Latest news with #clientexperience
Yahoo
4 days ago
- Business
- Yahoo
PNC Launches New Digital Direct Deposit: A Move to Boost Fee Income?
PNC Financial Services Group PNC is making efforts to increase its direct deposit market share by automating the payroll deposit switch process for consumers. This will likely help the company to bolster its fee-based income. The bank unveiled a new feature, PNC Direct Deposit, designed to enable customers to automatically set up direct deposits for payroll, Social Security payments, or other regular income through the PNC Mobile app. PNC Direct Deposit is an integrated experience that provides clients with a seamless and streamlined option to update or change their direct deposit preferences with just a few clicks, eliminating the need to fill out forms or make phone calls. It combines the roles of the employer, payroll provider, and bank into a single digital interface. The solution has been developed in partnership with the account-switching fintech Atomic. The new digital solution eliminates the need for users to manually enter routing and account numbers, thereby minimizing the risk of user errors and payment delays. Alex Overstrom, head of Retail Banking, stated that, "This integrated direct deposit solution is just another example of how PNC is continuously enhancing and improving the client experience." Overstrom further added, "By embedding direct deposit functions directly within the mobile app, our clients can seamlessly update and manage their direct deposit preferences without the hassle of filling out paperwork and finding routing and account numbers." By allowing customers to easily set up and manage their deposits using the mobile app, PNC Direct Deposit serves as a strategic tool to deepen customer relationships and positions itself to capitalize on increased engagement with fee-generating products and services. As more customers centralize their finances with PNC, the bank stands to gain from increased adoption of services that carry associated fees, ultimately supporting its broader goal of expanding its non-interest income base. Over the past year, PNC shares have gained 20.4% year to date compared with the industry's growth of 34.1%. Image Source: Zacks Investment Research The company currently carries a Zacks Rank #3 (Hold). You can see the complete list of today's Zacks #1 Rank (Strong Buy) stocks here. In June 2025, U.S. Bancorp USB entered a partnership with Fiservto integrate its Elan Financial Services credit card program into Fiserv's Credit Choice solution. The collaboration aims to enhance digital card issuance capabilities, providing financial institutions with a seamless, integrated experience. The integration of Elan's credit card program into Fiserv's Credit Choice solution strengthens USB's digital-first strategy. This integration will enable consumers and small businesses to access both debit and credit card account details within a unified digital platform. Likewise, in May 2025, Deutsche Bank DB collaborated with International Business Machines IBM and finaXai, a Singapore-based AI company. DB reinforced its strategic partnership with IBM through a new license agreement, providing the former with greater access to International Business Machines' advanced software solutions. Further, the collaboration with finaXai is expected to expand Project DAMA 2 significantly — Deutsche Bank's public-permissioned multi-chain asset servicing pilot. Want the latest recommendations from Zacks Investment Research? Today, you can download 7 Best Stocks for the Next 30 Days. Click to get this free report The PNC Financial Services Group, Inc (PNC) : Free Stock Analysis Report International Business Machines Corporation (IBM) : Free Stock Analysis Report Deutsche Bank Aktiengesellschaft (DB) : Free Stock Analysis Report U.S. Bancorp (USB) : Free Stock Analysis Report This article originally published on Zacks Investment Research ( Zacks Investment Research
Yahoo
6 days ago
- Business
- Yahoo
Washington Trust Wealth Management expands with additions to Client Services, Wealth Advisory, and Private Clients teams
