Latest news with #RobinLiu
The Hindu
26-06-2025
- Business
- The Hindu
OnePlus announces doorstep pickup and drop service across 19,000+ Pin codes in India
OnePlus on Wednesday (June 25, 2025) announced doorstep pickup and drop service of devices across 19,000+ Pin codes in India with an objective of strengthening its aftersales network across tier 2 and tier 3 cities. This expansion is a part of OnePlus's ₹6,000 crore three-year timeline Project Starlight which was introduced in Q4 2024. The Chinese smartphone seller is also working to expand its service network across 28 states and over 400 cities over the next 3 to 5 years. Over the past year alone, the number of OnePlus service centres has grown by more than 50%, claims OnePlus. Additionally, the OnePlus's customer support ecosystem will have dedicated call centres, real-time live chat, verified WhatsApp support and Email-based service channels. (For top technology news of the day, subscribe to our tech newsletter Today's Cache) OnePlus had also rolled out a nationwide service camp across its service centres, till June 30, where users can get a free device health check-up and software update for all OnePlus smartphones. The out-of-warranty devices can get zero service charges on select repairs. 'At OnePlus, our users have always been at the core of all our efforts. And this extends to our customer service efforts, too. As we continue to build our community in India, strengthening our customer service and service network is not just a priority—it's a commitment. We believe that delivering a truly premium experience goes beyond the product itself; it lies in how we support and stand by our community at every step. This customer service expansion is a vital part of our long-term vision for India, empowering more users with timely, transparent, and dependable support,' said Robin Liu, CEO, OnePlus India.
Time of India
25-06-2025
- Business
- Time of India
OnePlus expands doorstep service to 19,000-plus pincodes in India
OnePlus has expanded its doorstep pickup and drop service for after-sales support across more than 19,000 pincodes in India. The company says that the move aims to make service more accessible to customers in tier 2 and tier 3 cities and rural areas. Customers can now access repair services without visiting service centres, with free pickup and delivery available for eligible areas. The brand's support system includes multiple channels such as dedicated call centres, real-time live chat, verified WhatsApp support, and email assistance. The service expansion is part of Project Starlight, a program launched in Q4 2024 with a Rs 6,000 crore investment over three years. The initiative is focused on strengthening the customer service infrastructure based on user feedback. OnePlus India CEO Robin Liu said, 'At OnePlus, our users have always been at the core of all our efforts. And this extends to our customer service efforts, too. As we continue to build our community in India, strengthening our customer service and service network is not just a priority—it's a commitment. We believe that delivering a truly premium experience goes beyond the product itself; it lies in how we support and stand by our community at every step. This customer service expansion is a vital part of our long-term vision for India, empowering more users with timely, transparent, and dependable support'. As part of its efforts, OnePlus is also hosting a nationwide Service Camp from June 20 to June 30, 2025. Customers can receive a free device health check-up and software update for any OnePlus smartphone. For out-of-warranty devices, there will be no service charges on select repairs during the camp. Redmi Pad 2: Know these Things Before Buying! AI Masterclass for Students. Upskill Young Ones Today!– Join Now
India.com
20-06-2025
- Business
- India.com
OnePlus Unveils Bullets Wireless Z3 Neckband with 27-Hour Playback in 10-Minute Charge
New Delhi – OnePlus has officially launched the Bullets Wireless Z3, a next-generation wireless neckband aimed at delivering immersive audio, ultra-fast charging, and smart calling features at an affordable price of ₹1,699. The Z3 promises to be an ideal daily companion, combining long battery life with AI-enhanced communication and deep bass performance. The neckband stands out with its impressive battery capabilities — offering up to 27 hours of playback with just a 10-minute charge, while a full charge delivers up to 36 hours of music playback and 21 hours of talk time. It is powered by 12.4mm dynamic bass drivers and a proprietary BassWave™ algorithm, designed to deliver punchy low-end sound without compromising vocal clarity. Commenting on the launch, Robin Liu, CEO of OnePlus India, said, 'Our vision is to build an interconnected ecosystem, and the Bullets Wireless Z3 reflects our commitment to delivering high-quality audio products. With this launch, OnePlus continues to lead the Indian neckband market in the ₹1.5K+ segment, as per IDC Q1 2025.' The Z3 introduces 3D Spatial Audio for a more immersive experience, placing users in the center of a 360-degree sound environment. To enhance voice clarity on calls, it features AI Noise Cancellation with ENC, filtering out ambient sounds for clearer conversations—even in noisy outdoor settings. Additional features include Bluetooth 5.4, Google Fast Pair, magnetic earbuds for auto power control, and IP55 water and dust resistance, making it ideal for workouts and everyday use. The Voice Assistant Shortcut also allows hands-free control over calls, music, and reminders. Available in two colorways – Mambo Midnight (black) and Samba Sunset (red) – the OnePlus Bullets Wireless Z3 offers both style and function. Sales begin on June 24 at 12 PM across Amazon, Flipkart, Myntra, and major offline retailers like Croma, Reliance Digital, Vijay Sales, and Bajaj Electronics.
