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Mavcom to hand over regulatory functions to CAAM from Aug 1
Mavcom to hand over regulatory functions to CAAM from Aug 1

The Star

time2 days ago

  • Business
  • The Star

Mavcom to hand over regulatory functions to CAAM from Aug 1

Mavcom executive chairman Datuk Seri Saripuddin Kasim KUALA LUMPUR: The Malaysian Aviation Commission (Mavcom) will transfer its regulatory functions and responsibilities over to the Civil Aviation Authority of Malaysia (CAAM) from Aug 1, 2025. In a statement, Mavcom said the rationalisation of the two entities - which was announced by the Minister of Transport in June - will be implemented in accordance with the Malaysian Aviation Commission (Dissolution) Act 2024 [Act 856]. The functions assumed by CAAM will include, but are not limited to, licensing, allocation of Air Traffic Rights (ATR), airport development, Rural Air Services (RAS), economics and competition matters, as well as general regulatory oversight. CAAM will also oversee the management of digital platforms such as AeroFile and AeroLicence for processing overflight and landing permits, as well as licensing applications. Stakeholders are encouraged to visit for the latest updates and to access these services "Our priority is to ensure a smooth and seamless transition with minimal disruption to stakeholders and the public. The sustainability and continued growth of Malaysia's aviation industry remain at the forefront of our efforts throughout this process," said Mavcom executive chairman Datuk Seri Saripuddin Kassim. All Mavcom's consumer platforms will remain fully operational during and after Aug 1, 2025. Consumers may continue to lodge complaints on airlines or airports through the existing FlySmart website and mobile app. Any future updates to contact information will be communicated via CAAM's official channels.

Mavcom focuses on smooth, seamless handover to CAAM on Aug 1: Chairman
Mavcom focuses on smooth, seamless handover to CAAM on Aug 1: Chairman

New Straits Times

time2 days ago

  • Business
  • New Straits Times

Mavcom focuses on smooth, seamless handover to CAAM on Aug 1: Chairman

KUALA LUMPUR: The Malaysian Aviation Commission (Mavcom) will ensure smooth and seamless handover of its roles and responsibilities to the Civil Aviation Authority of Malaysia (CAAM). CAAM will take over Mavcom's regulatory roles and responsibilities within the civil aviation sector on Aug 1. Mavcom said this will see CAAM managing a wide range of functions, including licensing, the allocation of air traffic rights, airport development, rural air services, economic and competition matters, as well as overall regulatory oversight. CAAM will also handle the operation of digital platforms such as AeroFile and AeroLicence, used for processing overflight and landing permits, along with licensing applications. "As part of this transition, Mavcom's existing regulatory functions and responsibilities will be assumed by CAAM, in accordance with the Malaysian Aviation Commission (Dissolution) Act 2024 [Act 856]," it said. Mavcom executive chairman Datuk Seri Saripuddin Kasim said the commission's main focus is to ensure the transition process is smooth and seamless, with minimal impact on stakeholders and the public. "The sustainability and continued growth of Malaysia's aviation industry remain at the forefront of our efforts throughout this process. "On behalf of Mavcom, I express my deepest appreciation to the past and present members of the commission, committee nembers, as well as the Mavcom staff," he said. The commission said it remains fully dedicated to carrying out its mandate and responsibilities up until the date of the rationalisation.

CAAM To Take Over Mavcom's Regulatory Functions From Aug 1, 2025
CAAM To Take Over Mavcom's Regulatory Functions From Aug 1, 2025

Barnama

time2 days ago

  • Business
  • Barnama

CAAM To Take Over Mavcom's Regulatory Functions From Aug 1, 2025

BUSINESS KUALA LUMPUR, July 21 (Bernama) -- The Civil Aviation Authority of Malaysia (CAAM) will assume the Malaysian Aviation Commission's (Mavcom) regulatory functions and responsibilities within the civil aviation industry effective Aug 1, 2025. Mavcom said this includes licensing, allocation of air traffic rights, airport development, rural air services (RAS), economics and competition matters, as well as general regulatory oversight. 'CAAM will also oversee the management of digital platforms such as AeroFile and AeroLicence for processing overflight and landing permits, as well as licensing applications," it said in a statement today. Mavcom said the transition is in accordance with the Malaysian Aviation Commission (Dissolution) Act 2024 [Act 856] on the rationalisation of both organisations. Mavcom executive chairman Datuk Seri Saripuddin Kasim said the sustainability and continued growth of Malaysia's aviation industry remain at the forefront throughout this process. 'Our priority is to ensure a smooth and seamless transition with minimal disruption to stakeholders and the public,' he said. According to Mavcom, all consumer platforms will remain fully operational during and after Aug 1 and consumers may continue to lodge complaints on airlines or airports through the existing FlySmart website and mobile app. 'Any future updates to contact information will be communicated through CAAM's official channels. Stakeholders are encouraged to visit for the latest updates and to access these services,' it added. -- BERNAMA

MAVCOM unveils upgraded airline and airport performance dashboard
MAVCOM unveils upgraded airline and airport performance dashboard

