Latest news with #TuneProtect
Barnama
27-06-2025
- Business
- Barnama
Escalating Tension In Middle East Raises Cost Concerns Among Travellers, Insurers
The widespread flight delays, rerouting and cancellations are affecting global travel routes through the Gulf region - despite a ceasefire announced between Iran and Israel. KUALA LUMPUR, June 27 (Bernama) — Air travellers and insurance companies are deeply concerned over possible rise in costs brought on by the escalating geopolitical tension in the Middle East which has led to abrupt closure of major airports in the region, which serve as among the busiest aviation hubs. "The situation had disrupted flight paths to Europe, with airlines forced to avoid the Middle East corridor," he said recently. Transport Minister Anthony Loke confirmed that several Malaysian flights to the Middle East have been cancelled following the missile strike on the US military base in Qatar. Tune Protect Re Ltd chief executive officer Janet Chin told Bernama that the insurer has not observed a spike in claims or inquiries specifically related to the Iran-US conflict. While the impact on insurance claims has remained relatively muted for now, industry players are closely monitoring the situation. The Iran's missile strike on a US base in Qatar, came in retaliation for a US airstrike on Sunday, which targeted three Iranian nuclear facilities, namely Fordow, Natanz and Isfahan, marking a sharp escalation in regional hostilities. 'Typically, standard travel insurance policies in the market do not cover events such as these. These situations are generally listed as exclusions in most policies due to the unpredictable and high-risk nature of such events. 'Coverage for these scenarios may be available under specialised or optional add-ons, depending on the insurer, but they are not included as part of a regular travel insurance plan,' she explained. She added that due to the nature of coverage under a standard travel plan that does not cover incidents or events related to war or warlike operations, Tune Protect do not foresee there will be any increase in claims. She said Tune Protect continues to monitor the situation closely and travellers are encouraged to stay informed of travel advisories and understand the scope of their travel insurance coverage before departure. While there has been a marginal uptick in travel insurance purchases through Tune Protect's direct-to-consumer (B2C) channels likely reflecting heightened travel awareness among independent travellers, but there is no clear evidence that it is attributed to the circumstances in the Middle East. Meanwhile, Etiqa Insurance noted there are spikes in enquiries related to flight delays or cancellations caused by the Iran-US base incident from customers and agents. 'Yes, there are spikes in enquiries from customers and agents, but not yet for claims,' said a spokesperson. However, unlike Tune Protect, Etiqa has not seen a surge in demand for new travel insurance policies despite the regional instability. Cancellation Nadia Ahmad Najmi, 25, made the difficult decision to cancel her planned holiday to Europe, despite having everything arranged from flights to itinerary. 'I had been looking forward to this trip for months but with the recent rise in geopolitical tensions, especially with what's happening in several parts of the world right now, I just didn't feel comfortable going through with it. 'My family was also quite anxious. Honestly, their concern weighed heavily on me. So, I decided to cancel and wait until things are more stable. It's frustrating and disappointing but at the same time, peace of mind is worth more than a holiday right now,' she said. Meanwhile, Mohammad Redzuan Imran, 30, who was planning to visit his family in the United Kingdom, also chose to postpone his trip. Although the UK is not directly affected by ongoing conflicts, he noted that flights from Kuala Lumpur often pass through airspace over regions experiencing heightened tensions. 'With all the reports about airlines rerouting or avoiding certain air corridors, it just didn't feel right to take the risk. 'I hope things will stabilise soon so I can rebook when it's safer,' he said. However, owner of Travel for Lifetime Zairol Hasri Md Akhir said his company has not received any cancellations for trips to Europe in September and October. 'Besides, we had already planned from the beginning of the year to purchase flight tickets (no possible cost hike in tickets or insurance). So for this month, there are no trips scheduled by our company,' he said. -- BERNAMA BERNAMA provides up-to-date authentic and comprehensive news and information which are disseminated via BERNAMA Wires; BERNAMA TV on Astro 502, unifi TV 631 and MYTV 121 channels and BERNAMA Radio on FM93.9 (Klang Valley), FM107.5 (Johor Bahru), FM107.9 (Kota Kinabalu) and FM100.9 (Kuching) frequencies. Follow us on social media : Facebook : @bernamaofficial, @bernamatv, @bernamaradio Twitter : @ @BernamaTV, @bernamaradio Instagram : @bernamaofficial, @bernamatvofficial, @bernamaradioofficial TikTok : @bernamaofficial
