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Frontline workers feel so disconnected, nearly half don't know who their CEO is
Frontline workers feel so disconnected, nearly half don't know who their CEO is

Fast Company

time09-06-2025

  • Business
  • Fast Company

Frontline workers feel so disconnected, nearly half don't know who their CEO is

Frontline workers, those non-desk workers who do some of the most demanding jobs, don't always feel connected to the company they work for. In fact, many say their team has an entirely distinct culture of its own and that communication with their company leaves a lot to be desired. According to a new global survey of 7,550 workers from Workvivo by Zoom, while frontline workers make up 80% of the global workforce, many say they don't get the recognition they deserve. Frontline workers know how essential their duties are. In fact, 49% say they feel their impact is greater than that of their office colleagues. They just don't feel recognized for it. Likewise, 40% say their company doesn't care about them as a person. A separate corporate culture Overall, according to the new findings, frontline workers feel largely disconnected to in-office culture. A staggering 87% said that their company's culture doesn't apply to frontline workers. Half of frontline workers feel that their team has its own specific culture that doesn't mirror that of the company's overall vibe. And a huge chunk of frontline workers feel so disconnected from their company they don't even know who runs it. Nearly half (46%) said they don't know who their CEO is. One glaring reason why frontline workers feel so disconnected from in-office culture seems to be a lack of communication. According to the report, 38% say they have feedback for higher-ups, but no way of communicating it. Forty-two percent say that the leaders at their company aren't good at reaching out to their team. Forty-eight percent say their company's communication feels irrelevant to frontline workers. Connecting with frontline staff Another recent report by Staffbase similarly found a communication disconnect among frontline workers. The research found only 9% of non-desk workers were very satisfied with internal communication. And it seems to be an issue that leads to overall workplace unhappiness and drives turnover. Sixty-three percent of employees who are considering leaving their position say poor internal communication is a factor. Meanwhile, most frontline workers aren't checked out. In fact, they want more communication. The latest report found that 69% of frontline workers want to better understand their company's decisions. Essentially, those on the frontlines want clear communication, to feel connected, and to be heard by the company they represent. 'Our research shows that frontline employees feel disconnected not because they care less, but because they are engaged less,' said Gideon Pridor, CMO & chief storyteller at Workvivo, by Zoom in a press release. 'To close this critical gap, organizations need to recognize frontline contributions in real time, communicate in ways that are relevant and accessible, and provide clear and visible paths for growth.'

Zoom Gears Up to Post Q1 Earnings: What's in Store for the Stock?
Zoom Gears Up to Post Q1 Earnings: What's in Store for the Stock?

Yahoo

time20-05-2025

  • Business
  • Yahoo

Zoom Gears Up to Post Q1 Earnings: What's in Store for the Stock?

Zoom Communications ZM is scheduled to report its first-quarter fiscal 2026 results on May expects first-quarter fiscal 2026 revenues between $1.162 billion and $1.167 billion. Non-GAAP earnings per share are expected in the range of $1.29-$ Zacks Consensus Estimate for ZM's first-quarter fiscal 2026 revenues is currently pegged at $1.16 billion, indicating a 2.03% increase from the year-ago quarter's reported consensus mark for earnings is pinned at $1.30 per share, which has remained unchanged over the past 90 days. The figure suggests a 3.70% decrease from the year-ago reported surpassed the Zacks Consensus Estimate for earnings in each of the trailing four quarters, with an average surprise of 10.33%. (See the Zacks Earnings Calendar to stay ahead of market-making news.) Zoom Communications, Inc. price-eps-surprise | Zoom Communications, Inc. Quote Let us see how things are shaping up for the upcoming announcement. The expansion of Zoom's AI Companion capabilities is anticipated to have played a major role in boosting the company's top-line performance. With the launch of AI Companion 2.0 and the rollout of the customizable add-on in April, Zoom began to monetize its agentic AI features. These innovations are likely to have improved customer stickiness and platform engagement in the quarter under review, directly benefiting the top is expected to have continued being the dominant growth driver. In the fourth quarter of fiscal 2025, enterprise revenues grew 6% year over year and accounted for 60% of total revenues. The number of customers generating over $100,000 in trailing 12-month revenues grew 7% year over year, while churn rates reached record lows. This trend is expected to have persisted in the to-be-reported quarter, supported by continued momentum in Zoom Phone, Contact Center, and Workvivo, particularly as large deals likely ramped Online business segment, which includes SMB and individual customers, is expected to have remained flat to slightly down during the quarter. This performance reflects ongoing stabilization trends, including record-low churn levels achieved in the previous quarter. In contrast, Zoom's Enterprise segment is anticipated to have carried the bulk of the growth in the fiscal first quarter. Large deal wins, such as the deployment of Zoom solutions to Amazon employees and Delta Airlines' adoption of Workvivo, is expected to have reinforced the platform's relevance and appeal to upmarket a bottom-line perspective, strategic investments in AI are expected to have weighed on gross margins, though the company remains committed to achieving long-term efficiency gains. Zoom's federated AI approach and infrastructure optimization efforts are expected to have helped offset these costs in the fiscal first quarter, keeping operating margins stable near 39%. Additionally, free cash flow in the quarter under review is expected to have been impacted by timing differences, tax conditions and changes in interest rates. Per the Zacks model, the combination of a positive Earnings ESP and a Zacks Rank #1 (Strong Buy), 2 (Buy) or 3 (Hold) increases the odds of an earnings beat, which is not the case currently has an Earnings ESP of -1.68% and a Zacks Rank #3. You can uncover the best stocks to buy or sell before they are reported with our Earnings ESP Filter. Here are some companies worth considering, as our model shows that these have the right combination of elements to beat earnings in their upcoming releases:NVIDIA NVDA currently has an Earnings ESP of +3.87% and a Zacks Rank #3. You can see the complete list of today's Zacks #1 Rank stocks shares have gained 0.8% in the year-to-date (YTD) period. It is slated to report its first-quarter fiscal 2026 results on May Lauren RL has an Earnings ESP of +2.72% and a Zacks Rank #3 at shares have gained 18.9% YTD. It is scheduled to report its fourth-quarter fiscal 2025 results on May Sports, Inc. AS has an Earnings ESP of +1.06% and a Zacks Rank #3 at shares have gained 11.4% YTD. It is scheduled to report its first-quarter 2025 results on May 20. Want the latest recommendations from Zacks Investment Research? Today, you can download 7 Best Stocks for the Next 30 Days. Click to get this free report NVIDIA Corporation (NVDA) : Free Stock Analysis Report Ralph Lauren Corporation (RL) : Free Stock Analysis Report Zoom Communications, Inc. (ZM) : Free Stock Analysis Report Amer Sports, Inc. (AS) : Free Stock Analysis Report This article originally published on Zacks Investment Research ( Zacks Investment Research

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