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Daily Mirror
4 days ago
- Daily Mirror
Hidden phone charge costing Brits who visit popular holiday destination £300
Those headed to this popular European beach destination this summer need to be careful as social media users warn of an unexpected phone charge which could set you back hundreds of pounds Brits heading to Corfu have been warned to be the lookout this summer for a hidden network charge – which could hit them before they've even left the airport. Worse still, it could even cost them hundreds. Instead of unwinding, tourists have been left confused after receiving a 'Welcome to Albania' text message upon arrival at their island destination - despite Corfu being a part of Greece. As reported by the Daily Mail, an employee from MailOnline recently holidayed at the popular holiday destination. He shared a text he received upon landing, which came from a service named 'Rate Advice.' It reads: "Welcome to Albania! Calls, texts and data in Albania are chargeable and do not come out of your standard allowances or UK data add-ons. Roam Beyond data add-ons for this destination are available in the iD Mobile app for as little as GBP5.00. "If you haven't already purchased a Roam Beyond data add-on, it will cost GBP1.50 per MB. Minutes and texts are not included , and will cost GBP0.60 per text to roam. To protect you from excessive charges, a GBP45.00 roaming data cap is in place." The issue arises from Corfu's proximity to Albania. Despite being located in Greece, it lies relatively close (30 miles) to Ksamil, a small beachside village in the Albanian Riviera. Due to its location, the strength of Albanian mobile phone signals from the coast can cause phones to connect to them automatically. This can occur even when the user is in a completely different country. Aside from causing confusion, this mix-up can end up costing tourists – which is why unfortunate holidaymakers jumped on social media over the summer to warn others of unexpected charges. Steve Moore, from Chesterfield, came on to the popular Facebook group, We Love Sidari, to complain about his experience. He wrote: "I arrived Sunday, usual welcome text to Corfu charges just the same as UK - 2 days later message welcome to Albania this is your charges." He continued: "Wow what a rip off, phoned company and after 45 mins of conversation was told the network must of changed to a different mast. You need to keep an eye on it otherwise it will cost you a lot." A second Facebook user also chimed in, pointing out that appears to happen in specific parts of the island. 'Only if you go to the east of the island,' they wrote. 'I did that mistake while on a quad. Using google maps. £128 to drive up road lol.' A third added, 'We got caught out £298 bill when we got home.' So, how do you avoid these charges? Travellers are urged to either contact their provider regarding the situation, switch off 'roaming' or manually select a Greek network in their phone's settings - rather than relying on automatic network selection. As one Facebook commenter advised: 'All you do is let your phone set it's paired Greek network automatically when you arrive on the island at the airport. Once it's selected the correct Greek network, go into your settings and turn OFF 'automatically select network'.' They added: 'This means your phone will not hunt for or connect to anything else other than your correct Greek network.' Although, they warned users to remember to switch it back once they return to the UK. To avoid these charges, Georgia Brivida, from the international SIM provider Sim Local, has urged Brits to switch off the 'autoplay' feature on their phones before boarding their next flight. She revealed that the setting could quietly drain data and lead to a significant phone bill, in many cases without users even noticing. She explained: "Autoplay is a feature that automatically plays videos as you scroll through apps like Instagram, TikTok, Facebook and YouTube, often without you even tapping play."
