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Walmart's AI super agents promise smarter shopping and faster digital growth in e-commerce
Walmart's AI super agents promise smarter shopping and faster digital growth in e-commerce

Time of India

time6 days ago

  • Business
  • Time of India

Walmart's AI super agents promise smarter shopping and faster digital growth in e-commerce

Walmart, the world's largest retailer, has announced an ambitious plan to roll out a suite of AI-powered 'Super Agents' aimed at enhancing customer experience and streamlining business operations. These agents, built using agentic AI , are designed to assist Walmart customers, employees, suppliers, and developers, becoming the primary interface for AI interactions within the company. The initiative highlights Walmart's strategy to boost e-commerce sales, targeting a future where online sales account for 50% of total revenue within five years. The company believes these AI-powered solutions will strengthen its competitive edge against Amazon and reshape the future of retail. What are Walmart's AI 'Super Agents' Walmart revealed that its four AI-powered agents are tailored to support different groups as reported by Reuters: Shoppers – offering personalised recommendations, automated reordering, and event planning. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like 15 most beautiful women in the world Undo Store Employees – simplifying HR tasks and providing real-time sales insights. Suppliers and Sellers – streamlining onboarding, managing orders, and building ad campaigns. Software Developers – enabling the testing and deployment of future AI tools. These super agents will replace existing AI tools and act as a single entry point for AI interactions, providing more cohesive and automated support. How Walmart's AI Sparky is upgrading shopping for customers One of the first tools available to customers is Sparky, a generative AI-powered assistant on the Walmart app. Currently, Sparky helps customers: Find specific products such as athletic gear or printer ink Summarise product reviews Offer recommendations for niche needs In its enhanced 'Super Agent' form, Sparky will handle advanced tasks like event planning (e.g., a unicorn-themed party), automatically reordering household items, and even using computer vision to generate recipes based on fridge contents. Walmart introduces AI 'Super Agents' to streamline employee and partner operations Walmart is introducing an 'Associate Super Agent' to simplify employee operations. Tasks such as submitting parental leave applications or retrieving real-time sales data will require minimal input, improving efficiency for in-store workers and corporate teams. Previously, employees had to use multiple separate tools for these queries—something Walmart aims to eliminate. For sellers, suppliers, and advertisers, Walmart is building 'Marty', a Super Agent to enhance onboarding, order management, and advertising campaign creation. Additionally, the Developer Super Agent will serve as a platform for testing and launching future AI-powered tools, ensuring faster innovation and deployment across Walmart's digital ecosystem. Walmart's agentic AI focus raises questions about jobs and innovation Unlike traditional generative AI, agentic AI requires minimal human intervention, allowing the system to make independent decisions and execute tasks efficiently. This evolution enables Walmart's super agents to automate processes that were once manual, improving operational speed and accuracy across its network. Walmart recently appointed Daniel Danker, a former Instacart executive, as Executive Vice President (EVP) for AI Acceleration, Product, and Design. The retailer also created a new EVP of AI position, reflecting its commitment to AI leadership. Walmart's AI expansion sparks debate on jobs and retail innovation While Walmart has not confirmed whether these agents will lead to job losses, the company has modernised e-commerce fulfillment centers and reduced corporate staff in recent years. Walmart executives, however, emphasized job creation in AI-focused areas, even as other tech giants like Amazon, Microsoft, and Google have seen AI-related layoffs. Walmart's investment in AI highlights its efforts to close the gap with Amazon, which has also introduced AI tools for sellers and shoppers. Walmart believes that by simplifying the shopping process, improving delivery speeds, and providing smarter product discovery, it can capture a larger share of e-commerce sales and strengthen its market dominance. Also Read | Blue Lock Rivals codes (July 2025) | Roblox Tennis Zero codes July 2025 | Roblox Mugen codes for July 2025 | Jujutsu Infinite codes July 2025

Travel Leaders Network expands Super Agent designation
Travel Leaders Network expands Super Agent designation

