Latest news with #SeanCooper
Yahoo
11-07-2025
- Yahoo
Couple were horrified to discover live maggots wriggling in their cheesy lunch
A hungry couple were horrified to discover live maggots wriggling in their cheesy lunch - only for Morrisons to offer an "insulting £3 compensation". Cato and Sean Cooper had purchased Président French Brie from a Morrisons Daily in Taunton West, Somerset, to have for their lunch on May 14th. But as Sean went to prepare the couple's lunch he discovered maggots wriggling and burrowing in their soft cheese. Stomach-churning footage shows more than 16 of the parasitic bugs writhing around what was supposed to be their lunch. A hungry couple were horrified to discover live maggots wriggling in their cheesy lunch - only for Morrisons to offer an 'insulting £3 compensation'. (Image: Kennedy News and Media) Recruitment firm consultant Cato, was "disgusted" by the discovery and immediately binned the £3 purchase. The 54-year-old said she then contacted Morrisons' live chat service to inform them of the "gross" find - but was "insulted" to be offered just a £3 voucher for her bug troubles. The couple have vowed never to buy their Brie from the supermarket chain again. Cato, from Taunton, Somerset, said: "Sean stopped in the Morrisons Daily garage to grab some lunch for the day. "We've never really shopped there before, we have Brie once in a while as a little treat. "Sean said 'your lunch is ready and by the way I don't think we'll have [the Brie]'. "I opened the Brie and thought 'what the heck? That is disgusting'. I stuck the brie in the bin but kept the wrapping. "It must've been left out, it can't have been left properly in the fridge. Someone must've left it on the shelf and perhaps it's been left out. "It's gross. I thought we should really let them know that that's not on. We could've easily eaten it. "It wasn't anything to do with the brand, it was how it was kept outside the fridge." Cato contacted Morrisons via their live chat service on Facebook to inform them of the issue, but was shocked when the retailer simply offered the couple a £3 refund. Cato said: "I contacted Morrisons on Facebook message, asked what to do and said it's dangerous for other people. "It was clear after numerous messages that I was talking to a bot. They offered a £3 voucher but I don't think it's about the money. "I do feel like I've tried contacting them a couple of times. But I feel like they couldn't be bothered to take it seriously. "The £3 refund was a bit of an insult. I just thought it was stupid really. I thought they would've taken it a bit more seriously. "We won't be buying Brie from there again." Topshop teases 'return' in cryptic posts as fans 'can't cope' amid rumours Tesco launches toy sale for the summer holidays with extra Clubcard savings Lidl joins Tesco and Sainsbury's in making huge change to self-service checkouts A Morrisons spokesman said: "We have been in regular contact with the customer to apologise for the delay while our franchise partner carried out its investigation. "We are now confident this was an isolated incident but have been back in touch with the customer this week to offer them a further gesture of goodwill." Président Cheese have been contacted for a comment.