Free Malaysia Today
11-06-2025
- Business
- Free Malaysia Today
Tune Protect and Sunway XFarms launch the ‘Grow & Give' initiative
Tune Protect volunteers kick off the 'Grow & Give' initiative, a strategic programme blending employee development with environmental and community impact. (Tune Protect pic) PETALING JAYA : Tune Protect Group Berhad has partnered with Sunway XFarms to launch the 'Grow & Give' initiative, a strategic programme that combines employee development with meaningful environmental and community impact. In this programme, employees gain hands-on experience in sustainable agriculture through hydroponic farming and contribute to the establishment of a community farm to promote food self-sufficiency among low-income communities. The 'Grow & Give' programme involving 240 Tune Protect volunteers, consists of four sessions, the first held in May, in which volunteers help support the Petaling Jaya-based Medan Jaya community, home to over 4,000 residents, many of whom face limited access to fresh and nutritious food. The initiative began with hands-on training at Sunway XFarms, where employees gained practical experience in urban farming, harvesting pesticide-free vegetables, and packing them for distribution to local beneficiaries. Utilising smart hydroponic farming technology, community farming is remarkably easy to maintain and uses up to 90% less water compared to traditional farming methods. The solar-powered system efficiently circulates water, providing crops with optimal hydration and nutrients, while offering residents an accessible and sustainable way to grow their own food long-term. This modern farming technique ensures consistent yields with minimal environmental impact. Koot Chiew Ling, chief strategy officer and chair of the Sustainability Committee Tune Protect Group said: 'We remain deeply attuned to the social disparities and environmental challenges shaping our world today. 'Through this initiative, we are not only raising awareness but taking meaningful action by delivering practical, ground level solutions in areas such as clean energy, water efficiency, food security, and waste reduction.' She said she hoped the initiative would inspire a ripple effect of positive change, one community, one farm, and one volunteer at a time, that supported both people and the planet for generations to come. Yuvasreetharan Muregesun, chief operations officer of Tune Protect (centre), with Norlizah Jaaman (left), secretary of the Medan Jaya Residents' Association, and Eleanor Choong (right), COO of Sunway XFarms. (Tune Protect pic) Driven by the sustainability vision 'In Tune for a Better Tomorrow', Tune Protect is committed to building a more resilient and sustainable future, targeting 6,000 volunteer hours from 2025 to 2027 with a focus on conservation and sustainability initiatives. The company is expected to achieve 1,200 volunteer hours upon the completion of the four sessions of the 'Grow & Give' programme this year, with the next three sessions to be held in July, September and November. The community farm is projected to yield over 240kg of fresh produce annually, providing residents with more than eight varieties of essential vegetables. The farm has prevented over 1,500 sq ft of deforestation, besides reducing three tonnes of carbon emissions, saving 56 tonnes of water, and avoiding 960 pieces of plastic from being used. Eleanor Choong, COO of Sunway XFarms, expressed her enthusiasm for the collaboration. 'We are pleased to be able to build this community farm alongside Tune Protect, and we are excited to see the fruits of the residents' labour,' she said. Through this initiative, Tune Protect distributed 50 bags of fresh vegetables. Staff also led a clean-up drive in communal areas, collecting over 170 kilograms of recyclable waste, including paper, metal scraps, plastic, glass, and electronic waste. Norlizah Jaaman, secretary of the Medan Jaya Residents' Association said: 'Tune Protect and Sunway XFarms' contributions have empowered our community's economy, raising awareness on sustainable agriculture and recycling practices among the residents.' Tune Protect's collaboration with Sunway XFarms has shown how innovative partnerships can bring about significant change beyond the boardroom. The 'Grow & Give' initiative has shown how with every harvest and act of kindness, a more inclusive, empowered, and sustainable tomorrow comes into view. For more information on Tune Protect, visit their website. For more information on Sunway Xfarms, visit their website.
