Latest news with #RichTehrani
Yahoo
15-07-2025
- Business
- Yahoo
Deepgram Receives 2025 Voice AI Technology Excellence Award from CUSTOMER Magazine
Deepgram's Nova-3 Honored for Combining Unmatched Accuracy, Real-Time Multilingual Transcription, and Instant Self-Serve Customization - Capabilities No Other Provider Can Deliver Together at Scale SAN FRANCISCO, July 15, 2025--(BUSINESS WIRE)--Deepgram, the leading voice AI platform for enterprise use cases, today announced that TMC, a global, integrated media company, has named its Nova-3 model a 2025 CUSTOMER magazine Voice AI Technology Excellence Award winner for setting a new standard for AI-driven speech-to-text. The Voice AI Technology Excellence Awards honor innovative solutions that harness the power of artificial intelligence (AI) to elevate voice-driven experiences, improve customer engagement, and deliver meaningful business results. Deepgram Nova-3 was recognized for setting a new standard for transcription accuracy, customization, and real-time multilingual capabilities. In particular, TMC highlighted breakthrough performance in noisy, real-world conditions (i.e., call centers, drive-thrus, and emergency response). This is thanks to innovations in acoustic modeling, audio-text alignment, and domain-specific vocabulary handling. As the first model to offer real-time transcription across multiple languages and self-serve customization via keyterm prompting (without retraining), Nova-3 makes enterprise-grade speech recognition more flexible and accessible than ever. Nova-3 also boasts an industry-leading batch word error rate (WER) of 5.26%, extending its lead over the next-best competitor by 47.4% (10% WER). This reduced error rate translates to more accurate transcriptions for industries that require high precision, such as healthcare, legal, and finance. In streaming WER, Nova-3 leads with a WER of 6.84%, extending its advantage over the next-best competitor by 54.2% (14.92% WER). This improved accuracy ensures real-time, reliable transcription for applications like call centers and virtual assistants, thereby enhancing the overall customer experience. Whether handling complex accents, mixed-language conversations, or sensitive data redaction, Nova-3 enables smarter, faster, and more accurate voice-powered applications across industries. "It gives me great pleasure to recognize Deepgram as a 2025 Voice AI Technology Excellence Award recipient," said Rich Tehrani, CEO of TMC. "Our judges were thoroughly impressed not only by the strength and features of the product, but by Deepgram's commitment to delivering world-class customer experiences." "We're honored to receive a 2025 CUSTOMER magazine Voice AI Technology Excellence Award. It's a powerful validation of the work our team has done to push the boundaries of what voice AI can deliver," said Scott Stephenson, CEO and Co-Founder, Deepgram. "The market is facing enormous pressure to deliver faster, more accurate, and more adaptive voice solutions in environments that are noisier, more complex, and more multilingual than ever before. Nova-3 rises to that challenge by combining unmatched accuracy, real-time multilingual transcription, and instant self-serve customization, which are capabilities no other provider can deliver together at scale." Winners of the 2025 Voice AI Technology Excellence Award are featured in CUSTOMER magazine, TMCnet, as well as across all TMC social media platforms. TMC's CUSTOMER Magazine TMC's CUSTOMER magazine is the industry's definitive source for news, product information, and strategies for communications that engage customers and potential customers. Each issue of CUSTOMER includes news and insights on the latest developments in agent training, analytics, ERP, IVR, social CRM solutions, mobile apps, workforce management and more. ABOUT TMC For more than 20 years, TMC has been honoring technology companies with awards in various categories. These awards are regarded as some of the most prestigious and respected awards in the communications and technology sector worldwide. Winners represent prominent players in the market who consistently demonstrate the advancement of technologies. Each recipient is a verifiable leader in the marketplace. TMC also provides global buyers with valuable insights to make informed tech decisions through our editorial platforms, live events, webinars, and online advertising. Leading vendors trust TMC, thought leadership, and our events for branding, thought leadership, and lead generation. Our live events, like the ITEXPO #TECHSUPERSHOW, deliver unmatched visibility, while our custom lead generation programs and webinars ensure a steady flow of sales opportunities. Display ads on trusted sites generate millions of impressions, boosting brand reputations. TMC offers a complete 360-degree marketing solution, from event management to content creation, driving SEO, branding, and marketing success. Learn more at and follow @tmcnet on Facebook, LinkedIn, and X. About Deepgram Deepgram is the leading voice AI platform for enterprise use cases, offering speech-to-text (STT), text-to-speech (TTS), and full speech-to-speech (STS) capabilities, all powered by Deepgram's enterprise-grade runtime. 200,000+ developers build with Deepgram's voice-native foundational models – accessed through cloud APIs or as self-hosted / on-premises APIs – due to its unmatched accuracy, low latency, and pricing. Customers include technology ISVs building voice products or platforms, co-sell partners working with large enterprises, and enterprises solving internal use cases. Having processed over 50,000 years of audio and transcribed over 1 trillion words, there is no organization in the world that understands voice better than Deepgram. To learn more, please visit read Deepgram's developer docs, or follow @DeepgramAI on X and LinkedIn. View source version on Contacts PR Contacts:Nicole GormanGorman Communications, for DeepgramM: Stephanie ThompsonManager, TMC Awards203-852-6800sthompson@ Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data


