Latest news with #ThomasKurian
CNBC
16-06-2025
- Business
- CNBC
Google issues apology, incident report for hours-long cloud outage
Google apologized for a major outage that the company said was caused by multiple layers of flawed recent updates. The company released an incident report late on Friday that explained hours of downtime on Thursday. More than 70 Google cloud services stopped working properly across the globe, knocking down or disrupting dozens of third-party services, including Cloudflare, OpenAI and Shopify. Gmail, Google Calendar, Google Drive, Google Meet and other first-party products also malfunctioned. "We deeply apologize for the impact this outage has had," Google wrote in the incident report. "Google Cloud customers and their users trust their businesses to Google, and we will do better. We apologize for the impact this has had not only on our customers' businesses and their users but also on the trust of our systems. We are committed to making improvements to help avoid outages like this moving forward." Thomas Kurian, CEO of Google's cloud unit, also posted about the outage in an X post on Thursday, saying "we regret the disruption this caused our customers." Google in May added a new feature to its "quota policy checks" for evaluating automated incoming requests, but the new feature wasn't immediately tested in real-world situations, the company wrote in the incident report. As a result, the company's systems didn't know how to properly handle data from the new feature, which included blank entries. Those blank entries were then sent out to all Google Cloud data center regions, which prompted the crashes, the company wrote. Engineers figured out the issue in 10 minutes, according to the company. However, the entire incident went on for seven hours after that, with the crash leading to an overload in some larger regions. As it released the feature, Google did not use feature flags, an increasingly common industry practice that allows for slow implementation to minimize impact if problems occur. Feature flags would have caught the issue before the feature became widely available, Google said. Going forward, Google will change its architecture so if one system fails, it can still operate without crashing, the company said. Google said it will also audit all systems and improve its communications "both automated and human, so our customers get the information they need asap to react to issues."
CNBC
12-06-2025
- Business
- CNBC
Google cloud and other internet services are reporting outages
Google's cloud was suffering from global outages on Thursday, as were other cloud-based services. Users on social media reported that several major internet services were suffering from disruptions due to Google cloud platforms. "We are experiencing service issues with multiple GCP products," a status page from Google Cloud showed, indicating that the outages began at 10:51 a.m. PT. "Our engineering team continues to investigate the issue." The outages are a setback for Google, which is trying to keep pace in cloud infrastructure with larger rivals Amazon Web Services and Microsoft Azure. The cloud unit, led by Thomas Kurian, has been one of the faster-growing segments of Google in recent years and is benefiting from demand for artificial intelligence products and services. Alphabet has been slashing cuts, implementing layoffs in its sales, customer experience, internal deal and go-to-market teams, CNBC reported in February. The Downdetector website showed over 13,000 reported incidents for Google Cloud at around 11:30 a.m. PT, though that number was down dramatically by early afternoon. "We are currently investigating a service disruption to some Google Cloud services," a Google spokesperson said in an email, and pointed to the dashboard for updates. While Downdetector also showed reports of disruptions with AWS, a spokesperson for the company said there were no issues. Google's status page said the incident had caused problems for 13 of its cloud services, across the U.S., Europe and Asia. Other web services that appeared to suffer disruptions included Amazon's Twitch, CoreWeave's Weights and Biases, Elastic, GitLab, LangChain, Microsoft's GitHub, Replit and Intuit's late morning Pacific time, Cloudflare said on its status site that it was experiencing problems. Cloudflare is a major web security and content distribution network provider. The stock was down about 6% on Thursday. "This is a Google cloud outage," a Cloudflare spokesperson told CNBC, adding that the "limited" number of services using Google Cloud were impacted. Its core services continued to operate normally. "We are seeing a number of services suffer intermittent failures," Cloudflare's page said. "We are continuing to investigate this and we will update "this list as we assess the impact on a per-service level." Google Trends pointed to a spike in users searching "Firebase," which is one of Google's developer platforms for building and managing web and mobile apps. E-commerce software vendor Shopify, a major Google cloud customer, said in a post on X that it's "aware of an issue impacting several services."
