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Zomato and Tata Digital Unveil Cashback and Rewards for NeuCard Holders
Zomato and Tata Digital Unveil Cashback and Rewards for NeuCard Holders

Business Standard

time11-07-2025

  • Business
  • Business Standard

Zomato and Tata Digital Unveil Cashback and Rewards for NeuCard Holders

Food delivery company Zomato has partnered with Tata Digital to introduce a new discount program tied to the Tata Neu HDFC Bank Credit Card. Under the arrangement, users who pay for their Zomato orders with the co-branded NeuCard—issued by HDFC Bank and backed by Tata Digital—will be eligible for select promotional discounts. The move aims to enhance user convenience while also deepening engagement with Tata Digital's digital payments ecosystem. "This collaboration is a step forward in our mission to deliver better food for more people, now enhanced with exclusive benefits for NeuCard users," said Rahul Gupta, VP - Product, Zomato. As part of this strategic alliance, customers using the NeuCard on Zomato will now enjoy up to 10 per cent cashback in the form of Zomato Money on every transaction made through the platform. The offer is valid on all food delivery orders with a minimum order value of Rs 99. These credits can be seamlessly used for future orders, effectively reducing the cost of food ordered online and encouraging repeat purchases. 'In today's digital-first world, this collaboration allows us to provide even more convenience and value to our NeuCard holders,' said Gaurav Hazrati, president, financial services, Tata Digital. NeuCard users not only benefit from rewards on Zomato, but also earn NeuCoins. These can be redeemed across a diverse range of products and services available on the Tata Neu app.

IHCL brands are growing, Ginger expanding fastest: N Chandrasekaran
IHCL brands are growing, Ginger expanding fastest: N Chandrasekaran

Business Standard

time07-07-2025

  • Business
  • Business Standard

IHCL brands are growing, Ginger expanding fastest: N Chandrasekaran

The Indian Hotels Company (IHCL), which owns brands such as Taj, Gateway, Vivanta and Ginger, is seeing growth across its entire portfolio, with its midscale brand Ginger expanding at a faster pace due to management contracts, said N Chandrasekaran, Non-Executive Director and Chairman of IHCL, at the company's annual general meeting (AGM). 'Every hotel brand is growing. Ginger will obviously grow fast because it is growing a lot under the management contract, and also the size of investment is less (compared to other brands),' said Chandrasekaran, who is also Chairman of Tata Sons. He added that while the Taj brand will also grow, it will do so at a slower pace. Tata Group-owned IHCL had 103 Ginger-branded hotels as of April 2025, according to its investor presentation. In FY25, the company signed 74 new hotels and had 26 openings, taking the overall portfolio to 380 hotels. Chandrasekaran also said the company's strategy is to maintain the right price levels for different customer segments through hotels of varying sizes. The company's consolidated EBITDA margin touched 35 per cent in FY25. Chandrasekaran reiterated that the company's Accelerate 2030 plan aims to expand the global footprint to 700 hotels by 2030 and double revenues to over Rs 15,000 crore. Internationally, IHCL has no major expansion plans in terms of volume. In FY25, overseas hotels generated revenue of about Rs 1,512 crore. To another shareholder query, Chandrasekaran said having a heavy concentration of company-owned properties would not support future expansion. However, IHCL would continue to build iconic properties. 'Over the next five to ten years, we will settle at 35 to 40 per cent of hotels being owned (by the company) and 60 to 65 per cent under management,' he said. Currently, 50 per cent of IHCL's hotels are under management contracts, while the remaining 50 per cent are owned. Around seven to eight years ago, only 5 per cent of its hotels were under management contracts, with 95 per cent being company-owned. The company has allotted Rs 1,200 crore for capital expenditure and has no immediate plans for fundraising. Over the next five years, the capital expenditure will amount to nearly $1 billion. In his opening remarks at the AGM, Chandrasekaran also noted that Taj Inner Circle, the company's loyalty programme under Tata Neu, had crossed 10 million members in FY25 and is expected to reach 15 million members in FY26.

