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Hindustan Times
4 days ago
- Hindustan Times
Chandigarh police's Samavesh programme disposes of 7,386 plaints in 2 years
Almost two years since the launch of police-community partnership programme 'Samavesh', the UT police have disposed of thousands of complaints and also created awareness amongst over a lakh residents, reveals data. As per the programme, one sub-inspector rank officer of the police department is engaged at each Samavesh Kendras to provide services and remains available for 12 hours at the centre. (HT File) Under the scheme, the police received 9,920 complaints under various categories from October 1, 2023 till June 30, 2025 and disposed of 7,386 of the same. Samavesh, which in its operational term means policing along with the community, was launched in October 2023 with an aim to reduce trust deficit, dignity deficit and spatial disconnect among citizens and the police. A total of 1.2 lakh residents of Chandigarh have attended 2,478 awareness programmes organised by the police in this time period. These awareness programmes ranged from drug awareness, gender sensitisation, harassment of women at public and workplaces, awareness about various welfare schemes of the government and also meetings with Resident Welfare Associations (RWAs). A total of 215 missing mobile phones were recovered by Samavesh staff and the same were handed over to their applicants/users. In this period, as many as 13,581 senior citizens' visits were made on a daily basis by Samavesh staff deputed in various police stations. The Samavesh staff in the presence of concerned station house officers (SHOs) conducted 324 meetings with the members of resident welfare and market welfare associations. These meetings are organised on a monthly basis to hear and resolve their issues. A special drive regarding tenant and servant verification was conducted in 2024 and a total of 2,679 tenants/servants were verified under this drive. Tenants/servants verification drive/camp is still ongoing starting from July 15 till July 20. As per the programme, one sub-inspector rank officer of the police department is engaged at each Samavesh Kendras to provide services and remains available for 12 hours at the centre. The in-charge of Samavesh Kendra works in consultation with the Police Station Level Committee. Samavesh Kendras provide the facility of e-FIR registration, complaint registration, character verification, employee verification, tenant verification, servant verification, lost article report, locked house registration, passport verification, know the status of complaints/case service. UT SSP Kanwardeep Kaur said the scheme has enhanced the efficiency of police and has been very successful in building police community partnership. 'The staff dedicated for the programme have been ensuring speedy redressal,' she added.
Hindustan Times
06-06-2025
- Politics
- Hindustan Times
Delhi Police rolls out e-Zero FIR protocol for cyber frauds
Ten days after Union home minister Amit Shah announced the launch of an e-Zero FIR initiative to expedite action against cybercrime, Delhi Police commissioner Sanjay Arora issued a formal order detailing the protocol to be followed by field officers. The initiative, launched as a pilot in Delhi on May 17, aims to fast-track investigations, improve fund recovery, and crack down on cyber fraud. Shah had said in a May 19 post on X that financial cyber complaints lodged on the National Cyber Crime Reporting Portal (NCRP) or via helpline 1930 would automatically be converted into FIRs — initially for frauds above ₹10 lakh. The system will later be expanded nationwide. In an order dated May 29, Arora instructed that investigations must begin without waiting for the complainant's signature. Officers are required to issue notices asking the complainant to sign the FIR at the local cyber police station within 72 hours. The initiative integrates the Indian Cybercrime Coordination Centre's (I4C) NCRP system, Delhi Police's e-FIR platform, and the National Crime Records Bureau's (NCRB) Crime and Criminal Tracking Network System (CCTNS), the order said. Once an e-Zero FIR is registered at the cyber crime branch police station, it will be transferred to the concerned territorial cyber police station. Investigative steps — such as freezing bank accounts, obtaining call detail records, and collecting CCTV footage — must begin immediately. 'Ensure the complainant is contacted without delay and requested to sign the printed copy of the FIR within 72 hours,' Arora's directive stated. If the complainant fails to appear, a formal notice must be issued stating that the case will proceed in accordance with Section 173 of the Bharatiya Nagarik Suraksha Sanhita (BNSS), which lays out the procedure for recording cognisable offences. An official aware of the process added that if the FIR remains unsigned after 30 days, it is liable to be withdrawn. The order also clarified the delegation of cases based on the value of fraud: complaints involving over ₹50 lakh will be handled by the DCP (Intelligence Fusion and Strategic Operations); those between ₹25 lakh and ₹50 lakh will be transferred to the DCP (Crime); and cases between ₹10 lakh and ₹25 lakh will be dealt with by the SHO of the cyber police station concerned. The commissioner emphasised that cyber police stations in each district must be made fully functional, with clearly defined responsibilities.
