Latest news with #RobLynch


Business Wire
a day ago
- Business
- Business Wire
Shake Shack Appoints Jamie Griffin as Chief People Officer
NEW YORK--(BUSINESS WIRE)-- Shake Shack Inc. ('Shake Shack' or the 'Company') (NYSE: SHAK) today announced the appointment of Jamie Griffin as Chief People Officer, effective immediately. Griffin will report to Rob Lynch, CEO of Shake Shack. 'Jamie brings a deep passion for restaurants, an incredible track record of scaling great brands, and a genuine commitment to people,' said Rob Lynch, CEO of Shake Shack. 'As we look toward growing to 1,500 Shacks and welcoming thousands of new team members, his leadership will be instrumental in helping us to continue to build the kind of Shake Shack that we can all be proud of.' As Chief People Officer, Griffin will serve as a strategic advisor to executive leadership and the Board of Directors, guiding the vision and execution of Shake Shack's people-first approach. Griffin will oversee key areas of the Company, including team member experience, talent acquisition, organizational design, leadership development, total rewards, HRIS operations, compliance, and team member relations. Additionally, he will lead the Shack Support Center HR team to support enterprise growth, build organizational capability, and shape a high-performance, people-first culture rooted in enlightened hospitality. "I'm honored to join Shake Shack at such a meaningful moment in its journey. Shake Shack's people-first culture and bold growth align with my passion for building exceptional workplaces and cultivating the leaders who power them,' said Griffin. 'I'm energized to partner with our teams to develop our people, strengthen the systems that support them, and ensure our culture scales with purpose." A seasoned hospitality leader and founder of the strategic advisory firm Consult to Grow®, Griffin brings more than two decades of experience helping restaurants scale, evolve, and build strong, people-centered cultures. During his tenure at Raising Cane's Chicken Fingers, he held roles across multiple parts of the business, rising to Senior Vice President. He holds a Bachelor of Science from Louisiana State University, an MBA from Tulane, and is a Senior Certified Professional with the Society for Human Resources. ABOUT SHAKE SHACK Shake Shack serves elevated versions of American classics using only the best ingredients. It's known for its delicious made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine, and more. With its high-quality food at a great value, warm hospitality, and a commitment to crafting uplifting experiences, Shake Shack quickly became a cult-brand with widespread appeal. Shake Shack's purpose is to Stand For Something Good®, from its premium ingredients and employee development, to its inspiring designs and deep community investment. Since the original Shack opened in 2004 in NYC's Madison Square Park, the Company has expanded to over 610 locations system-wide, including over 390 in 34 U.S. States and the District of Columbia, and over 215 international locations across London, Hong Kong, Shanghai, Singapore, Mexico City, Istanbul, Dubai, Tokyo, Seoul and more. Skip the line with the Shack App, a mobile ordering app that lets you save time by ordering ahead! Guests can select their location, pick their food, choose a pickup time and their meal will be cooked-to-order and timed to arrival. Available on iOS and Android.


