Latest news with #SAPO
The South African
21-06-2025
- Business
- The South African
SA Post Office confirms you may get your mail by COURIER in 2029
The South African Post Office (SAPO) has unveiled an ambitious five-year plan to reinvent itself as a major player in the courier and delivery market, aiming to pull itself out of financial crisis and into profitability by 2029. The struggling state-owned entity presented its strategy to Parliament this week, revealing plans to dramatically increase revenue from R1.9 billion in 2024 to R5.2 billion by 2029, with a major push into the courier and parcels sector. SAPO is betting big on parcel delivery, hoping to grow revenue from a modest R38 million in 2024 to R1.4 billion within five years. The public postal service has set its sights on capturing: 5% of the B2B and B2C market 25% of the Consumer-to-Consumer (C2C) market These targets align with a 50% forecasted increase in international mail and parcel volumes, indicating a shifting market in which traditional postal services are rapidly declining. As digital communication continues to replace letters and bulk mail, SAPO predicts a 5% to 7% annual decline in traditional services like registered and franking mail, unless aggressive modernisation and digitisation are undertaken. The plan highlights a pivot toward a dual revenue model focused on digital transformation and parcel logistics – a move SAPO says is key to remaining relevant. Following a devastating R1.03 billion projected loss in 2024, the SAPO is targeting a net profit of R1.5 billion by 2029. But reaching that goal comes with steep costs. The Post Office estimates it will need an additional R3.8 billion in funding to execute its turnaround strategy. This follows a turbulent recent history that includes: Provisional liquidation in February 2023 A business rescue plan to avoid collapse to avoid collapse The retrenchment of over 4 300 workers Closure of 360+ branches nationwide Despite these cuts, the entity was bolstered by a R2.4 billion state bailout, enabling critical upgrades to IT infrastructure, logistics equipment, and its vehicle fleet. SAPO's transformation plan sees it becoming a self-sustaining, digitally-driven postal and logistics service – no longer reliant on government bailouts and increasingly integrated into South Africa's e-commerce ecosystem. 'This strategy is not just about survival – it's about creating a modern, profitable national service that meets the demands of a digital economy,' said an official familiar with the presentation. Let us know by leaving a comment below, or send a WhatsApp to 060 011 021 1 Subscribe to The South African website's newsletters and follow us on WhatsApp, Facebook, X and Bluesky for the latest news.
Zawya
20-06-2025
- Business
- Zawya
South African Post Office's (SAPO) Turnaround Strategy Raises More Questions Than Answers, Says Committee Chair
The Chairperson of the Select Committee on Economic Development and Trade, Ms Sonja Boshoff, has expressed concern regarding the work of the business rescue practitioners (BRPs) on the South African Post Office's (SAPO) turnaround strategy. The BRPs presented the plan on Wednesday, stating that progress Is being made and that, in the long term, their vision is to transform the Post Office into an e-commerce hub and a multipurpose service centre. However, Ms Boshoff said troubling realities remain. Chief among these is the retrenchment of over 4 000 employees, with no clarity as to whether further retrenchments have been halted. 'Service delivery at the Post Office has significantly deteriorated, and the entity continues to survive on state bailouts. Public confidence has been completely eroded, and the long-term sustainability of SAPO remains in serious jeopardy,' Ms Boshoff said. She further raised concern about the request to present substantial portions of the turnaround strategy in a closed session. 'SAPO is a state-owned enterprise funded by public money. The use of in-camera briefings must remain the exception, not the rule. Such briefings should only be permitted in instances of legitimate commercial sensitivity – not as a tool to shield institutional failures from public scrutiny and parliamentary oversight.' The strategy, as presented, offers limited detail in terms of innovation and measurable outcomes. While it references digitisation, a revised branch footprint, and hybrid financing models, these aspects remain vague, lacking clear implementation timelines and funding clarity. Ms Boshoff said it is troubling that no investor has yet shown serious interest in supporting the turnaround of the Post Office. 'Meanwhile, key questions remain unanswered: How many of the retrenched employees have actually received support through the TERS fund? What efforts have been made to engage the private sector in restoring core service functions? On what basis is SAPO still classified as a 'strategic national asset' while continuing to rely on repeated state bailouts? How will the proposed hybrid funding model work in practice, and who will ultimately bear the financial risk?' 'It is imperative that public institutions – particularly those under business rescue and funded by taxpayers – operate with transparency, accountability, and defined performance indicators. A turnaround plan cannot rely on slogans or structural tinkering. It must restore credibility, modernise operations and rebuild trust with the South African public who depend on these services.' Ms Boshoff emphasised that as the committee continues its oversight work, it will insist on greater clarity, stronger accountability and full transparency from all parties involved in the business rescue process. 'The relevance of the Post Office in the broader communications and logistics sector is fast diminishing. This can only be reversed through genuine diversification of its service offering and complete modernisation of its operations,' she concluded. Distributed by APO Group on behalf of Republic of South Africa: The Parliament.
