Latest news with #SergedeGheldere
Scottish Sun
06-07-2025
- Scottish Sun
Passengers stranded for more than FIVE hours after London-bound Eurostar train ‘gets stuck on tracks'
TRAIN CHAOS Passengers stranded for more than FIVE hours after London-bound Eurostar train 'gets stuck on tracks' Click to share on X/Twitter (Opens in new window) Click to share on Facebook (Opens in new window) EUROSTAR passengers were stranded for more than five hours after a London-bound train got "stuck on the tracks". Angry travellers took to social media today, claiming they were left without help and working toilets for hours. Sign up for Scottish Sun newsletter Sign up 2 The Eurostar train was bound for London Credit: Getty 2 A band tried to lift the spirits of stranded passengers Credit: X Others complained that the lack of air con and ventilation on stifling trains was taking its toll on passengers. The train is believed to be stuck by Guines which is close to Calais. One passenger told of paramedics onboard, treating people who have become unwell. The operator said in a statement to one traveller: "We're sending a replacement train to take you to London, which should arrive shortly. You'll need to leave the train. "For your own safety, please remain seated for now and wait for instructions from our onboard team." Meanwhile, a quick-thinking band was filmed serenading stranded passengers to try and lift the spirits after a day of travel chaos. The moving video was uploaded to X, formerly Twitter, and showed the band singing a tune called 'Home'. Passengers from the Eurostar were seen sitting on the gravel as they enjoyed a moment of respite. One passenger claimed on Twitter that they had been stuck " for three hours". She added: "There is no air-conditioning, the toilets are overflowing and we have not had a single update from any member of staff in well over two hours. "This is absolutely appalling. "There are young children just trapped on here." Another traveller onboard the stuck train echoed these concerns and said old and young people on the train appeared to not be doing well. A third woman said she was with two "overheating" children, in a train with no toilets. Eurostar has said they are working on "replacement trains", but the cause of the chaos today is unknown. The lack of communication from the company has caused serious concern, with passenger Serge de Gheldere writing: "Almost 3h. Still no news, no air. This is not just an incident or bad luck. "There is no plan. Instead of opening the doors and trusting the people, they only have one or two doors open and let people almost suffocate. There are asthma patients and infants on board."
The Irish Sun
06-07-2025
- The Irish Sun
Passengers stranded for more than FIVE hours after London-bound Eurostar train ‘gets stuck on tracks'
EUROSTAR passengers were stranded for more than five hours after a London-bound train got "stuck on the tracks". Angry travellers took to social media today, claiming they were left without help and working toilets for hours. Advertisement 2 The Eurostar train was bound for London Credit: Getty 2 A band tried to lift the spirits of stranded passengers Credit: X Others complained that the lack of air con and ventilation on stifling trains was taking its toll on passengers. The train is believed to be stuck by Guines which is close to Calais. One passenger told of paramedics onboard, treating people who have become unwell. The operator said in a statement to one traveller: "We're sending a replacement train to take you to London, which should arrive shortly. You'll need to leave the train. Advertisement "For your own safety, please remain seated for now and wait for instructions from our onboard team." Meanwhile, a quick-thinking band was filmed serenading stranded passengers to try and lift the spirits after a day of travel chaos. The moving video was uploaded to X, formerly Twitter, and showed the band singing a tune called 'Home'. Passengers from the Eurostar were seen sitting on the gravel as they enjoyed a moment of respite. Advertisement Most read in The Sun Exclusive Exclusive One passenger claimed on Twitter that they had been stuck " for three hours". She added: "There is no air-conditioning, the toilets are overflowing and we have not had a single update from any member of staff in well over two hours. "This is absolutely appalling. "There are young children just trapped on here." Advertisement Another traveller onboard the stuck train echoed these concerns and said old and young people on the train appeared to not be doing well. A third woman said she was with two "overheating" children, in a train with no toilets. Eurostar has said they are working on "replacement trains", but the cause of the chaos today is unknown. The lack of communication from the company has caused serious concern, with passenger Serge de Gheldere writing: "Almost 3h. Still no news, no air. This is not just an incident or bad luck. Advertisement "There is no plan. Instead of opening the doors and trusting the people, they only have one or two doors open and let people almost suffocate. There are asthma patients and infants on board."
