Latest news with #ServiceOntario


CTV News
3 days ago
- Health
- CTV News
Hamilton public health warns of possible measles exposures at Costco and Service Ontario
A dose of the measles, mumps, and rubella (MMR) vaccination awaits the next patient during a vaccine clinic at Southwestern Public Health in St. Thomas, Ont. on Tuesday, March 4, 2025. THE CANADIAN PRESS/Geoff Robins Public Health officials in Hamilton are warning the public about two confirmed cases of measles in the city, which may have resulted in some people being exposed to the virus without their knowledge. The cases are reported as being from the same household and travel related, As of July 8, Ontario has reported 2,244 cases of measles but a significant portion of those cases are clustered in southwestern Ontario. With these two new cases, Hamilton has reported four cases this year. Hamilton health services are advising that the public may have been exposed to the virus at the following locations: Service Ontario (50 Dundurn St S, Unit 10, Hamilton, ON L8P 4W3) July 7, 2025, from 1 p.m. to 3:30 p.m. Costco - Ancaster (100 Legend Ct, Hamilton, ON L9K 1J3) July 7, 2025, from 3 p.m. to 8 p.m. Upper Gage Clinic and Gage Pharmacy (1050 Upper Gage Ave, Unit 3, Hamilton, ON L8V 0A3) July 9, 2025, from 11:30 a.m. to 2:30 p.m. Ellen Fairclough Building - Service Ontario, main lobby, elevators, 4th floor (119 King St West, Hamilton, ON L8P 4Y7) July 9, 2025, from 3:30 p.m. to 7 p.m. Hamilton health officials are warning the public to watch for symptoms, including a high fever, red blotchy rashes, small white spots with white centres (Koplik's spots) inside the mouth and throat.


Hamilton Spectator
4 days ago
- Health
- Hamilton Spectator
Pair of measles cases confirmed in Hamilton
Hamilton public health is investigating a pair of confirmed measles cases in the city. The public health unit announced the cases in a media release Tuesday, noting that the cases are travel-related and involve the same household — one infant and one adult. The local cases come as the province continues to grapple with a growing measles outbreak that began in October and has infected more than 2,200 people since it began. The confirmed cases in Hamilton mark the latest in the city since February, when a child was infected with the virus. There were also some local measles exposures announced by public health back in May. Public health said it has notified and will be following up with all 'identified contacts' who have been potentially exposed to the highly contagious virus, which can easily spread to those who are not fully vaccinated or have not previously been infected. Alongside connecting with identified contacts, public health officials announced at least four potential exposure sites where members of the public may have come into contact with the virus. Service Ontario at 50 Dundurn St. S. on July 7 from 1 to 3:30 p.m. Costco at 100 Legend Ct. in Ancaster on July 7 from 3 to 8 p.m. Upper Gage Clinic and Gage Pharmacy at 1050 Upper Gage Ave. on July 9 from 11:30 a.m. to 2:30 p.m. Infants, pregnant people and those with weakened immune systems are more at risk of severe complications from the virus, noted the public health unit. 'Measles is a serious, vaccine-preventable infection that can cause severe lifelong complications,' said Dr. Bart Harvey, associate medical officer of health, in a statement. Those who were potentially exposed are asked to watch for symptoms for 21 days after an exposure, even if they are up to date with their vaccinations. Symptoms typically last for one to two weeks and may include a high fever, cough, runny nose and small white spots with white centres on the inside of the mouth and throat, as well as a red, blotchy rash. Folks from the community are reminded to check their immunization records to ensure they are up to date on their measles vaccines, either MMR or MMRV. 'Vaccination against measles is highly effective,' said Harvey. 'It is strongly recommended that you and your family are up to date with appropriate measles vaccination.' Two doses are recommended for anyone born in or after 1970, according to the release, while those born before 1970 are considered protected against measles. Those who were born after 1970 and are not fully vaccinated are asked to avoid contact with those most vulnerable to the virus. Contacts who are students or child-care workers with only one dose of the vaccine will be asked to stay home until they are fully vaccinated. Those who were at either exposure site and are not fully vaccinated are asked to call Hamilton public health at 905-546-2424, ext. 7970, with any questions and concerns. If someone has developed the symptoms of measles, they are asked to stay home and not attend work, school or any other public spaces. They should contact their doctor and, if attending a clinic or hospital, call ahead to ensure precautions are in place. Error! Sorry, there was an error processing your request. There was a problem with the recaptcha. Please try again. You may unsubscribe at any time. By signing up, you agree to our terms of use and privacy policy . This site is protected by reCAPTCHA and the Google privacy policy and terms of service apply. Want more of the latest from us? Sign up for more at our newsletter page .


