises in the region. Competing attitudes According to the report, nearly two-thirds (63 per cent) of respondents believe that organisations cannot afford to ignore AI as it becomes increasingly integral to business strategy and competitiveness. Despite this, more than half (57 per cent) confessed to feeling uneasy about implementing AI in their operations, citing uncertainties surrounding required skills, available resources, and its long-term implications. Respondents identified several advantages of AI, with 49 per cent highlighting improved efficiency, 48 per cent better customer experience, 44 per cent enhanced cybersecurity, and 42 per cent citing cost reduction as key benefits. Nevertheless, these opportunities are also paired with greater concerns about workforce stability and the pace of technological change. Workforce pressure The study found that the impact of these changes is already noticeable in the workplace. More than half (59 per cent) of those surveyed reported feeling frequent stress over keeping pace with AI's advancement, while a similar proportion said it had reduced their sense of job security. Significantly, 34 per cent of respondents indicated that this pressure has made them less willing to adopt new technologies, although a substantial 76 per cent acknowledged the clear benefits of utilising AI at work. Organisational response Seventy per cent of respondents believe their organisations have worked effectively to address employee stress related to AI. However, concerns remain about the sufficiency of these efforts. Nearly half (43 per cent) indicated a need for a more comprehensive strategy for managing AI's impact, with 52 per cent calling for additional training, resources, and communication. Similarly, 51 per cent of participants advocated for stronger ethical guidelines and increased human oversight in the deployment of AI applications. "The AI adoption is clearly underway across Australia and New Zealand, said Rajesh Ganesan CEO at ManageEngine. While it is encouraging to see organisations already have good adoption of AI, it is both surprising and concerning to see the skill gap being the biggest barrier to fully leveraging AI. Organisations must invest in that area to not only see the RoI but also to ensure it does not open backdoors and additional vectors for attacks. Simply deploying AI is not enough anymore—organisations must consider implementing AI in a manner that supports outcomes that are employee centric." Implementation and skills The survey revealed that large enterprises in Australia and New Zealand are slightly ahead in AI adoption, with 95 per cent implementation compared to 89 per cent among small-to-medium businesses. However, a pronounced skills gap remains, as 97 per cent of respondents stated they lacked some form of AI competency, particularly in areas such as integrations, machine learning, and model training. Three-quarters of ICT professionals and leaders reported confidence in their organisation's frameworks to ensure the ethical use of AI, yet the survey points to an ongoing need for both continuous upskilling and the reinforcement of ethical standards as deployments grow. The report underlines that as organisations in the region continue to integrate AI into their operations, it is essential for approaches to be employee-centric—balancing the benefits of technological progress with the need to support workforce stability and development.
Scoop
10-06-2025
- Business
- Scoop
A/NZ AI Anxiety Remains Despite Broad Recognition Of Value: ManageEngine Study
Sydney, AUSTRALIA — 11 June, 2025 — ManageEngine, a division of Zoho Corporation and leading provider of enterprise IT management solutions, today announced results from its study, Navigating AI anxiety: A/NZ organisations in 2025. The study, which consisted of more than 300 IT decision-makers and professionals across Australia and New Zealand (A/NZ), reveals a growing tension between enthusiasm for AI and anxiety over its implementation. Nearly two-thirds (63 per cent) of respondents believe they can't afford to ignore AI, highlighting the technology's growing influence in shaping business strategy and competitiveness. Yet, more than half (57 per cent) also admit to feeling anxious about integrating AI into their operations, citing a lack of skills, resources, and clarity around its long-term impact. This study, commissioned by ManageEngine and conducted by Telsyte, gathered insights from 300 ICT professionals and decision-makers across small-to-medium businesses (SMBs) and large enterprises. AI anxiety hits the workforce The findings reveal that AI is seen as a critical driver of efficiency (49 per cent), better customer experience (48 per cent), enhanced cybersecurity (44 per cent), and cost reduction (42 per cent). However, this level of adoption is also triggering significant