New Straits Times

time05-05-2025

  • Business
  • New Straits Times

MAVCOM unveils upgraded airline and airport performance dashboard

KUALA LUMPUR: The Malaysian Aviation Commission (MAVCOM) has launched an enhanced version of its airline and airport performance dashboard, aimed at providing the public and aviation stakeholders with improved access to transparent performance data across the nation's airlines and airports. Accessible via MAVCOM's official website, the upgraded dashboard now offers expanded insights covering both domestic and international airline operations. It tracks essential metrics such as On-Time Performance (OTP), flight cancellations, delay and cancellation reasons, as well as airport service quality assessments under the Airports Quality of Service (QoS) framework. MAVCOM monitors the OTP of both domestic and international flights operated by Malaysian carriers, including AirAsia, AirAsia X, Batik Air, Firefly, Malaysia Airlines, and MASwings. Airlines must ensure at least 85 per cent of their flights depart within 15 minutes of the scheduled time and operate at least 80 per cent of their scheduled flights monthly, with cancellations not exceeding 20 per cent. MAVCOM executive chairman Datuk Seri Saripuddin Kasim said the introduction of this enhanced dashboard marks a significant step forward in promoting greater transparency and accountability within the aviation industry in Malaysia. "It allows for improved tracking, analysis, and visibility of performance metrics across both airlines and airports. The dashboard offers a comprehensive and interactive view of the industry's performance, enabling users to customise and access the specific data they need with ease. "This not only benefits industry players, such as airlines and airports, by providing clear performance indicators they can use to elevate their service levels but also empowers consumers to make more informed choices when selecting their preferred carriers. "Ultimately, our goal is to foster a greater culture of accountability among aviation operators. By leveraging this data-driven tool, MAVCOM aims to enhance service standards and drive continuous improvements in the Malaysian aviation sector," he said in a statement. Since first publishing carrier performance data on flights departing from KL International Airport Terminals 1 and 2 (KUL T1 and T2) in April 2024, MAVCOM has expanded coverage to airports nationwide. Users can now access real-time OTP and cancellation data by airport, route, and airline, including performance by foreign carriers departing from KUL T1 and T2. The interactive dashboard enables users to view flight delay categories and cancellation reasons, along with monthly trend analyses. Aside from these metrics, airlines are mandated to adhere to the Malaysian Aviation Consumer Protection Code 2016 (MACPC), which outlines provisions for the protection of air travel consumers in Malaysia. Failure to do so may result in financial penalties being imposed. To date, MAVCOM has imposed financial penalties totalling RM4.85 million on AirAsia Bhd, AirAsia X Bhd and Batik Air. The dashboard features airport performance metrics and results under the Airports QoS framework. This framework establishes standards and Key Performance Indicators (KPIs) for airports aimed at enhancing passenger comfort, prioritising consumer service levels, and improving the overall experience for both passengers and the wider airport community. The framework currently applies to KUL T1 and T2, Kota Kinabalu, Langkawi, Kuching, Miri, and Senai airports. These airports are evaluated across four categories: passenger comfort and facilities, queuing times, passenger and baggage flow, and operator and staff amenities. At KUL alone, 28 specific quality elements are assessed under each category. Assessments are conducted through a combination of operator-reported data, independent inspections, and passenger surveys by MAVCOM. Non-compliance with the framework can lead to financial penalties. To date, MAVCOM has fined Malaysia Airports Holdings Bhd RM4.1 million for failure to meet required standards. Looking ahead, MAVCOM plans to extend the QoS framework to Sultan Abdul Aziz Shah Airport and Penang International Airport by 2025, with full nationwide implementation expected by 2027.

Mavcom unveils new tool to improve transparency in airline, airport performance
Mavcom unveils new tool to improve transparency in airline, airport performance

Malay Mail

time05-05-2025

  • Business
  • Malay Mail

Mavcom unveils new tool to improve transparency in airline, airport performance

KUALA LUMPUR, May 5 — The Malaysian Aviation Commission (Mavcom) has introduced an advanced version of its Airline and Airport Performance Dashboard. The new dashboard includes detailed insights into the performance of both domestic and international airlines operating in Malaysia. It provides users with data on on-time performance, cancellations, delays, and reasons for disruptions in flight schedules. 'The enhanced dashboard is a testament to our commitment to increasing transparency and accountability in the aviation sector,' said Mavcom executive chairman Datuk Seri Saripuddin Kasim. The update also covers airport performance, aligned with the Airports Quality of Service (QoS) Framework. The tool features easy-to-understand metrics, including the percentage of flights departing on time and cancellations. Airlines such as AirAsia, Malaysia Airlines, and Firefly are monitored under the new system. Mavcom requires airlines to maintain a minimum of 85 per cent OTP and ensures cancellations do not exceed 20 per cent. Airlines that miss the flight cancellation targets could see their application for the renewal of existing services or for additional Air Traffic Rights (ATR) with Mavcom affected. The dashboard's interactive nature allows users to access performance data across various Malaysian airports. 'This not only benefit industry players, such as airlines and airports – by providing clear performance indicators they can use to elevate their service levels but also empowers consumers to make more informed choices when selecting their preferred carriers. 'Ultimately, our goal is to foster a greater culture of accountability among aviation operators,' Saripuddin concluded.

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