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Glasgow Times
04-07-2025
- Glasgow Times
Glasgow City Council say 'no evidence' data stolen in cyber attack
The local authority also said there has been 'no evidence of any data being leaked or misused' but advised people to be vigilant. The council said its ICT supplier, CGI, discovered 'malicious activity' on servers managed by a third-party supplier on Thursday, June 19. Police Scotland is involved in investigating the incident, along with the council, the Scottish Cyber Co-ordination Centre and the National Cyber Security Centre. The council said that so far, joint investigations have not found any evidence of data being encrypted or exfiltrated (stolen). READ NEXT: Glasgow flights cancelled amid air traffic control strike However, until forensic examination of the affected servers is complete, it will continue to work on the presumption that data, which may include customer data, may have been lost. The local authority said that no council financial systems have been affected in the attack, and no details of bank accounts or credit/debit cards processed by those systems have been compromised. Following the attack, the council isolated the affected servers to protect the wider network, which disrupted a number of day-to-day digital and online services. Services supporting pensions and public Freedom of Information requests are now back online, and the council said it is creating temporary solutions and workarounds for other services. A statement from the council advised people to be on the alert. READ NEXT: Eight Scots to be honoured with Elizabeth Emblem It said: 'As part of our investigation, experts are monitoring online activity and, to date, there has been no evidence of any data being leaked or misused. 'However, until forensic examinations of the affected servers are complete – and we can be confident whether any data has been stolen – we are advising anyone who has used any of the affected forms to be particularly cautious about contact claiming to be from Glasgow City Council. 'If you are contacted by someone claiming to have your data, you should contact Police Scotland on 101.' It added: 'We are sorry that this incident will have caused real anxiety to people who have used our online services – and frustration for those unable to access those services now.'
The Herald Scotland
04-07-2025
- The Herald Scotland
No evidence of data being stolen in Glasgow City Council cyber attack
The council said its ICT supplier CGI discovered 'malicious activity' on servers managed by a third-party supplier on Thursday June 19. Police Scotland are involved in investigating the incident, along with the council, the Scottish Cyber Co-ordination Centre and the National Cyber Security Centre. The council said that so far joint investigations have not found any evidence of data being encrypted or exfiltrated (stolen). However, until forensic examination of the affected servers is complete, it will continue to work on the presumption that data, which may include customer data, may have been lost. The local authority said that no council financial systems have been affected in the attack and no details of bank accounts or credit/debit cards processed by those systems have been compromised. Following the attack the council isolated the affected servers to protect the wider network, which disrupted a number of day-to-day digital and online services. Services supporting pensions and public Freedom of Information requests are now back online and the council said it is creating temporary solutions and workarounds for other services. Read More A statement from the council advised people to be on the alert. It said: 'As part of our investigation, experts are monitoring online activity and, to date, there has been no evidence of any data being leaked or misused. 'However, until forensic examinations of the affected servers are complete – and we can be confident whether any data has been stolen – we are advising anyone who has used any of the affected forms to be particularly cautious about contact claiming to be from Glasgow City Council. 'If you are contacted by someone claiming to have your data, you should contact Police Scotland on 101.' It added: 'We are sorry that this incident will have caused real anxiety to people who have used our online services – and frustration for those unable to access those services now.'