IOL News
19-06-2025
- Business
- IOL News
Concerns mount over South African Post Office's recovery strategy
Chairperson of the Select Committee on Economic Development and Trade, Sonja Boshoff, has voiced significant concerns regarding the effectiveness of the SAPO's turnaround strategy. Image: Independent Newspapers Archives Chairperson of the Select Committee on Economic Development and Trade, Sonja Boshoff, has voiced significant concerns regarding the effectiveness of the business rescue practitioners (BRPs) leading the organisation's turnaround strategy. Following a presentation by the BRPs on Wednesday, which outlined a vision to evolve SAPO into an e-commerce hub and multipurpose service centre, Boshoff highlighted several troubling realities that raise alarm about the plan's viability. Foremost among her concerns is the recent retrenchment of over 4,000 employees, casting a shadow on the future of many livelihoods. Despite the substantial workforce reduction, ambiguity remains regarding the potential for further layoffs, exacerbating uncertainty among employees and stakeholders alike. 'Service delivery at the Post Office has significantly deteriorated, and the entity continues to survive on state bailouts,' Boshoff stated. 'Public confidence has been completely eroded, and the long-term sustainability of SAPO remains in serious jeopardy.' Her comments underscore a growing sentiment that the turnaround strategy, while ambitious in its goals, lacks the substance and support necessary for meaningful progress. Another point of contention for Boshoff is the BRPs' request to present key elements of the turnaround strategy in closed sessions. Video Player is loading. Play Video Play Unmute Current Time 0:00 / Duration -:- Loaded : 0% Stream Type LIVE Seek to live, currently behind live LIVE Remaining Time - 0:00 This is a modal window. Beginning of dialog window. Escape will cancel and close the window. Text Color White Black Red Green Blue Yellow Magenta Cyan Transparency Opaque Semi-Transparent Background Color Black White Red Green Blue Yellow Magenta Cyan Transparency Opaque Semi-Transparent Transparent Window Color Black White Red Green Blue Yellow Magenta Cyan Transparency Transparent Semi-Transparent Opaque Font Size 50% 75% 100% 125% 150% 175% 200% 300% 400% Text Edge Style None Raised Depressed Uniform Dropshadow Font Family Proportional Sans-Serif Monospace Sans-Serif Proportional Serif Monospace Serif Casual Script Small Caps Reset restore all settings to the default values Done Close Modal Dialog End of dialog window. Advertisement Video Player is loading. Play Video Play Unmute Current Time 0:00 / Duration -:- Loaded : 0% Stream Type LIVE Seek to live, currently behind live LIVE Remaining Time - 0:00 This is a modal window. Beginning of dialog window. Escape will cancel and close the window. Text Color White Black Red Green Blue Yellow Magenta Cyan Transparency Opaque Semi-Transparent Background Color Black White Red Green Blue Yellow Magenta Cyan Transparency Opaque Semi-Transparent Transparent Window Color Black White Red Green Blue Yellow Magenta Cyan Transparency Transparent Semi-Transparent Opaque Font Size 50% 75% 100% 125% 150% 175% 200% 300% 400% Text Edge Style None Raised Depressed Uniform Dropshadow Font Family Proportional Sans-Serif Monospace Sans-Serif Proportional Serif Monospace Serif Casual Script Small Caps Reset restore all settings to the default values Done Close Modal Dialog End of dialog window. Next Stay Close ✕ 'SAPO is a state-owned enterprise funded by public money. The use of in-camera briefings must remain the exception, not the rule,' she argued, stressing that such sessions should only occur under genuine commercial sensitivity rather than as a means to obscure institutional failures from public scrutiny and parliamentary oversight. The BRPs' strategy outlined vague notions of digitisation, a revised branch footprint, and hybrid financing models, yet it fell short on detailing innovation and measurable outcomes. Boshoff emphasised the urgency of clearer implementation timelines and funding structures, as well as addressing the pressing questions surrounding the lack of serious private investment in SAPO's recovery. 'How many of the retrenched employees have actually received support through the TERS fund? What efforts have been made to engage the private sector in restoring core service functions? On what basis is SAPO still classified as a 'strategic national asset' while continuing to rely on repeated state bailouts?' she queried, adding to a list of unanswered questions that loom over the Post Office's potential resurgence. Boshoff concluded with a clarion call for the restoration of credibility and trust in SAPO, asserting that public institutions must be held to high standards of transparency, accountability, and defined performance indicators, particularly when employing taxpayer funds. 