Free Malaysia Today
21-05-2025
- Business
- Free Malaysia Today
How Tune Protect offers hassle-free, seamless experiences for event-goers
Jubin Mehta, CEO of Tune Protect Malaysia, says Ticket Refund Insurance ensures event-goers are covered should unforeseen circumstances prevent them from attending their event. (Tune Protect Malaysia pic) Malaysia is rapidly solidifying its position as a regional hub for world-class concerts, sporting events, and business conferences. This booming sector is injecting billions into the economy and elevating Malaysia's status as a prime destination for event tourism. In 2023 alone, the surge in the number of concerts and live events generated close to RM1.5 billion in revenue. With the Malaysian government allocating RM10 million in 2025 to attract global artists, this industry is on a trajectory for sustained growth, drawing both domestic and international event-goers. Despite the tremendous potential of Malaysia's event economy, a crucial gap has remained – comprehensive protection for event-goers. Tune Protect Malaysia is stepping up to bridge this gap, setting a new industry benchmark with the launch of Malaysia's first ticket refund protection. Designed to offer concert and event-goers greater peace of mind, this innovative solution ensures that they are covered should unforeseen circumstances prevent them from attending their event. Bridging the protection gap for event-goers Historically, event-related insurance in Malaysia has been centred around event organisers, venues, and suppliers primarily focused on event cancellation and liability protection. While these elements remain crucial, they overlook a fundamental aspect of the overall ecosystem, the event-goers. Unlike in the US and the UK, where ticket protection insurance is a standard offering, Malaysia and much of Southeast Asia have yet to fully embrace this consumer-centric approach. At Tune Protect, we saw an opportunity to lead this transformation. Through our partnership with Malaysia's ticketing platforms, we launched Ticket Protect and Ticket Refund Insurance, offering event-goers a financial safety net in the event of unforeseen circumstances. With tickets for highly anticipated events often costing hundreds, if not thousands, of ringgit, missing out can be both disappointing and financially painful. While nothing can replace the experience of attending, our insurance helps lessen the burden by providing a refund. Seamlessly integrated within ticketing platforms, our solution ensures a frictionless experience where with just one click, they are covered. Beyond concerts and live performances, Tune Protect is also advancing safety for sports enthusiasts. Our Sports PA Insurance provides financial protection for participants in endurance events such as marathons, reinforcing our commitment to making every event experience safer and more accessible. With Tune Protect's Ticket Refund Insurance, event-goers who are unexpectedly unable to attend an event, can receive a full refund. (Ticket2U pic) Harnessing Malaysia's event tourism boom The rise of live events extends beyond local entertainment, it is also a key driver of tourism and economic vitality. In 2024, Malaysia recorded a 24.2% year-on-year growth in tourist arrivals, led by visitors from Singapore, Indonesia, and China. While this growth is varied, the potential of event tourism remains undeniable, presenting a strategic opportunity to enhance visitors' experiences through tailored insurance solutions. With government initiatives such as the Concert and Events Malaysia Incentive (CEMI) positioning the country as a global events destination, we recognise the need for forward-thinking solutions that not only support event-goers but also strengthen Malaysia's appeal on the international platform. Integrating event and travel protection for a seamless experience Tune Protect's expertise in travel insurance puts us in a unique position to extend protection beyond event tickets. As a regional player with local insurance partnerships in over 30 markets, we can seamlessly integrate event and travel protection solutions across Southeast Asia. Some key areas being explored: Bundling event ticket protection with travel insurance, ensuring complete peace of mind for inbound tourists attending events. Offering standalone event ticket protection via our airline partners' digital platforms, ensuring seamless accessibility. Embedding travel insurance within event organisers' or ticketing platforms, providing holistic coverage for both domestic and international attendees. Partnering with major sports event organisers to enhance safety for participants through specialised Sports PA coverage. Pioneering a new standard for event protection At Tune Protect, we are not merely offering insurance, we are shaping the future of event experiences. By driving innovation and focusing on consumer-centric protection, we are raising the bar for Malaysia's event industry and reinforcing the country's position as event organisers. The events ecosystem is evolving rapidly, and insurance must evolve with it. Our goal is to create a safer, more resilient events landscape that drives economic growth while offering peace of mind to attendees. As we continue expanding our reach, we look forward to strengthening Malaysia's position as a premier event destination – not just in Southeast Asia, but on the global stage. Tune Protect Malaysia is a member of PIDM.