Business Wire
15-07-2025
- Business
- Business Wire
Deepgram Receives 2025 Voice AI Technology Excellence Award from CUSTOMER Magazine
SAN FRANCISCO--(BUSINESS WIRE)-- Deepgram, the leading voice AI platform for enterprise use cases, today announced that TMC, a global, integrated media company, has named its Nova-3 model a 2025 CUSTOMER magazine Voice AI Technology Excellence Award winner for setting a new standard for AI-driven speech-to-text. Deepgram's Nova-3 Honored for Combining Unmatched Accuracy, Real-Time Multilingual Transcription, and Instant Self-Serve Customization Share The Voice AI Technology Excellence Awards honor innovative solutions that harness the power of artificial intelligence (AI) to elevate voice-driven experiences, improve customer engagement, and deliver meaningful business results. Deepgram Nova-3 was recognized for setting a new standard for transcription accuracy, customization, and real-time multilingual capabilities. In particular, TMC highlighted breakthrough performance in noisy, real-world conditions (i.e., call centers, drive-thrus, and emergency response). This is thanks to innovations in acoustic modeling, audio-text alignment, and domain-specific vocabulary handling. As the first model to offer real-time transcription across multiple languages and self-serve customization via keyterm prompting (without retraining), Nova-3 makes enterprise-grade speech recognition more flexible and accessible than ever. Nova-3 also boasts an industry-leading batch word error rate (WER) of 5.26%, extending its lead over the next-best competitor by 47.4% (10% WER). This reduced error rate translates to more accurate transcriptions for industries that require high precision, such as healthcare, legal, and finance. In streaming WER, Nova-3 leads with a WER of 6.84%, extending its advantage over the next-best competitor by 54.2% (14.92% WER). This improved accuracy ensures real-time, reliable transcription for applications like call centers and virtual assistants, thereby enhancing the overall customer experience. Whether handling complex accents, mixed-language conversations, or sensitive data redaction, Nova-3 enables smarter, faster, and more accurate voice-powered applications across industries. 'It gives me great pleasure to recognize Deepgram as a 2025 Voice AI Technology Excellence Award recipient,' said Rich Tehrani, CEO of TMC. 'Our judges were thoroughly impressed not only by the strength and features of the product, but by Deepgram's commitment to delivering world-class customer experiences.' 'We're honored to receive a 2025 CUSTOMER magazine Voice AI Technology Excellence Award. It's a powerful validation of the work our team has done to push the boundaries of what voice AI can deliver,' said Scott Stephenson, CEO and Co-Founder, Deepgram. 'The market is facing enormous pressure to deliver faster, more accurate, and more adaptive voice solutions in environments that are noisier, more complex, and more multilingual than ever before. Nova-3 rises to that challenge by combining unmatched accuracy, real-time multilingual transcription, and instant self-serve customization, which are capabilities no other provider can deliver together at scale.' Winners of the 2025 Voice AI Technology Excellence Award are featured in CUSTOMER magazine, TMCnet, as well as across all TMC social media platforms. TMC's CUSTOMER Magazine TMC's CUSTOMER magazine is the industry's definitive source for news, product information, and strategies for communications that engage customers and potential customers. Each issue of CUSTOMER includes news and insights on the latest developments in agent training, analytics, ERP, IVR, social CRM solutions, mobile apps, workforce management and more. ABOUT TMC For more than 20 years, TMC has been honoring technology companies with awards in various categories. These awards are regarded as some of the most prestigious and respected awards in the communications and technology sector worldwide. Winners represent prominent players in the market who consistently demonstrate the advancement of technologies. Each recipient is a verifiable leader in the marketplace. TMC also provides global buyers with valuable insights to make informed tech decisions through our editorial platforms, live events, webinars, and online advertising. Leading vendors trust TMC, thought leadership, and our events for branding, thought leadership, and lead generation. Our live events, like the ITEXPO #TECHSUPERSHOW, deliver unmatched visibility, while our custom lead generation programs and webinars ensure a steady flow of sales opportunities. Display ads on trusted sites generate millions of impressions, boosting brand reputations. TMC offers a complete 360-degree marketing solution, from event management to content creation, driving SEO, branding, and marketing success. Learn more at and follow @tmcnet on Facebook, LinkedIn, and X. About Deepgram Deepgram is the leading voice AI platform for enterprise use cases, offering speech-to-text (STT), text-to-speech (TTS), and full speech-to-speech (STS) capabilities, all powered by Deepgram's enterprise-grade runtime. 