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Business Standard
22-05-2025
- Business
- Business Standard
E-Zero FIR to speed up action on cyber frauds: How will it help you?
The Ministry of Home Affairs (MHA) has launched a pilot project for an e-Zero FIR system, aimed at fast tracking police crackdown in high-value cyber financial frauds. Initially rolled out in Delhi, the initiative is expected to be extended across India soon. The aim of e-Zero is to cut the procedural delay in the first few crucial hours when chances of recovery of lost money is high. What is the e-Zero FIR system? The new system, developed by the Indian Cybercrime Coordination Centre (I4C) under MHA, will automatically convert complaints of cyber financial crimes involving Rs 10 lakh or more, filed either on the National Cybercrime Reporting Portal (NCRP) or through the cybercrime helpline 1930, into Zero FIRs. The complaint will first be registered electronically with Delhi's e-Crime Police Station and then transferred to the relevant police station based on jurisdiction. Victims must visit the designated cyber crime police station within three days to get the Zero FIR converted into a regular FIR. How it helps you For victims of cyber fraud, especially those involving large sums of money, this move brings: Faster FIR registration, and immediate crackdown Improved chances of fund recovery through rapid coordination Removal of jurisdictional delays, which often slow down action Simplified complaint process via NCRP portal or 1930 helpline Government's intent: Speed and security Announcing the initiative, Union Home Minister Amit Shah said in a post on X, 'The MHA's Indian Cybercrime Coordination Centre (I4C) introduced the new e-Zero FIR initiative to nab any criminal with unprecedented speed.' According to an official release, 'This initiative will improve conversion of NCRP/1930 complaints into FIRs, enabling easy restoration of money lost by complainants and facilitate punitive action against cyber criminals.' Driven by new criminal law The e-Zero FIR project has been rolled out under the newly-introduced provisions of the Bhartiya Nagrik Suraksha Sanhita (BNSS). It integrates I4C's complaint portal, Delhi Police's e-FIR platform, and the National Crime Records Bureau's (NCRB) Crime and Criminal Tracking Network & Systems (CCTNS).
The Print
20-05-2025
- Business
- The Print
Electronic screening, automatic FIR: How Modi govt's new e-Zero FIRs to solve cyber crime will work
'The MHA's Indian Cyber Crime Coordination Centre (I4C) introduced the new e-Zero FIR initiative to nab any criminal with unprecedented speed. Launched as a pilot project for Delhi, the new system will automatically convert cyber financial crimes filed at NCRP or 1930 to FIRs, initially above the threshold limit of Rs 10 lakh. The new system, which will drive investigations swiftly cracking down on cybercriminals, will soon be extended to the entire nation. The Modi government is bolstering the cybersecurity grid to build a cyber-secure Bharat,' Shah wrote. On Monday, Home Minister Amit Shah took to X to announce the launch of the e-Zero FIR initiative as a pilot project in Delhi. This will be expanded to other states and Union territories at later stages. The Delhi Police and Indian Cybercrime Coordination Centre (I4C) have collaborated to put the process in place for the registration of cases in accordance with the new provisions of Bhartiya Nagrik Suraksha Sanhita (BNSS). New Delhi: Financial cyber crime complaints on the National Cybercrime Reporting Portal (NCRP) or calls to 1930 will now be screened electronically, and those pertaining to crimes of more than Rs 10 lakh will be turned into zero FIRs automatically, under the new initiative of the MInistry of Home Affairs Speaking to ThePrint, a senior police officer explained, 'Earlier the complaints filed on NCRP were screened by police personnel, and then an investigating officer was assigned. He or she then reached out to the complainant, and then after the initial probe, an FIR was lodged. Now in this system, it will be automatic. The system will screen the complaints, and categorise the ones above Rs 10 lakh and convert them into zero FIRs. The system will then connect them to the e-FIR servers and the zero FIRs will be pushed automatically to the concerned cyber crime police station under which the case falls. The complainants then will have to just sign the FIR within three days from the date of the FIR being lodged'. All this will be done using a software, called Application Programming Interface. 