Leadership shuffle: Tata Sons ropes in consumer veterans to Tata Digital board; balances earlier finance-centric line-up
Leadership shuffle: Tata Sons ropes in consumer veterans to Tata Digital board; balances earlier finance-centric line-up

Time of India

time01-07-2025

  • Business
  • Time of India

Leadership shuffle: Tata Sons ropes in consumer veterans to Tata Digital board; balances earlier finance-centric line-up

Representative image Tata Sons has inducted Indian Hotels CEO Puneet Chhatwal and Tata Consumer CEO Sunil D'Souza into the board of Tata Digital, a strategic move aimed at bolstering consumer business expertise across the conglomerate's digital ventures. The reshuffle follows the departure of Tata Digital MD and CEO Naveen Tahilyani in May, after just over a year at the helm. The appointments come at a time when Tata Digital, operator of the Tata Neu super app, is in transition. The company will now be managed by its board until a new CEO is named. According to people familiar with the matter, the appointment has been delayed due to the ongoing crisis following the recent Air India crash, with group chairman N Chandrasekaran said to be personally monitoring developments at both Tata Digital and Air India, reported ET. Chhatwal and D'Souza's inclusion is seen as an effort to address concerns that Tata Digital's board was previously skewed toward finance professionals and lacked leadership with strong consumer business backgrounds. 'Both have been extremely successful at building their respective consumer businesses,' said an executive cited by ET. 'Their capabilities at juggling multiple business structures and shareholders will help Tata Digital strengthen its consumer impact.' by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like Giao dịch CFD với công nghệ và tốc độ tốt hơn IC Markets Đăng ký The group has also named Ankur Verma as the acting chairman of Croma, its consumer electronics chain. Meanwhile, Aarthi Subramanian exited the Tata Digital board after her elevation as COO of Tata Consultancy Services (TCS). Tata Digital oversees a diverse portfolio, including BigBasket, epharmacy 1mg, fashion marketplace Tata Cliq, and Croma. Despite reporting a gross merchandise value (GMV) of Rs 37,355 crore in FY24 and a user base of 140 million, cross-platform adoption remains a concern. As per ET, Tata Neu contributed less than 10% to the gross sales of BigBasket and 1mg, reflecting weak synergy and integration. Backend integration efforts were reportedly paused to preserve brand identity and user experience, and each vertical continues to operate independently. 'They don't really urgently need a Tata Digital CEO,' a source was quoted by ET as saying, adding that vertical heads manage their units autonomously. Tata Digital had originally envisioned a centralised super app approach but later pivoted to a shared services model after lukewarm consumer response. As per ET, Chandrasekaran is understood to have grown impatient with Neu's sluggish performance, prompting a shift in focus. To reinvigorate the platform, the company has launched a quick commerce pilot named 'Flash' on the Tata Neu app, targeting India's booming 10-minute delivery space dominated by Blinkit, Zepto, and Swiggy Instamart. Tata Digital's leadership journey has largely been internal, with former TCS executive Pratik Pal setting the foundation in 2019, and Tahilyani appointed to lead the next phase in 2023. Myntra cofounder Mukesh Bansal remains one of the few high-profile external hires to date. Stay informed with the latest business news, updates on bank holidays and public holidays . AI Masterclass for Students. Upskill Young Ones Today!– Join Now

Tata Digital CEO Naveen Tahilyani steps down, likely to join Prudential Plc
Tata Digital CEO Naveen Tahilyani steps down, likely to join Prudential Plc

Time of India

time23-05-2025

  • Business
  • Time of India

Tata Digital CEO Naveen Tahilyani steps down, likely to join Prudential Plc

Tahilyani's role was gradually narrowed as plans emerged to carve out BigBasket and 1mg for separate fundraises and eventual IPOs Naveen Tahilyani , the CEO and MD of Tata Digital has stepped own just after a year of being appointed by Tata Sons chairman N Chandrasekaran to lead the company's digital commerce ambitions. Tahilyani's departure marks the exit of another top level executive. As reported by Economic Times, Hardeep Guru, the chief financial officer of Tata Digital is being considered as the frontrunner for the position. Guru is said to be a close aide of Saurabh Agarwal, Group CEO, Tata Sons. While Tahilyani's exit from Tata Digital was abrupt, reports suggest that he is transiting to Prudential Plc , with Tata Digital undergoing strategic changes. Tata Digital CEO Naveen Tahilyani steps down Tahilyani's exit comes as Tata Sons seeks leadership stability to drive execution and growth across its consumer-facing digital businesses. The Economic Times report indicate that Hardeep Guru, the current CFO of Tata Digital is being considered for the role of CEO. The report also mentions that Tata Sons chairman N Chandrasekaran informed the staff in a town hall meeting about the exit of Tahilyani. Chandrasekaran also informed the CEO's of Taga Digital portfolio companies about the change in the leadership. Tahilyani was tasked with reviving Tata Neu , the group's super app launched in April 2022. Despite a 109% increase in gross merchandise value (GMV) and a user base of 140 million, Neu has struggled with cross-platform traction, contributing to less than 10% of BigBasket and 1mg's gross sales. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like เริ่มแล้ว! ตลาด USDJPY อยู่ในช่วงขาขึ้นกว่าเดิม IC Markets สมัคร Undo His tenure saw backend integration paused to preserve individual brand identities, while Tata Digital explored new revenue streams, including quick commerce under the Flash brand. Tahilyani's departure coincides with Tata Group's plans to raise $1.3 billion for BigBasket and 1mg, signaling a shift toward independent fundraising and IPOs for these businesses. Meanwhile, Tata Digital has renewed its IPL title sponsorship for five years, aiming to strengthen Neu's brand presence and support new initiatives like Flash.

