Latest news with #STE
Yahoo
16-07-2025
- Business
- Yahoo
What to Expect From STERIS' Next Quarterly Earnings Report
Mentor, Ohio-based STERIS plc (STE) provides infection prevention products and services worldwide. With a market cap of $22.2 billion, the company operates through three segments: Healthcare, Applied Sterilization Technologies (AST), and Life Sciences. STE is scheduled to report its Q2 earnings on Tuesday, August 5. Ahead of the event, analysts expect the company to report a profit of $2.32 per share, representing a 14.3% increase from $2.03 per share in the same quarter of the previous year. The company has surpassed or matched Wall Street's bottom-line estimates in each of the past four quarters. Dear Nvidia Stock Fans, Mark Your Calendars for July 16 Seeking Passive Income? This 'Strong Buy' Dividend Stock Yields 8.6%. How to Buy Tesla for a 13% Discount, or Achieve a 26% Annual Return Stop Missing Market Moves: Get the FREE Barchart Brief – your midday dose of stock movers, trending sectors, and actionable trade ideas, delivered right to your inbox. Sign Up Now! For fiscal 2025, analysts expect STE to report earnings of $10.13 per share, up 9.9% from $9.22 in fiscal 2024. Moreover, the earnings are expected to rise 8.1% year-over-year to $10.95 per share in fiscal 2026. STE stock has grown 3.8% over the past 52 weeks, lagging behind the S&P 500 Index's ($SPX) 10.9% gain but outperforming the Health Care Select Sector SPDR Fund's (XLV) 10.3% decline over the same time frame. STE shares grew 8.5% in the trading session following the release of its Q4 earnings on May 14. The company's revenue increased 4.3% to $1.5 billion, surpassing the Street's estimates, mainly driven by a strong growth in its Healthcare and AST segments. Moreover, its adjusted EPS grew 6.2% year-over-year to $2.74 and surpassed the consensus estimates by 5.8%. Analysts' consensus opinion on STE stock is highly optimistic, with an overall 'Strong Buy' rating. Out of eight analysts covering the stock, six advise a 'Strong Buy' rating and two recommend a 'Hold.' The stock's average analyst price target is $272.14, indicating an 18.9% potential upside from the current levels. On the date of publication, Kritika Sarmah did not have (either directly or indirectly) positions in any of the securities mentioned in this article. All information and data in this article is solely for informational purposes. This article was originally published on Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Business Wire
07-07-2025
- Automotive
- Business Wire
Group 1 Tops Pied Piper's 2025 Service Appointment Rankings; Industrywide A.I. Often Beats Human Staff
MONTEREY, Calif.--(BUSINESS WIRE)--Group 1 Automotive dealerships ranked highest in Pied Piper's 2025 PSI ® Service Telephone Effectiveness ® (STE ®) Auto Dealer Group Study, which measured efficiency and quality when attempting to schedule service appointments by telephone. Following Group 1 Automotive were Napleton Automotive Group, Berkshire Hathaway Automotive, and Ed Morse Automotive Group. 'A.I. now often outperforms human staff on service calls, but handoffs to people frequently fall apart; Dealers must use A.I. as a tool—not a crutch—and stay committed to staffing and smooth transitions." Share Pied Piper submitted service calls to 2,105 dealerships representing 26 of the largest U.S. auto dealer groups, as well as to 200 independent service centers. Each location received an STE score ranging from 0-100 based on their performance in over 30 differently weighted measurements tied to best practices most likely to drive service revenue and customer loyalty. Each dealer group's average STE Score is a combined average of their individual dealership performances. Industrywide - Telephone Service Behaviors Improve Industrywide average service telephone performance continues to steadily improve, with a 2025 average STE score of 64, up four points since last year and six points since 2023. The improvement in average STE score was in large part due to a reduced rate of negative behaviors compared to the previous year. Less Time Spent on Hold – Service customers were placed on hold for more than two minutes only 2% of the time on average in 2025 compared to 13% of the time last year. Fewer 'Mission Failure' – The share of service customers who hung up without having been offered an appointment dropped to 9% this year, down from 13% last