200,000+ developers build with Deepgram's voice-native foundational models – accessed through cloud APIs or as self-hosted / on-premises APIs – due to its unmatched accuracy, low latency, and pricing. Customers include technology ISVs building voice products or platforms, co-sell partners working with large enterprises, and enterprises solving internal use cases. Having processed over 50,000 years of audio and transcribed over 1 trillion words, there is no organization in the world that understands voice better than Deepgram. To learn more, please visit read Deepgram's developer docs, or follow @DeepgramAI on X and LinkedIn.

Miami Herald
25-06-2025
- Business
- Miami Herald
AVTECH's Room Alert MAX Product Family Wins Prestigious 2025 MSP Today Product of the Year Award
Rhode Island manufacturer's latest environment monitoring solution recognized for exceptional simplicity, ease of use, and seamless integration capabilities WARREN, RI / ACCESS Newswire / June 25, 2025 / AVTECH Software (AVTECH), the leading provider of network-based environment monitoring solutions, is proud to announce that its Room Alert MAX product line has been selected as a winner of the prestigious 2025 MSP Today Product of the Year Award. In business for nearly 40 years, AVTECH manufactures Room Alert, the world's most popular environment monitoring platform for business continuity plans, outage prevention, and workplace safety. Room Alert is made in the USA and proactively monitors environment conditions such as temperature, humidity, heat index, flood, power, smoke, and more. Room Alert is currently used in 187 of 196 countries by organizations ranging from thousands of small businesses to Boeing, Sprint, Microsoft, over 80% of the Fortune 1000, the United Nations, and many government agencies. Room Alert MAX builds upon AVTECH's proven foundation as the world's most popular environment monitor for business continuity plans, outage prevention, and workplace safety. Like all Room Alert products, Room Alert MAX is made in the USA and proactively monitors critical environment conditions in facilities of all types and sizes. The new Room Alert MAX platform delivers these capabilities with unprecedented simplicity, enabling faster deployments and reduced complexity for MSPs managing multiple client installations. "We are honored to receive this recognition from MSP Today, which validates our focus on creating solutions that not only deliver top of the line environmental monitoring capabilities but also prioritize the user experience," stated Richard Grundy, President & CEO at AVTECH. "Room Alert MAX was designed to offer a simple setup and seamless integration with our existing product family, giving our customers and valued partners another way to extend proactive environment monitoring throughout their facilities." The 2025 MSP Today Product of the Year Award further reinforces AVTECH's position as a trusted partner in the MSP & reseller community. Each winning solution was carefully judged by the editors of TMC's MSP Today, and this recognition highlights Room Alert MAX's ability to address the evolving needs of MSPs who require solutions that are both powerful and easy to deploy across diverse client environments. "It gives me great pleasure to recognize AVTECH Software as a 2025 recipient of TMC's MSP Today Product of the Year Award for their innovative solution, Room Alert MAX," said Rich Tehrani, CEO of TMC. "Our judges were thoroughly impressed not only by the strength and features of the product, but by AVTECH's commitment to the Channel-empowering partners to deliver exceptional service and drive meaningful results for their clients." AVTECH's Room Alert remains the leading environment monitoring solution for data centers, IT rooms, warehouses, cold storage, and other facilities. AVTECH has been serving customers for almost 40 years and continues to provide innovative solutions that help businesses protect their people, property, and productivity to provide Peace of Mind. For more information please visit About AVTECH AVTECH Software (AVTECH), a private corporation founded in 1988, is a computer hardware and software developer and manufacturer based in Warren, RI with an international sales office in Dubai, UAE as well as an international distribution facility in Shannon, Ireland. AVTECH's Room Alert products are made in the USA at their affiliated company Mirian Solutions, and proactively monitor critical facilities and assets for conditions such as temperature, humidity, power, water leaks, smoke and more, providing organizations with 24/7 awareness of their facility environments. Trusted by over 80% of the Fortune 1000, countless government agencies, and the US military, AVTECH and Room Alert protect people, property, and productivity to provide peace of mind. ### SOURCE: AVTECH Software, Inc press release