'A turnaround plan cannot rely on slogans or structural tinkering. It must restore credibility, modernise operations, and rebuild trust with the South African public who depend on these services,' she stated. As the Select Committee continues its oversight, Boshoff reiterated the necessity for stringent accountability and complete transparency throughout the business rescue process. 'The relevance of the Post Office in the broader communications and logistics sector is fast diminishing. This can only be reversed through genuine diversification of its service offering and complete modernisation of its operations,' she concluded, leaving the fate of SAPO hanging in a delicate balance. IOL
IOL News
18-06-2025
- Business
- IOL News
Funding crisis looms for SA Post Office and Post Bank as rescue practitioners prepare to exit
The National Treasury firmly ruled itself out as an option to recapitalise SAPO. Image: Supplied Uncertainty surrounds the funding of about R7 billion needed to recapitalise both the South African Post Office (SAPO) and the Post Bank after National Treasury firmly ruled itself out as an option. This comes as the SAPO Business Rescue Practitioners prepare to exit the process, leaving the entity with a R1.7bn paper profit. During a briefing to Parliament's Portfolio Committee on Digital Technologies and Communications on Tuesday, SAPO's group acting CEO, Fathima Gany, expressed the urgency of the situation. Gany said SAPO required R3.8bn to efficiently run its extensive network of 657 branches while integrating necessary digitisation capabilities. "The magic number is R3.8bn. It could be anything else, unfortunately the fiscus doesn't have the ability to give us that and we have to appreciate that. How do we get SAPO fit for business to operate in this futuristic space that's digitalised?" Gany said. "We don't know what the funding model will be as we go out to the market. It has to be a hybrid because if it's not a hybrid and we turn only to the fiscus and the answer is no, then its a futile discussion on how to get SAPO ready for business." Video Player is loading. Play Video Play Unmute Current Time 0:00 / Duration -:- Loaded : 0% Stream Type LIVE Seek to live, currently behind live LIVE Remaining Time - 0:00 This is a modal window. Beginning of dialog window. Escape will cancel and close the window. Text Color White Black Red Green Blue Yellow Magenta Cyan Transparency Opaque Semi-Transparent Background Color Black White Red Green Blue Yellow Magenta Cyan Transparency Opaque Semi-Transparent Transparent Window Color Black White Red Green Blue Yellow Magenta Cyan Transparency Transparent Semi-Transparent Opaque Font Size 50% 75% 100% 125% 150% 175% 200% 300% 400% Text Edge Style None Raised Depressed Uniform Dropshadow Font Family Proportional Sans-Serif Monospace Sans-Serif Proportional Serif Monospace Serif Casual Script Small Caps Reset restore all settings to the default values Done Close Modal Dialog End of dialog window. Advertisement Video Player is loading. Play Video Play Unmute Current Time 0:00 / Duration -:- Loaded : 0% Stream Type LIVE Seek to live, currently behind live LIVE Remaining Time - 0:00 This is a modal window. Beginning of dialog window. Escape will cancel and close the window. Text Color White Black Red Green Blue Yellow Magenta Cyan Transparency Opaque Semi-Transparent Background Color Black White Red Green Blue Yellow Magenta Cyan Transparency Opaque Semi-Transparent Transparent Window Color Black White Red Green Blue Yellow Magenta Cyan Transparency Transparent Semi-Transparent Opaque Font Size 50% 75% 100% 125% 150% 175% 200% 300% 400% Text Edge Style None Raised Depressed Uniform Dropshadow Font Family Proportional Sans-Serif Monospace Sans-Serif Proportional Serif Monospace Serif Casual Script Small Caps Reset restore all settings to the default values Done Close Modal Dialog End of dialog window. Next Stay Close ✕ Gany said the Post Office had settled all historical and outstanding debt through the business rescue process in a compromise that saw 12 cents to the rand paid out to the creditors, with the remainder flushed into the profit and loss account. She said SAPO looked like it made profits but those were none cash profits, and they were on the back of expenses while there were some creditors in dispute and immaterial amount. Gany said SAPO was close to finalising a service-level agreement with the Post Bank in the services it delivers to it, and some of the commercial revenue streams envisaged from postal branches. Meanwhile, Post Bank acting CEO Nikki