year. Group 1 Automotive Leads the Pack – Group 1 dealerships improved their average STE score by 12 points over the past year, achieving a record average STE score of 76. More Service Appointments Scheduled – Only 4% of Group 1 service callers weren't offered an appointment—down from 10% last year and less than half this year's dealer group average. Less Downtime on the Phone – The average Group 1 caller reached a service associate in 51 seconds—8 seconds faster than Group 1's performance last year, and 9 seconds quicker than this year's dealer group average. Group 1 callers were also half as likely to be placed on hold compared to the industry and 9% less likely to experience hold times exceeding two minutes. Rise of A.I. in Service Calls Use of artificial intelligence to interact with service customer calls continues to grow, and for the study Pied Piper collected data comparing the experience of service phone customers who interacted with A.I. vs those who interacted with a human. Today's A.I. Can Handle Most Service Calls – For dealerships using A.I. to answer service calls, those calls were handled successfully by the A.I. 91% of the time, including addressing the customer's request to schedule an appointment, without any reliance on a human service employee. Overall, customers successfully scheduled a service appointment 86% of the time at dealerships that rely on A.I., compared to 90% of the time at dealerships that rely on humans to interact with customers. ' Full Capability' Service A.I. Outperforms Majority of Human Associates – the average STE score when A.I. successfully handled the entire service call was 72, 8 points higher than the 2025 national dealer group average, and nearly as high as the STE average scores of top performing dealer groups. 84% of these successful A.I. interactions achieved STE scores equal to or better than this year's dealer group average STE score. When A.I. Cannot Handle Service Calls, The Transfer Often Fumbles – While some customer requests are very simple, such as oil changes or standard maintenance, other customers call about recalls or a combination of issues, which today usually requires a transfer to a human. A.I. was unable to handle the customer request 9% of the time, and when attempting to transfer to a human associate, those handoffs failed 56% of the time. Typical issues include requiring the customer to call back later, sending to voicemail, endless hold, and call dropped when transferred. Note that the average A.I. transfer occurs 88 seconds into the call, meaning that the failure may leave the customer disgruntled over having wasted their time, compared to the alternative of having to leave a voicemail at the start of a call. When Transferred from A.I. to Human Associate, Average Human STE Performance is Worse – At dealerships using A.I., when the A.I. transfers customers to a human service associate, whether by customer request or reaching the limit of A.I. capability, the average STE score was 50, 14 points lower than the dealer group average and 22 points below the current 'full capability' A.I. average score. At dealerships using A.I., only 28% of transferred customers interacted with service staff whose performance achieved an STE score higher than the average A.I. STE score. 'A.I. now often outperforms human staff on service calls, but handoffs to people frequently fall apart,' said Cameron O'Hagan, Pied Piper's Vice President of Metrics and Analytics. 'Dealers must use A.I. as a tool—not a crutch—and stay committed to staffing and smooth transitions.' Independent Service Centers: Competitive Threat New for 2025, the study also included measurement of independent service center STE performance. The findings show that independent service center performance was mixed, but for some important measurements their performance exceeded the dealer group average. The Independent Service Centers at a Glance – the locations of four different independent service center brands were studied. Average STE scores for each independent were as follows: Midas (65), Firestone (62), Meineke (57), Pep Boys (56), with an overall independent service center industry average STE score of 60, compared to the dealer group average STE score of 64. While 51% of independent service centers outperformed dealers, the independent service centers offered an appointment only 79% of the time on average, compared to 90% of the time on average for the dealer groups. Advantages in some key behaviors – While the average dealer group STE score is higher, independent service centers excel in some individual behaviors: They are twice as likely to offer a cost estimate over the phone and most notably, the average days out until the earliest available appointment hovered around 1 day on average, compared to 4 days out for the dealer groups nationally. 