ETtech Exclusive: Naveen Tahilyani steps down as Tata Digital CEO after just a year at the helm
ETtech Exclusive: Naveen Tahilyani steps down as Tata Digital CEO after just a year at the helm

Time of India

time22-05-2025

  • Business
  • Time of India

ETtech Exclusive: Naveen Tahilyani steps down as Tata Digital CEO after just a year at the helm

In a fresh top-deck churn, Tata Digital CEO and MD Naveen Tahilyani has stepped down just a year after being handpicked by Tata Sons Chairman N Chandrasekaran to steady the group's digital commerce ambitions. His abrupt exit underscores the Tata group 's ongoing struggle to stabilise leadership at its much-hyped superapp venture, Tata Neu . Tahilyani, a Tata veteran who was previously CEO of Tata AIA Life Insurance, was tasked with bringing executional rigour, financial discipline, and consumer focus to a fragmented digital portfolio spanning BigBasket, 1mg, Tata Cliq , Tata Croma , and the Neu app. His mandate: fix the superapp's faltering strategy and stitch together the group's digital assets into a cohesive platform. UK-headquartered life insurer Prudential plc on Thursday announced Tahilyani's appointment as regional CEO for India, Africa, the Philippines, Cambodia, Laos and Myanmar, with additional responsibility for the health vertical. Over the past few months, however, Tahilyani's role was gradually narrowed as plans emerged to carve out BigBasket and 1mg for separate fundraises and eventual IPOs. This marked the end of the road for Tata Digital as a unified digital platform seeking external capital—undercutting the very premise of the superapp strategy Tahilyani had brought in to scale. Tata Neu, the group's superapp, launched in April 2022 aimed at consolidating its various consumer-facing digital businesses into one integrated platform. 'There was angst that independent business units like 1mg and BigBasket weren't allowed operational freedom,' said a person familiar with internal discussions. 'Tahilyani began shifting Tata Neu's positioning from a central command to a shared digital platform,' said a person in the know. ' It was clear that Tata Digital as an entity had become less relevant with BigBasket and 1mg in talks to raise independent funding. Plans to go to market to shore up capital as consolidated unit never frutified,' another person close to the matter said on the condition of anonymity. ET reported on April 7 that that the Tata group is preparing to raise $1.3 billion for its digital assets BigBasket and 1mg. Strategy changes, limited traction Under Tahilyani, the group recalibrated focus on core Tata-owned brands such as Croma and Tata Cliq. Backend integration plans across BigBasket, 1mg, and Tata Cliq were put on hold to preserve brand identities and avoid a clunky user experience—an issue that plagued Neu's early rollouts. It accounted for less than 10% of gross sales for BigBasket and 1mg, according to insiders, signalling limited consumer adoption and weak cross-platform synergies. 'There's now a clear view that unless Neu delivers a seamless, value-led experience, it cannot subsume the identities of stronger consumer brands,' one source said. Still, Tahilyani had laid down some groundwork. He was working closely with unit heads to align strategies and had approved 1mg's upcoming offline expansion into standalone pharmacies and diagnostic labs, as reported by ET on May 14. Leadership churn continues Tahilyani's tenure came on the back of continued leadership churn at Tata Digital. Since the exits of Myntra founder Mukesh Bansal in 2022 and multiple senior leaders over the past two years, the company has seen successive overhauls of its top team, including one initiated under Tahilyani himself. Chandrasekaran, who chairs Tata Digital's board, had reportedly grown impatient with Neu's sluggish progress and had hoped Tahilyani would accelerate execution and prepare the business for possible external investment or eventual IPOs of BigBasket and 1mg.'This was always going to be a tough turnaround,' a senior executive said. 'The digital foundation is in place, but scale and traction remain elusive.' The Tata group had renewed its Indian Premier League (IPL) title sponsorship for another five years to boost Neu's visibility, signalling continued investment in its digital play.

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