Yahoo
18-06-2025
- Business
- Yahoo
Halo Security Honored with 2025 MSP Today Product of the Year Award
MIAMI, June 18, 2025 /PRNewswire/ -- Halo Security's Attack Surface Management Platform Honored for Exceptional Innovation and Successful Deployment Through The Channel Halo Security today announced that its attack surface management solution has been named a 2025 MSP Today Product of the Year Award winner by TMC, a leading global media company recognized for building communities in technology and business through live events and digital marketing platforms. The MSP Today Product of the Year Award honors standout products and services that are reshaping the managed services landscape—delivered through the Channel and purpose-built to meet the evolving needs of end users. The Halo Security platform was selected for its innovation, performance, and its measurable impact on customers and partners alike. The Halo Security Attack Surface Management Platform enables organizations and managed service providers (MSPs) to discover, monitor, and secure their internet-facing assets. The platform combines attacker-like discovery methods with ongoing security monitoring, vulnerability scanning, and expert-led penetration testing services to help organizations of all sizes identify and remediate security risks before they can be exploited. Designed with the Channel in mind, the platform offers easy-to-use client management and reporting, along with seamless integrations into tools like Slack, Jira, and major cloud providers. The platform empowers MSPs to deliver scalable, high-impact security services with minimal setup and configuration. With built-in PCI compliance reporting, dark web monitoring, and dynamic application security testing (DAST), Halo Security gives partners and clients alike the visibility needed to stay ahead of evolving threats and meet their compliance goals. "Our mission has always been to give organizations and our channel partners deep visibility into their digital presence," said Lisa Dowling, CEO of Halo Security. "This award is a testament to the innovation behind our platform, the dedication of our team, and the success our MSP partners are driving for their clients every day.""It gives me great pleasure to recognize Halo Security as a 2025 recipient of TMC's MSP Today Product of the Year Award for their innovative attack surface management solution," said Rich Tehrani, CEO of TMC. "Our judges were thoroughly impressed not only by the strength and features of the product, but by Halo Security's commitment to the Channel—empowering partners to deliver exceptional service and drive meaningful results for their clients." Winners of the 2025 MSP Today Product of the Year Award will be featured on MSP Today, the definitive resource for managed service providers, as well as across TMCnet's media platforms. About Halo Security Halo Security is a comprehensive external attack surface management platform that provides asset discovery, risk assessment, and penetration testing in a single, easy-to-use dashboard. Founded by cybersecurity experts with backgrounds at McAfee, Intel, Kenna Security, OneLogin, and WhiteHat Security, Halo Security delivers a unique attacker-based approach to help organizations safeguard against potential threats. Users can learn more at About MSP Today MSP Today is the premier online destination for MSPs (Managed Service Providers) and IT service providers worldwide. As the industry's leading web portal, we are committed to delivering timely and relevant news, cutting-edge product information, and invaluable insights to empower MSPs and IT professionals to thrive in today's rapidly evolving technology landscape. Whether you're seeking in-depth articles on emerging technologies, comprehensive product reviews, or actionable tips to optimize your IT services, MSP Today is your go-to resource for all things MSP-related. Users can learn more at About TMC For more than 20 years, TMC has been honoring technology companies with awards in various categories. These awards are regarded as some of the most prestigious and respected awards in the communications and technology sector worldwide. Winners represent prominent players in the market who consistently demonstrate the advancement of technologies. Each recipient is a verifiable leader in the marketplace. TMC also provides global buyers with valuable insights to make informed tech decisions through our editorial platforms, live events, webinars, and online advertising. Users can learn more at ContactsDirector of PartnershipsLauren LadraHalo Securitylauren@ Manager, TMC AwardsStephanie ThompsonTMCsthompson@ Photo: View original content to download multimedia: SOURCE Halo Security Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data


Business Wire
17-06-2025
- Business
- Business Wire
BlackFog Awarded 2025 MSP Today Product of the Year
