Latest news with #RichardGuy


Irish Examiner
5 days ago
- Business
- Irish Examiner
Irish tech consultancy firm Konversational expands to US with opening of New York office
Irish technology consultancy firm Konversational is set to expand its growth globally, with the Dublin-headquartered company opening its first office in the United States. The move is anticipated to generate over €5m in revenue and create up to 40 new roles at its US headquarters in New York within the first year. The firm currently employs 80 IT professionals across six locations, including Dublin, London, Paris, Nantes, Zurich and Munich. Founded in 2020, Konversational said its latest move represents an important juncture for the company, signalling its intent to break into the US market, with ambitions to capitalise on the high demand for customer service technologies. The launch comes less than 18 months after its expansion into France, Germany, and Switzerland. As an Elite partner of ServiceNow, Konversational enables companies to increase efficiencies, automate services and provide an enhanced customer service offering as part of large-scale digital transformation projects. Since its establishment, it has accelerated rapidly through the ServiceNow accreditation system, attaining Elite Partner status in less than 18 months and retaining the designation for over three years. John Gilleran, Co-CEO of Konversational, said, 'Expanding into the United States is a significant milestone for us and one that we have been building towards since opening our Dublin headquarters less than five years ago. "The US market alone represents a tremendous growth opportunity for Konversational. We are looking forward to bringing our award-winning market-leading services to the US market and to supporting clients achieve commercial ambitions, underpinned and supported by the global leading technology solutions of ServiceNow.' Richard Guy, Co-CEO of Konversational, said: 'Our expansion into the United States represents a natural evolution of Konversational's growth journey. The scale of our success in Ireland, the UK and Europe has built a strong foundation for us to now bring our proven methodologies, tools, and talent to the biggest market in the world. "What excites us is the opportunity to work with forward-thinking US organisations that are ready to innovate and elevate their customer experience strategies.' Aidan McKenna, Regional Director, Americas, at Enterprise Ireland added: 'Enterprise Ireland supports Irish companies such as Konversational to enter and scale in the US market, the number one market internationally for digital tech exports. "Konversational has been hugely successful across Europe and now brings this success to the U.S. market to enhance customer experiences and accelerate digital transformation for U.S. companies.'


Daily Mail
29-05-2025
- General
- Daily Mail
Shocking injuries of old man viciously attacked by unlikely beast in stunning coastal Florida town
A Florida community was recently ambushed by a 'vicious' and unlikely beast who left an old man injured. A Muscovy duck recently made its way to a neighborhood in Cape Coral - about four hours outside of Orlando - but the animal was not at all welcoming to its neighbors. James Sepulveda, a resident who has lived in the area since 1998, was left with an injury on his hand after the duck bit him. 'I sit on my porch, 7 to 7:30 at this time of the year to catch a sunset, you know, some sun, and I had my eyes closed,' he told Fox 4. 'All of a sudden, I felt a jab on my hand and it was bleeding.' Sepulveda wasn't the only one attacked by the duck, as Richard Guy, a neighbor who lives down the street from him, was also targeted. 'I stood up and I made some noises, thinking it would go away, duck, you know, next thing I know, its wings come out you know like it's going to attack me,' Guy told the outlet, showing injuries near his wrist. At one point, the duck, later named Jimmy, even followed Sepulveda into his home. When news first broke of the animal's terrifying behavior, the Florida Fish and Wildlife Conservation Commission (FWC) said Muscovy ducks are protected under the Migratory Bird Treaty Act. The act prohibits the killing, selling, capturing, trading or transportation of specific birds without prior authorization, according to the agency's website. 'Muscovy ducks are protected under the Migratory Bird Treaty Act, but the US Fish and Wildlife Service has issued a Control Order allowing control of Muscovy ducks and their nests and eggs in areas outside their natural range,' FWC told the outlet. The particular ducks are known to inhabit Texas, not the Sunshine State. If they need to be removed, the process has to include them being either humanely killed or donated to scientific or educational institutes, per the agency. After news of Jimmy's actions spread across the community, the terrorizing duck was taken to an animal sanctuary. Mark Quadrozzi with Remarkable Rescues in Ocala took it upon himself to remove the feisty animal from the neighborhood. 'When you have a duck that wants to actually make physical contact with a person like that, but in a way with its beak it's more of a social thing. It's kind of a given that it was hand raised by someone,' the expert told the outlet. After looking around for Jimmy for about an hour, Quadrozzi finally located the animal and quickly realized why it might have been acting out. 'This is a young male. Yes, that's why he's being such a punk,' he said. He believes the duck is about three to four-months-old and was likely hand-raised. Jimmy was placed in a cage and taken to the animal sanctuary to live with other Muscovy ducks. Now, local residents wont have to be on edge when they leave their homes.