The Irish Sun
17-07-2025
- The Irish Sun
Warning to Brit tourists over ‘hidden' charge that could cost you £300 before even stepping out of airport
BRITISH holidaymakers are being warned of a 'hidden' roaming charge that could leave you up to £300 out of pocket. Corfu, in the northwestern corner of Greece, lies just 48km from the Albanian coast. Advertisement 3 Corfu sits close to the Albanian coast – strong signals from across the border can reach parts of the island, especially on the eastern side Credit: Alamy 3 This can cause some phones to automatically connect to Albanian networks—even though tourists haven't left Greece Credit: Alamy Because of this, strong mobile signals from across the border can reach parts of the island, especially on the eastern side. This can cause some phones to automatically connect to Albanian networks—even though tourists haven't left Greece. As a result, many holidaymakers have reported receiving a confusing 'Welcome to Albania' text shortly after landing at Corfu Airport, which in some cases has led to unexpected roaming charges and hefty phone bills. One traveller shared a message received from a service called Rate Advice, which read: 'Welcome to Albania! Calls, texts and data in Albania are chargeable and do not come out of your standard allowances or UK data add-ons.' Advertisement Read more on Travel Charges can be as high as £1.50 per MB of data, with a roaming cap of £45 – but many users report blowing past that limit if not careful reports MailOnline. Several tourists have taken to social media to warn others. Steve Moore, from Chesterfield, wrote on Facebook: 'I arrived Sunday, usual welcome text to Corfu charges just the same as UK – 2 days later message 'Welcome to Albania' this is your charges. "Wow what a rip off… was told the network must have changed to a different mast.' Advertisement Most read in News Travel Another Facebook user added: 'Only if you go to the east of the island. I did that mistake while on a quad. "Using Google Maps. £128 to drive up road lol.' A third warned: 'We got caught out – £298 bill when we got home.' To avoid these charges, Brits are being urged to manually select a Greek mobile network upon arrival. Advertisement Turn this off now One traveller advised: 'All you do is let your phone set its paired Greek network automatically when you arrive on the island at the airport. "Once it's selected the correct Greek network, go into your settings and turn OFF 'automatically select network'. "This means your phone will not hunt for or connect to anything else other than your correct Greek network.' Others recommend turning off roaming completely and relying on Wi-Fi in hotels, bars, and restaurants. Advertisement 'We keep our roaming off at all times and just Some have even reported successfully challenging the charges with their network provider afterwards, though this is not guaranteed. The warning comes as travel experts highlight other mobile settings that could leave travellers out of pocket. Georgia Brivida, from international SIM provider Sim Local, says one commonly overlooked feature is autoplay – which automatically plays videos on apps like TikTok, Instagram and Facebook. Advertisement She warns this can quietly use large amounts of data, especially when abroad. 'Autoplay is a feature that automatically plays videos as you scroll through apps like Instagram, TikTok, Facebook and YouTube, often without you even tapping play,' she said. To avoid any nasty surprises, travellers are being urged to check their mobile settings before flying – and stay alert to unexpected network switches, especially when close to international borders. 3 Some have even reported successfully challenging the charges with their network provider afterwards, though this is not guaranteed Credit: Alamy Advertisement
The Sun
17-07-2025
- The Sun
Warning to Brit tourists over ‘hidden' charge that could cost you £300 before even stepping out of airport
BRITISH holidaymakers are being warned of a 'hidden' roaming charge that could leave you up to £300 out of pocket. Corfu, in the northwestern corner of Greece, lies just 48km from the Albanian coast. 3 3 Because of this, strong mobile signals from across the border can reach parts of the island, especially on the eastern side. This can cause some phones to automatically connect to Albanian networks—even though tourists haven't left Greece. As a result, many holidaymakers have reported receiving a confusing 'Welcome to Albania' text shortly after landing at Corfu Airport, which in some cases has led to unexpected roaming charges and hefty phone bills. One traveller shared a message received from a service called Rate Advice, which read: 'Welcome to Albania! Calls, texts and data in Albania are chargeable and do not come out of your standard allowances or UK data add-ons.' Charges can be as high as £1.50 per MB of data, with a roaming cap of £45 – but many users report blowing past that limit if not careful reports MailOnline. Several tourists have taken to social media to warn others. Steve Moore, from Chesterfield, wrote on Facebook: 'I arrived Sunday, usual welcome text to Corfu charges just the same as UK – 2 days later message 'Welcome to Albania' this is your charges. "Wow what a rip off… was told the network must have changed to a different mast.' Another Facebook user added: 'Only if you go to the east of the island. I did that mistake while on a quad. "Using Google Maps. £128 to drive up road lol.' A third warned: 'We got caught out – £298 bill when we got home.' To avoid these charges, Brits are being urged to manually select a Greek mobile network upon arrival. Turn this off now One traveller advised: 'All you do is let your phone set its paired Greek network automatically when you arrive on the island at the airport. "Once it's selected the correct Greek network, go into your settings and turn OFF 'automatically select network'. "This means your phone will not hunt for or connect to anything else other than your correct Greek network.' Others recommend turning off roaming completely and relying on Wi-Fi in hotels, bars, and restaurants. 