SAN FRANCISCO--(BUSINESS WIRE)-- BlackFog, the leader in ransomware prevention and anti data exfiltration (ADX), today announced that its solution, BlackFog ADX, has been named a 2025 MSP Today Product of the Year Award winner by TMC, a leading global media company recognized for building communities in technology and business through live events and digital marketing platforms. The MSP Today Product of the Year Award honors standout products and services that are reshaping the managed services landscape—delivered through the Channel and purpose-built to meet the evolving needs of end users. BlackFog ADX was selected for its innovation, performance, and measurable impact on customers and partners alike. BlackFog's ADX technology represents a significant advancement in the fight against ransomware, delivering a vital layer of security beyond traditional defenses such as firewalls and Endpoint Detection and Response (EDR) solutions. Offering comprehensive coverage across Windows, macOS, Chrome, Android, and iOS, BlackFog ensures 24/7 defense without requiring human intervention. By proactively blocking emerging AI-driven threats, BlackFog strengthens organizational security with an essential new layer designed to address the evolving threat landscape. 'We're delighted that BlackFog ADX has been awarded Product of the Year by MSP today,' said Dr. Darren Williams, CEO and Founder of BlackFog. 'This award highlights the importance of preventing unauthorized data exfiltration and represents a new paradigm in the fight against ransomware, extortion, and data breaches. This approach has become critical in protecting the supply chain and the evolving needs of Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs).' 'It gives me great pleasure to recognize BlackFog as a 2025 recipient of TMC's MSP Today Product of the Year Award for their innovative solution, BlackFog ADX,' said Rich Tehrani, CEO of TMC. 'Our judges were thoroughly impressed not only by the strength and features of the product, but by BlackFog's commitment to the Channel—empowering partners to deliver exceptional service and drive meaningful results for their clients.' Winners of the 2025 MSP Today Product of the Year Award will be featured on MSP Today, the definitive resource for Managed Service Providers, as well as across TMCnet's media platforms. About BlackFog Founded in 2015, BlackFog is a global AI based cybersecurity company that has pioneered on-device anti data exfiltration (ADX) technology to protect organizations from ransomware and data loss. With more than 94% of all attacks involving some form of data exfiltration, preventing this has become critical in the fight against extortion, the loss of customer data and trade secrets. BlackFog recently won a Gold Globee award for AI-Driven Data Protection Solution and the coveted Cybersecurity Breakthrough Award for AI-based Cybersecurity Innovation of the Year. BlackFog also won Gold at the Globee awards in 2024 for best Data Loss Prevention and the State of Ransomware report which recognizes outstanding contributions in securing the digital landscape. Trusted by hundreds of organizations all over the world, BlackFog is redefining modern cybersecurity practices. For more information visit About MSP Today MSP Today is the premier online destination for MSPs (Managed Service Providers) and IT service providers worldwide. As the industry's leading web portal, we are committed to delivering timely and relevant news, cutting-edge product information, and invaluable insights to empower MSPs and IT professionals to thrive in today's rapidly evolving technology landscape. At MSP Today, we understand the challenges faced by MSPs and IT service providers in navigating the complexities of the modern business environment. Our dedicated team of expert journalists and industry analysts bring you the latest trends, best practices, and industry thought leadership to help you stay ahead of the curve. Whether you're seeking in-depth articles on emerging technologies, comprehensive product reviews, or actionable tips to optimize your IT services, MSP Today is your go-to resource for all things MSP-related. Join our vibrant community today and unlock the knowledge, resources, and networking opportunities to propel your MSP business to new heights. Follow MSP Today on X or join our LinkedIn group. Subscribe or visit About TMC For more than 20 years, TMC has been honoring technology companies with awards in various categories. These awards are regarded as some of the most prestigious and respected awards in the communications and technology sector worldwide. Winners represent prominent players in the market who consistently demonstrate the advancement of technologies. Each recipient is a verifiable leader in the marketplace. TMC also provides global buyers with valuable insights to make informed tech decisions through our editorial platforms, live events, webinars, and online advertising. Leading vendors trust TMC, thought leadership, and our events for branding, thought leadership, and lead generation. Our live events, like the ITEXPO #TECHSUPERSHOW, deliver unmatched visibility, while our custom lead generation programs and webinars ensure a steady flow of sales opportunities. Display ads on trusted sites generate millions of impressions, boosting brand reputations. TMC offers a complete 360-degree marketing solution, from event management to content creation, driving SEO, branding, and marketing success. Learn more at and follow @tmcnet on Facebook, LinkedIn, and X.