Daily Mail
10-07-2025
- Daily Mail
Fears over produce from major supermarket after popular cheese was found crawling with maggots
A hungry couple were left feeling sick to their stomachs after buying cheese from a supermarket which was infested with maggots. Cato and Sean Cooper paid £3 for a wedge of Président French Brie from a Morrisons Daily garage in Taunton West, Somerset, on May 14. But as Mr Cooper, 54, went to prepare their lunch he discovered maggots wriggling and burrowing into the soft cheese. In a video filmed by the disgusted couple, more than 16 of the parasitic bugs can be seen writhing around in the creamy yellow mass. Maggots are the larvae stage of flies, hatching from eggs laid in their hundreds by the insects in rotting materials. Coming face to face with the tiny grubs also left his partner equally 'disgusted'. Mrs Cooper, 54, a recruitment firm consultant, immediately binned the cheese before contacting Morrisons' live chat service to inform them of the 'gross find'. But she was left 'insulted' after they offered her a mere £3 voucher to make up for their shocking ordeal. Ms Cooper who reached out to the supermarket said they didn't take the incident seriously Mrs Cooper claims it was clear after a few messages she was talking to a chatbot rather than a human customer service agent, said: 'I feel like they couldn't be bothered to take it seriously.' Now the couple from have vowed to never but their brie from the supermarket chain again. Recalling the disgusting find, Ms Cooper said: 'I opened the Brie and thought "what the heck? That is disgusting" I stuck the brie in the bin but kept the wrapping. 'It must've been left out, it can't have been left properly in the fridge. Someone must've left it on the shelf. 'It's gross. I thought we should really let them know that that's not on. We could've easily eaten it. 'It wasn't anything to do with the brand, it was how it was kept outside the fridge.' A Morrisons spokesperson said: 'We have been in regular contact with the customer to apologise for the delay while our franchise partner carried out its investigation. 'We are now confident this was an isolated incident but have been back in touch with the customer this week to offer them a further gesture of goodwill.' Président Cheese have been contacted for a comment. Just last month a mother made her own horrifying discovery when she found maggots crawling in a tin of tuna. Bethany Bryson, 28, from Edinburgh in Scotland, found the maggots just before she was about to feed her son the tuna for lunch. The mother-of-one had bought the multipack of John West tinned tuna for £3.98 from Asda's Edinburgh Supercentre store on May 23. Despite not noticing anything unusual about the cans in the store, when she went to take the top tin off, she was taken aback. Ms Bryson said: 'This is going to sound like I'm exaggerating but maggots literally flew at me. 'I was in shock and disbelief. You know when your skin starts to crawl? 'I hadn't even opened the actual tin itself. The tin was open with all those maggots floating about.' She estimated there were more than 100 maggots crawling inside the tuna—as it seen in shocking footage. Manufacturer, John West Foods, who apologised and offered her a £10 voucher, suggested the can had been damaged in transit before arriving at the supermarket. She also called up the Asda's Edinburgh Supercentre store to tell them about what had happened. Ms Bryson said the staff told her to bring the tuna tins into the store for testing and that they would remove the tins from the shelves. Armed with two pairs of disposable gloves, she had to fish through her bins to retrieve the tin. 'I had to bin raid to get the tins out. Luckily, I have disposable gloves, I had two layers of them on. Two Ziploc bags and a nappy bag went into containing those tins,' she said. The manager offered her a £20 voucher as a gesture of goodwill when she returned to the store, she said. While Asda's head office apologised for her experience and offered her a £5 voucher, she said their response was unacceptable.
Metro
07-07-2025
- General
- Metro
Couple 'disgusted' when new pack of Morrisons brie turns out to be maggot-ridden
A couple who opened a new pack of Morrisons brie to find it was infested with maggots have hit out at the supermarket for offering an 'insulting' £3 voucher in compensation. Cato and Sean Cooper, from Taunton West, Somerset, bought the Président-branded French cheese from a Morrisons Daily store and opened it while preparing lunch on the same day. At least 16 larvae were crawling around the cheese, which showed visible signs of having expired some time before. Cato, who was 'disgusted' by the sight, said: ' stuck the brie in the bin but kept the wrapping. 'It must've been left out, it can't have been left properly in the fridge. Someone must've left it on the shelf and perhaps it's been left out. 'It's gross. I thought we should really let them know that that's not on. We could've easily eaten it. 'It wasn't anything to do with the brand, it was how it was kept outside the fridge.' The couple contacted the supermarket via their customer service feature on Facebook but were responded to by an automated chat agent who offered a £3 voucher. Cato added: 'I don't think it's about the money. I do feel like I've tried contacting them a couple of times. But I feel like they couldn't be bothered to take it seriously. 'The £3 refund was a bit of an insult. I just thought it was stupid really. I thought they would've taken it a bit more seriously. 'We won't be buying Brie from there again.' Morrisons said it believes the error was an 'isolated incident'. A spokesperson said: 'We have been in regular contact with the customer to apologise for the delay while our franchise partner carried out its investigation. 'We are now confident this was an isolated incident but have been back in touch with the customer this week to offer them a further gesture of goodwill.' Président Cheese have been approached for comment. Get in touch with our news team by emailing us at webnews@ For more stories like this, check our news page.
