Latest news with #customercentric
Associated Press
25-06-2025
- Business
- Associated Press
Covia Opens New Innovation Center in Concord, NC
INDEPENDENCE, Ohio, June 24, 2025 /3BL/ - Covia Holdings LLC has opened a new state-of-the-art laboratory facility in Concord, North Carolina, to expand its network of innovation capabilities. The new innovation center, which includes modular lab space, meeting rooms, and office space, will serve as a hub for customer engagement and product development. According to Bruno Biasiotta, Covia President and Chief Executive Officer, 'The investment in our new innovation center reflects our commitment to being a customer-centric innovator and aligns with our core value of Growth. Unlocking growth in our markets by bringing value to our customers is central to our vision to be a leading minerals solutions provider.' The roughly 20,000 square foot center was designed by the Covia technical team, with a focus on modularity and flexibility that will support the evolving needs of the markets Covia serves. In addition to mineral processing, the center supports application development and testing across a range of industries, including coatings, polymers, engineered stone, and sports and recreation. The open lab layout allows for future expansion, with space to add workbenches and equipment as the team grows. The office area can accommodate more than 30 employees, and the collaborative meeting spaces are ideal for customer interactions and team ideation sessions. 'The Concord facility provides a focal point for our work to develop innovative products for our customers and broaden our product capabilities across our labs and plants,' Biasiotta added. 'It represents an important step in our innovation journey and gives us terrific new capabilities to help our customers succeed.' About Covia Covia responsibly provides minerals solutions for a better tomorrow. As a leading provider of diversified minerals, our products support a variety of industrial markets, including glass, ceramics, coatings, metals, foundry, polymers, construction, water filtration, and sports and recreation. The company serves its customers through abroad array of essential, high-quality products, including high-purity silica sand, nepheline syenite, feldspar, kaolin and ball clays, cristobalite, and coated relationships with a broad customer base enable Covia's market-inspired approach to innovation to enhance solutions and customer these strengths is an unwavering commitment to safety and to sustainable development, further enhancing the value that Covia delivers to all its stakeholders. For more information, visit ContactsAmanda Meehan [email protected]
Khaleej Times
26-05-2025
- Business
- Khaleej Times
InsuranceMarket.ae receives Allianz Rising Star Award for breakthrough performance
the UAE's largest insurance platform, has been awarded the 'Rising Star 2024' title by Allianz Partners, recognising a year of exceptional growth, strategic alignment, and customer-centric execution. The accolade celebrates the 10x expansion of the shared book between the two partners in just one year — an achievement made more remarkable by the simultaneous uplift in service quality and value delivery. The recognition highlights a model of partnership that goes beyond distribution scale to embrace vision, speed, and sustainability. "Clarity, ambition and flawless execution—that's what fuels outcomes like this," said Avinash Babur, CEO of "We do not aim to work with everyone. We choose partners who share our long-term ethos. This award is a testament to what can be accomplished when collaboration is intentional and purpose-driven." Allianz Partners echoed the sentiment in their commendation. 'It was our absolute pleasure to recognize one of our key distribution partners in the UAE who are creating positive disruption in insurance broking," said Cheryl Beattie from the Allianz Partners team. "In 2024, they posted the highest growth levels across both individual and SME segments. Their name is in lights everywhere, with a dynamic and innovative approach that's clearly delivering results." The award comes as continues to deepen its investment in the future of insurance distribution. From seamless, digital-first customer journeys to the launch of its Global Benefits Practice focused on IPMI and led by Malcolm Wright, the company is setting new standards for what modern insurance broking can deliver. This recognition joins a growing list of accolades for including its Superbrands status, naming rights for the InsuranceMarket Metro Station, and over 25,000 five-star Google reviews, further cementing its leadership in the UAE insurance ecosystem.
