Latest news with #RetailGPT
Zawya
25-06-2025
- Business
- Zawya
RetailGPT calls on small retailers to join the platform for free starting MSME Day on June 27
Dubai, UAE: On the occasion of the United Nations' Micro-, Small and Medium-sized Enterprises (MSME) Day, Pathfinder Global is offering all retail SMEs in the UAE and wider Middle East region a chance to join its flagship platform, RetailGPT, free of charge. The goal is to democratize AI in retail and give every business, big or small, an equal opportunity to compete and grow. RetailGPT, the GenAI platform developed by retail technology leader Pathfinder, is transforming the way businesses understand and engage customers. By collecting real-time, consented data directly from shoppers, the platform enables retailers to deliver personalized, data-driven experiences previously accessible only to large tech-savvy enterprises. 'We believe retail intelligence should not be a luxury. It should be the baseline for every business,' said Sadique Ahmed, CEO of Pathfinder Global. 'RetailGPT gives neighborhood stores, small boutiques, and family-run outlets the same digital tools that global retailers use to thrive in today's highly competitive market.' Why Now? RetailGPT operates on a foundational principle which is personalization with permission. To deliver meaningful product recommendations and rewards to shoppers, the platform must first understand them. This requires data, and that begins with retailers choosing to list on the platform. 'AI can't personalize what it doesn't know,' added Ahmed. 'By joining the RetailGPT ecosystem, SMEs become discoverable, searchable, and ready to engage customers with intelligence, just like the big players.' SMEs make up more than 80% of retail businesses in the region, yet many lack access to affordable, intelligent digital tools. RetailGPT bridges this gap by offering: Free listings for retailers who onboard by September 30, 2025 A mobile-first interface to manage orders, customer data, and promotions Consent-based data collection to respect shopper privacy and comply with local laws Personalized shopper insights to boost loyalty and conversion Instant rewards and loyalty integrations powered by AI An Invitation to the Underdogs In a region where large-format retailers often dominate digital commerce, RetailGPT is creating space for local stores to be seen, heard, and chosen - on equal digital footing. Pathfinder's goal is to onboard 100,000 retailers from the region by the end of 2025, as part of its larger vision to reach 1 million across the Middle East and South Asia by 2028. Retailers can contact Aya Mohamed on aya.m@ to schedule a free onboarding session. 'Small businesses are the soul of our communities. With RetailGPT, we're giving them not just a seat at the table, but the tools to build the table themselves,' said Ahmed. About Pathfinder Since launching in 2000, Pathfinder has been at the forefront of retail technology, continuously innovating to deliver solutions that enhance customer engagement and drive business success. With the launch of RetailGPT, Pathfinder reaffirms its commitment to pioneering the future of retail technology. About RetailGPT RetailGPT is a GenAI Platform designed to bridge digital and physical retail. Imagine you have a smart shopping buddy who knows exactly what you like, where to find it, and can even get you the best deals - that's what RetailGPT is like. It's a digital tool that makes shopping easier and more personalized for you, all through a simple prompt. For media queries, please contact: Sheila Tobias: sheila@ Jola Chudy: jola@
Mid East Info
29-04-2025
- Business
- Mid East Info
RetailGPT: An AI-powered ally for UAE retailers
As Dubai plays host to the world's most forward-thinking minds at Dubai AI Week, RetailGPT, a generative AI Platform designed to bridge digital and physical retail, is showing how the sector can align with the country's tech-enabled transformation. A study of the retail market in the UAE shows that E-commerce, while growing rapidly, only represents about 15% of the market but is the primary driver of recent growth – a signal that UAE retailers must connect their digital and physical worlds to stay relevant, and RetailGPT is built to do just that. Backed by over 20 years of consumer behaviour data from tech solutions provider Pathfinder, RetailGPT turns shopper insights into action. The mobile-first platform uses Generative AI to help supermarkets personalise how they engage with customers – suggesting what they may want to see, buy, or return for, based on real patterns of behaviour. 'We're not here to replace retail's roots in the UAE, we're here to strengthen them. RetailGPT lets you know your customer better, wherever they are, whether they shop online or walk into your store,' said Sadique Ahmed, CEO of Pathfinder. The platform arrives at a time when Dubai is accelerating its mission to become a global AI powerhouse. RetailGPT brings this to life for supermarkets, large and small. It provides major players with tools to refine personalisation, and equips local favourites with the insights they need to compete in a digital-first era. As part of its regional rollout, RetailGPT is calling on UAE retailers to be among the first to adopt the platform and future-proof their customer experience strategies.
