Latest news with #SahelApp


Zawya
13-06-2025
- Business
- Zawya
Make sure to obtain an exit permit before leaving Kuwait
KUWAIT CITY: The Public Authority for Manpower announced on Thursday the launch of two new services through the Sahel digital platforms. The first service, available via the Sahel app, allows private sector workers under Article 18 to electronically submit exit permit requests to their employers. The second service, accessible through the Sahl Business app, enables employers to review and approve these requests. In a press release, the Authority stated that these services were introduced in line with a recent directive issued by First Deputy Prime Minister and Minister of Interior Sheikh Fahd Al-Yousef. The directive mandates that, starting from the beginning of July, expatriate workers in the private sector must obtain exit permits from their employers before leaving the country. However, it is important to note that the Sahel app currently does not offer an English language option for users. An English version is expected to be released soon to ensure broader accessibility. Arab Times | © Copyright 2024, All Rights Reserved Provided by SyndiGate Media Inc. (


Arab Times
11-06-2025
- Business
- Arab Times
How to Request an Exit Permit Through the Sahel App
KUWAIT CITY, Jun 11: If you're an expatriate employee in Kuwait and need to travel outside the country, follow these simple steps to apply for an exit permit through the Sahel app: Open the Sahel App on your mobile device. (Choose Arabic Language) From the bottom menu, tap on "Services". Scroll through the list and select "Public Authority of Manpower". Choose "Expatriate Labor Service" from the available options. Tap on "Issuing Exit Permit". Fill in the required details, including your exit and expected return dates. Once completed, your application will be automatically sent to your employer for approval. After the employer approves the request, the exit permit will be issued. If your employer fails to respond or denies the request without a valid reason, you may contact the Public Authority for Manpower to file a complaint. Choose the dates Application will be submited to employer for approval


Arab Times
29-05-2025
- Automotive
- Arab Times
Lost Your Driving License After a Job Change? All You Need to Know
Expatriates in Kuwait are expressing growing anxiety over the country's stringent driving license regulations, as many fear losing their hard-earned licenses due to changes in job title, residency status, or shifting policy interpretations by traffic authorities. Over the past several years, Kuwait's Ministry of Interior has tightened restrictions on who qualifies for a driving license. For expatriates, the rules require not only a valid residency permit but also a university degree, a minimum monthly salary (currently KD 600), and in many cases, a stay of at least two years in the country. Exceptions are granted for certain professions, including doctors, engineers, judges, and university professors. However, the situation becomes particularly complex when expatriates change employers or job titles. A license that was legally obtained under a previous designation can be revoked automatically if the new title does not meet the criteria—even if the individual continues to live and work in Kuwait legally. Social media platforms and expat forums have seen an uptick in complaints, many citing experiences where licenses were revoked without prior notice. Some have even been blocked at routine traffic checks, leading to impoundment of vehicles and heavy fines. Traffic authorities say these measures are part of broader efforts to reduce road congestion and curb illegal driving practices. Still, many expats argue the policies lack transparency and consistency. What To Do If Your Driving License Is Revoked in Kuwait: Step-by-Step Guide If you're an expat and your driving license has been revoked, here's what you should do Step 1: Check Your License Status - Visit the Ministry of Interior (MOI) website or use the Kuwait Mobile ID app or Sahel App to check if your license is active or has been blocked. - Alternatively, go to the Traffic Department in your governorate to inquire in person. Step 2: Understand Why It Was Revoked Common reasons include: - Change in job title (to non-eligible categories like "driver", "cleaner", "technician") - Change in sponsor - Expired residency - Salary below the minimum requirement Step 3: Gather Required Documents If your license was revoked due to a technical or administrative reason, prepare: - Civil ID copy - Work permit showing job title - Salary certificate from your employer - Copy of your university degree (attested) - Passport copy with residency pages Step 4: Visit the General Traffic Department - Head to the License Division of the Traffic Department in your area. - Ask for a review of your license status and submit supporting documents. Step 5: File an Appeal If you believe your license was wrongly revoked, you may file an appeal through: - The General Department for Traffic Investigation - Or escalate to the Ministry of Interior Complaints Department Step 6: Apply for a New License (If Required) If your license is permanently cancelled, and you still qualify under the rules: Reapply through the usual process: - Eye test - Traffic department approval - Theory and road tests (if required) Step 7: Seek Legal Help (Optional) If your situation is unresolved or you face legal penalties, you may consider hiring a local legal advisor who specializes in labor and residency issues.


Arab Times
29-04-2025
- General
- Arab Times
Kuwait Civil ID Address Change Made Simple: What You Need to Know
Changing the address on your Civil ID in Kuwait is a straightforward process, but it requires proper documentation and a scheduled appointment. Whether you're relocating to a new residence or updating your details for official purposes, following the correct steps ensures a smooth experience. This guide outlines how to book your appointment through the PACI website or Sahel App, what documents you'll need, and what to expect during your visit to the PACI office—all the way through to collecting your updated Civil ID. How to Change Residence Address on Your Civil ID 1. Book an Appointment Option 1: PACI Website - Visit [ ] - Click on Appointment Booking → you will be redirected to [ ] - Log in using your Civil ID number and password. (In case you don't remember your password, click on forgot password) - Go to Appointments → select The Public Authority for Civil Information. - Under Service Categories, choose Tenants > Persons Services. - Select Change of Address → click Apply. - Confirm and book your appointment. Option 2: Sahel App - Open the Sahel App. - Tap Appointment Booking (bottom button next to notifications). - Select The Public Authority for Civil Information. - Choose Person's Services and your preferred branch. 2. Prepare Required Documents - Current Civil ID (original + copy) - Passport (original + copy) - Recent colored photos - Rental agreement of the apartment/building - Recent electricity bill - If staying with someone else: * No-Objection Letter (NOC) from the leaseholder * Copy of leaseholder's Civil ID - Photo of your apartment's PACI number plate - Recent rent receipt 3. Visit the PACI Office - Show your appointment confirmation (printed or on the Sahel App). - Submit all documents. - Fill out the address change form (staff may issue a new envelope if needed). - Pay the 5 KD fee after approval for a new Civil ID. 4. Collect Your Updated Civil ID - Wait for SMS notification. - Collect the new Civil ID from the PACI self-service machine. Important Notes - No walk-ins allowed — appointment is mandatory. - Ensure all documents are current and accurate.


Arab Times
29-01-2025
- General
- Arab Times
Civil Card Collection Made Easier with Notifications on 'Sahel' App
KUWAIT CITY, Jan 29: Jaber Al-Kandari, the Acting Director General of the Public Authority for Civil Information, announced the introduction of new notifications through Sahel App. These notifications will inform users about the availability of civil cards for children and sponsored individuals, along with the machine number where the card can be collected.