Business Wire
6 days ago
- Business
- Business Wire
Shake Shack to Announce Second Quarter 2025 Financial Results on July 31, 2025
NEW YORK--(BUSINESS WIRE)--Shake Shack Inc. ('Shake Shack' or the 'Company') (NYSE: SHAK), will release second quarter 2025 financial results on July 31, 2025, before the market opens. In conjunction with the earnings release, Shake Shack will host a conference call at 8:00 a.m. ET. Hosting the call will be Rob Lynch, Chief Executive Officer, and Katie Fogertey, Chief Financial Officer. The conference call can be accessed live over the phone by dialing (877) 407-0792, or for international callers by dialing (201) 689-8263. A replay of the call will be available until August 7, 2025 by dialing (844) 512-2921 or for international callers by dialing (412) 317-6671; the passcode is 13753940. The live audio webcast of the conference call will be accessible in the Events & Presentations section on the Company's Investor Relations website at An archived replay of the webcast will also be available shortly after the live event has concluded. About Shake Shack Shake Shack serves elevated versions of American classics using only the best ingredients. It's known for its delicious made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine, and more. With its high-quality food at a great value, warm hospitality, and a commitment to crafting uplifting experiences, Shake Shack quickly became a cult-brand with widespread appeal. Shake Shack's purpose is to Stand For Something Good®, from its premium ingredients and employee development, to its inspiring designs and deep community investment. Since the original Shack opened in 2004 in NYC's Madison Square Park, the Company has expanded to more than 600 locations system-wide, including over 390 in 34 U.S. States and the District of Columbia, and over 210 international locations across London, Hong Kong, Shanghai, Singapore, Mexico City, Istanbul, Dubai, Tokyo, Seoul and more. Skip the line with the Shack App, a mobile ordering app that lets you save time by ordering ahead! Guests can select their location, pick their food, choose a pickup time and their meal will be cooked-to-order and timed to arrival. Available on iOS and Android.
Yahoo
15-06-2025
- Business
- Yahoo
Shake Shack Thinks It's Time for a Slogan. What Should it Be?
Shake Shack has had a hard time succinctly capturing why people love its food and beverages, but it's working on creating a slogan, CFO Katie Fogerty said at a conference. The company has tapped the minds behind Arby's "We have the meats" tagline for the effort, she said. Fogerty said a company catchphrase could help drive up traffic, but Shake Shack hasn't yet incorporated this momentum into its growth has its 'America runs on Dunkin'' tagline. McDonald's has 'I'm lovin' it,' while Taco Bell has 'Live Más.' But can you recall Shake Shack's slogan? That's a trick question: The company doesn't have one. However, one's coming, according to CFO Katie Fogertey, who believes it needs a succinct way to convey what makes its burgers, fries and shakes beloved. Shake Shack (SHAK) hired a chief communications officer last year whose responsibilities include crafting a catchphrase for the chain, Fogertey said at a conference last week. CEO Rob Lynch and the chief communications officer, Luke DeRouen, have tapped the team behind Arby's 'We have the meats' slogan, Fogertey said. They 'really had a lot of strong track record on creating a brand slogan, a brand meaning that has driven deep consumer adoption,' Fogertey said, according to a transcript made available by AlphaSense. 'That's just something we haven't had before.' Executives at Shack Shack, which opened 11 new restaurants in the first quarter, think the company's brand has room to run. "We've never really had a true brand positioning distilled down and communicated across all of our channels," Lynch said earlier this month. "So that's work that we're doing right now." A slam-dunk slogan could drive long-term growth, according to Fogertey. 'That's not really contemplated in our long-term [growth algorithm,' she said. 'But as we kind of think about where those potential upside levers are, it's something that really gets me excited.' Annual same-store sales are expected to grow year-over-year in the low single-digit percent range in the year ahead, Shake Shack said on an earnings conference call in May. The outlook assumes import taxes, including the scaled back deficit-based tariffs, remain stable. Read the original article on Investopedia Sign in to access your portfolio
Yahoo
31-05-2025
- Business
- Yahoo
Shake Shack to introduce first loyalty programme
US-based fast-casual restaurant chain Shake Shack is set to enhance customer engagement through its first loyalty programme and exclusive app offers. From 28 May 2025, the chain introduced a $1 soda offer for app users, described as a "Shake Hack" with more to follow. The initiative, aimed at driving traffic and building loyalty, will be complemented by the launch of a loyalty feature called "Challenges" on 5 June, accessible via Shake Shack's app and website. Bloomberg reports that the decision follows a successful earlier trial, which indicated that such loyalty offerings could significantly increase customer visit frequency. Shake Shack chief growth officer Steph So described the strategy as intended to encourage repeat visits and incentivise app downloads and sustained usage. The soda deal will not only draw customers in but also prompt them to purchase additional items, such as milkshakes, potentially leading to larger transactions and increased overall profits. Under the leadership of CEO Rob Lynch, Shake Shack plans to grow from 333 company-operated US locations to 1,500. The chain opened a record 76 restaurants in the fiscal year 2024, with 43 company-operated, and is targeting suburban areas for further development, including more drive-throughs. Shake Shack plans to open 80 to 85 new company-operated restaurants in the second half of 2025. The brand reported first-quarter revenues of $320.9m for 2024, a 10.5% increase year-on-year, with comparable sales slightly up by 0.2%. In a 1 May 2025 shareholder letter, the company stated: 'Despite macro uncertainties, we remain focused on creating durable value for all our stakeholders through initiatives to drive same-Shack sales, including strengthening our culinary and calendar strategy and driving frequency,' In a recent move to broaden its reach, Shake Shack has entered a licensing partnership with PENN Entertainment, bringing the Shake Shack burger brand to ten of PENN's casino locations across the US. "Shake Shack to introduce first loyalty programme" was originally created and published by Verdict Food Service, a GlobalData owned brand. The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data


Daily Mail
29-05-2025
- Business
- Daily Mail
East Coast's favorite burger chain rolls out its first loyalty scheme as it ramps up bid to take on McDonald's
Shake Shack is rolling out its first loyalty program to compete with bigger rivals such as McDonald's. The gourmet fast food chain will offer app users $1 sodas starting Wednesday. Customers will be able to unlock discounts by ordering online or through the app starting on June 5. The discounts will depend on buying a burger or BBQ sandwich, the chain's specialist items, at least twice within a specified time period. 'We've actually never at Shake Shack proposed to our guests how often we think they should come visit,' Shake Shack's chief growth officer Steph So told Bloomberg about the new offers. 'There's almost a sense that Shake Shack is a special thing and it's saved for special occasions.' The New York-based chain has around 300 locations in the US, mostly around the East Coast - but is looking to expand. Loyalty programs help restaurants to increase visit frequency and are increasingly a draw for consumers who are pulling back their spending on eating amid economic uncertainty. The goal of the offers is not just to keep visitors returning more than they normally would, but also to encourage them to download the app and keep using it, So told Bloomberg. Shake Shack also hopes the value of the soda deal, which offers small and large sodas for just $1, will encourage consumers to buy another drink with their meal, such a milkshake. This could lead to bigger transactions and therefore increase profits overall. Shake Shack's CEO Rob Lynch has set his sights on growing the chain from around 333 company-operated US locations to 1,500. 'We believe that we are just getting started, and see an ample runway for growth ahead,' Lynch said earlier this year. 'We are committed to bringing the world's best fine casual experience to as many guests, team members, and communities as possible,' he added. Shake Shack opened 76 restaurants during the 2024 fiscal year, 43 of which were company-operated, a record high for the company. The chain plans to target suburban areas with more drive-thrus. Shake Shack's CEO Rob Lynch has set his sights on growing the chain Shake Shack opened 76 restaurants during the 2024 fiscal year Shake Shack confirmed that it plans to open 80 to 85 new company-operated restaurants later this year. Shake Shack delivered strong earnings last year, but saw its profits dip in the first quarter of 2025. Bad weather and the economic turbulence of Trump's tariffs put customers off. However sales appear to have rebounded in recent weeks, according to credit card data tracked by Bloomberg. It comes after the company announced it would partner with Delta Air Lines to serve burgers to first-class passengers. The sandwich included an angus beef patty, topped with cheese and served on a toasted potato bun. Passengers can also customize their orders with tomatoes, lettuce, and sauce, and also receive a side salad, chips, and a brownie.