CBC
4 days ago
- Health
- CBC
Hamilton public health says possible measles exposures at Costco, Service Ontario
Hamilton public health says it's investigating two cases of measles, in an infant and adult, and is warning residents they may have been unknowingly exposed to the virus. The two patients contracted the virus through travel, said public health in a news release Tuesday. The agency is now notifying those they came into direct contact with as well as members of the public who went to the following places in Hamilton: Service Ontario, 50 Dundurn St. S., Unit 10, July 7 from 1 to 3:30 p.m. Costco-Ancaster, 100 Legend Ct., July 7 from 3 to 8 p.m. Upper Gage Clinic and Gage Pharmacy, 1050 Upper Gage Ave., Unit 3, July 9 from 11:30 a.m. to 2:30 p.m. Ellen Fairclough Building in Service Ontario as well as the main lobby, elevators and fourth floor, 119 King St. W. from 3:30 to 7 p.m. Anyone who believes they may have been exposed should watch for symptoms for 21 days after, public health said. Symptoms include a high fever of 38.8 C or greater, red blotchy rash, cough, runny nose, red watery eyes, drowsiness, irritability and/or small white spots with white centres on the inside of the mouth and throat. People who develop symptoms are advised to stay home and contact a health-care provider over the phone before going in person. "Measles is a serious, vaccine-preventable infection that can cause severe life-long complications," said Dr. Bart Harvey, Hamilton's associate medical officer of health.


CTV News
24-05-2025
- CTV News
Toronto man discovers $1,500 Hwy. 407 bill after criminals duplicated his licence plate
Man warns drivers after licence plate duplicated and used in several crimes including an expensive Highway 407 bill. Camilo Sanchez was at home last Tuesday night when two Toronto police detectives knocked at his door, flashed their badges at him and informed him the licence plates to his white 2018 Dodge Durango had been duplicated. The 33-year-old maintenance company owner said he couldn't believe what he was hearing. 'Then they told me that it's been used in violent crimes and theft around the city,' Sanchez recounted, adding he then answered a few questions to confirm he wasn't the suspect wanted in these alleged crimes and reviewed photos of the suspect vehicle that looked eerily similar to his own. A spokesperson for Toronto Police Service confirmed Sanchez's plates had in fact been duplicated but would not provide further comment due to the active investigation. After the detectives finished their line of questioning, Sanchez said he was told that he would need to get brand new plates at ServiceOntario, which cost $59. 'The next day I decided to go, and I was told by a lady behind the desk that there's nothing that she could do. I asked her, 'What's the problem?'' Sanchez told CTV News Toronto in an interview on Wednesday. 'She says that I have a 407 bill that's over $1,500 and I was honestly shocked.' Sanchez says he uses the 407 ETR every now and then but no trip has ever amounted to $1,508.42 for him. Plus, Sanchez says he regularly pays off the bills for the tolled highway. The 407 bill An image of the Hwy. 407 ETR bill Camilo Sanchez received after learning his licence plates had been duplicated. 'I was thrown by that,' Sanchez said, adding ServiceOntario would not issue him new licence plates until he paid off the charge. He says he offered the police report number to the desk worker, hoping she could provide some sort of resolution but was ultimately denied. Sanchez says he then turned to the 407 to see what they could do about the extenuating bill but was again hit with another roadblock. 'I called up the 407 and the lady on the phone said the same thing, 'My hands are tied. I need a physical report,'' Sanchez said. The Ministry of Transportation's office confirmed to CTV News Toronto that, per the Highway Traffic Act, the tolled highway can make a request for the ministry to deny a licence plate renewal should there be an unpaid bill at the time of renewal—or in Sanchez's case, at the time of ordering new plates. The ministry adds defaulted fines must also be paid in full prior to getting a new or personalized licence plate, as well as renewing a vehicle's permit. 'Should fraudulent activity occur with a licence plate (e.g. someone fraudulently manufactured duplicate plates), they would need to report this to then police and provide this information to the 407 ETR,' the email reads. 'If they are satisfied, the 407 ETR will request the denial to be removed from ministry records, allowing the individual to proceed with their renewal or issuance of new plates.' But Sanchez says he did not get that from police, just the report number tied to his case. 'The detectives never gave me a physical report, they didn't even tell me what to do,' Sanchez said. 'I'm trying to figure everything out on my own here.' After sharing his story to TikTok and getting some guidance from others, Sanchez went to Toronto Police headquarters last Friday but was told that he would have to wait up to 30 days for the report, which cost him $67. Luckily, by Friday afternoon the ordeal had come to an end after 407 agreed to waive the outstanding toll payments. CTV News Toronto spoke with Sanchez and he confirmed that he was told the waived fees would take about five business days to reflect online, after which he will finally be able to obtain his new plates. 'We've been in touch with the customer about this. It seems there was a misunderstanding of where the charges were coming from on the part of the customer. We've resolved the issue with the customer,' a spokesperson for 407 ETR said in an emailed statement. The 407 said they have started tracking the number of duplicated licence plates on its own as of spring 2024, so they can understand how prevalent this issue is. 'Fortunately, duplicated plates remain rare for our customers. This year, we have investigated 31 cases of duplication compared to a total of 1087 lost or stolen plates,' the email reads. All governing bodies contacted for this story urge any Ontarian who believes their plate has been duplicated to contact the authorities and return their plates to the transportation ministry. 'We also recommend that if your transponder has been stolen or gone missing to reach out to us to avoid any fraudulent charges,' the 407 said. The 407 also requires either the full police report or the MTO Declaration Report to confirm the impacted licence plate number and the date the report was filed before they can assist any driver. Under the Highway Traffic Act, those who use licence plates that are not authorized for their vehicle can incur a $140 fine.


