Latest news with #costrecovery
National Post
26-06-2025
- Business
- National Post
Bridging Revenue Gaps: Euna Payments Introduces User Fee Models to Help Local Governments Keep More of their Revenue
Article content As tax cuts and federal funding rollbacks strain local finances, Euna's in-person payment solution empowers agencies to recoup costs, preserve services, and stay compliant Article content ATLANTA & TORONTO — Euna Solutions®, a leading provider of purpose-built, cloud-based solutions for the public sector, today announced the introduction of user fee models on the Euna Payments Cashiering solution, enabling agencies to recoup card processing costs on their in-person card transactions. This enhancement builds on Euna Payments' existing support for user fee models already available for Kiosks and Online Payments, further empowering agencies to offset operational expenses across every payment channel. Article content The introduction of user fee models within Euna Payments comes at a time of growing financial pressure for local governments, as shifts in federal and state funding threaten to destabilize traditional revenue streams. With key sources like property taxes and grants increasingly uncertain, public agencies must navigate tighter budgets while safeguarding vital services. User fee models within the Cashiering offering provide a proactive solution, allowing agencies to offset rising operational costs without turning to tax increases or service reductions. Article content 'At Euna, we believe that empowering governments with flexible, transparent solutions is essential to building stronger, more resilient communities,' said Mykola Konrad, Chief Product Officer at Euna Solutions. 'As agencies face increasing financial uncertainty, the enablement of user fee models offers a responsible, compliant path to recoup necessary costs while continuing to deliver the services their residents depend on. This is another example of how Euna helps our customers do more with less without compromising on trust, accountability, or service.' Article content To further support cost recovery and promote digital adoption, Euna Payments offers PayLink —a remote payment feature that brings more constituents into digital channels. With PayLink, cashiers can send a secure, time-limited link by text or email, allowing residents to complete payments from their own device, which helps drive down agency costs. Article content User fee models allow local agencies to apply either service fees or convenience fees to in-person credit card transactions, depending on legal eligibility and transaction type. These user fees allow agencies to cover card processing costs without having to absorb the expense or cut services. Article content The user fee models include: Article content Service Fees: These are applied as a percentage of the transaction during in-person payments. Cashiers receive real-time prompts, and constituents approve the charges directly on the terminal, ensuring transparency and compliance. Convenience Fees: These are static dollar amounts added to in-person card transactions for services such as utility payments. The fee is processed as a single combined transaction, providing a streamlined payment experience. Article content The user fees model is offered within Euna Payments Cashiering module, which provides agencies with a secure, flexible platform to manage in-person payments and implement user fee models with confidence. Agencies benefit from full control over fee configurations, real-time reporting, and seamless integration with ERP systems for accurate financial reconciliation. The platform supports digital adoption through PayLink while still accommodating multi-department, multi-tender payments at the counter. With Euna's secure network, agencies also reduce PCI compliance risk, enabling them to streamline operations, protect sensitive data, and strengthen overall financial management. Article content To learn more about Euna Payments visit About Euna Solutions Euna Solutions® is a leading provider of purpose-built, cloud-based software that helps public sector and government organizations streamline procurement, budgeting, payments, grants management, and special education administration. Designed to enhance efficiency, collaboration, and compliance, Euna Solutions supports more than 3,400 organizations across North America in building trust, enabling transparency, and driving community impact. Recognized on Government Technology's GovTech 100 list, Euna Solutions is committed to advancing public sector progress through innovative SaaS solutions. To learn more, visit Article content Article content Article content Article content Article content Contacts Article content Media Contact:
CBC
27-05-2025
- Business
- CBC
Province obtains court order to recover $144K from agency for client hotel stays
Social Sharing The Alberta government is trying to recover nearly $144,000 in costs from the social service agency that made headlines last year for having its clients placed in hotel rooms after they were discharged from hospital. The province obtained a judgment against the Contentment Social Services Foundation in March after making numerous attempts to contact people involved with the agency last fall. Alberta's former ministry of seniors, community and social Services, now known as Assisted Living and Social Services, outlined the costs in a statement of claim filed in November. They include $82,730 owed to the Park Inn by Radisson in Leduc for room bookings, additional costs and damages, $42,908 to Mainstreet Equity Corporation for apartments the agency rented for clients and $14,569 for Meals on Wheels, which was contracted after the government found clients at the hotel. Contentment Social Services did not file a statement of defence in response. The court judgment also includes costs incurred by the law firm contracted by the government and the process server during the attempts to find officials from Contentment Social Services. CBC News first reported in March 2024 how a stroke patient who was discharged from the Royal Alexandra Hospital in Edmonton was placed in a hotel room instead of the long-term care facility he thought he was going to. His wife said he had difficulties getting to the washroom in his wheelchair and that he was being fed fast food. The province stepped in to help 39 people under the care of Contentment Social Services find appropriate places to live. The Alberta government conducted investigations into the matter and evidence of possible criminal fraud was forwarded to Edmonton Police. In March, Shum Shabat Yousouf, the former director of Contentment Social Services, was charged with fraud over $5,000 and theft over $5,000.
