Latest news with #SyamalaRao
Hans India
3 days ago
- General
- Hans India
TTD to formulate new policy for mgmt of cottages
Tirumala: In the larger interests of the devotees, a new cottage policy is soon in offing to provide accommodation to the devotees who come to Tirumala, said TTD EO J Syamala Rao. He held a review meeting with the officials on Monday at his Chamber in the TTD Administrative Building along with the Additional EO Ch. Venkaiah Chowdary on Monday. Speaking on the occasion, the EO asked for a new policy to be formulated for the management of cottages in Tirumala. He directed the concerned for a policy blueprint to be prepared so that donors can construct cottages that are convenient for the devotees. At the same time, he suggested preparing a comprehensive report on the privileges of donors, management of facilities provided to donors, management of rooms, beautification, greenery, parking, cottage design, Srivari photo and painting in the cottages, construction of rooms to instill a sense of devotion and many more. The EO suggested that rules should be formulated so that the donors construct the cottages and hand them over to the TTD within the stipulated time, so that the privileges allotted to the donors are not misused and that the selection of donors for the construction of cottages, procedures, responsibilities, etc. are transparent. Similarly, the EO suggested that the construction of cottages should be done on a stable and equitable basis, and the rules should be formulated so that the actions to be taken in case of violation of the rules during construction are clearly assessed in advance. Earlier, TTD Additional EO explained the procedural issues related to the construction of new cottages to the EO. Reception Department Deputy EO Bhaskar and other officials participated in the review meeting.
Hans India
08-07-2025
- Business
- Hans India
TTD EO takes stock of digital payment glitches at Tirumala counters
Tirumala: Responding to concerns raised over the lack of digital payment facilities at sales counters in Tirumala, TTD executive officer J Syamala Rao conducted a surprise inspection on Monday evening to assess the situation firsthand. The visit came shortly after'The Hans India'published a report titled 'TTD counters remain cash-only despite digital push,' which highlighted the difficulties faced by pilgrims due to the unavailability of UPI-based payment options. Devotees have reportedly struggled to procure items like coconuts and incense sticks, often finding it hard to tender exact cash in smaller denominations. Taking serious note of the issue, the EO inspected several locations, starting from Swami Pushkarini and extending to the Gold Dollar sales counter, agarbatti and coconut counters, and the publication stalls situated in front of the Srivari Temple. During his rounds, Syamala Rao observed that poor mobile network connectivity was the primary reason for frequent delays and failures in UPI transactions at key counters near the temple. He instructed officials to coordinate with the TTD's IT wing to address the connectivity issue at the earliest and ensure smooth digital payment services for the convenience of pilgrims. Tirumala Temple Deputy EO Lokanatham and other senior officials accompanied him during the inspection.
The Hindu
24-05-2025
- The Hindu
TTD adopting technology in providing enhanced services to devotees, says EO Syamala Rao
The Tirumala Tirupati Devasthanams (TTD) is adopting technology in providing enhanced services to devotees in a transparent and efficient way, says Executive Officer J. Syamala Rao. Addressing the media after the 'Dial your EO' programme on Saturday, Mr. Syamala Rao listed the various tech-upgrades introduced by TTD under the instructions of Chief Minister N. Chandrababu Naidu, which included Artificial Intelligence, upgradation of Facility Monitoring Systems, WhatsApp Governance, Aadhaar integration, kiosk-based services, and partnership with Google to enhance transparency and efficiency. A WhatsApp-based feedback system had also been introduced to gather real-time suggestions from the devotees, he said. 'The TTD is working on refining the Srivari Seva system by introducing a Group Leader (system) to improve the voluntary service. Plans are also underway to involve professionals from various sectors to enhance the quality of Srivari Seva and encourage more NRI devotees to take part in it,' he said. Other initiatives included reintroduction of the sacred 'Tirunamam' service at 18 locations in Tirumala, establishment of a town planning department to coordinate and executive various developmental work at temples in Tiruchanoor, Amaravati, and Vontimitta, besides taking up construction of temples in various States and Union Territories across the country. The TTD had also renamed 42 out of 45 rest houses in Tirumala with spiritually significant names, constituted a five-member Vaikhanasa Agama advisory committee to oversee the discharge of rituals inside the hill temple, and invited renowned agencies to undertake the responsibility of managing major canteens and Janata canteens in Tirumala to provide quality food to the devotees. The devotees, who took part in the monthly interactive programme, heaped encomiums on the TTD services and improvement in the quality of prasadams.