WESTERLY, R.I., July 7, 2025 /PRNewswire/ -- Washington Trust Wealth Management, a division of The Washington Trust Company and one of New England's premier advisory groups, is pleased to announce the addition of three accomplished professionals to its team: J. Carson Coyle as Director of Client Experience; Brian Davies as Senior Wealth Advisor; and James C. Maynard as a key member of the Private Client Group. Washington Trust Wealth Management offers a unique client-focused approach to holistic wealth management including customized financial planning, broad investment management capabilities, and full trust services. As a division of The Washington Trust Company, which is celebrating 225 years this year, Washington Trust Wealth Management began offering trust services in 1904 with a focus on long-term relationships, making it a trusted partner for individuals, families, and institutions. Strategic Growth and Enhanced Client Experience The addition of Coyle, Davies, and Maynard reflects Washington Trust Wealth Management's ongoing investment in its people and its promise to deliver an exceptional client experience. Each brings a wealth of experience and a shared dedication to the firm's client-centric philosophy: J. Carson Coyle, Vice President and Director of Client Experience – With a proven track record in elevating service standards and fostering meaningful client relationships, Carson will lead initiatives to further personalize and enhance every aspect of the client journey. Brian Davies, Vice President and Senior Wealth Advisor – Brian brings deep knowledge in wealth and asset management to the team and works closely with clients to develop tailored strategies that align with their unique goals and values. James C. Maynard, Vice President and Senior Private Client Advisor – Jim's extensive experience across multiple functions and specialties within the financial sector enable him to deliver sophisticated, customized solutions to clients to help them manage their wealth, achieve their financial planning goals, and build their legacy. "At Washington Trust Wealth Management, our clients are at the heart of everything we do," said Kathleen A. Ryan, Esq., Executive Vice President and Chief Wealth Management Officer at Washington Trust Wealth Management. "The addition of Carson, Brian, and Jim underscores our commitment to providing a highly personalized, consultative experience that has defined our firm for generations. Their expertise and passion for service will be instrumental as we continue to grow and evolve to meet the needs of our clients and communities." Washington Trust Wealth Management has been providing client-focused financial solutions to individuals, families, foundations, endowments, municipalities, and businesses for more than a century. With more than $6.8 billion in assets under administration, the firm delivers customized financial planning, broad investment management, and full fiduciary services to its clients. For more information, please visit ABOUT WASHINGTON TRUST® Founded in 1800, Washington Trust is recognized as the oldest community bank in the nation, the largest state-chartered bank headquartered in Rhode Island and one of the Northeast's premier financial services companies. Washington Trust values its role as a community bank and is committed to helping the people, businesses, and organizations of New England improve their financial lives. The Bank offers a wide range of commercial banking, mortgage banking, personal banking and wealth management services through its offices in Rhode Island, Connecticut and Massachusetts and a full suite of convenient digital tools. Washington Trust is a member of the FDIC and an equal housing lender. Washington Trust is a subsidiary of Washington Trust Bancorp, Inc., a publicly-owned holding company which trades on NASDAQ: WASH. For more information, visit the Bank's website at or the Corporation's website at ABOUT WASHINGTON TRUST WEALTH MANAGEMENT®Washington Trust Wealth Management ("WTWM") is a premier regional wealth advisory group with more than $6.8 billion in assets under administration, as of March 31, 2025. WTWM provides client-focused financial solutions to individuals, families, foundations, endowments, municipalities, and businesses. WTWM delivers customized financial planning, broad investment management, and full trust services to clients from its offices in Rhode Island, Massachusetts, and Connecticut. Washington Trust Wealth Management is a registered trademark of The Washington Trust Company, which has licensed its use to its parent, affiliates, and subsidiaries, including Washington Trust Advisors, Inc., an SEC-registered investment adviser. Additional information can be found at View original content to download multimedia: SOURCE The Washington Trust Company Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Zawya
26-05-2025
- Business
- Zawya
Aldar Estates strengthens market leadership with strategic realignment of integrated services