'Failure to schedule an appointment quickly may be all it takes for a dealership's service customer to choose an independent shop,' said O'Hagan. 'Dealerships work hard to avoid losing service customers, and the faster availability and greater price transparency of independents can be a real threat.' 2025 Dealer Group Performance Compared 'Quickly Reach Associate' - How often did customers of the group's dealerships reach a service associate within one minute? More than 80% of the time on average: Zeigler Auto Group, Greenway Automotive, Serra Automotive, Bergstrom Automotive Less than 40% of the time on average: Ken Garff Automotive Group, Ciocca Auto Group, Penske Automotive Group 'Set an Appointment' - How often did the group's dealerships offer an appointment for a specific date and time? More than 95% of the time on average: Napleton Automotive Group, Ed Morse Automotive Group, Group 1 Automotive, Bergstrom Automotive, Morgan Auto Group Less than 80% of the time on average: West Herr Automotive Group, Fox Motors 'Average Days Out' – What was the group's dealerships' average number of days out until the earliest available appointment? Less than 2 days on average: Napleton Automotive Group, Berkshire Hathaway Automotive, Group 1 Automotive, Ourisman Automotive Group, Greenway Automotive More than 7 days on average: West Herr Automotive Group, Fox Motors 'Communication Failure' - How often would calling a group's dealerships for service result in an issue that prevented communication (placed on hold indefinitely, straight to voicemail, stuck in phone tree, etc.)? Less than 3% of the time on average: Ed Morse Automotive Group, Napleton Automotive Group, Zeigler Auto Group, Group 1 Automotive More than 15% of the time on average: Penske Automotive Group, West Herr Automotive Group, Fox Motors Why This Study Matters 'A service customer's initial phone call is a dealership's first step toward building loyalty and generating revenue,' said O'Hagan. 'Yet because these calls often go unnoticed in daily operations, problems are easily overlooked. Increasing visibility leads directly to improvement.' For more than 15 years, Pied Piper has independently published annual industry studies that rank the omnichannel performance of brands and dealer groups. These studies track how industry performance changes over time and let clients understand how their own performance compares. Pied Piper clients order ongoing Prospect Satisfaction Index ® (PSI ®) measurement and reporting – internet, telephone or in-person – for their dealerships, as tools to improve and maintain omnichannel sales and service effectiveness. A.I.-powered insights are delivered directly to clients' phones—providing concise, actionable guidance to boost omnichannel sales and service. About Pied Piper Management Company, LLC Monterey, California - based Pied Piper helps brands and national retailer groups improve the omnichannel sales & service performance of their retailers. Pied Piper's PSI ® process applies data science analytics to determine the omnichannel sales and service best practices most likely to drive unit sales and loyalty. PSI ® then uses a combination of artificial intelligence, machine learning and human actors to measure and report how effectively retail locations follow those best practices. Other recent Pied Piper PSI ® industry studies include: 2025 Internet Lead Effectiveness ® (ILE ®) Auto Industry Study (Subaru was ranked first) 2024 Service Telephone Effectiveness ® (STE ®) Auto Industry Study (Acura was ranked first) 2024 Telephone Lead Effectiveness ™ (TLE ™) Pontoon Boat Industry Study (BRP's Sea-Doo brand ranked first) Learn more, request a presentation of industry study results, or request PSI ® measurement and reporting at This press release is provided for editorial use only, and information contained in this release may not be used for advertising or otherwise promoting brands mentioned in this release without specific, written permission from Pied Piper Management Co., LLC.