Cision Canada
12-06-2025
- Business
- Cision Canada
Databricks Announces Strategic AI Partnership with Google Cloud to Bring Gemini Models Natively to the Data Intelligence Platform
SAN FRANCISCO, June 12, 2025 /CNW/ -- Databricks, the Data and AI company, today announced a new strategic product partnership with Google Cloud to make the latest Gemini models available as native products within the Databricks Data Intelligence Platform. This partnership empowers organizations to build, deploy and scale AI agents using Google Gemini's advanced capabilities directly on their enterprise data — securely and with unified governance — within their Databricks environment. As businesses seek to unlock value from their proprietary data with AI, they need solutions that deliver accuracy, security and compliance without operational complexity. Many current AI deployments force organizations to move data between systems or manage fragmented controls. Databricks and Google Cloud have partnered since 2021 to deliver data at scale on Google Cloud. The expanded partnership addresses these challenges by combining Databricks' unified data and AI platform with Gemini's leading models. This offers a seamless, secure way to build and manage AI solutions at scale on Databricks. Google Gemini 2.5 represents a new milestone in AI reasoning and performance, excelling at complex, multi-step decision making and natural language understanding. The latest Gemini models, including Gemini 2.5 Pro and Gemini 2.5 Flash, now achieve leading performance on key industry benchmarks. Databricks customers will also get access to the recently introduced "Deep Think" mode for advanced reasoning and robust security safeguards. As native products in Databricks, Gemini models will be accessible to customers directly through SQL queries and model endpoints, eliminating the need for data duplication or integrations, creating a seamless experience. Customers can pay for Gemini usage through their Databricks contract. "By using Google's Gemini models directly on the Databricks Data Intelligence Platform, organizations can build and scale AI agents tailored to their specific domains and data," said Ali Ghodsi, Co-founder and CEO of Databricks. "Gemini is advancing at an impressive rate, and it's no surprise that enterprises everywhere are seeing value from these models." "Our partnership with Databricks is another critical step in helping every enterprise transform their businesses with generative AI," said Thomas Kurian, CEO of Google Cloud. "By providing Databricks customers with direct access to Gemini's advanced capabilities, customers can more easily build and deploy sophisticated AI agents, automate complex data workflows, and uncover more predictive insights from their own data, accelerating innovation at scale." Partnership Highlights: Native Databricks integrations: Gemini models will be made available and billed as native products within the Databricks Data Intelligence Platform, enabling secure, direct use of enterprise data without replication. Domain-specific AI agents: Organizations can now use Gemini models to develop AI agents capable of handling complex datasets and workflows, with support for advanced reasoning and large context windows. Unified governance: Databricks Unity Catalog ensures end-to-end governance and responsible AI use, supporting compliance efforts with security, access and ethical standards. Enhanced productivity: AI agents can use Gemini to automate business processes, generate insights from live data and support decision making with current, context-rich answers. With this partnership, Databricks and Google Cloud are making it easier than ever for organizations to unlock the full potential of their data using advanced, secure, and scalable AI solutions on Databricks. About Databricks Databricks is the Data and AI company. More than 15,000 organizations worldwide and over 60% of the Fortune 500 rely on the Databricks Data Intelligence Platform to take control of their data and put it to work with AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake, MLflow, and Unity Catalog. To learn more, follow Databricks on X, LinkedIn and Facebook.
Associated Press
12-06-2025
- Business
- Associated Press
Lumeris Partners with Google Cloud to Address the U.S. Primary Care Shortage
Unique collaboration brings the best of AI, cloud computing, primary care expertise and proven solutions to help solve one of healthcare's most intractable problems ST. LOUIS, June 12, 2025 /PRNewswire/ -- Lumeris, a leader in healthcare technology and services, and Google Cloud today announced a partnership to improve access to high-quality primary care in the United States by building Lumeris' Tom™ platform on Google Cloud technology. The collaboration targets a growing gap, where annual demand for care exceeds 2.5 billion hours, but less than 500 million hours are available, according to Lumeris estimates. 'AI is transforming healthcare in new and profound ways, including expanding access to more people,' said Thomas Kurian, CEO, Google Cloud. 'By combining Google Cloud's AI capabilities with Lumeris' decades of primary care insight, we can provide doctors and nurses with the AI support and insights they need to help improve care for their patients.' Built by Lumeris and powered by Google Cloud's AI models and infrastructure, Tom is the industry's most advanced AI-powered Primary Care as a Service™ solution, acting as a proactive care team member embedded directly in clinical workflows to autonomously execute best next actions that expand capacity, improve access and reduce administrative burdens in primary care. 'The human toll of the primary care shortage is staggering—missed diagnoses, delayed treatments, and inferior outcomes,' said John Doerr, chairman of Kleiner Perkins, and board member of Lumeris. " More than 100 million Americans lack access to primary care, and another 100 million are receiving suboptimal care. Now, two world-class companies — Google and Lumeris—are bringing their unique capabilities together to help solve this crisis. We have both the means and the resolve to dramatically improve care for hundreds of millions of Americans.' Highlights of the Google Cloud and Lumeris partnership: 'Tom is designed to be the best partner and care team member a physician could ever have,' said Mike Long, chairman and CEO of Lumeris. 