Focus on digital innovation, enhanced client experience, and sustainability to create value for clients. Specialised businesses to provide bespoke real estate solutions. Building on rapid growth and strategic acquisitions to shape the future of real estate. Abu Dhabi – Aldar Estates, the region's largest integrated real estate services provider, today announced a strategic realignment of its key real estate brands to deliver insight-driven and fully integrated solutions across the entire real estate lifecycle. This proactive move builds upon Aldar Estates' market leadership and enhances its ability to accelerate growth, drive client success, maximise real estate potential, while enriching communities. Driven by a clear vision to lead the future of real estate and streamline operations to set a new benchmark for service excellence and innovation, Aldar Estates has realigned its key real estate brands, delivered through specialised businesses: Asteco, Colliers, Khidmah, Inspire Home, Pactive, Basatin, and Spark. This realignment builds upon Aldar Estates' rapid growth and strategic acquisitions to create a truly integrated platform. 'Our streamlined structure strengthens our ability to deliver a more seamless and consistent experience for our clients and partners,' said Khaled Al Rajhi, CEO of Aldar Estates. 'By bringing together specialised capabilities under one integrated platform, we're enhancing operational efficiency, fostering deeper collaboration, and elevating the overall quality of our service delivery. This realignment also positions us to respond more dynamically to market needs, drive innovation across the value chain, and unlock new growth opportunities across the full real estate industry.' The Aldar Estates businesses include: Asteco: A multi-award-winning leader in MENA real estate services, empowering clients with precision and insight through property management, owners' association management, community management, and integrated asset services. A multi-award-winning leader in MENA real estate services, empowering clients with precision and insight through property management, owners' association management, community management, and integrated asset services. Colliers: Global experts providing strategic real estate solutions, including valuation & advisory, property management, transactions, and brokerage. Global experts providing strategic real estate solutions, including valuation & advisory, property management, transactions, and brokerage. Khidmah: A leading provider of facilities management solutions, delivering reliable, cost-effective, and sustainable services across diverse industries, including maintenance, landscaping, and energy management. A leading provider of facilities management solutions, delivering reliable, cost-effective, and sustainable services across diverse industries, including maintenance, landscaping, and energy management. Inspire Home: Specialising in customised, in-unit solutions for home maintenance, prioritising convenience, safety, and efficiency to enhance the value and comfort of homes. Specialising in customised, in-unit solutions for home maintenance, prioritising convenience, safety, and efficiency to enhance the value and comfort of homes. Spark: Providing comprehensive security solutions, including security guarding, security audits, and security equipment installations. Providing comprehensive security solutions, including security guarding, security audits, and security equipment installations. Pactive Sustainable Solutions: Delivering bespoke energy and decarbonisation solutions to drive efficiency and sustainability, empowering clients to achieve their Net Zero goals through expert guidance and innovative technologies. Delivering bespoke energy and decarbonisation solutions to drive efficiency and sustainability, empowering clients to achieve their Net Zero goals through expert guidance and innovative technologies. Basatin: Designing and maintaining sustainable, high-impact landscapes that enhance spaces and communities, offering personalised and environmentally friendly landscaping solutions from design and installation to ongoing maintenance. Aldar Estates manages a diverse portfolio spanning a wide range of asset classes and service offerings, including over 155,000 residential units, prime retail and commercial spaces with a Gross Leasable Area exceeding 2 million sqm. The company oversees a portfolio of contracts with a value exceeding AED 3 billion. Aldar Estates transforms real estate into opportunity. As the region's largest integrated real estate services provider, it empowers clients to realise their ambitions by maximising real estate potential, driving growth, and enriching environments. In 2023, Aldar Estates merged with Eltizam and acquired FAB Properties, rapidly establishing itself as the region's leading integrated real estate services provider. With fully integrated solutions, deep expertise, and an unwavering commitment to innovation and execution, the company brings real estate visions to life.