Associated Press
01-07-2025
- Business
- Associated Press
Cole Engineering Awarded $62M U.S. Army Production Contract for Next-Generation Stinger Training System
- CESI is closing the gap in live force-on-force training with innovative Live Training solutions - ORLANDO, Fla., July 1, 2025 (SEND2PRESS NEWSWIRE) — Cole Engineering Services, Inc. (CESI), a By Light Company, has been awarded a $62 million production contract by the U.S. Army's Program Executive Office for Simulation, Training, and Instrumentation (PEO STRI) to deliver more than 100 Stinger Training Systems (STS) over the next five years. This award follows a successful prototyping effort and represents a major step forward in the Army's modernization under the Synthetic Training Environment (STE). STS is a critical component of the STE's Live Training Systems (STE-LTS) Increment 1, designed to close live force-on-force training gaps and deliver scalable multi-domain realism. The STS is part of the CESI Family of Live Training Products, which includes both direct and indirect fire weapons training solutions. Together, these capabilities deliver software-defined, high-fidelity training experiences across a range of operational scenarios, engineered for total situational dominance. 'At the core of our STS solution is CESI's commercial artificial intelligence and computer vision application that revolutionizes optical tracking and engagement fidelity,' said Thomas Fransson, Senior Vice President, Simulation Products & Services at CESI. 'CESI brings battlefield precision to the training range, enabling warfighters to train with greater realism, agility, and trust in their systems.' The STS replicates guided munition effects and integrates seamlessly with current Tactical Engagement Simulation Systems (TESS) and STE instrumentation. These ruggedized, interoperable systems will be fielded across Brigade Combat Teams and Combat Training Centers, enhancing readiness through next-generation realism and reliability. This production award includes system delivery, lifecycle support, and planned integration with future STE-LTS capabilities, reinforcing CESI's commitment to delivering the tip of the spear for modern Air Defense Artillery (ADA) training through AI-enhanced optical targeting. To support STS and other strategic Artificial Intelligence (AI) initiatives, By Light has officially launched AI Lab, an innovation hub designed to accelerate the development, testing, and deployment of AI-enabled solutions across defense, cybersecurity, and enterprise domains. About CESI Cole Engineering Services, Inc. (CESI), a By Light Company, delivers software-defined training, simulation, and cyber solutions that support the integrated multi-domain force. Since 2004, CESI has led the development and integration of Live, Virtual, Constructive, and Gaming (LVCG) environments, serious games, wargaming, and cyber training platforms. CESI delivers open, modular, and scalable solutions that accelerate capability delivery, reduce legacy overhead, and enhance readiness. We equip warfighters with adaptable, outcome-driven technologies to train, fight, and win across contested domains. Learn more at About By Light By Light Professional IT Services LLC is an ISO 9001, 20000-1, and 27001 registered and CMMI-Dev Level 3 rated systems integrator that provides secure turnkey systems by incorporating exceptional engineering, project management, telecommunications, and cyber capabilities to safeguard mission success. Founded by industry professionals with extensive knowledge in DoD, DISA, and other U.S. Government agencies, By Light successfully implements technical solutions that integrate commercial best practices to meet the needs of the government. For more information, visit About the By Light AI Lab By Light's dedicated AI Lab serves as a collaborative center of excellence, integrating advanced machine learning, generative AI, and data analytics into mission-critical systems. With a strong emphasis on ethical AI, trustworthiness, data integrity, real-time threat detection, and automated decision support, the AI Lab enables By Light and its partners to rapidly prototype, validate, and deploy next-generation AI capabilities that advance national security objectives and drive digital transformation. LOGO link for media: NEWS SOURCE: By Light Professional IT Services Keywords: Defense and Military, Cole Engineering Services, Simulation, Training, and Instrumentation, commercial artificial intelligence and computer vision application, By Light Professional IT Services LLC, ORLANDO, Fla. This press release was issued on behalf of the news source (By Light Professional IT Services) who is solely responsibile for its accuracy, by Send2Press® Newswire. Information is believed accurate but not guaranteed. Story ID: S2P127341 APNF0325A To view the original version, visit: © 2025 Send2Press® Newswire, a press release distribution service, Calif., USA. RIGHTS GRANTED FOR REPRODUCTION IN WHOLE OR IN PART BY ANY LEGITIMATE MEDIA OUTLET - SUCH AS NEWSPAPER, BROADCAST OR TRADE PERIODICAL. MAY NOT BE USED ON ANY NON-MEDIA WEBSITE PROMOTING PR OR MARKETING SERVICES OR CONTENT DEVELOPMENT. Disclaimer: This press release content was not created by nor issued by the Associated Press (AP). Content below is unrelated to this news story.
Yahoo
19-06-2025
- Business
- Yahoo
STERIS Stock: Is STE Outperforming the Healthcare Sector?