'Under the complete supervision of the physician, Tom is embedded in primary care workflows, autonomously executing the best next action with appropriate guardrails for each patient—performing hundreds of tasks from checking-in on patients, to scheduling screenings and monitoring medications, to conducting outreach and escalating issues. Healthcare delivery as we have known it for generations is now fundamentally changed forever.' Lumeris working with Google Cloud and other partners means Tom's capabilities will remain current with the accelerating pace of AI innovation, ensuring Tom's users are deploying the most advanced, highest value Primary Care as a Service capabilities. About Tom Tom is the industry's most advanced AI-powered Primary Care as a Service solution, acting as a proactive care team member embedded directly in clinical workflows to autonomously execute best next actions that expand capacity, improve access and reduce administrative burdens in primary care. Built on more than two decades of health care experience and five years of AI development, Tom enables personalized, effective and scalable care delivery for providers and patients nationwide. Named in honor of the late Dr. Tom Doerr, a Lumeris founder and champion of patient-centered primary care, Tom embodies his vision of expanding access and improving health care through innovation. To learn more, visit About Lumeris Founded in 2012, Lumeris has pioneered primary care-led, value-based care transformation, partnering with health systems and physician practices nationwide to implement tailored models that improve quality and reduce costs. Using Tom, its AI-driven technology platform, Lumeris is achieving the industry's best quality metrics, better patient experiences, and enhanced physician satisfaction across Medicare Advantage, Traditional Medicare, Medicaid, and Commercial populations. Its Medicare Advantage plan, Essence Healthcare, consistently earns 4.5 to 5.0 star ratings from the Centers for Medicare and Medicaid Services. Lumeris employs 1,200 engineers, healthcare specialists, and clinicians across offices in St. Louis and Boston and generated $3 billion in revenues in 2024. For more information, visit View original content to download multimedia: SOURCE Lumeris
Forbes
12-06-2025
- Business
- Forbes
Lumeris Is Leveraging Google Cloud's Platform To Launch AI Powered Primary Care Services
Primary care is one of the most important pillars of healthcare. Lumeris announced today that it will be partnering with Google Cloud to build and advance a cutting-edge primary-care-as-a-service platform. Specifically, Lumeris' Tom platform will leverage Google Cloud's AI models and infrastructure to embed directly within primary care workflows in order to independently assess and execute the next best action for patients, including: automatically checking in on high risk patients and tracking recurrent complaints, scheduling follow up screenings, engaging in patient outreach, monitoring medication compliance and even working with patients to ensure emergent complaints are immediately flagged for follow up. Google Cloud's incredible progress in AI will unlock an entirely new set of capabilities for Tom and the general primary care workflow. CEO and leader of Google Cloud, Thomas Kurian, explains that AI has transformed care and democratized healthcare access; "By combining Google Cloud's AI capabilities with Lumeris' decades of primary care insight, we can provide doctors and nurses with the AI support and insights they need to help improve care for their patients.' Dr. David Carmouche, EVP and chief clinical transformation officer of Lumeris, comments that the company has had an opportunity over the last two decades to work with an incredible amount of healthcare data and has invested significant resources to marry disparate datasets and glean insights. Now, with Google Cloud's tools, the value from this data can be advanced to an entirely elevated level of ROI. Aashima Gupta, global director for healthcare strategy and solutions at Google Cloud, explains that the collaboration will enable Lumeris' platform to leverage Gemini and its multimodal/voice recognition technology alongside Google Cloud's wider AI infrastructure; this will advance Tom's semantic search capabilities, agentic development and infrastructure needs, deep research capabilities, and most importantly, provide a highly advanced privacy and security overlay. John Doerr, chairman of Kleiner Perkins and board member of Lumeris, comments that "the human toll of the primary care shortage is staggering—missed diagnoses, delayed treatments, and inferior outcomes…Google and Lumeris are bringing their unique capabilities together to help solve this crisis. We have both the means and the resolve to dramatically improve care for hundreds of millions of Americans.' Indeed, the collaboration comes at a time when primary care continues face a massive physician shortage alongside mounting administrative burdens and workflow challenges. Studies have indicated that primary care will experience a projected shortage of nearly 87,000+ physicians by 2037. Surveys also show that 79% of primary care physicians report burnout, citing a variety of reasons including the lack of disconnecting from work, ever-growing patient demands and the numerous administrative metrics that they are beholden to. This is why large companies are investing billions of dollars in primary care. For example, CVS Health has invested significant resources in its primary care business as a means to leverage its community presence and provide clinical services to customers. Walgreens also pursued a similar effort with VillageMD at one point, but faced numerous market challenges. Indeed, in light of these challenges, many industry leaders are increasingly turning to technology with the hopes that it can help alleviate some of these burdens-- not just to expand primary care services through opening more brick-and-mortar practices, but also by helping mitigate the burden on the existing workforce. Lumeris' partnership with Google Cloud aims to do exactly this: combine its existing healthcare expertise with incredible technological advancements to scale its impact even further.