anxiety about job security, the adoption of new technologies, and the challenge of keeping pace with AI advances among employees. The impact of this transition is becoming increasingly apparent. More than half of the respondents (59 per cent) report frequent stress when it comes to keeping pace with AI advancements, with a similar percentage feeling less secure about their jobs. Over a third (34 per cent) say this pressure makes them more hesitant to adopt new technologies altogether, despite 76 per cent of respondents acknowledging clear benefits from using AI in the workplace. Organisations respond, but is it enough? Seventy percent of respondents believe their organisations have been effective in addressing employee stress. Despite this, nearly half (43 per cent) of respondents say they will need a clearer, more comprehensive plan to manage the impact of AI, and 52 per cent revealed that more training, resources, and communication are essential. Similarly, 51 per cent are calling for stronger ethical guidelines and more human oversight in AI applications. "The AI adoption is clearly underway across Australia and New Zealand, said Rajesh Ganesan CEO at ManageEngine. While it is encouraging to see organisations already have good adoption of AI, it is both surprising and concerning to see the skill gap being the biggest barrier to fully leveraging AI. Organisations must invest in that area to not only see the RoI but also to ensure it does not open backdoors and additional vectors for attacks. Simply deploying AI is not enough anymore—organisations must consider implementing AI in a manner that supports outcomes that are employee centric." Other Key Findings In terms of AI implementation, enterprises in A/NZ are slightly ahead, with 95 per cent adoption compared to 89 per cent among SMBs. The majority (97 per cent) of A/NZ respondents say they lack some form of AI skills, highlighting the need for upskilling in integrations, machine learning, and model training. 75 per cent of ICT professionals and leaders surveyed are confident in their organisation's mandates and policies in ensuring the ethical use of AI. As organisations across A/NZ continue to adapt and evolve, this report highlights the need for an employee-centric AI integration approach. The full report, Navigating AI anxiety: A/NZ organisations in 202 5, is available for download here. About ManageEngine ManageEngine is a division of Zoho Corporation and a leading provider of IT management solutions for organizations across the world. With a powerful, flexible, and AI-powered digital enterprise management platform, we help businesses get their work done from anywhere and everywhere—better, safer, and faster. To learn more, visit
Time of India
10-06-2025
- Business
- Time of India
SaaS looking beyond North America to openings in developing regions: Zoho executive
Live Events The software-as-a-service (SaaS) industry is increasingly looking at diversifying outside North America, not just because of tariff-related uncertainties and a slowdown in developed markets, but also due to opportunities emerging from digitisation in developing regions which are typically underserved by large technology firms, a senior Zoho Corp executive like India and Latin America, for instance, are growing at double the rate of the global average, said Rajesh Ganesan , chief executive of Zoho's enterprise IT management solutions arm, ManageEngine 'The revenue share or the momentum of growth from North America, from the UK, Canada, Australia sort of slowed down in calendar year 2023 and 2024,' Ganesan told ET, adding that regions like India, the Middle East, Latin America and Southeast Asia drove the growth for the company over the past two is also a growing opportunity in riding the 'compliance wave' as IT systems have to align with an increasing number of digital privacy regulations, from the European Union's General Data Protection Regulation to India's Digital Personal Data Protection Act and Brazil's General Data Protection it comes to AI, there is a lot of interest from enterprises, but adoption of the technology still lags because of unclear use cases alongside regulatory uncertainties and a lack of techniques for ensuring access control and traceability of data in existing models, Ganesan this is solved, sensitive sectors like BFSI, healthcare and pharmaceuticals will find it hard to take the leap with AI despite the potential benefits, he will not 'die' because of AI, he said; however, the way SaaS is architected will have to evolve to adapt to the new realities, said Ganesan."Now, in addition to humans, you are going to have a lot of autonomous AI agents, so you need to change the architect of your SaaS applications to be able to deal with the situation. That is the reality, and for which the clarity doesn't exist today,' he said.
