24-06-2025
Telesmart Earns Government Endorsement For Their Secure Network Services
Telesmart has been officially endorsed by the Department of Internal Affairs (DIA) for its Network Management and Administration services – a clear sign of the company's commitment to delivering secure, reliable technology to organisations in Aotearoa.
Telesmart offers the comprehensive Cisco Meraki suite of products, including LAN, SD-WAN, Wi-Fi access points, firewalls, security solutions, IoT sensors, cameras, and a centralised management dashboard.
'We're proud to be one of a select group of Information Communications Technology (ICT) providers in Aotearoa to receive this endorsement from the Department of Internal Affairs, it's a clear signal that our customers are working with a provider who takes security seriously and delivers with integrity.' said Nigel Barker, Chief Executive Officer at Telesmart.
This endorsement comes through the All-of-Government (AoG) Marketplace, which helps public sector agencies find trusted suppliers for ICT services. Telesmart's inclusion means its services meet key government standards for information security – including alignment with Protective Security Requirements (PSR) and the New Zealand Information Security Manual (NZISM).
What the endorsement means
The Tier 2 Information Security Endorsement is more than a formality. It shows that Telesmart has provided up-to-date and relevant documentation – including ISO 27001 certification, SOC 2 Type 2 reports, independent audits, and internal governance policies – that meet the DIA's expectations.
For public sector teams, this means less time spent on supplier checks. While each organisation still needs to carry out its own risk assessment, the endorsement offers a strong starting point and added confidence in the service's security posture.
A practical win for public sector teams
Geof Robinson, Chief Information Security Officer at Telesmart, says the endorsement is a practical step forward:
'Public sector teams face constant pressure to deliver secure, reliable services - often with limited time and resources. This endorsement simplifies that challenge, empowering agencies to choose technology with confidence without adding unnecessary complexity.'
Telesmart's endorsed service helps organisations manage their networks securely and efficiently. It's part of a broader offering that includes managed telephony, IT support, and cloud solutions – all designed to keep teams connected and protected.
Built for organisations in Aotearoa
Telesmart has built its reputation by supporting organisations that need tailored solutions and personal attention – particularly those who have challenges in finding that level of care or flexibility from other providers. The company focuses on outcomes that matter, like improving operational resilience, simplifying communications, and supporting remote work.
What sets Telesmart apart is its hands-on approach. Every service request is reviewed to ensure the appropriate team of experts is assigned. Progress is tracked through quality dashboards, and if there are issues there's a clear escalation path from the Help Desk Manager to the Head of Professional Services, and ultimately to the CEO - a structure designed for accountability and fast resolution.
Why it matters
Secure and well-managed networks are essential. Whether it's a local council, school, healthcare provider, or government department, organisations need to know their ICT provider takes security seriously – and understands the practical realities of service delivery.
This endorsement reinforces Telesmart's position as a trusted partner for organisations looking for straightforward, secure, and scalable ICT services.
