Latest news with #customerFeedback
Malay Mail
04-07-2025
- Automotive
- Malay Mail
Good-bye ‘ice cream truck' vibes, Proton e.MAS 7 gets galactic sound upgrade on July 21
KUALA LUMPUR, July 4 — One of the most requested feature for the Proton 7 is the ability to turn off or change the 'Ice Cream Truck' sound. In case you don't know, this is a pedestrian safety-related feature which emits sound when an EV is moving at low speeds (usually 30km/h and below). For a lot of people (us included), the default sound can get a bit annoying especially when you're creeping through a traffic light stop. The folks at Pro-Net have been listening to customer feedback and they have promised to offer a 'fix' in an upcoming OTA software update. As announced yesterday, Proton 7 owners can look forward to new enhancements for their EVs in the coming weeks which also includes the ability to change the default low-speed pedestrian warning sound. Three new pedestrian warning sounds for Proton 7 With the upcoming update, the Proton 7 will soon be getting a total of three new audio options — Classical, Space Walk and Galactic Note. Interestingly, the original 'Ice Cream Truck' is gone and the three sounds are new options. Classic sounds like a spaceship with an ascending tone. Meanwhile, Space Walk and Galactic Note are two variations of ambient and atmospheric type of music, which sounds like booting up an old Microsoft Windows operating system. At least that's what we hear from the demo clip when we tap under settings. You can listen for yourself in the video below: These pedestrian warning sound settings can be found under the Vehicle settings > Sound Settings, and then scroll all the way down until AVAS. Although there's an option to turn AVAS off, it doesn't stay off completely and it will turn back on when you restart the vehicle. However, if you've selected an audio profile, it will be saved for your next trip. Proton 7 owners to get new features including CarPlay starting July 21, 2025 These new features and enhancements are included as part of Flyme Auto Software Update which will be rolled out to Proton 7 EVs in stages starting from July 21. Besides the AVAS options, the OTA update will also enable support for wireless and wired Apple CarPlay, and the ability to allow drivers to retain their last-used settings. The new update also adds support for more third party apps including Zoom for Cars, and Vivaldi Browser. For Android users, you'll need to wait a bit longer for Android Auto support. According to the timeline, Wired and Wireless Android Auto support is expected to be released in Q4 2025. In case you missed it, Proton has introduced 'new variants' for the Proton 7. This includes a new Obsidian Black option with Indigo Blue interior for both Prime and Premium variants, and a limited-quantity Alabaster White interior option which is offered only for the Premium variant in either Quartz Rose and Turquoise Green exteriors. — SoyaCincau
Yahoo
27-06-2025
- Entertainment
- Yahoo
Carnival Cruise Line rep threatened over loyalty program changes
Carnival Cruise Line rep threatened over loyalty program changes originally appeared on Come Cruise With Me. Getting upset is a natural reaction to news you don't like, but no matter how angry you are, please don't shoot the messenger. If you're one of the many loyal Carnival Cruise Line passengers who are unhappy about the overhaul of the cruise line's loyalty program, you're certainly welcome and encouraged to share constructive feedback with the cruise please don't make the mistake of thinking your anger gives you any right or reason to threaten and insult the cruise line's brand ambassador, president, or other employees. Carnival Cruise Line Brand Ambassador John Heald, who diligently responds to hundreds of passenger questions and complaints every day on his popular Facebook page, doesn't deserve the onslaught of nasty comments coming his way in the aftermath of the loyalty program announcement. Sure, he's a voice for Carnival Cruise Line, but more importantly, he's a voice for its passengers. Besides communicating important cruise line information to Carnival passengers on Facebook, Heald represents Carnival cruisers and their interests. He doesn't just respond to passenger comments, he meticulously addresses them and constantly gathers feedback to share with decision-making Carnival executives. He handles passenger comments with remarkable patience and compassion, even though disgruntled cruisers often write to him in a rude truly listens to and cares about Carnival passengers, and he works hard to ensure that their concerns and requests are taken seriously as the cruise line evolves its loyalty program, ships, and offerings. Even though he deals with rude comments from inevitable unsatisfied passengers every day, Heald continues to put cruisers and their interests first. After sharing details of the new Carnival Rewards loyalty program at the end of his day on June 18, he immediately went to work the next day to gather passenger feedback about the loyalty program the brand ambassador began to answer questions and respond to concerns about the program with intentions to share constructive criticism with his colleagues, he was shocked by an unfortunate pattern of rude, and even threatening, comments. While many loyal passengers shared their frustration and plans to 'jump ship' to sail with another cruise line, some went too far and took their anger out inappropriately. Heald didn't just ignore those comments though, he addressed them head on.'To the few who threatened me and threatened my family and made terrible vile remarks against the people I work with at the mothership in Miami, well, I hope you never cruise with us again,' Heald wrote in a comment he posted on the June 19 edition of his daily three-minute video update for his followers. He even expressed wishes for those people to be banned from sailing on any cruise line. 'Your promise to cruise with another cruise line after writing those disgusting comments is something I wish I could forward to other cruise lines to suggest that they stop you from cruising there, but sadly, I can't,' Heald continued. 'Thank goodness they are a very small minority.' More Carnival cruise news:The brand ambassador also stressed that he understands passengers' frustrations over the new loyalty program and will 'fight the good fight' on their behalf. 'I know people are frustrated and I promise, I absolutely promise, that I will do everything I can to represent you and to be your voice,' Heald insisted. 'And those who truly know me know that I am very sincere in that. Thank you so much, and I hope we see you all having fun with us again very soon.' (The Arena Group will earn a commission if you book a cruise.) , or email Amy Post at or call or text her at 386-383-2472. This story was originally reported by Come Cruise With Me on Jun 20, 2025, where it first appeared.
Yahoo
18-06-2025
- Business
- Yahoo
Reb Lobster Recovers From Bankruptcy
Red Lobster's new CEO said customer feedback has improved significantly since the restaurant chain emerged from bankruptcy with a revamped menu and a renewed focus on hospitality. Reb Lobster CEO Damola Adamolekun has more on the story. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