CTV News
24-05-2025
- CTV News
Toronto man discovers $1,500 Hwy. 407 bill after criminals duplicated his licence plate
Man warns drivers after licence plate duplicated and used in several crimes including an expensive Highway 407 bill. Camilo Sanchez was at home last Tuesday night when two Toronto police detectives knocked at his door, flashed their badges at him and informed him the licence plates to his white 2018 Dodge Durango had been duplicated. The 33-year-old maintenance company owner said he couldn't believe what he was hearing. 'Then they told me that it's been used in violent crimes and theft around the city,' Sanchez recounted, adding he then answered a few questions to confirm he wasn't the suspect wanted in these alleged crimes and reviewed photos of the suspect vehicle that looked eerily similar to his own. A spokesperson for Toronto Police Service confirmed Sanchez's plates had in fact been duplicated but would not provide further comment due to the active investigation. After the detectives finished their line of questioning, Sanchez said he was told that he would need to get brand new plates at ServiceOntario, which cost $59. 'The next day I decided to go, and I was told by a lady behind the desk that there's nothing that she could do. I asked her, 'What's the problem?'' Sanchez told CTV News Toronto in an interview on Wednesday. 'She says that I have a 407 bill that's over $1,500 and I was honestly shocked.' Sanchez says he uses the 407 ETR every now and then but no trip has ever amounted to $1,508.42 for him. Plus, Sanchez says he regularly pays off the bills for the tolled highway. The 407 bill An image of the Hwy. 407 ETR bill Camilo Sanchez received after learning his licence plates had been duplicated. 'I was thrown by that,' Sanchez said, adding ServiceOntario would not issue him new licence plates until he paid off the charge. He says he offered the police report number to the desk worker, hoping she could provide some sort of resolution but was ultimately denied. Sanchez says he then turned to the 407 to see what they could do about the extenuating bill but was again hit with another roadblock. 'I called up the 407 and the lady on the phone said the same thing, 'My hands are tied. I need a physical report,'' Sanchez said. The Ministry of Transportation's office confirmed to CTV News Toronto that, per the Highway Traffic Act, the tolled highway can make a request for the ministry to deny a licence plate renewal should there be an unpaid bill at the time of renewal—or in Sanchez's case, at the time of ordering new plates. The ministry adds defaulted fines must also be paid in full prior to getting a new or personalized licence plate, as well as renewing a vehicle's permit. 'Should fraudulent activity occur with a licence plate (e.g. someone fraudulently manufactured duplicate plates), they would need to report this to then police and provide this information to the 407 ETR,' the email reads. 'If they are satisfied, the 407 ETR will request the denial to be removed from ministry records, allowing the individual to proceed with their renewal or issuance of new plates.' But Sanchez says he did not get that from police, just the report number tied to his case. 'The detectives never gave me a physical report, they didn't even tell me what to do,' Sanchez said. 'I'm trying to figure everything out on my own here.' After sharing his story to TikTok and getting some guidance from others, Sanchez went to Toronto Police headquarters last Friday but was told that he would have to wait up to 30 days for the report, which cost him $67. Luckily, by Friday afternoon the ordeal had come to an end after 407 agreed to waive the outstanding toll payments. CTV News Toronto spoke with Sanchez and he confirmed that he was told the waived fees would take about five business days to reflect online, after which he will finally be able to obtain his new plates. 'We've been in touch with the customer about this. It seems there was a misunderstanding of where the charges were coming from on the part of the customer. We've resolved the issue with the customer,' a spokesperson for 407 ETR said in an emailed statement. The 407 said they have started tracking the number of duplicated licence plates on its own as of spring 2024, so they can understand how prevalent this issue is. 'Fortunately, duplicated plates remain rare for our customers. This year, we have investigated 31 cases of duplication compared to a total of 1087 lost or stolen plates,' the email reads. All governing bodies contacted for this story urge any Ontarian who believes their plate has been duplicated to contact the authorities and return their plates to the transportation ministry. 'We also recommend that if your transponder has been stolen or gone missing to reach out to us to avoid any fraudulent charges,' the 407 said. The 407 also requires either the full police report or the MTO Declaration Report to confirm the impacted licence plate number and the date the report was filed before they can assist any driver. Under the Highway Traffic Act, those who use licence plates that are not authorized for their vehicle can incur a $140 fine.