The National
04-07-2025
- The National
No evidence that data stolen in cyber attack on Glasgow City Council
The local authority also said there has been 'no evidence of any data being leaked or misused' but advised people to be vigilant. The council said its ICT supplier CGI discovered 'malicious activity' on servers managed by a third-party supplier on Thursday June 19. Police Scotland are involved in investigating the incident, along with the council, the Scottish Cyber Co-ordination Centre and the National Cyber Security Centre. READ MORE: Glasgow to see more than 50 Orange Order walks on 'biggest day of year' The council said that so far, joint investigations have not found any evidence of data being encrypted or exfiltrated (stolen). However, until forensic examination of the affected servers is complete, it will continue to work on the presumption that data, which may include customer data, may have been lost. The local authority said that no council financial systems have been affected in the attack and no details of bank accounts or credit/debit cards processed by those systems have been compromised. Following the attack, the council isolated the affected servers to protect the wider network, which disrupted a number of day-to-day digital and online services. Services supporting pensions and public Freedom of Information requests are now back online and the council said it is creating temporary solutions and workarounds for other services. A statement from the council advised people to be on the alert. It said: 'As part of our investigation, experts are monitoring online activity and, to date, there has been no evidence of any data being leaked or misused. 'However, until forensic examinations of the affected servers are complete – and we can be confident whether any data has been stolen – we are advising anyone who has used any of the affected forms to be particularly cautious about contact claiming to be from Glasgow City Council. 'If you are contacted by someone claiming to have your data, you should contact Police Scotland on 101.' It added: 'We are sorry that this incident will have caused real anxiety to people who have used our online services – and frustration for those unable to access those services now.'
The Herald Scotland
27-06-2025
- The Herald Scotland
Glasgow City Council send warning over text scam after cyber incident
The suspicious messages that have been sent out do not mention Glasgow specifically but have been sent to people in the city. The council say it is investigating the texts and the details of the messages are being shared with police and national cyber security teams who are assisting them. It is currently unable to guarantee that the scam does not involve stolen data, but alongside others investigating the council is confident it is not the case. Read More It is believed to be the work of 'opportunistic criminals' who are trying to exploit the disruption to normal services and it is keen to assure the public it does not use text messages to chase payment of parking penalties. A spokesperson said: 'We will never call, email or message you asking for banking details – and, if you do need to pay a parking penalty, you can do so by calling the number displayed on the PCN. 'Glasgow is still working alongside Police Scotland, the Scottish Cyber Co-ordination Centre and the National Cyber Security Centre to establish whether any data was stolen during a cyber security incident discovered last week. 'If you are contacted by someone claiming to have your data, you should contact Police Scotland on 101.'
Metro
25-06-2025
- Metro
Massive council hit by cyber attack that may have stolen residents' data
Hackers may have stolen personal data in a devastating cyber attack on the Glasgow city council. The cyber strike impacted planning applications, paying for parking, driving fines and bin collections in Scotland's largest city. 'Malicious activity' was discovered by the authority on services managed by a third-party supplier on Thursday June 19. Police Scotland are investigating the hack, alongside the council, the Scottish Cyber Co-ordination Centre and the National Cyber Security Centre. The hack has forced Glasgow city council to pull affected services offline for its 625,000 residents. Also affected are household schedules for bin collections and a pension fund portal for Strathclyde. When Metro tried to access the council's Online Planning portal, a message pops up saying: 'There is currently a fault with our Online Planning Portal. We are working to resolve this as quickly as possible.' The council said the loss of web-based services was caused by the isolation of the servers, rather than the cyber incident. The authority stressed no financial systems had been hacked and no bank account or card details had been compromised. It caps off a string of cyber attacks on Scottish local authorities in recent months. Edinburgh and West Lothian councils were both targeted by malicious activity in May. More Trending In a statement, the local authority said: 'At this stage we can't confirm whether data has actually been removed and, if so, what that data is. 'As a precaution, we are operating on the presumption that customer data related to the currently unavailable web forms may have been exfiltrated, and we have contacted the Information Commissioner's Office on this basis. 'Until such time as we can ascertain if data has been stolen, and what this may be, we advise anyone who has used any of the affected forms to be particularly cautious about any contact claiming to be from Glasgow City Council. 'Glasgow city council apologises for the anxiety and inconvenience this will undoubtedly cause.' Get in touch with our news team by emailing us at webnews@ For more stories like this, check our news page. MORE: This is how long it takes to sell a home in each UK city MORE: Urgent hunt for boy, 10, who vanished nearly 24 hours ago MORE: Co-op is offering 25% off shops over £40 as a 'thank you' gesture to customers
