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Miami Herald
23-06-2025
- Business
- Miami Herald
Opening date revealed for Capital One's new ‘flagship' lounge at JFK Airport
Traveling through New York's JFK Airport is now a little more luxurious, thanks to Capital One's newest lounge. The credit card company opened its "flagship" lounge location - its largest lounge to date - in JFK's Terminal 4 on June 19. Inside the 13,500-square-foot space, travelers will find modern and sophisticated areas to eat, drink, and relax, all of which are designed after iconic New York City sights, like a sleek Manhattan-themed bar and a dining area inspired by Central Park. Travelers will also find a New York bodega-style deli counter, where they can order coffee drinks from Bean & Bean Coffee Roaster, authentic New York bagels from Ess-a-Bagel, chopped salads, egg sandwiches, and more. An interactive cheesemonger experience from Manhattan-based Murray's Cheeses offers curated cheese boards and charcuterie, paired with seasonal wines and beers. Open 24 hours a day, the new lounge also offers a "midnight snack" meal service of late-night bites, which will be exclusive to the JFK location as "an ode to the city that never sleeps," according to Capital One. In terms of amenities, the flagship space will offer reservable work rooms, a parents room with bottle warmers and comfortable chairs, a shower suite with plush towels and Dyson hair dryers that can be reserved by QR code, plenty of tables, comfortable chairs, and "the most expansive tarmac views of any Capital One lounge," the company said. The lounge is located on the lower level of Terminal 4's retail hall and is open 24 hours a day. Travelers with a boarding pass for a same-day flight can enter the lounge up to three hours before departure. To receive complimentary access to the space, travelers must be a Capital One Venture X or Venture X Business card holder. Travelers with the Capital One Venture and Spark Miles cards can access the lounge at a discounted rate of $45. All other travelers can pay a $90 fee to enter the space. The JFK lounge is the fifth location in the Capital One Lounge network, which also has outposts at Dallas-Fort Worth (DFW), Washington Dulles (IAD), Denver (DEN), and Las Vegas (LAS). The company also has a single Capital One Landing lounge concept at Washington D.C.'s Reagan National Airport (DCA), and a second Landing location is coming soon to New York LaGuardia's (LGA) Terminal B. ___________ Copyright (C) 2025, Tribune Content Agency, LLC. Portions copyrighted by the respective providers.
NBC News
09-06-2025
- Business
- NBC News
Why it's getting even harder to get into airport lounges now
Airplane tickets are getting cheaper, but it's getting more expensive to bring your family to an airport lounge. Capital One is the latest company to limit access to booming airport lounges to combat overcrowding. Starting Feb. 1, Venture X and Venture X Business cardholders will no longer be able to automatically take a guest into lounges or bring authorized second card users. They will instead have to pay $125 annually for each additional cardholder to keep their lounge access, $45 per adult guest per visit and $25 per guest 17 or younger. The $125 fee also includes second cardholder access to a network of Priority Pass lounges. 'As airport lounges continue to grow in popularity across the industry, we've seen our customers increasingly encounter wait times to enter them,' Capital One said in a statement. 'It is important to us that we maintain a great airport lounge experience for our Venture X and Venture X Business customers, while continuing to deliver best-in-class premium travel cards at an accessible price point.' Primary cardholders will have to spend at least $75,000 per calendar year to bring up to two complimentary free guests to Capital One lounges and one guest to Capital One Landings, smaller lounges built for travelers who tend to spend less time at the airport, like those heading to short flights. The $75,000 spending requirement for complimentary guests matches what American Express announced two years ago, also a measure to minimize crowding and keeping the clubs feeling exclusive. Credit card companies have ramped up their airport lounge networks in recent years, opening new locations to handle demand. And airport lounge access has been a central perk attached to rewards cards, which generally come with an annual fee. The Venture X card, which launched in 2021, is $395 a year, less than the $695 a year American Express charges for its Platinum card or the $550 JPMorgan Chase charges for the Chase Sapphire Reserve, both of which come with airport lounges. 'When it comes to lounges, Capital One is a challenger brand; they're an underdog,' said Henry Harteveldt, founder of Atmosphere Research Group. Capital One has lounges at Denver International Airport, Dallas-Fort Worth International Airport, Washington Dulles International Airport and Harry Reid International Airport in Las Vegas. It plans to open one this year at New York's John F. Kennedy International Airport and one of its Landings at LaGuardia Airport. But the new restrictions show Capital One isn't immune to its popularity leading to big crowds. 'Like Amex, like Chase, these lounges have become victims of their own success,' Harteveldt said. 'No lounge operator wants them to be as overrun as the public areas of the airport.' Airlines have also raised prices to access airport lounges and built larger ones to accommodate the influx. Delta Air Lines, for example, has made sweeping changes to its lounge access policies, like getting rid of unlimited visits in favor of annual caps. And last summer, Delta unveiled its first Delta One lounge, dedicated for customers in its highest class of cabin. It plans to open a new one in Seattle later this month.