Daily Mirror
06-07-2025
- Daily Mirror
Eurostar descends into 'chaos' as passengers stuck on train with 'lack of air'
Eurostar passengers have been left 'stuck' on a London-bound train after a thread of 'chaos' ensued - including claims of 'no electricity' and a 'lack of air'. Those aboard the train have slammed the service for a shortage of communication with passengers, leading one customer to complain that they have been left in a stagnant carriage and that the doors will not open. Passengers have claimed that they've endured over three hours of waiting on the train bound for London in the 'severe' Eurostar disruption, according to The Mirror. Serge de Gheldere in London wrote on X: "Almost 3h. Still no news, no air. This is not just an incident or bad luck. "@Eurostar is absolutely clueless and unprepared. There is no olan(sic). Instead of opening the doors and trusting the people, they only have one or two doors open and let people almost suffocate. There's asthma patients and infants on board." Another passenger has claimed that she has been stuck on the Eurostar train for 'nearly four hours' without working bathrooms. The social media representative replied to the woman sharing that a replacement train is being organised for those stranded on the train. She was also told to wait for instructions from the team onboard. "We've been stuck with no electricity (air) and bathrooms aren't working," the woman claimed on X. "Close to 4hrs waiting and counting." On the social media platform, Eurostar replied: "Hi Alexandra, we're sorry about the situation with your train today. "Please remain seated and wait for instructions from the onboard team, as we are arranging a replacement train. Thank you for your understanding and patience." The 'chaos' continues to develop with further people who claim to be aboard the train experiencing what they describe as "inhumane conditions." Taking to X, the passenger who is with two small children slammed: "I am on this train with two small children who are overheating! There are no toilets, there is no air, these are inhumane conditions. There is still no replacement!!!!" One passenger has told The Mirror that people have become unwell while stuck on the train, which has two engines out of service. He said: "We're stuck on Eurostar tracks near Guines. It's we've been here for about four hours now. They said both of the engines are out of service and we need a new train to take us. "They've said it's coming at 130, but nothing. "Conditions aren't great - paramedics are on board and triaging people. There's no toilets. Zero communication from staff on board. None. The only info we get is from Twitter." Daily Star has contacted Eurostar for comment.
Metro
06-07-2025
- Metro
Eurostar accused of letting passengers 'overheat' for hours amid latest travel c
Eurostar passengers are facing another day of upheaval in travel plans, weeks after they were forced to sleep in toilet cubicles after cancellations. Angry passengers took to social media today, claiming they were left for more than three hours without working toilets, on stifling trains with no air flow. The operator said in a statement to one traveller: 'We're sending a replacement train to take you to London, which should arrive shortly. You'll need to leave the train. 'For your own safety, please remain seated for now and wait for instructions from our onboard team.' But the lack of communication from the company has caused serious concern, with passenger Serge de Gheldere writing: 'Almost 3h. Still no news, no air. This is not just an incident or bad luck. 'There is no plan. Instead of opening the doors and trusting the people, they only have one or two doors open and let people almost suffocate. There are asthma patients and infants on board.' Another woman said she was with two 'overheating' children, in a train with no toilets. Eurostar has said they are working on 'replacement trains', but the cause of the chaos today is unknown. Metro has reached out to Eurostar for comment. More Trending In June, services in both directions between London St Pancras International and Gare Du Nord in Paris were suddenly cancelled after two people were killed in separate collisions near Lille. Some 600 metres of copper cables were also reportedly stolen, with the operator now forced to run alternative, longer routes. You have three months from the date you were due to travel to claim a refund. You can find out how much of the cost you can get back on an e-voucher or cash refund here. The Eurostar website says: 'If your train is delayed for 60 minutes or more, you are entitled to claim compensation. Please wait at least 24 hours before making a claim – this will give our systems time to process details of your delay. 'If you didn't book directly with us, please get in touch with the person or company you bought your ticket from.' If the train is cancelled or delayed before departure, those with an unused ticket can exchange for free, claim an e-voucher or request a refund. Some carriages turned back to the station they departed from after hours of delays. Many passengers were then left with nowhere to stay after trains arrived back so late in the evening. Get in touch with our news team by emailing us at webnews@ For more stories like this, check our news page. MORE: 'I lost my daughter in the London 7/7 bombings, this is her story' MORE: Off-duty police officer attacked after challenging group barging through tube barriers MORE: Hundreds of thousands celebrate London Pride with focus on trans rights
Daily Mirror
06-07-2025
- Daily Mirror
Chaos as passengers stuck on Eurostar train with 'lack of air' and 'no electric'
Passengers have been left waiting for more than three hours in major Eurostar disruption. People have blasted the service for a lack of communication with one person saying that they have been left in a carriage with a train not moving at a station with the doors closed. Serge de Gheldere in London wrote on X: "Almost 3h. Still no news, no air. This is not just an incident or bad luck. "@Eurostar is absolutely clueless and unprepared. There is no olan(sic). Instead of opening the doors and trusting the people, they only have one or two doors open and let people almost suffocate. There's asthma patients and infants on board." , , , , or visit homepage. Eurostar passengers travelling recently were warned to cancel or postpone their trips as chaos erupted after two people were killed on the railway near Lille in France. Those travelling between London St Pancras International and Gare Du Nord in Paris were delayed for seven hours in both directions on June 24, with some having their trains called altogether. The knock on effects of the delays was still affecting travellers the next day. The French section also faced more disruption a day later after cables were stolen and cut overnight in what the French authorities are calling a "a malicious act". Serge de Gheldere in London wrote on X: "Almost 3h. Still no news, no air. This is not just an incident or bad luck.
