Latest news with #XploreDundee
Daily Record
10-07-2025
- Daily Record
Bus crashes into trees as driver and passenger injured in Dundee incident
Emergency services were called to Dens Road in the city after the alarm was raised at around 3pm on Wednesday. A bus driver and passenger were left injured after the vehicle came off a road and crashed into trees in Dundee. Emergency services were called to Dens Road in the city after the alarm was raised at around 3pm on Wednesday. Ambulance crews attended and a 53-year-old man, the bus driver, was taken to Ninewells Hospital to be checked over. Police confirmed one passenger was also treated at the scene by medics. It's understood between 15 and 20 passengers were onboard at the time. Images taken from the scene showed the Xplore bus at a standstill after colliding with a tree. The area could be seen to be sealed off with a number of police vehicles in attendance. Xplore Dundee confirmed that one of its services was involved in the incident. The road was closed off for a number of hours and the circumstances surrounding the crash are 'still being assessed'. A spokesperson for Xplore Dundee said: 'We can confirm one of our buses was involved in an incident where the vehicle came off the road this afternoon. 'The details of the incident are still being assessed but we believe around 15 to 20 passengers were on board. It is believed one passenger reported a minor injury and who, along with the driver, is being looked after by medics.' A Police Scotland spokesperson said: "Dens Road in Dundee has re-opened following a crash involving a bus reported to police around 3pm on Wednesday, 9 July, 2025. "Emergency services attended and a 53-year-old man, the bus driver, was taken to Ninewells Hospital to be checked over. "One passenger was treated at the scene by the Scottish Ambulance Service. There were no other reported injuries. "Road users are thanked for their patience." Join the Daily Record WhatsApp community! Get the latest news sent straight to your messages by joining our WhatsApp community today. You'll receive daily updates on breaking news as well as the top headlines across Scotland. No one will be able to see who is signed up and no one can send messages except the Daily Record team. All you have to do is click here if you're on mobile, select 'Join Community' and you're in! If you're on a desktop, simply scan the QR code above with your phone and click 'Join Community'. We also treat our community members to special offers, promotions, and adverts from us and our partners. If you don't like our community, you can check out any time you like. To leave our community click on the name at the top of your screen and choose 'exit group'.
The Courier
31-05-2025
- General
- The Courier
EXCLUSIVE: Xplore Dundee faces public inquiry over disabled access on buses
Bus operator Xplore Dundee is facing a public inquiry over disabled access on its vehicles. The bus operator will be questioned by the traffic commissioner at a hearing after wheelchair user Paula Cahill, from Dundee, twice claimed she faced issues accessing the Fly service to and from Edinburgh Airport. The 46-year-old volunteer uses an electric wheelchair due to her muscular dystrophy. She alleges that in June 2024, she was left 'covered in glass' after the vehicle's door window shattered on a bus stop while a driver struggled to operate the wheelchair lift at the airport. In a previous incident in August 2023, she says it appeared another driver also did not know how to work the lift on the Fly service. She claims this left her 'suspended' above the ground for around 40 minutes and onlookers eventually had to lift her – and her 72kg chair – from the platform. It is understood Xplore Dundee disputes aspects of Paula's claims. Paula told The Courier: 'When I board the Fly service, I book in advance and let them know as they have to remove seats for my chair. 'On this occasion (in August 2023), when I boarded the bus with my friend, the driver let me on safely. 'There is an access lift and the driver would pull the ramp out, and then the lift goes about 4ft in the air. 'There were no issues and we got to Edinburgh Airport. 'Then the driver joked, 'What time is your flight because I don't know how to work this?' 'I was suspended in the air for about 35 to 40 minutes and by this time, a big crowd was watching what was going on.' Paula says it eventually took three people to reach up and carry her off the platform. She said: 'It wasn't necessarily the driver's fault, I asked him if he would go back to Xplore and ask for more training. 'I went on holiday and called Xplore while I was there to make them aware as I had a return booking. 'The lady in the office said the driver shouldn't be able to drive the bus (without knowing how to work the lift). 