CNBC
07-06-2025
- Business
- CNBC
Why it's getting even harder to get into airport lounges now
Airplane tickets are getting cheaper, but it's getting more expensive to bring your family to an airport lounge. Capital One is the latest company to limit access to booming airport lounges to combat overcrowding. Starting Feb. 1, Venture X and Venture X Business cardholders will no longer be able to automatically take a guest into lounges or bring authorized second card users. They will instead have to pay $125 annually for each additional cardholder to keep their lounge access, $45 per adult guest per visit and $25 per guest 17 or younger. The $125 fee also includes second cardholder access to a network of Priority Pass lounges. "As airport lounges continue to grow in popularity across the industry, we've seen our customers increasingly encounter wait times to enter them," Capital One said in a statement. "It is important to us that we maintain a great airport lounge experience for our Venture X and Venture X Business customers, while continuing to deliver best-in-class premium travel cards at an accessible price point." Primary cardholders will have to spend at least $75,000 per calendar year to bring up to two complimentary free guests to Capital One lounges and one guest to Capital One Landings, smaller lounges built for travelers who tend to spend less time at the airport, like those heading to short flights. The $75,000 spending requirement for complimentary guests matches what American Express announced two years ago, also a measure to minimize crowding and keeping the clubs feeling exclusive. Credit card companies have ramped up their airport lounge networks in recent years, opening new locations to handle demand. And airport lounge access has been a central perk attached to rewards cards, which generally come with an annual fee. The Venture X card, which launched in 2021, is $395 a year, less than the $695 a year American Express charges for its Platinum card or the $550 JPMorgan Chase charges for the Chase Sapphire Reserve, both of which come with airport lounges. "When it comes to lounges, Capital One is a challenger brand; they're an underdog," said Henry Harteveldt, founder of Atmosphere Research Group. Capital One has lounges at Denver International Airport, Dallas-Fort Worth International Airport, Washington Dulles International Airport and Harry Reid International Airport in Las Vegas. It plans to open one this year at New York's John F. Kennedy International Airport and one of its Landings at LaGuardia Airport. But the new restrictions show Capital One isn't immune to its popularity leading to big crowds. "Like Amex, like Chase, these lounges have become victims of their own success," Harteveldt said. "No lounge operator wants them to be as overrun as the public areas of the airport." Airlines have also raised prices to access airport lounges and built larger ones to accommodate the influx. Delta Air Lines, for example, has made sweeping changes to its lounge access policies, like getting rid of unlimited visits in favor of annual caps. And last summer, Delta unveiled its first Delta One lounge, dedicated for customers in its highest class of cabin. It plans to open a new one in Seattle later this month. American Airlines and United Airlines have also expanded their airport lounges and opened new top-tier ones for customers traveling in premium classes on long-haul flights.