'This newly introduced process involves integration of I4C's NCRP system, Delhi Police's e-FIR system and National Crime Record Bureau's (NCRB) Crime and Criminal Tracking Network & Systems (CCTNS),' read a PIB (Press Information Bureau) statement. 'This initiative will improve the conversion of NCRP/1930 complaints into FIRs enabling easy restoration of money lost by victims and facilitate punitive action against cyber criminals. It leverages the provisions of the recently introduced new criminal laws.' Senior police officers said that with the faster and automatic registration of FIRs, investigations will now be kickstarted quickly, avoiding the loss of time in the usual manual process, making the nabbing of cyber criminals a swift process. (Edited by Mannat Chugh) Also Read: Why Delhi still awaits the 9,945 CCTVs promised after 20-yr-old was dragged to death at Kanjhawala Mor
Indian Express
19-05-2025
- Business
- Indian Express
New e-Zero FIR for swift probe, crackdown on cyberfauds: Amit Shah
UNION HOME Minister Amit Shah on Monday said they have introduced the new e-Zero FIR that automatically converts cyber financial crime complaints with a cheating value above Rs 10 lakh, registered on the 1930 helpline or the National Cybercrime Reporting Portal (NCRP), into FIRs. Shah said the Indian Cyber Crime Coordination Centre (I4C), which comes under the Ministry of Home Affairs, has introduced the new e-Zero FIR initiative to nab any criminal with unprecedented speed. In his post on X, Shah said the new system, which has been launched as a pilot project for Delhi, will automatically convert cyber financial crimes filed at NCRP or 1930 to FIRs, initially above the threshold limit of Rs 10 lakh. 'The new system, which will drive investigations swiftly cracking down on cybercriminals, will soon be extended to the entire nation. The Modi government is bolstering the cybersecurity grid to build a 'cyber-secure Bharat',' he said. An official said the process of issuing FIRs electronically, irrespective of territorial jurisdiction, will soon be extended to the entire nation. This initiative will enable easy restoration of money lost by victims and facilitate punitive action against cybercriminals. It leverages the provisions of the recently introduced criminal laws, an official statement said. Shah had given instructions for the implementation of this initiative in a recent review meeting of I4C, keeping in view the difficulties faced by victims of cyber financial crimes in the recovery of the money lost. The NCRP and 1930 helpline have enabled easy reporting and prompt action on complaints related to cyber financial crimes. 'The newly introduced process involves the integration of I4C's NCRP system, Delhi Police's e-FIR system and NCRB's Crime and Criminal Tracking Network & Systems. Now, complaints related to financial losses above Rs 10 lakh made to NCRP and 1930 will automatically lead to registration of a Zero FIR with the e-crime police station of Delhi. This will be immediately routed to the territorial cybercrime police stations. Complainants can visit the cybercrime police station within three days and get the Zero FIR converted into a regular FIR,' an official said. The Delhi police and I4C have worked together to put in place a process for registration of cases in accordance with the new provisions of Section 173 (1) and 1(ii) of Bhartiya Nagrik Suraksha Sanhita. 'The e-Crime Police Station of Delhi has been notified for the registration of e-FIRs and transferring them to jurisdictional police stations in Cybercrime complaints of a specified nature reported on NCRP,' the statement said.