'I managed to get home and everything was fine on the return journey.' Paula claims that 10 months later, while returning from a holiday at around 2am in June 2024, a driver again struggled to use the lift, despite her having pre-booked. She says that while the driver battled with the mechanism, the upper access door opened and hit a bus stop – leaving a window smashed. Paula said: 'By this time, other passengers were getting really annoyed and some were getting off the bus and asking if they could help. 'They helped the driver get the ramp up. 'I was covered in glass but I had no other way to get home, I was also sat right next to the smashed bus window. 'My concern was if there was a gust of wind the window could have smashed in my face.' Paula says she felt her concerns were 'dismissed' by Xplore Dundee and wants more training for drivers. After initially going to the Driver and Vehicle Standards Agency, the matter was reported to the Acting Traffic Commissioner for Scotland, Richard Turfitt. A public inquiry relating to Xplore's compliance with public service vehicles accessibility regulations (PSVAR) has now been scheduled for June 17 in Edinburgh. A spokesperson for Xplore Dundee said: 'We are aware of the matter and have been engaging with the relevant authorities regarding the allegations. 'As this issue is currently under consideration by the Traffic Commissioner for Scotland, it would be inappropriate to comment further at this stage.' The traffic commissioner can call a public inquiry for a number of reasons, including if operators have not met licence conditions or if their conduct has come into question. During the hearing, all parties present their cases in detail, including the DVSA. The commissioner can choose to issue penalties such as disqualifying an individual or company from having a licence. The decision will either be given at the time of the inquiry or in writing within 28 days. A DVSA spokesperson said: 'All passengers are entitled to be treated with courtesy and dignity by passenger transport providers. 'This includes drivers providing disabled passengers with reasonable assistance, including helping them on and off the bus by means of a ramp if they use a wheelchair. 'DVSA investigates reports of behaviour to the contrary and will take appropriate enforcement action where required.'
The Courier
19-05-2025
- The Courier
3 boys charged after Xplore Dundee bus vandalised
Three boys, two aged 12 and one aged 13, have been charged after an electric bus was vandalised. Police were called to Craigie Drive between 6.30pm and 7pm on Saturday May 10 after the Xplore Dundee bus was damaged. Large stones were thrown at the windows of the upper deck of the number 5A Xplore, causing two of them to break. After the incident, inspector Jamie Allen said: 'A number of passengers were onboard at the time of this incident, although no one was injured. 'I want to make it clear that this type of anti-social behaviour will not be tolerated and we will take action against those who choose not to act responsibly on public transport.' Xplore Dundee thanked police for their 'prompt' dealing of the vandalism. A report regarding the incident will be submitted to the relevant authorities.
The Courier
12-05-2025
- The Courier
Vandals smash windows on Xplore Dundee bus while passengers on board
A bus in Dundee had its windows smashed by large stones with passengers on board. Police are appealing for information after an electric Xplore bus was vandalised on Craigie Drive between 6.30pm and 7pm on Saturday. Large stones were thrown at the windows of the upper deck of the number 5A Xplore, causing two of them to break. Inspector Jamie Allen, of Police Scotland, said: 'A number of passengers were onboard at the time of this incident, although no one was injured. 'Our inquiries into this incident are ongoing, and we are appealing to anyone who was on the bus or in the area at the time, who witnessed what happened, to get in touch.' 'I want to make it clear that this type of anti-social behaviour will not be tolerated and we will take action against those who choose not to act responsibly on public transport.' Anyone with information should contact Police Scotland quoting incident number 2975 of May 10. Xplore Dundee has been contacted for comment.
The Courier
07-05-2025
- Automotive
- The Courier
Dundee road shut after crash involving pedestrian
A busy Dundee road has been closed after a crash between a car and a pedestrian. Old Glamis Road is shut between the Kingsway roundabout and Park Road. The incident happened at around 1.05pm on Wednesday. One passer-by says there are 'quite a few police cars' at the scene close to the junction with Donwie Park Road. Police Scotland says the incident has happened between the Kingsway and Gillburn Road, however, The Courier has confirmed the incident has actually happened between the Kingsway and Park Road, on the south side of the dual carriageway. Xplore Dundee is also diverting buses away from this stretch of the road. Motorists are advised to avoid the area and use an alternative route. Our reporters are working to bring you the latest updates on this developing story. Please check back later for more and follow The Courier on Facebook and online for breaking news.