'We keep our roaming off at all times and just log into Wi-Fi,' one user said. Some have even reported successfully challenging the charges with their network provider afterwards, though this is not guaranteed. The warning comes as travel experts highlight other mobile settings that could leave travellers out of pocket. Georgia Brivida, from international SIM provider Sim Local, says one commonly overlooked feature is autoplay – which automatically plays videos on apps like TikTok, Instagram and Facebook. She warns this can quietly use large amounts of data, especially when abroad. 'Autoplay is a feature that automatically plays videos as you scroll through apps like Instagram, TikTok, Facebook and YouTube, often without you even tapping play,' she said. To avoid any nasty surprises, travellers are being urged to check their mobile settings before flying – and stay alert to unexpected network switches, especially when close to international borders. 3
Daily Mail
16-07-2025
- Daily Mail
EXCLUSIVE Tourists issued warning over hidden £300 charge in popular European holiday destination as people call it 'disgusting'
Holidaymakers heading to Corfu this summer have been warned of a hidden network charge that could cost them hundreds before they've even stepped out of the airport. Tourists have been left baffled by a 'Welcome to Albania' text message they'd received shortly after touching down at Corfu Airport - despite being on a Greek island. An employee from MailOnline, who recently holidayed at the popular European hotspot, shared a text he'd received upon landing from a service named 'Rate Advice.' It reads: 'Welcome to Albania! Calls, texts and data in Albania are chargeable and do not come out of your standard allowances or UK data add-ons. Roam Beyond data add-ons for this destination are available in the iD Mobile app for as little as GBP5.00. 'If you haven't already purchased a Roam Beyond data add-on, it will cost GBP1.50 per MB. Minutes and texts are not included , and will cost GBP0.60 per text to roam. To protect you from excessive charges, a GBP45.00 roaming data cap is in place.' Though Corfu in the northwestern corner of Greece, it is situated only a short stretch (48.2 km) from Ksamil, a small coastal village in the riviera of Southern Albania. Because of the island's location, the strength of the Albanian mobile phone signals near the coast can cause phones to connect to them automatically, even when the user is in Greece. Some holidaymakers have taken to social media over the summer to warn others of unexpected charges and sky-high phone bills. An employee from MailOnline, who recently holidayed at the popular European hotspot, shared a text he'd received upon landing from a service named 'Rate Advice' Steve Moore, from Chesterfield, shared his experience in the popular Facebook group, We Love Sidari, writing: 'I arrived Sunday, usual welcome text to corfu charges just the same as UK - 2 days later message welcome to Albania this is your charges. 'Wow what a rip off, phoned company and after 45 mins of conversation was told the network must of changed to a different mast. You need to keep an eye on it otherwise it will cost you a lot.' Another Facebook user chimed, 'Only if you go to the east of the island. I did that mistake while on a quad. Using google maps. £128 to drive up road lol,' while a third added, 'We got caught out £298 bill when we got home.' To avoid these charges, travellers are urged to either inform their provider of the situation, turn off 'roaming,' or manually select a Greek network in their phone's settings instead of relying on automatic network selection. One Facebook user suggested: 'All you do is let your phone set it's paired Greek network automatically when you arrive on the island at the airport. 'Once it's selected the correct Greek network, go into your settings and turn OFF "automatically select network". This means your phone will not hunt for or connect to anything else other than your correct Greek network.' They also warned users to 'remember to turn it back on when you get back to UK'. Another urged: 'Just carry on then when you get back tell your provider to do one. You're not gonna pay for a different provider. I did and got all charges stopped,' while a third shared, 'We keep our roaming off at all times and just log into WiFi in bars, hotels, etc.' Some holidaymakers have taken to social media over the summer to warn others of unexpected charges and sky-high phone bills It comes after a travel expert revealed an overlooked phone setting that could end up costing holidaymakers hundreds in unexpected roaming charges. Georgia Brivida, of international SIM provider Sim Local, is urging Brits to switch off the 'autoplay' feature on their phones before boarding their next flight. The setting, she says, could quietly drain data and rack up a significant phone bill - often without users even realising it. She explained: 'Autoplay is a feature that automatically plays videos as you scroll through apps like Instagram, TikTok, Facebook and YouTube, often without you even tapping play.