Valued at a market cap of $23.7 billion, STERIS plc (STE) is a provider of products and services that support patient care with an emphasis on infection prevention. Based in Mentor, Ohio, it operates through three segments: Healthcare, Applied Sterilization Technologies (AST), and Life Sciences. Companies valued at $10 billion or more are generally classified as 'large-cap' stocks, and STERIS fits this description perfectly. STE is a leading provider of innovative healthcare and life sciences products and services, and has established itself as a leader in sterilization and surgical products for the healthcare system. Dear Tesla Stock Fans, Mark Your Calendars for June 22 Trump Is Giving Tesla's Robotaxis a Leg Up Ahead of June 22. Should You Buy TSLA Stock Now? Nvidia Says Quantum Computing Is Nearing an 'Inflection Point.' Here Are the 3 Best Stocks to Buy Now to Profit. Our exclusive Barchart Brief newsletter is your FREE midday guide to what's moving stocks, sectors, and investor sentiment - delivered right when you need the info most. Subscribe today! However, STE shares have dropped 6.2% from their 52-week high of $252.79 met on May 19. STERIS has surged 4.1% over the past three months, outperforming the Health Care Select Sector SPDR Fund's (XLV) 9.1% decline during the same time frame. Shares of STE have gained 15.3% on a YTD basis, surpassing XLV's 3% decrease. Additionally, STERIS has returned 9.7% over the past 52 weeks, whereas the XLV has fallen 8.4% over the same time frame. STE has been trading above its 50-day and 200-day moving averages since early May, indicating an uptrend. Following the release of its Q4 earnings on May 14, STE shares jumped 8.5% in the next trading session. The company saw a 4.3% rise in revenue, reaching $1.5 billion, as strong contributions from its Healthcare and AST segments helped offset weakness in Life Sciences. Adjusted EPS stood at $2.74, up 6.2% year-over-year, with profitability gains driven by volume growth, better pricing, and ongoing restructuring benefits. In contrast, key rival AdaptHealth Corp. (AHCO) has lagged behind STE. AHCO stock has decreased by 24.6% over the past 52 weeks and has seen a decline of 10.6% on a year-to-date (YTD) basis. STE holds a consensus rating of 'Moderate Buy' from eight analysts, with an average price target of $272.14, implying an upside potential of 14.8% from its current trading levels. On the date of publication, Kritika Sarmah did not have (either directly or indirectly) positions in any of the securities mentioned in this article. All information and data in this article is solely for informational purposes. This article was originally published on Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
04-06-2025
- Business
- Yahoo
STE Q1 Earnings Call: STERIS Outpaces Profit Expectations, Faces Revenue Headwinds and Tariff Uncertainty
Medical equipment and services company Steris (NYSE:STE). missed Wall Street's revenue expectations in Q1 CY2025 as sales rose 4.3% year on year to $1.48 billion. Its non-GAAP EPS of $2.74 per share was 5.4% above analysts' consensus estimates. Is now the time to buy STE? Find out in our full research report (it's free). Revenue: $1.48 billion (4.3% year-on-year growth) Adjusted EPS: $2.74 vs analyst estimates of $2.60 (5.4% beat) Adjusted Operating Income: $367.6 million vs analyst estimates of $353.3 million (24.8% margin, 4.1% beat) Adjusted EPS guidance for the upcoming financial year 2026 is $10.03 at the midpoint, beating analyst estimates by 1.4% Operating Margin: 14.6%, in line with the same quarter last year Constant Currency Revenue rose 5.9% year on year, in line with the same quarter last year Market Capitalization: $23.94 billion STERIS' first quarter results were shaped by steady performance in its core Healthcare and Applied Sterilization Technologies (AST) segments, as management highlighted recurring revenue growth and disciplined cost management. CEO Dan Carestio attributed the quarter's results to strong procedure volumes in the U.S., market share gains, and continued momentum in consumables and services. He also pointed out that capital equipment revenue declined from the previous year's high, but noted robust new order intake that contributed to a comfortable backlog. CFO Mike Tokich emphasized improved gross margins, citing favorable pricing, product mix, and productivity that offset labor inflation. Both executives referenced the benefits from restructuring cost savings and working capital improvements, with free cash flow reaching a new high. They acknowledged the impact of segment-specific challenges, including volatility in bioprocessing and the lumpy nature of capital equipment shipments, while maintaining that STERIS' diversified portfolio helped offset these obstacles. Looking ahead, STERIS' forward guidance is underpinned by management's expectations for balanced revenue growth across all segments, continued margin improvement, and the ability to navigate external pressures such as increased tariffs. CEO Dan Carestio noted, 'Our outlook reflects 6% to 7% revenue growth, with about 200 basis points from pricing, and includes