Entrepreneur
18-06-2025
- Business
- Entrepreneur
OnePlus Ramps Up Make In India Commitment
Opinions expressed by Entrepreneur contributors are their own. You're reading Entrepreneur India, an international franchise of Entrepreneur Media. OnePlus, the global technology brand, has partnered with Optiemus Electronics to locally manufacture and deliver premium Internet of Things (IoT) devices in India. The collaboration will be locally producing the OnePlus Bullets Wireless Z3, a popular neckband IoT device known for its ultra-low latency, immersive bass, and crisp audio clarity. The strategic partnership aligns with OnePlus long-term vision for India and the recent project Starlight commitment to strengthen localisation efforts in the region. Robin Liu, CEO, OnePlus India, said,"At OnePlus, India has always been at the heart of our journey. Our partnership with OEL to manufacture IoT products locally reflects our strong commitment to Project Starlight. This collaboration is not just about technology—it's about empowering local communities, creating meaningful innovation, and bringing smarter, more connected experiences to our India community." In December, OnePlus announced plans to invest up to INR 6,000 crore in its India business over the next three years. Under Project Starlight, the company will invest INR 2,000 crore annually to drive product innovation and enhance customer services. OnePlus is extending efforts towards expanding its local manufacturing capabilities and has now begun manufacturing its IoT portfolio of products in the Noida based facility, in addition to its existing smartphones range being made in India. This is not a standalone initiative for Optiemus Electronics. Earlier, Realme, too, had partnered with the company to manufacture its next -generation AIoT products in India, in a significant step towards supporting the government's 'Make in India' initiative. India is a dynamic and fast-growing market for next-generation AI-enabled hearables, wearables, and power management devices. The partnership was aimed at expanding the manufacturing base to cater to domestic demand, while also opening up new opportunities to expand globally. As part of its long-term vision to strengthen domestic manufacturing, Realme planned to produce all of its AIoT product portfolio in India, including earphones, smartwatches, and tablets. Beginning this year, key products such as the realme Buds T200 series, realme Buds Wireless series, and realme Buds Air series will start rolling off local production lines. Ashok Gupta, executive chairman, Optiemus Group said, "We are driven by a vision to become the most trusted and valued electronics manufacturer. Our collaboration with OnePlus marks a significant step in this journey, as we come together to co-create a future shaped by innovation and excellence. We specialize in transforming ideas into reality, and this partnership empowers us to manufacture high-quality IoT products. Together, we will continue to explore new frontiers and remain committed to playing a pivotal role in shaping the future of electronics manufacturing in India." As a key manufacturing partner to OnePlus, OEL will provide the dedicated support required to increase level localisation, reduce costs, and improve supply chain resilience for the brand.
Time of India
18-06-2025
- Business
- Time of India
OnePlus partners Optiemus Electronics to manufacture IoT devices in India
NEW DELHI: Chinese smartphone maker OnePlus has partnered with Optiemus Electronics (OEL) to manufacture premium Internet of Things (IoT) devices, including true-wireless stereo (TWS) earbuds and neckbands, in Noida at the homegrown contract manufacturer's facility. 'This significant milestone underscores the joint commitment to enhance domestic production capabilities in India under the brand's strong commitment to the market,' the companies said in a joint statement Wednesday. The collaboration has begun with the commencement of local production for the OnePlus Bullets Wireless Z3, which is a neckband device. OnePlus said in the statement that the strategic partnership aligns with its long-term vision for India, and the recent 'Starlight' project to strengthen localisation efforts in the region. Under the flagship initiative, the brand has planned to invest cumulatively ₹6,000 crore over the next three years. Notably, OnePlus' smartphones are presently being manufactured by Oppo in India. Optiemus Electronics, in turn, said it will provide the dedicated support required to increase bill-of-materials (BOM) level localisation, reduce costs, and improve supply chain resilience for the brand. 'At OnePlus, India has always been at the heart of our journey. Our partnership with OEL to manufacture IoT products locally reflects our strong commitment to Project Starlight,' said Robin Liu, CEO, OnePlus India. 'We are driven by a vision to become the most trusted and valued electronics manufacturer. Our collaboration with OnePlus marks a significant step in this journey, as we come together to co-create a future shaped by innovation and excellence. We specialize in transforming ideas into reality, and this partnership empowers us to manufacture high-quality IoT products,' said Ashok Gupta, executive chairman, Optiemus Group. In April, Realme also partnered with to manufacture Realme-branded artificial IoT (AIoT) products in India, including earphones, smartwatches, and tablets, with the initial production target of 5 million units. Xiaomi India also signed up OEL in 2023 to manufacture Bluetooth audio products amidst a concerted effort to broaden its manufacturing footprint in India to include products beyond smartphones and smart TVs.