Finextra
21-05-2025
- Business
- Finextra
Amplify adds Schwab's Mark Fischer COO
Amplify Platform ('Amplify'), a unified all-in-one wealth management platform for financial services, announced today it has hired Mark Fischer as the company's first chief operations officer (COO). Fischer joins Amplify's expanding C-suite roster as the firm continues its recent trajectory of record growth. 0 This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. A financial services veteran with three decades of relevant experience, Fischer will lead Amplify's day-to-day operations with a strong focus on client success. In his new role, he will oversee relationship management, onboarding and training client service teams, and implementing strategies to scale operations and support the firm's continued growth. Fischer's extensive industry expertise will be instrumental in helping Amplify operate more efficiently, respond more effectively to client needs and deliver an enhanced, relationship-driven client experience. 'As we continue to build on the momentum of the past year, it's essential we have the necessary talent to effectively manage our growth and achieve our vision,' said Vickie Lewin, Chief Growth Officer. 'Mark has the experience and the passion we need in an operations leader. We're confident he will add significant value by deepening client engagement, ensuring seamless service delivery and driving initiatives that support client retention and accelerate our business development.' Prior to Amplify, Fischer served for more than a decade at Charles Schwab Asset Management, where he held COO and chief financial officer (CFO) roles. During his tenure, he led key operational and financial functions for the Schwab Asset Management platform, which has approximately $1.2 trillion in discretionary assets under management (AUM). Fischer also serves on the board of the Colorado chapter of the Alzheimer's Association. 'Amplify's recent growth has been impressive to watch,' remarked Fischer. 'But what impressed me even more is the obvious commitment to helping financial advisors work smarter, grow faster and prepare for the future with confidence. I look forward to helping elevate our operations to support that mission and consistently deliver exceptional value for our clients and partners.' Fischer, who received his undergraduate degree in business from the University of New Hampshire, Plymouth and his MBA from the University of Colorado, is the latest in a series of recent C-suite hires. Over the past year, the company has added veteran talent in the roles of chief financial officer, chief product officer, chief of staff and general counsel, as well as other key leadership hires. Since the beginning of 2024, Amplify has doubled its total employee headcount and reached more than $18 billion in total AUM. 'We remain focused on enhancing our platform and providing advisors with the tools they need to support better client outcomes,' added Aaron Brodt, Founder and CEO of Amplify. 'As we continue to evolve, our leadership team will be essential to our success. We're excited to welcome Mark aboard and can't wait to see his expertise in action, helping us deliver an industry-leading client experience and shape the next phase of Amplify's journey.'
Zawya
18-05-2025
- Business
- Zawya
NBK Wealth Group relocates to its new London office
NBK Wealth Group has announced the completion of its newly refurbished office within NBK International building dedicated to providing an elevated experience for its wealth management clients. and reaffirming the Group's ongoing commitment to enhancing the client experience and delivering exceptional standards in wealth management. The official opening ceremony was attended by Mr. Isam Al-Sager, Vice-Chairman and Group Chief Executive Officer; Ms. Shaikha Al-Bahar, Deputy Group Chief Executive Officer; Mr. Malek Khalifa, CEO of NBK Wealth Global Private Banking and Switzerland, Mr. Omar Bouhadiba, CEO of International Banking Group at NBK, and Mr. Bassem Boustany, the Managing Director of National Bank of Kuwait, London (NBK International). This move underscores NBK Wealth's unwavering commitment to providing exceptional wealth management services to its clients, providing them with seamless access to its products and services. The new office, situated within NBK's London building, offers enhanced client meeting spaces and upgraded technological infrastructure. This investment in a modern and accessible environment will further enable the NBK Wealth team in London to deliver tailored financial solutions and personalized support to meet the evolving needs of its valued clientele. NBK Wealth remains dedicated to fostering strong relationships with its clients. In addition to its selective range of banking products, the London office offers residential and commercial real estate finance to our esteemed clients who are seeking property investments in the UK guiding them through the financing process. Knowing the importance of preservation of family wealth and planning, our dedicated team of Trust professionals in London can assist clients with their succession planning requirements to ensure a secure and seamless transition of wealth to future generations. NBK Wealth remains steadfast in its dedication to fostering strong relationships with its clients in Kuwait and KSA. This investment in a dedicated and upgraded space within the London office will further strengthen NBK Wealth's ability to deliver tailored wealth management solutions. All existing contact details, including phone numbers and email addresses, will remain the same, ensuring a smooth transition for clients. NBK Wealth is one of the pillars of NBK Group and a pioneer wealth management group in the Middle East, as the value of its assets under management exceeds US$ 41bn Personal Financial Assets as of the end of 2024. It enjoys a wide geographical presence that extends over 9 cities in 5 different countries, in which it provides a comprehensive package of products, including private banking services, financial planning, asset management, and advisory services. NBK Wealth follows a specialized solution-based approach that suits the individual needs of its clients as per their unique goals, whether that of ultra-high-net-worth individuals and institutions. NBK Wealth is a brand registered under the name of National Bank of Kuwait S.A.K.P ('NBK'), for use by the Asset Management business of, among other NBK group entities, Watani Investment Company K.S.C.C. , a leading investment firm and its affiliates worldwide, combined with the Private Banking services of NBK worldwide, which is one of the largest and oldest financial institutions in the region.