Travel Weekly

time10-06-2025

  • Business
  • Travel Weekly

Travel Leaders Network expands Super Agent designation

LAS VEGAS — Travel Leaders Network (TLN) is adding two new categories to its Super Agent designation on its Agent Profiler tool, among other technology updates discussed at its annual Edge conference this week at Caesars Palace Las Vegas Hotel and Casino. Agent Profiler is TLN's lead-generation tool for members. There are nearly 20,000 advisor profiles on today. In 2022, TLN added the "Super Agent" designation, awarded to advisors who fill out their profiles with a variety of content, like reviews, specialty bios, maps and photo albums. Now, two additional categories of Super Agent profiles are coming: Super Agent Gold and Super Agent Diamond. Advisors can reach those levels based on performance metrics using Agent Profiler, said Stephen McGillivray, chief partner marketing officer at parent company Internova Travel Group. That includes metrics like response rate within 24 hours and booking close rate. The basic Super Agent designation will remain in place. The new categories will likely go live in July, Lovell said. Having an elevated Agent Profiler designation puts an advisor higher in the search order, making it more likely a consumer will select their profile and send leads their way. Leads from the profiles are about flat compared to last year, which saw an all-time high of more than 300,000, McGillivray said. "We're happy about that, because a lot of the digital space, I've seen traffic numbers drive down," McGillivray said. "We were very happy that we're holding our own in lead flow to the members." The average cost of a booking that comes through Agent Profiler that an advisor can close is $10,665, according to McGillivray. The close rate, Lovell said, is a little over 25%. Continuing CRM integrations TLN continues its work to become CRM-agnostic, enabling members to work with whichever CRM they prefer and benefit from integration into TLN's systems. "CRMs are exploding all over the place in our industry," said Cory Voss, TLN's chief information officer. "When I say exploding, I mean lots more options than there ever was before. And we're sensitive to that. We acknowledge that, and we want to make sure that our membership base has the ability to make the choice and work with the CRM that fits their business best." Traditionally, TLN's systems were integrated with ClientBase and AgentMate, but the consortium has been making moves to be CRM-agnostic, enabling more CRMs to communicate with its systems. Integration of the VacationCRM is ongoing. Planiteasy, Tess and Tres are coming down the pipe, Voss said. "There's so many options in the CRM space," he said. "It's an important business decision for an agency to make, and we want to be as accommodating as we possibly can in supporting the decision that they're going to make. And we're going to do that by trying to get as many integrations as we possibly can." Simplified Sabre GDS rolling out for Canadian members Getting more advisors to sell air has been a focus of TLN in recent years. Last year, TLN began to roll out SNAP, its co-branded version of Sabre Red Launchpad designed to be a simpler-to-use version of the GDS. "Air has been ignored for a long time, and it's a huge opportunity," Lindsay Pearlman, TLN's COO, said. "When you think about it, it doesn't make sense that an advisor doesn't book air." It helps build relationships and loyalty by providing a more complete vacation product, he said. The proof is in the numbers: If an advisor books air for their customer, he said, the cancellation rate drops by 39%. "There's a stickiness factor," he said. "You're going beyond the transaction piece to providing full service for that customer." After a year of beta testing in the market, SNAP is now officially rolling out to TLN members in Canada.

AI-Driven SuperAgent System Enhances Property Finder's Real Estate Services
AI-Driven SuperAgent System Enhances Property Finder's Real Estate Services

Arabian Post

time21-05-2025

  • Business
  • Arabian Post

AI-Driven SuperAgent System Enhances Property Finder's Real Estate Services

Property Finder, a leading proptech company in the Middle East and North Africa region, has introduced 'SuperAgent,' the region's first artificial intelligence -driven ranking system for real estate agents. This system, powered by the in-house developed Agent Data Assistant , aims to improve the home-seeking experience by identifying top-performing agents based on responsiveness, quality of listings, and agent reports. The ADA algorithm analyses millions of data points to rank agents, helping home-seekers connect with those who are most responsive and knowledgeable about properties. According to Property Finder, this initiative is designed to raise industry standards and drive agents towards providing better service to clients. Ari Kesisoglu, President of Property Finder Group, stated, 'We are committed to empowering home seekers to find their new home easily, quickly, and effortlessly by constantly investing in best-in-class technology.' He emphasized that the launch of SuperAgent delivers on the company's promise to enrich the home-seeker journey with transparency and unbiased information, thereby building trust in the market. ADVERTISEMENT The introduction of SuperAgent comes at a time when Dubai is positioning itself as a hub for proptech innovation. Companies in the region are investing heavily in technologies such as AI, machine learning, blockchain, and Internet of Things to redefine the real estate sector. These advancements aim to facilitate faster transactions, secure payment and ownership transfers, and real-time property management. Industry insiders note that the tech-enabled innovation drive is leading to a surge in venture capital funding in the region. Proptech startups have secured over $200 million in funding in the first half of 2024 in MENA, surpassing even the traditionally dominant fintech sector. Property Finder's SuperAgent system is part of a broader trend of AI-driven property management solutions in the MENA region. These solutions offer predictive insights, optimize operational efficiency, and enhance client interaction, becoming essential tools in the dynamic real estate markets of cities like Dubai.

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