Free Malaysia Today
24-04-2025
- Business
- Free Malaysia Today
Tune Protect and Ticket2U unveil Ticket Refund Insurance
With Ticket Refund Insurance, eventgoers who are unexpectedly unable to attend an event, can receive a full refund. (Envato Elements pic) KUALA LUMPUR : Tune Protect Malaysia, a leading digital insurer, has partnered with Ticket2U, the country's premier ticketing platform, to introduce Ticket Refund Insurance for events in Malaysia. This partnership sets a new benchmark in event protection by providing greater financial security and peace of mind for ticket buyers. The comprehensive plan covers tickets for a wide range of events, including conferences, marathons, runs, concerts, festivals, and sports tournaments, ensuring ticket holders receive a full refund if unforeseen circumstances prevent them from attending. This initiative reinforces Tune Protect's commitment to delivering customer-centric solutions and enhancing the overall event experience. Covering a comprehensive range of unexpected situations, Ticket Refund Insurance protects attendees from disruptions such as medical emergencies, accidental death, home emergencies like fire or burglary, natural disasters, and sudden unemployment, ensuring that ticket buyers are not financially burdened. The coverage also extends to road accidents, vehicle breakdowns on the way to the event, as well as other unforeseen circumstances*. Jubin Mehta, chief executive officer of Tune Protect Malaysia, said: 'The launch of Ticket Refund Insurance is a game-changer for eventgoers, giving them the confidence to book tickets without the fear of the unexpected disrupting their plans. He added that the innovative protection plan reinforced their commitment to making insurance simple, seamless and accessible to everyone. 'With event attendance on the rise, we are ensuring that customers can fully enjoy their favourite events stress-free, knowing they have a reliable safety net in place,' said Jubin. Meanwhile YC Chia, managing director of Ticket2U Sdn Bhd, said: 'At Ticket2U, we are focused on elevating the ticketing experience, and Ticket Refund Insurance marks a significant step towards setting a new industry standard.' He explained that the protection gives ticket buyers greater assurance, knowing they are covered if the unexpected happens, while also reinforcing trust between event organisers and attendees. 'By reducing financial risk and making ticket purchases more secure, we are enhancing confidence in event attendance and supporting a more dynamic, worry-free event experience for all,' Chia added. For sports enthusiasts, Sports PA (Personal Accident Insurance) is available as an optional add-on, providing financial protection for accidental injuries sustained during sports-related events, ensuring peace of mind while staying active. Jubin added: 'By embedding protection seamlessly into the event ticketing journey, Ticket2U and Tune Protect are setting a new industry standard for consumer protection against unexpected events while enhancing overall customer experience with greater confidence and ease.' Available to all Ticket2U customers purchasing event tickets, this form of insurance covers a wide range of events, including concerts, sports matches, exhibitions and festivals at only 5% of the ticket price. Purchasing Ticket Refund Insurance is quick and effortless. Here's what an eventgoer has to do: Select an event ticket on Ticket2U. Opt-in for 'Ticket Refund Insurance' at checkout. Complete the purchase, and coverage is automatically activated. The claims process is equally seamless: Submit a claim directly to Tune Protect with the required documentation. Claims are processed, and eligible refunds are issued promptly. For more information on Ticket Refund Insurance, visit this website and click the 'Read More' button on eligible event pages. *As outlined in the policy terms.