New York Post
06-06-2025
- Business
- New York Post
Fury as major credit card company cuts airport perk and hits customers with new steep fee: ‘I'm deeply disappointed'
Time for them to say bye-bye-bye to these perks. Capital One customers will soon be grieving a beloved perk that the bank holding company provided its customers with — and they're not happy about it. The company's Venture X card launched in 2021 and is known as a premium travel card offering great perks to its users. Advertisement Capital One hits cardholders with a steep $395 annual fee — however, users were willing to pay that since the card offered them many benefits, including complimentary access to airport lounges. However, starting next year — on February 1st to be exact, according to The Points Guy — that free access for Venture X and Venture X Business cardholders will soon be a thing of the past. Having free access to airport lounges was a beloved perk by card users. Yakobchuk Olena – Advertisement In early 2026, cardholders will have to shell out a yearly $125 fee for each person who wants to relax in an airport lounge — which means a family of four has to spend around $500 for some sanity before even stepping foot onto a plane, as reported on by Men's Journal. Yes, it gets even worse. If you want to access the Capital One-specific lounges — it'll cost you $45 per guest and $35 for Priority Pass access, exclusive lounges affiliated with Capital One. The only way cardholders can be exempt from paying these annoying fees is if they rack up $75,000 in credit card charges over the course of a year. Advertisement Sounds like a lose-lose situation. The Post reached out to Capital One for comment. 'As airport lounges continue to grow in popularity across the industry, we've seen our customers increasingly encounter wait times to enter them,' a Capital One spokesperson said in a statement to the Daily Mail, defending their decision. Venture X cards were always known for their great perks. monticellllo – Advertisement 'It is important to us that we maintain a great airport lounge experience for our Venture X and Venture X Business customers, while continuing to deliver best-in-class premium travel cards at an accessible price point.' Regardless, Capital One customers are furious over these changes. '…to be blunt — I'm deeply disappointed. This isn't just a tweak to policy. It's a fundamental shift in what made this card valuable, and frankly, worth recommending,' Seth Chomout, a Venture X cardholder and travel advocate, wrote in an open letter on LinkedIn. '…it feels like Capital One has pivoted from creating value to creating obstacles.' 'And sure, I get that lounges are crowded. But rather than scaling with demand, Capital One chose to wall off benefits behind spending thresholds that are completely misaligned with the needs of real families and real travelers,' Chomout continued.
Daily Mail
05-06-2025
- Business
- Daily Mail
Fury as Capital One cuts beloved airport lounge access perks
Fliers who own Venture X and Venture X Business cards will soon lose the privilege of extending Capital One airport lounge access to guests and additional cardholders. Capital One confirmed the change would be applied to all of these account owners in February 2026. Venture X and Venture X Business card owners will still be allowed to give other individuals access to their cards - but they will have to pay $125 annually for access. Venture X cardholders will also be required to pay $35 per guest to Priority Pass lounges, which are exclusive lounges affiliated with Capital One. 'As airport lounges continue to grow in popularity across the industry, we've seen our customers increasingly encounter wait times to enter them,' a Capital One spokesperson told 'It is important to us that we maintain a great airport lounge experience for our Venture X and Venture X Business customers, while continuing to deliver best-in-class premium travel cards at an accessible price point.' Qualified cardholders will still be able to bring two guests to lounges and one to Landings locations, as long as the account owners spend over $75,000 a year. Capital One launched Venture X cards in 2021, which they described as a 'unique premium travel card with industry-leading rewards and benefits.' Venture X will be required to pay $35 per guest to Priority Pass lounges starting in February 2026 The company opened its first lounge at Dallas-Fort Worth International Airport later that year. Other lounges operate in popular airports in states like Colorado, Nevada, and Virginia. With these two cards, fliers typically save $395 when visiting any Capital One airport lounge. The company opened its first Landing lounge in 2024 at Ronald Reagan Washington National Airport. 'We need to revolt against the lounge access change,' one user wrote on Reddit in response to the new restrictions. 'Yeah dropping to 0 flat out is kinda ridiculous. They should've just went with 1 guest for primary and no guests for authorized user,' another user agreed. While the upcoming policy may leave guests heartbroken, the primary cardholders will still be allowed to enjoy the perk. 'You might be underestimating how many solo travelers are going to be happy about these changes,' a commenter suggested on the social media site. Venture X and Venture X Business members must pay $125 annually in order to bring guests to Capital One lounges The Capital One Lounge at Washington Dulles International Airport in Virginia opened in 2023 'Venture X and Venture X Business primary cardholders will continue to receive complimentary access to over 1,300 lounges, including Capital One Lounges, Capital One Landings and Priority Pass lounges,' the spokesperson confirmed. 'We thought carefully about these changes, and we remain committed to delivering a differentiated premium travel card for our customers.' Airport lounges have remained must-visit destinations for passengers waiting for flights. American Express was the first credit card issuer to open an airport lounge in 2013. The company's lounges made headlines last year after announcing its decision to use online waitlists for all US Centurion Lounges. Amex later caused backlash after removing an Equinox Body Lab from its Centurion Lounge at John F. Kennedy International Airport. While these two companies have been competitive with one another, Chase Bank joined in a few years ago by opening a Chase Sapphire Lounge in Hong Kong.