Mbengashe said it was unclear how the bank could structure the at least R3bn required for it to serve the identified niche. Mbengashe said one of the options was to obtain guarantees from the National Treasury to enable the bank to raise funding without necessarily diluting the shareholding. "How much funding do we need? A lot if we really want to build branches, if we want to build digital presence. We don't have ATMs, branches and the infrastructure we need to have to provide digital capabilities," Mbengashe said. "The minimum is R3bn. We have done that exercise, we are engaging with the board in our next meeting. We have no intention of privatising the Post Bank, but we do need funding therefore we need to find options. We have gone to the National Treasury three times and three times the National Treasury has said no." Cape Argus
IOL News
17-06-2025
- Business
- IOL News
SA Post Office, Post Bank face R7bn funding crisis as rescue practitioners prepare exit
This comes as the SAPO Business Rescue Practitioners prepare to exit the process, leaving the entity with a R1.7bn paper profit. Image: Independent Newspapers Archives Banele Ginidza Uncertainty surrounds the funding of about R7 billion needed to recapitalise both the South African Post Office (SAPO) and the Post Bank after National Treasury firmly ruled itself out as an option. This comes as the SAPO Business Rescue Practitioners prepare to exit the process, leaving the entity with a R1.7bn paper profit. During a briefing to Parliament's Portfolio Committee on Digital Technologies and Communications on Tueaday, SAPO's Group acting CEO, Fathima Gany, expressed the urgency of the situation. Gany said SAPO required R3.8bn to efficiently run its extensive network of 657 branches while integrating necessary digitisation capabilities. "The magic number is R3.8bn. It could be anything else, unfortunately the fiscus doesn't have the ability to give us that and we have to appreciate that. How do we get SAPO fit for business to operate in this futuristic space that's digitalised?" Gany said. "We don't know what the funding model will be as we go out to the market. It has to be a hybrid because if it's not a hybrid and we turn only to the fiscus and the answer is no, then its a futile discussion on how to get SAPO ready for business." Video Player is loading. Play Video Play Unmute Current Time 0:00 / Duration -:- Loaded : 0% Stream Type LIVE Seek to live, currently behind live LIVE Remaining Time - 0:00 This is a modal window. Beginning of dialog window. Escape will cancel and close the window. Text Color White Black Red Green Blue Yellow Magenta Cyan Transparency Opaque Semi-Transparent Background Color Black White Red Green Blue Yellow Magenta Cyan Transparency Opaque Semi-Transparent Transparent Window Color Black White Red Green Blue Yellow Magenta Cyan Transparency Transparent Semi-Transparent Opaque Font Size 50% 75% 100% 125% 150% 175% 200% 300% 400% Text Edge Style None Raised Depressed Uniform Dropshadow Font Family Proportional Sans-Serif Monospace Sans-Serif Proportional Serif Monospace Serif Casual Script Small Caps Reset restore all settings to the default values Done Close Modal Dialog End of dialog window. Advertisement Next Stay Close ✕ Ad loading Gany said the Post Office had settled all historical and outstanding debt through the business rescue process in a compromise that saw 12 cents to the rand paid out to the creditiors, with the remainder flushed into the profit and loss account. She said SAPO looked like it made profits but those were none cash profits, and they were on the back of expenses while there were some creditors in dispute and immaterial amount. Gany said SAPO was close to finalising a service-level agreement with the Post Bank in the services it delivers to it, and some of the commercial revenue streams envisaged from postal branches. Meanwhile, Post Bank acting CEO Nikki Mbengashe said it was unclear how the bank could structure the at least R3bn required for it to serve the identified niche. Mbengashe said one of the options was to obtain guarantees from the National Treasury to enable the bank to raise funding without necessarily diluting the shareholding. "How much funding do we need? A lot if we really want to build branches, if we want to build digital presence. We dont have ATMs, branches and the infrastructure we need to have to provide digital capabilities," Mbengashe said. "The minimum is R3bn. We have done that exercise, we are engaging with the board in our next meeting. We have no intention of privatising the Post Bank, but we do need funding therefore we need to find options. We have gone to the National Treasury three times and three times the National Treasury has said no."