a $30 million tariff headwind.' Management expects to benefit from restructuring savings and lower legal expenses in the coming year, while leveraging STERIS' North American manufacturing footprint to reduce tariff exposure. CFO Mike Tokich described the anticipated tariff impact as 'a net number,' and stated that mitigation efforts will continue throughout the year, with the majority of exposure in Healthcare and some in Life Sciences. The company also flagged ongoing opportunities for M&A and emphasized its readiness to pursue acquisitions if attractive targets arise. However, management cautioned that macroeconomic uncertainty and industry-specific headwinds may influence the pace of recovery in capital equipment and bioprocessing markets. Management attributed the quarter's performance to steady recurring revenue streams, margin discipline, and proactive tariff mitigation, while highlighting segment-specific dynamics and M&A readiness. Healthcare recurring revenue strength: STERIS saw ongoing growth in consumables and service revenues within Healthcare, driven by stable U.S. procedure volumes and market share gains, which helped offset a decline in capital equipment sales compared to the previous year's peak. Capital equipment order rebound: Despite a year-over-year decline in Healthcare capital equipment revenue, management cited a 12% increase in new orders, leading to a robust backlog that is expected to support future growth as hospitals invest in sterile processing and surgical infrastructure. AST segment stability: The Applied Sterilization Technologies (AST) segment delivered 9% constant currency organic revenue growth, with services up 7%. Management noted that medical device customer demand remained stable, but bioprocessing revenue was described as 'lumpy,' reflecting quarter-to-quarter variability. Margin gains from cost actions: Gross and operating margin improvements were attributed to positive pricing, favorable product mix, productivity gains, and restructuring cost savings. CFO Mike Tokich highlighted roughly $20 million in anticipated restructuring savings for the coming year. Tariff exposure and mitigation: Tariff costs of $30 million are factored into guidance, with management underscoring STERIS' North American manufacturing base as a partial shield. The company is actively pursuing supply chain adjustments to further limit tariff impact, particularly in Healthcare and Life Sciences. STERIS' outlook for the year centers on broad-based revenue growth, disciplined margin management, and navigating external headwinds such as tariffs and market uncertainty. Segment-wide growth expectations: Management projects 6%-7% organic revenue growth across all segments, driven by recurring consumables and services, and supported by a strong capital equipment backlog, particularly in Healthcare. There is cautious optimism for Life Sciences given recent order recovery. Margin management amid tariffs: The company expects $30 million in tariff expenses, primarily impacting Healthcare and Life Sciences. STERIS aims to offset these costs through pricing actions, productivity improvements, and supply chain adjustments, while restructuring savings should provide additional margin support. Industry and macroeconomic risks: While management is confident in the company's ability to deliver growth, they flagged ongoing macroeconomic uncertainty and potential delays in customer purchasing decisions, especially in capital equipment and bioprocessing, as risks that could affect the pace of revenue realization. In the coming quarters, the StockStory team will monitor (1) execution on backlog delivery, especially for capital equipment in Healthcare and Life Sciences, (2) the effectiveness of tariff mitigation strategies and any supply chain adjustments, and (3) trends in recurring consumables and services growth amid evolving procedure volumes. Progress on M&A activity and the impact of macroeconomic changes on customer investment decisions will also be important indicators. STERIS currently trades at a forward P/E ratio of 24.4×. Should you double down or take your chips? Find out in our full research report (it's free). Market indices reached historic highs following Donald Trump's presidential victory in November 2024, but the outlook for 2025 is clouded by new trade policies that could impact business confidence and growth. While this has caused many investors to adopt a "fearful" wait-and-see approach, we're leaning into our best ideas that can grow regardless of the political or macroeconomic climate. Take advantage of Mr. Market by checking out our Top 5 Strong Momentum Stocks for this week. This is a curated list of our High Quality stocks that have generated a market-beating return of 183% over the last five years (as of March 31st 2025). Stocks that made our list in 2020 include now familiar names such as Nvidia (+1,545% between March 2020 and March 2025) as well as under-the-radar businesses like the once-small-cap company Comfort Systems (+782% five-year return). Find your next big winner with StockStory today. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
